Indicator and warning lamps in the
instrument cluster ............................... 195
Stowing and features.......................205
Useful information ............................... 205
Stowage spaces and stowage com-
partments ............................................ 205
Cup holder ........................................... 209
Bottle holder ........................................ 209
Ashtray ................................................ 210
Cigarette lighter ................................... 210
12-V socket .........................................2 11
Mobile phone ....................................... 211
Additional communications equip-
ment .................................................... 212
Transporting loads ............................213
Useful information ............................... 213
Loading guidelines ............................... 213
Load distribution ................................. 215
Securing loads ..................................... 215
Carrier systems ................................... 217
Maintenance and care ......................219
Useful information ............................... 219
Engine compartment ........................... 219
Vehicle interior ....................................2 26
Maintenance ........................................ 226
Battery ................................................. 228
Care ..................................................... 234
Breakdown assistance .....................241
Useful information ............................... 241
Where will I find...? .............................. 241
Flat tire ................................................ 243
Jump-starting ....................................... 243
Tow-starting and towing away ............. 244
Electrical fuses ....................................2 47
Wheels and tires............................... 248
Useful information ............................... 248
Important safety notes ........................ 248
Operation ............................................ 248
Operation in winter .............................. 250
Tire pressure ....................................... 251 Loading the vehicle .............................. 259
What you should know about wheels
and tires .............................................. 262
Flat tire ................................................ 267
Changing wheels ................................. 267
Wheel and tire combination ................. 273
Spare wheel ......................................... 273
Technical data
................................... 276
Useful information ............................... 276
Vehicle electronics .............................. 276
Identification plates .............................2 76
Service products and capacities .......... 278
Vehicle data ......................................... 286
Contents3
License plate lampReplacing bulbs .............................. .93
License plate lamp (Chassis Cab)
Replacing bulbs .............................. .93
Light sensor ........................................ .83
Lighting
see Lights
Lights
Activating/deactivating daytime
running lamps (vehicles with
steering wheel buttons) ................ .170
Activating/deactivating daytime
running lamps (vehicles without
steering wheel buttons) ................. 163
Activating/deactivating High-
beam Assist (vehicles with steer-
ing wheel buttons) ......................... 170
Activating/deactivating High-
beam Assist (vehicles without
steering wheel buttons) ................. 163
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 171
Automatic headlamp mode .............. 83
Bulb failure indicator ........................ 82
Cornering light function ................... 85
Driving abroad ............................... 134
Fog lamps ........................................ 83
Hazard warning lamps ..................... 85
Headlamp range .............................. 84
High beam flasher ............................ 84
High-beam headlamps ..................... 84
Highbeam Assist .............................. 86
Important safety notes .................... 82
Light switch ..................................... 82
Low-beam headlamps ......................8 2
Parking lamps ..................................8 2
Rear fog lamp .................................. 83
Settin gth eexterio rlighting
delaye dswitch-off (vehicles wit h
steerin gwhee lbuttons )................
.171
Sw
itching the daytime running
lamps on/off (switch) ......................8 2
Turn signals .....................................8 4
see Changing a bulb
see Interior lighting
Limited Warranty ................................ 23
Load distribution ...............................2 15Load securing aids
Carrier systems .............................2 17
Loading guidelines
Important safety notes .................. 213
Loading rails
Installing cargo tie-down rings ....... 217
Maximum tensile strength ............. 287
Loads
Securing ........................................ 215
Transporting .................................. 213
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 171
Locking
see Central locking
Locking and unlocking manually ....... 65
Locking centrally
see Central locking
LOW RANGE ....................................... 147
LOW RANGE transmission ratio ....... 147
Low-beam headlamps
Display message ............................ 185
Driving abroad ............................... 134
Replacing bulbs ............................... 90
Switching on/off .............................. 82
Lumbar support ................................... 75
M
M+S tires............................................ 250
Maintenance ...................................... 226
Malfunctions
Message memory (on-board com-
puter) ............................................. 175
Maximum speed
Speed limitation .............................1 33
Menu (vehicles with steering
wheel buttons)
Audio ............................................. 166
Operation ....................................... 165
Settings ......................................... 167
Telephone ...................................... 173
Menu (vehicles without steering
wheel buttons)
Overview ........................................ 162
Message
see Display message
Index13
Removing/mounting ...................... 274
Specia lsea tbelt retractor .................. 49
Specialist worksho p............................ 27
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .169
Digital (vehicles without steering
wheel buttons) ............................... 162
Selecting display unit (vehicles
with steering- wheel buttons) ........1 68
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs (rear) ......................9 2
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 3
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 79
Button overview ............................... 37
Cleaning ......................................... 239
Step
see Electrical step
Stickers
General safety notes ........................ 25
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 06
Glove box ....................................... 205
Important safety notes .................. 205
Paper holder .................................. 208
Stowage compartment above the
windshield ..................................... 207
Stowage compartment in the cen-
ter console ..................................... 207
Stowage compartment in the
dashboard ...................................... 206
Stowage space above the head-
liner ............................................... 207 Stowage spa
ce under the rear
bench seat ..................................... 208
Stowage space under the twin co-
driver's seat ................................... 207
Summer tires ..................................... 250
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 58
Switching the heater booster func-
tion on/off ......................................... 112
Switching the surround lighting
on/off (on-board computer) ............. 171
Swivel seat ........................................... 75
T
Tachometer ........................................ 161
Tail lamps
Replacing bulbs ............................... 92
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 93
Tank content
Fuel gauge ..................................... 161
Range (vehicles with steering
wheel buttons) ............................... 173
Reserve fuel warning lamp ............. 201
Technical data
Capacities ...................................... 278
Cargo tie-down points .................... 287
Cargo tie-down rings ...................... 287
Loading rails .................................. 287
Roof carrier .................................... 287
Tires/wheels ................................. 273
Trailer tow hitch ............................. 288
Vehicle data ................................... 286
Telephone (on-board computer)
Accepting an incoming call ............ 174
Display messages .......................... 194
Numbers from the phone book ...... 174
Operating ....................................... 173
Redialing ........................................ 174
Rejecting or ending a call .............. 174
Temperature
Outside temperature ...................... 161
Setting (climate control) ................ 103
Setting the unit (vehicles with
steering wheel buttons) ................. 168
18Index
Theft deterrent systemsATA (Anti-Theft Alarm system) ......... 58
Immobilizer ...................................... 58
Tow-away alarm ............................... 59
Tightening torques for wheel nuts/
wheel bolts ........................................ 272
Time
Setting the time (vehicles with
steering wheel buttons) ................. 169
Setting the time (vehicles without
steering wheel buttons) ................. 163
Timer
Activating ....................................... 115
Auxiliary heating ............................ 114
Overview ........................................ 114
Setting the heating level (auxiliary
heating) ......................................... 116
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 115
Switching immediate heating
mode on/off (auxiliary heating) ..... 115
Timer (auxiliary warm-air heater)
Deactivating departure times ......... 116
Setting the departure time ............. 116
Tire pressure
Calling up (on-board computer) ..... 254
Checking manually ........................ 254
Display messages (vehicles with
steering wheel buttons) ................. 193
Display messages (vehicles with-
out steering wheel buttons) ........... 176
Maximum ....................................... 254
Notes ............................................. 253
Recommended ............................... 251
Setting the unit (vehicles with
steering wheel buttons) ................. 169
Tire label ........................................ 252
Tire pressure loss warning system .. 256
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 256
Display message ............................ 193
Function/notes ............................. 254
Indicator lamp ................................ 202
Restarting ...................................... 256
Warning lamp ................................. 256
Tire pressure table ............................ 257 Tires
Aspect ratio (definition) ................. 266
Average weight of the vehicle
occupants (definition) .................... 265
Bar (de
finition) ............................... 265
Changing a wheel .......................... 267
Characteristics .............................. 264
Checking ........................................ 249
Curb weight (definition) ................. 266
Definition of terms ......................... 264
Direction of rotation ...................... 267
Distribution of the vehicle occu-
pants (definition) ............................ 266
DOT (Department of Transporta-
tion) (definition) ............................. 265
DOT, Tire Identification Number
(TIN) ............................................... 264
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 265
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 265
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 265
GVWR (Gross Vehicle Weight Rat- ing) (definition) .............................. 265
Important safety notes .................. 248
Increased vehicle weight due to
optional equipment (definition) ...... 265
Kilopascal (kPa) (definition) ........... 265
Labeling (overview) ........................ 262
Load bearing index (definition) ...... 266
Load index ..................................... 263
Load index (definition) ................... 265
M+S tires ....................................... 250
Maximum load on a tire (defini-
tion) ............................................... 266
Maximum loaded vehicle weight
(definition) ..................................... 265
Maximum permissible tire pres-
sure (definition) ............................. 266
Maximum tire load ......................... 264
Maximum tire load (definition) ....... 266
Optional equipment weight (defi-
nition) ............................................ 266
PSI (pounds per square inch) (def- inition) ........................................... 266
Replacing ....................................... 267
Service life ..................................... 249
Index19
Sidewall (definition) ....................... 266
Snow chains .................................. 251
Speed rating (definition) ................ 265
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 250
TIN (Tire Identification Number)
(definition) ..................................... 266
Tire bead (definition) ...................... 266
Tire pressure (definition) ................ 266
Tire pressures (recommended) ...... 265
Tire size designation, load-bearing
capacity, speed rating .................... 262
Tire tread ....................................... 249
Tire tread (definition) ..................... 266
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 265
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 265
Wheel/tire combinations ............... 273
Top Tether ............................................ 52
Touchshift (automatic transmis-
sion) .................................................... 124
Tow-away alarm
Arming/deactivating ........................ 59
Deactivating ..................................... 59
Operation ......................................... 59
Tow-starting
Emergency engine starting ............ 247
Important safety notes .................. 244
Towing
If the vehicle is stuck ..................... 246
Installing/removing the towing
eye ................................................. 245
With a raised front or rear axle ...... 246
Towing a trailer
Axle load, permissible .................... 288
Cleaning the trailer tow hitch ......... 238
Coupling up a trailer ...................... 156
Decoupling a trailer ....................... 157
Driving tips .................................... 154
Important safety notes .................. 154
Notes on retrofitting ...................... 288 Trailer loads ................................... 288
Towing away
Imp ortant sa
fety guidelines ........... 244
In the event of malfunctions .......... 245
With both axles on the ground ....... 246
Trailer
Brake force booster malfunction ... 197
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 158
Trailer towing
Blind Spot Assist ............................ 145
PARKTRONIC ................................. 152
Permissible trailer loads and
drawbar noseweights ..................... 158
Transmission
see Automatic transmission
Transmission oil ................................ 284
Transport
Loading guidelines ......................... 213
Vehicle ........................................... 247
Transport by rail ................................ 134
Transportation
Rail ................................................ 134
Transporting
Load distribution ............................ 215
Securing a load .............................. 215
Trim pieces (cleaning instruc-
tions) .................................................. 239
Trip computer (on-board com-
puter) .................................................. 173
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162
Resetting ....................................... 161
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 91
Replacing bulbs (rear) ...................... 92
Switching on/off .............................. 84
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 93
Twin front-passenger seat
Stowage compartment .................. 207
20Index
WheelsChanging a wheel .......................... 267
Checking ........................................ 249
Cleaning ......................................... 236
Important safety notes .................. 248
Installing the adapter (spare
wheel) ............................................ 270
Interchanging/changing ................ 267
Mounting a wheel .......................... 268
Removing a wheel .......................... 270
Removing and mounting the spare
wheel ............................................. 274
Snow chains .................................. 251
Storing ...........................................2 67
Tightening torque ........................... 272
Wheel/tire combinations ...............2 73
Window curtain air bag ....................... 47
Windows
see Side windows
Windshield
Cleaning ......................................... 236
Defrosting ...................................... 104
Windshield heating
Problem (malfunction) ................... 105
Switching on/off ........................... 105
Windshield washer fluid
Adding ...........................................2 25
Indicator lamp ................................ 203
Windshield wipers
Problem (malfunction) ..................... 98
Rain and light sensor ....................... 96
Rear window wiper .......................... 97
Replacing the wiper blades .............. 97
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 171
Switching on/off .............................. 96
Wiping with windshield washer
fluid ................................................. 96
Winter diesel ..................................... 279
Winter driving
Slippery road surfaces ................... 136
Snow chains .................................. 251
Winter operation
General notes ................................ 250
Radiator cover ................................. 29
Winter tires
M+S tires ....................................... 250 Setting a limit spee
d ......................1
33
Wi
per blades
Cleaning ......................................... 236
Replacing ......................................... 97
Workshop
see Qualified specialist workshop
22Index
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb, speed bump or pothole
Ra heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
26Introduction
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
ROperating conditions of system components
(e.g. levels, battery status, tire pressure)
RStatus messages concerning the vehicle or its
individual components (e.g. wheel revolution
number / speed, deceleration in movement,
lateral acceleration, display showing fastened
belts)
RMalfunctions and defects in key system com-
ponents (e.g. lights, brakes)
RInformation about events leading to vehicle
damage
RSystem responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
RAmbient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Service activities
include repairs, maintenance, warranty claims
and quality assurance measures. The data are
read out via the connection for OBD (on-board
diagnostics) in the vehicle, which is required by
law. The relevant offices in the service network
or third parties collect, process and use the
30Introduction