2018 MERCEDES-BENZ SPRINTER check engine

Menu overview
Diagrams
This is what the displays look like when you scroll through the menus.
Generic terms
The illustration shows the menus on a vehicle
with Audio 15.
On Sound 5/Audio 20, the on-board computer
always shows the AUDIOandTEL (telephone)
menus in English. This is the case even if a dif-
ferent language is selected for the display.
Operation
:Operation menu (Ypage 165)
RStandard display
RCalling up the service due date
(Ypage 227)
RTire pressure monitor (Ypage 254)
RChecking the engine oil level
(Ypage 221)
;Audio menu (Ypage 166)
=Message memory menu (Ypage 175)
?Settings menu (Ypage 167)
ATrip computer menu (Ypage 173)
BTelephone menu (Ypage 173)
iThe generic terms in the tabular overview
should make orientation easier for you. How-
ever, they are not always shown on the dis-
play.
Operation menu
Overview
You can select the following functions in the
Operation menu by pressing the 9or:
button on the steering wheel:
RDisplaying the trip odometer and odometer
(standard display) (Ypage 166)
RDisplaying the coolant temperature
(Ypage 166)
RCalling up the service due date
(Ypage 227)
RTire pressure monitor (Ypage 254)
RChecking the oil level (Ypage 221)
On-board computer (vehicles with steering wheel buttons)165
On-board computer and displays
Z

Diesel Exhaust Fluid(DEF)
Vehicles wit hpassenger vehicle approva l
Display messagesPossible causes/consequences an dMSolutions
dEF ChkIn addition ,th eyello wå DEFindicator lamp lights up in th einstru-
men tcluster and awarnin gtone sounds.
The DE Fsupply has dropped belo w1.5US gal (5.5l).
XAdd DEF supply (Ypage 128).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 secondsa s soon as you switch on
the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
StArtS RExxIn addition, the yellow åDEF indicator lamp lights up and a warning
tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF supply
will last for approximately 1200 miles (1900 km). The engine can then
only be started another 16 times.
The number of remaining engine starts XX
(16to1) is shown in the
message every time the engine is started.
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 128).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 seconds as soon as you switch on the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and
three short warning tones sound.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam- age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
Display messages177
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
¯
StArtS IdLE
In addition,th eyellow åDEFindicator lamp and th e; Check
Engin eindicator lamp ligh tup in th einstrumen tcluste rand three
warning tone ssound.
If th eStArtS
IdL Emessage is displayed, you canno tdrive th evehicl e
at aspeed of mor ethan 5mph (8 km/ h).
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 128).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 secondsa s soon as you switch on
the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
Vehicles with commercial vehicle approval
Display messagesPossible causes/consequences and MSolutions
dEF ChkIn addition, the yellowåDEF indicator lamp lights up in the instru-
ment cluster and a warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
XAdd DEF supply (Ypage 128). The
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 secondsa s soon as you switch on
the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
StArtS RExxIn addition, the yellow åDEF indicator lamp lights up and a warning
tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF supply
will last for approximately 1200 miles (1900 km). The engine can then
only be started another 16 times.
The number of remaining engine starts XX
(16to1) is shown in the
message every time the engine is started.
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 128).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 seconds as soon as you switch on the ignition or start the engine after refueling.
178Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
In addition,th eyellow ;CheckEngin eindicator lamp and th eyel-
low å DEFindicator lamp ligh tup in th einstrumen tcluste rand
three short warning tone ssound.
The DE Freducin gagen tis contaminated, diluted or is no tcomplian t
wit hIS O 2224 1.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam- age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
¯
StArtS IdLE
In addition, the yellow åDEF indicator lamp and the ;Check
Engine indicator lamp light up in the instrument cluster and three
warning tones sound.
If the StArtS
IdLEmessage is displayed, you cannot drive the vehicle
at a speed of more than 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 128).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 seconds as soon as you switch on the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
Display messages179
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Highbeam AssistInoperativeHighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
HighbeamAssistTem‐porarily Unavaila‐ble
Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera' s
field of vision .
If th emalfunction has been rectified, th emessage Highbeam
Assist Available Againappears.
Engine
Diesel Exhaust Flui d(DEF)
Vehicles wit hpassenger vehicle approva l
Display messagesPossible causes/consequences and MSolutions
Check DieselExhaustFluid seeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 128).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds as soo nas you switch on th eignition
or start th eengin eafter toppin gup.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 128).
å
Idle Mode
The yellow ;engine diagnostic indicator lamp also lights up and
three short warning tones sound.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l)of DEF (Ypage 128).
The display message and the yellow ;engine diagnostic indi-
cator lamp only disappear when the vehicle is stationary, at the
latest after 20 seconds as soon as you switch on the ignition or start
the engine after topping up.
Display messages187
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Check DieselExhaustFluid seeOperator' sManual
In addition ,th eyellow ;enginediagnostic indicator lamp lights up
and awarning tone sounds.
The DE Freducin gagen tis contaminated, diluted or is no tcomplian t
wit hIS O 22241.
XHav eth eDE Ftan kcleane dand refilled at aqualified specialist
workshop as soo nas possible.
å
XX starts remaining
The yellow ;enginediagnostic indicator lamp also lights up and
three short warning tone ssound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
The DE Freducin gagen tis contaminated, diluted or is no tcomplian t
wit hIS O 22241.
The exhaust gas aftertreatmen tis malfunctioning or an emission rel -
evan tmalfunction has occurred .This malfunction or defec tcan dam-
age th eexhaust gas aftertreatment.
XVisit aqualified specialist workshop immediately.
å
Idl eMod e
The yellow ;enginediagnostic indicator lamp also lights up and
three short warning tone ssound.
You canno tdrive th evehicl eat aspeed exceedin g 5mph (8 km/h).
XVisit aqualified specialist workshop immediately.
Vehicles wit hcommercial vehicle approva l
Display messagesPossible causes/consequences and MSolutions
Check DieselExhaustFluid seeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 128).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds as soo nas you switch on th eignition
or start th eengin eafter toppin gup.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 128).
188Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
å
IdleMod e
The yellow ;enginediagnostic indicator lamp also lights up and
three short warning tone ssound.
You canno tdrive th evehicl eat aspeed exceedin g 5mph (8 km/h).
XAddat least 1. 5US gal (5.5l)of DEF (Ypage 128).
The display message and the yellow ;engine diagnostic indi-
cator lamp only disappear when the vehicle is stationary, at the
latest after 20 seconds as soon as you switch on the ignition or start
the engine after topping up.
Check DieselExhaust Fluid seeOperator's Manual
In addition, the yellow ;engine diagnostic indicator lamp lights up
and a warning tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
å
XX starts remaining
The yellow ;engine diagnostic indicator lamp also lights up and
three short warning tones sound.
After the message appears for the first time, the remaining DEF supply
will last for approximately 1200 miles (1900 km). The engine can then
only be started another 16 times.
The number of remaining engine starts xx
(16to0) is shown in the
message every time the engine is started.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam-
age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
å
Idle Mode
The yellow ;engine diagnostic indicator lamp also lights up and
three short warning tones sound.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
Display messages189
On-board computer and displays
Z

Engine
Display messagesPossible causes/consequences andMSolutions
?
Coolant Stop, turnengine off
The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads, the
coolant warning lamp may come on when the ignition is switched on
or the engine is restarted. Such loads can be, for example, driving in
mountainous terrain or driving with a trailer.
XLet the engine run at idling speed for approximately one minute.
XConsult a qualified specialist workshop if the display message con-
tinues to be shown.
*
Coolant Check level
The coolant level is too low.
Never run the engine if the coolant level is too low. The engine could
overheat and be damaged.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XSwitch off the engine and let it cool down.
XAdd coolant and be sure to observe the warning notes
(Ypage 285).
XIf you need to add coolant frequently, have the engine cooling sys-
tem checked at a qualified specialist workshop.
7
Reserve fuel Driveto a filling stat.
The fuel level has fallen into the reserve range.
XRefuel at the nearest gas station (Ypage 126).
:
WaterinfuelVisitworkshop
The water that has collected in the water separator has reached the
maximum level.
XDrain the water separator (Ypage 225).
m
Fuel filter Visitworkshop
The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
4
Engine oil Add 1.0quart(Canada: 1.0liter)
The oil level is too low.
XCheck the oil level the next time you refuel (Ypage 221), and add
oil.
4
Engine oil levelNot when eng. run‐ning
You want to check the engine oil level even though the engine is still
running.
XSwitch off the engine.
XCheck the oil level (Ypage 221).
190Display messages
On-board computer and displays