TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold
the
/TALK switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a
short push and release of the switch should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-
by-turn direction guid-
ance from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the info button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push or push and hold the
/TALK switch on the
steering wheel for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
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5. Once a recipient is chosen, the systemprompts for which message to send.
Nine predefined messages are avail-
able as well as three custom mes-
sages. To choose one of the predefined
messages, speak one of the following
af ter the tone:
∙ “Driving, can’t text”
∙ “Call me”
∙ “On my way ”
∙ “Running late”
∙ “Okay ”
∙ “Yes”
∙ “No”
∙ “Where are you?”
∙ “When?”
∙ “Custom Messages”
To send one of the custom messages,
say “Custom Messages”. If more than
one custom message is stored, the sys-
tem will prompt for the number of the
desired custom message. For additional
information on setting and managing
custom text messages, refer to
“Bluetooth® settings” in this section.
Reading a received text message:
1. Press the
(Type A) or
the
(Type B)button on the steering
wheel.
2. Say “Phone” af ter the tone.
3. Say “Read Text” af ter the tone.
The text message, sender and delivery
time are shown on the screen. Use the tun-
ing switch to scroll through all text mes-
sages if more than one are available. Press
the
button to exit the text message
screen. Press the
(Type A) or
the
(Type B) button to access the fol-
lowing options for replying to the text mes-
sage:
∙ Call Back Speak this command to call the sender
of the text message using the
Bluetooth® Hands-Free Phone System.
∙ Send Text Speak this command to send a text
message response to the sender of the
text message.
∙ Read Text Speak this command to read the text
message again. ∙ Previous Text
Speak this command to move to the
previous text message (if available).
∙ Next Text Speak this command to move to the
next text message (if available).
Siri® Eyes Free
If a connected phone is equipped with Siri®,
it can also be used to create custom mes-
sages that are sent through the phone. For
additional information, refer to “Siri® Eyes
Free” in this section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph
(8 km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
Monitor, climate, audio, phone and voice recognition systems4-89
BLUETOOTH® SETTINGS
To access and adjust the settings for the
Bluetooth® Hands-Free Phone System:1. Press the ENTER/SETTING button.
2. Use the TUNE/SCROLL or TUNE/FOLDER knob to select
“Bluetooth” and then press the
ENTER/SETTING button:
∙ Bluetooth Select “On” or “Off ” to turn the vehicle’s
Bluetooth® system on or off. ∙ Add Phone or Device
For additional information, refer to
“Connecting procedure” in this section.
∙ Delete Phone or Device Select to delete a phone from the dis-
played list. The system will ask to con-
firm before deleting the phone.
∙ Replace Phone Select to replace a phone from the dis-
played list. When a selection is made,
the system will ask to confirm before
proceeding. The recorded phonebook
for the phone being deleted will be
saved as long as the new phone’s
phonebook is the same as the old
phone’s phonebook.
∙ Select Phone or Device Select to connect to a previously con-
nected phone from the displayed list.
∙ Phonebook Download Select to turn on or off the automatic
download of a connected phone’s
phonebook. ∙ Show Incoming Calls
Select “Driver Only” to have incoming
call information displayed only in the
vehicle information display. Select
“Both” to have incoming call information
displayed in both the vehicle informa-
tion display and the center display
screen.
∙ Siri Select the
(Type A) or the(Type B) button operation for Siri ® Eyes
Free function from “Short Press” and
“Long Press” (if available). For additional
information, refer to “Siri ® Eyes Free” in
this section. “Siri” is displayed only when
a Siri Eyes Free enabled iPhone® is con-
nected to the vehicle.
∙ Text Message Select to turn on or off the vehicle’s text
messaging feature.
∙ New Text Sound Select to adjust the volume of the
sound that plays when a new text is
received by a phone connected to the
Bluetooth® Hands-Free Phone System.
The setting all the way to the lef t indi-
cates that the new text sound will be
muted.
LHA2274
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BLUETOOTH® is a
trademark owned
by Bluetooth SIG,
Inc. and licensed
to Bosch.
VOICE COMMANDS
You can use voice commands to operate
various Bluetooth® Hands-Free Phone Sys-
tem features using the NISSAN Voice Rec-
ognition system. For additional informa-
tion, refer to “NISSAN Voice Recognition
System” in this section.
Voice Prompt Interrupt
While using the voice recognition system,
the system voice can be interrupted to al-
low the user to speak commands. While
the system is speaking, press the
button on the steering wheel. The system
voice will stop and a tone will be heard.
Af ter the tone, speak desired command
(displayed on the touch-screen).
CONNECTING PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.1. Press the [
] button on the control
panel.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Connect New Device” key. 5.
Initiate the connecting process from the
handset. The system will display the
message: “Is PIN XXXXXX displayed on
your Bluetooth device?”. If the PIN is dis-
played on your Bluetooth® device, select
“Pair” to complete the pairing process.
For additional information, refer to the
Bluetooth® device’s Owner’s Manual.
VEHICLE PHONEBOOK
To access the vehicle phonebook:
1. Press the
button on the control
panel.
2. Touch the “Phonebook” key.
3. Choose the desired entry from the dis- played list.
4. The number of the entry will be dis- played on the screen. Touch the num-
ber to initiate dialing.
NOTE:
To scroll quickly through the list, touch the
“A-Z” key in the upper right corner of the
screen. Turn the TUNE knob to choose a
letter or number and then press AUDIO.
The list will move to the first entry that
begins with that number or letter.
LHA3748
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NOTE:
This feature is automatically disabled if
the connected device does not support
the Message Access Profile (MAP). For
additional information, refer to the
phone’s Owner’s Manual for details and
instructions.
NOTE:
Many phones may require special per-
mission to enable text messaging. Check
the phone’s screen during Bluetooth®
pairing. For some phones, you may need
to enable ‘Notifications’ in the phone’s
Bluetooth® menu for text messages to
appear on the headunit. For additional
information, refer to your phone’s Own-
er’s manual. Text message integration
requires that the phone support MAP
(Message Access Profile) for both receiv-
ing and sending text messages. Some
phones may not support all text mes-
saging features. For additional informa-
tion, please refer to
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for compat-
ibility information, as well as your de-
vice’s Owner’s manual.The system allows for the sending and re-
ceiving of text messages through the ve-
hicle interface.
Sending a text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” af ter the tone.
3. Say “Send Text” af ter the tone.
4. The system will provide a list of avail- able commands in order to determine
the recipient of the text message.
Choose from the following:
∙ To (a name)
∙ Enter Number
∙ Missed Calls
∙ Incoming Calls
∙ Outgoing Calls
For additional information about these
options, refer to “Voice commands” in
this section. 5. Once a recipient is chosen, the system
prompts for which message to send.
Nine predefined messages are avail-
able as well as three custom mes-
sages. To choose one of the predefined
messages, speak one of the following
af ter the tone:
∙ “Driving, can’t text”
∙ “Call me”
∙ “On my way ”
∙ “Running late”
∙ “Okay ”
∙ “Yes”
∙ “No”
∙ “Where are you?”
∙ “When?”
∙ “Custom Messages”
To send one of the custom messages,
say “Custom Messages”. If more than
one custom message is stored, the sys-
tem will prompt for the number of the
desired custom message. For additional
information on setting and managing
custom text messages, refer to
“Bluetooth® settings” in this section.
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BLUETOOTH® SETTINGS
To access the phone settings:1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
Menu Item Result
Phone Settings For additional information, refer to “Phone settings” in this section.
Connect New Device Touch to connect a new Bluetooth® device to the Bluetooth® Hands-Free Phone System.
Select Connected Device Touch to choose a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Replace Connected Device Touch to replace a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Delete Connected Device Touch to delete a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Bluetooth Touch to toggle Bluetooth® on and off.
LHA2844
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PHONE SETTINGS
To access the phone settings:1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Phone Settings” key and ad- just the following settings as desired:
∙ Start Siri® by: Touch “Short Press” or “Long Press” to
set how Siri® is operated on the steering
wheel.
∙ Sort Phonebook By: Touch “First Name” or “Last Name” to
choose how phonebook entries are al-
phabetically displayed on the screen.
∙ Use Phonebook From: Touch “Handset” to use the phone’s
phonebook. Touch “SIM” to use the
phonebook on the SIM card. Select
“Both” to use both sources.
∙ Download Phonebook Now: Touch to download the phonebook to
the vehicle from the chosen source. ∙ Record Name for Phonebook Entry:
Touch to record a name for a phone-
book entry for use with the NISSAN
Voice Recognition System.
∙ Phone Notifications for: Touch “Driver” to have phone notifica-
tions shown in the vehicle information
display. Select “Both” to have phone no-
tifications shown in both the vehicle in-
formation display and the center dis-
play screen.
∙ Text Messaging (if so equipped): Touch to toggle the text message func-
tionality on or off.
∙ Show Incoming Text for (if so equipped): Touch “Driver” to have incoming text no-
tifications shown in the vehicle informa-
tion display. Touch “Both” to have text
notifications shown in both the vehicle
information display and the center dis-
play screen. Touch “Off ” to turn off all
text notifications.
∙ Auto Reply (if so equipped): Touch to toggle the auto reply function-
ality on or off. ∙ Auto Reply Message (if so equipped):
Touch to indicate preferred message to
be sent when “Auto Reply” function is
activated.
∙ Use Vehicle’s Signature (if so equipped): Touch to toggle on or off the addition of
the vehicle signature to outgoing mes-
sages.
∙ Custom Text Messages (if so equipped): Touch this option to select a custom
message to edit. There are 4 customer
message slots available.
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