2018 MITSUBISHI OUTLANDER PHEV phone

SymptomPossible causePossible solutionThe Charging timer was set up by
the MITSUBISHI Remote Control
(if so equipped), Smartphone Link
Display Audio (if so equipped) or
the MITSUBISHI Multi-Commu-
nication System (MMCS) (if so
equipped) after starting of normal
charging.Cancel all the charging timer settings. Charging is automatically restarted if you cancel the charging timer.
Refer to “MITSUBISHI Remote Control” on page 3-24.
For the MITSUBISHI Multi-Communication System (MMCS) refer to the separate
owner’s manuals.Quick charging cannot
be started.The charge connector is not con-
nected correctly and/or not locked.Check that the charge connector is connected correctly and that it is locked.The self-diagnostic function of the
quick charge device returns a neg-
ative result.There is a possibility that the vehicle has a malfunction. Stop charging and contact
a MITSUBISHI MOTORS Authorized Service Point.The power switch of the quick
charger is off.Check the power switch of the quick charger.
Consult an administrator or a maker of the quick charger.Quick charge is discon-
tinued.Charging is stopped by the quick
charge timer.Charging will stop depending on the timer function setting of the quick charge de-
vice. If you need to charge the drive battery more, start the charging procedure again.Charging stops at 80 % capacity.Charging is designed to stop when the drive battery capacity reaches 80 %. If you
need to charge the drive battery more than 80 %, start the charging procedure again.The power supply for the quick
charger is off.Check whether the power supply for the quick charger is off. Consult an administrator or a maker of the quick charger.
Charging troubleshooting guide
3-23OGGE18E1Charging3

For the operation method of theMITSUBISHI Remote Control, please visit
the MITSUBISHI MOTORS Web site:
http://www.mitsubishi-motors.com/en/prod-
ucts/outlander_phev2/app/remote/
l If you need further information, please
contact a MITSUBISHI MOTORS Au-
thorized Service Point.WARNINGl Do not use the
MITSUBISHI Remote
Control if children, persons in need of care, pets, etc. are in the vehicle. Even if the remote climate control is used, thecabin may become hot or cold due to somereasons such as automatic stop of the sys-
tem. The cabin temperature may quickly
rise in sunshine, which poses a risk of heat
stroke and dehydration. In cold weather, on the other hand, the cabin temperature
may quickly drop. Either of which could lead to death in the worst case.
In addition, children can activate switches and controls, resulting in injury or a fatal
accident.
l The cooling fan in the engine compart-
ment may operate automatically when
charging or when operating air condition- er. Do not bring your hand close to the
cooling fan during charging.CAUTIONl Do not use a car cover except for the
MITSUBISHI MOTORS GENUINE car
cover, when using the charging timer or the remote climate control.NOTEl Keep the following points in mind when us-
ing a wireless LAN device:
• Communication speed and range vary de-
pending on the wireless LAN devices and the surrounding conditions (radio environ-
ment, obstacles, parking area environ- ment, etc.).
• Due to the characteristics of radio waves,
communication speed tends to decrease as the communication distance increases.
Use your wireless LAN device at a short
distance from the vehicle for better re- sponse.
• When a microwave oven or ISM (indus-
trial, scientific and medical) equipment is being used, the communication speed andrange of wireless LAN devices may de-crease. Use your wireless LAN device
away from these appliances and equip-
ment.NOTE• If a wireless LAN device and Bluetooth
(registered trademark of Bluetooth SIG, Inc.) are used simultaneously, the com-
munication speed and range of each de- vice may decrease. Use your wireless
LAN device away from Bluetooth devi- ces.
l Wireless LAN devices may not communi-
cate with the vehicle, or may not operate
normally or stably in the following environ- ment or situations. Check that the device cancommunicate with your vehicle before use.
• There is an obstruction such as a concrete
or metal wall between the vehicle and
wireless LAN device.
• The vehicle is surrounded by tall vehicles
in a parking lot.
• There are facilities nearby that emit strong
radio waves, such as a TV tower, trans-
former substation, broadcasting station or airport.
• There is a communication device such as
a mobile phone or radio, or an electric de- vice such as a personal computer near thewireless LAN device.
• The wireless LAN device is in contact
with or covered by a metal object.
• The battery of the wireless LAN device
has run down.
l The
MITSUBISHI Remote Control cannot
be used under the following conditions:
• The wireless LAN device is turned off.
• The
MITSUBISHI Remote Control appli-
cation software is not installed.
MITSUBISHI Remote Control*
3-26OGGE18E1Charging3

KeysE00300104175
The key fits all locks.
without MITSUBISHI Remote Control
with MITSUBISHI Remote Control
1- Keyless operation key
2- Keyless operation key (with electric tail-
gate switch)
3- Emergency keyWARNINGl When taking a key on flights, do not press
any switches on the key while on the plane. If a switch is pressed on the plane,
the key emits electromagnetic waves, which could adversely affect the plane’s flight operation.
When carrying a key in a bag, be careful that no switches on the key can be easily
pressed by mistake.NOTEl The key is a precision electronic device with
a built-in signal transmitter. Please observe
the following in order to prevent a malfunc- tion.
• Do not leave in a place that is exposed to
direct sunlight, for example on the dash- board.
• Do not disassemble or modify.
• Do not excessively bend the key or sub-
ject it to strong impacts.
• Do not expose to water.
• Keep away from magnetic key rings.
• Keep away from audio systems, personal
computers, TVs, and other equipment that generates a magnetic field.NOTE• Keep away from devices that emit strong
electromagnetic waves, such as cellular
phones, wireless devices and high fre- quency equipment (including medical de-
vices).
• Do not clean with ultrasonic cleaners or
similar equipment.
• Do not leave the key where it may be ex-
posed to high temperature or high humidi- ty.
l The plug-in hybrid EV system is designed so
that it will not start if the ID code registered
in the immobilizer computer and the key’s ID code do not match. Refer to the “Elec-
tronic immobilizer” section for details and key usage.
l [For vehicles equipped with the security
alarm system]
Pay attention to the following if the security
alarm is set to “Active”.
Refer to “Security alarm system” on page 4-27.
• If the security alarm is in the system
armed mode, the alarm will sound if the
doors are opened after being unlocked with the key, the inside lock knob or the
central door lock switch.
• Even if the security alarm is set to “Ac-
tive”, the system preparation mode is not entered if the keyless entry system or thekeyless operation function was not used to
lock the vehicle.
Keys
4-02OGGE18E1Locking and unlocking4

To lock
Press the LOCK switch (1). All the doors andthe tailgate will be locked. The turn-signal
lamps will blink once when the doors and the
tailgate are locked.
To unlock
Press the UNLOCK switch (2). All the doors
and the tailgate will be unlocked. If the doors and tailgate are unlocked when the frontroom lamp switch is in the “DOOR” positionor the rear room lamp switch is in the middle
(•) position, the room lamp will illuminate for
approximately 15 seconds and the turn-signal lamps will blink twice.
The position and tail lamps can also be set to
turn on for approximately 30 seconds. Refer to “Instruments and controls: Welcome light”
on page 6-58.
NOTEl For the operation of the Electric tailgate
switch (3), refer to “Electric tailgate” onpage 4-20.
l For the operation of the Charging timer can-
cel switch (5), refer to “MITSUBISHI Re-
mote Control” on page 3-24.NOTEl The door and tailgate unlock function can be
set so that only the driver’s door unlocks
when the UNLOCK switch (2) is pressed once.
If the door and tailgate unlock function is set
to work as described above, all the doors and
the tailgate unlock when the UNLOCK switch is pressed two times in succession.
Refer to “Setting of door and tailgate unlock
function” on page 4-05.
l If the UNLOCK switch (2) is pressed and no
door or tailgate is opened within approxi-mately 30 seconds, relocking will automati-
cally occur.
l If either of the following problems occurs,
the battery may be exhausted.
• The remote control switch is operated at
the correct distance from the vehicle, but
the doors and tailgate are not locked/
unlocked in response.
• The indication lamp (4) is dim or does not
come on.
For further information, please consult your MITSUBISHI MOTORS Authorized
Service Point.
If you replace the battery yourself, refer to
“Procedure for replacing the remote con-
trol switch battery” on page 4-06.
l It is possible to modify functions as follows:
For further information, please contact your MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone Link Display Audio or the MITSUBISHINOTEMulti-Communication System (MMCS),
screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
• The time for automatic relocking can be
changed.
• The confirmation function (flashing of the
turn-signal lamps) can be set to operateonly when the doors and backdoor arelocked or only when the doors and back-
door are unlocked.
• The confirmation function (this indicates
locking or unlocking of the doors and tail-
gate with the blink of the turn-signal lamps) can be deactivated.
• The number of times the turn-signal
lamps are flashed by the confirmation function can be changed.Operation of the outside rear-
view mirrors (Vehicles equip- ped with mirror retractorswitch)
E00310801581
To fold
Within 30 seconds of locking the doors and tailgate using the LOCK switch (1), press the LOCK switch twice rapidly to fold the out-
side rear-view mirrors.
Keyless entry system
4-04OGGE18E1Locking and unlocking4

To extend
Within 30 seconds of unlocking the doors
and tailgate using the UNLOCK switch (2),
press the UNLOCK switch twice rapidly to return the outside rear-view mirrors to their
extended positions.
The outside rear-view mirrors are not initially
set to work as described above. If you want them to work as described above, you need to
set them so that they do not retract/extend when the doors and tailgate are locked/
unlocked using the keyless entry system or
keyless operation function.
Refer to “Starting and driving: Outside rear-
view mirrors” on page 7-09.
For details, please consult a MITSUBISHI
MOTORS Authorized Service Point.
In a vehicle equipped with the Smartphone Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), it is possible to change the setting by means of
screen operations.
Refer to the separate owner’s manual for de- tails.
NOTEl The outside rear-view mirrors automatically
retract when all the doors and tailgate are
locked using the keyless operation function.
Refer to “Starting and driving: Outside rear- view mirrors” on page 7-09.NOTEl The keyless entry system does not operate
when the door or tailgate is open.
l The remote control switch will operate with-
in approximately 4 m from the vehicle.
However, the operating range of the remote control switch may change if the vehicle is
located near a power station, or radio/TV broadcasting station.
l If your remote control switch is lost or dam-
aged, please contact your MITSUBISHI
MOTORS Authorized Service Point for a re-
placement remote control switch.
l If you wish to add a remote control switch,
we recommend you to contact your MITSUBISHI MOTORS Authorized Serv-
ice Point.
The below remote control switches are avail-
able for your vehicle.
• Keyless operation key: up to 4 remote
control switchesSetting of door and tailgate un-
lock function
E00310301368
The door and tailgate unlock function can be set to the following two conditions.
Each time the door and tailgate unlock func-
tion is set, a chime will sound to tell you the condition of the door and tailgate unlock
function.
Number of chimesConditionOne chimeAll doors and the
tailgate unlockTwo chimesDriver’s door unlock only
1. Put the operation mode in OFF.
2. Place the combination headlamps and
dipper switch in the “OFF” position, and leave the driver’s door open.
3. Press the LOCK switch (1) for 4 to 10
seconds and press the UNLOCK switch
(2) during this time.
4. Release in sequence the LOCK and UN-
LOCK switches within 10 seconds of pressing the LOCK switch in step 3.
NOTEl The charging lid is also unlocked, when the
driver’s door is unlocked.
l On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
Keyless entry system
4-05OGGE18E1Locking and unlocking4

The driver should always carry the keylessoperation key. This key is necessary for lock-
ing and unlocking the doors and tailgate,
starting the Plug-in Hybrid EV System and otherwise operating the vehicle, so before locking and leaving the vehicle, be sure to
check that you have the keyless operation key.WARNINGl People with implantable cardiac pace-
makers or implantable cardiovascular-de-
fibrillators should not go near the exterior
transmitters (A) or the interior transmit- ters (B). The radio waves used by the key-
less operation system could adversely af- fect implantable cardiac pacemakers or
implantable cardiovascular-defibrillators.WARNINGl When using electro-medical devices other
than implantable cardiac pacemakers or implantable cardiovascular-defibrillators,
contact the electromedical device manu- facturer ahead of time to determine theaffects of radio waves on the devices. Elec-
tromedical device operations could be ad-
versely effected by radio waves.
You can limit the possible operations of
the keyless operation system in the fol-
lowing ways. (The keyless operation system can be used as a keyless entry system.) Please consult a MITSUBISHI
MOTORS Authorized Service Point. • You can limit operations to locking
and unlocking the doors and tailgate.
• You can limit operations to starting
the Plug-in Hybrid EV System.
• The keyless operation system can be
disabled.
When keyless operation system opera- tions are modified, the operating trans-mitters are as follows. • Only locking and unlocking doors or
tailgate: exterior transmitter and inte-
rior transmitters.
• Only starting the Plug-in Hybrid EV
System: interior transmitter
NOTEl The keyless operation key uses an ultra-
weak electromagnetic wave. In the following
cases, the keyless operation system may not
operate properly or may be unstable.
• When there is equipment nearby that
emits strong radio waves, such as: a pow-
er station, a radio/TV broadcasting station or an airport.
• The keyless operation system is carried
together with a communications device such as a cellular phone or radio set, or
with an electronic device such as a per- sonal computer.
• The keyless operation key is touching or
covered by a metal object.
• A keyless entry system is being used
nearby.
• When the keyless operation key battery is
worn out.
• When the keyless operation key is placed
in an area with strong radio waves or noise.
In such cases, use the emergency key.
Refer to “To operate without using the
keyless operation function” on page 4-14.
Keyless operation system
4-07OGGE18E1Locking and unlocking4

NOTElFor vehicles equipped with the mirror retrac-
tor switch, the outside rear-view mirrors au-
tomatically retract when all the doors and
tailgate are locked using the keyless opera- tion function.
Refer to “Starting and driving: Outside rear- view mirrors” on page 7-09.
l The keyless operation function does not op-
erate under the following conditions:
• The keyless operation key is inside the
vehicle.
• A door or the tailgate is open or ajar.
l The tailgate open switch (C) can be used to
check that the vehicle is locked properly.Press the tailgate open switch within approx-
imately 3 seconds of locking the vehicle. If
you wait longer than 3 seconds and press the tailgate open switch, the doors and tailgate
will be unlocked.
l The time allowed for checking that the vehi-
cle is locked can be adjusted. For further in- formation, please contact your
MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make the
adjustment. Refer to the separate owner’s
manual for details.Unlocking the doors and tail-
gate
When you are carrying the keyless operation
key, if you press the driver’s or front passen- ger’s door lock/unlock switch (A), or the tail-gate open switch (B) within the operating
range, all the doors and the tailgate are un-
locked.
If the front room lamp switch is in the “DOOR” position or the rear room lampswitch is in the middle (•) position at this
time, the room lamp will turn on for 15 sec-
onds. The turn-signal lamps will blink twice. If the driver’s or front passenger’s door lock/
unlock switch is pressed and any of the doors or tailgate is not opened within approximate-
ly 30 seconds, relocking will automatically occur.
Also refer to “Locking and unlocking: Doors, Central door locks, Tailgate” on page 4-14,
“Central door locks” on page 4-16 and
“Tailgate*” on page 4-19.
Driver’s and front passenger’s door lock/unlock switches
NOTEl For vehicles equipped with the mirror retrac-
tor switch, the outside rear-view mirrors au-
tomatically extend when all the doors and tailgate are unlocked using the keyless oper-
ation function.
Refer to “Starting and driving: Outside rear- view mirrors” on page 7-09.
l The keyless operation function can be set so
that only the driver’s door unlocks when the driver’s door lock/unlock switch is pressed.
If the keyless operation function is set to
work as described above, all the doors and the tailgate unlock when the driver’s door
lock/unlock switch is pressed two times in succession.
Refer to “Setting of door and tailgate unlock
function” on page 4-05.
l The keyless operation function does not op-
erate under the following conditions:
• A door or the tailgate is open or ajar.
Keyless operation system
4-10OGGE18E1Locking and unlocking4 Tailgate switches

NOTElIn order to make it possible to check that the
doors and tailgate are locked, you cannot un-
lock them by using the tailgate open switch for 3 seconds after locking them.
l The time allowed for checking that the vehi-
cle is locked can be adjusted. For further in- formation, please contact your
MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
l The time between unlocking and automatic
locking can be adjusted. Please consult a MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
Operation confirmation when locking and
unlocking
Operation can be confirmed as shown below. However, the room lamp will only illuminate if the front room lamp switch is in the
“DOOR” position or the rear room lamp switch is in the middle (•) position.
When locking:The turn-signal
lamps will blink
once.When unlocking:The room lamp illu-
minates for approxi-
mately 15 seconds,
the turn-signal lamps
blink twice.NOTEl Functions can be modified as stated below.
For further information, please contact your
MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
• Set the confirmation function (blinking of
the turn-signal lamps) to operate onlywhen the vehicle is locked or only when
the vehicle is unlocked.
• Disable the operation confirmation func-
tion (blinking of the turn-signal lamps).
• Change the number of blinks for the oper-
ation confirmation function (blinks of the turn-signal lamps).
Keyless operation system
4-11OGGE18E1Locking and unlocking4