iCanada only:
If the wind shield wiper s areswitched on and
you stop the veh icle, the windshield wiper
speed isreduced. For example, ifyou have
selected level IIand stop the veh icle,wipin g
continues with intermittent wipe whilethe
veh icle is stationary. Ifintermittent wipe is
selected, the intervals become longer.
Vehicles with a rain and light sensor: you
can use level Ias the universal setting. The
rain and light sensor sets the appropriate wip-
ing frequency automatically, according to the
intensity of the rain. When you stop the veh i-
cle, leve lsIII and IIare swit ched down to
level Iautomatically.
The wind shield wiper will return to the original
level when you drive faster than 5 mph
(8 km/h).
You can adjust the sensitivit y of the rain and
light sensor using the on-board computer
(
Ypage 171).
In formation on checking the washer fluid level
can befound inthe "Maintenance and care"
section (
Ypage 225).
Switching the rear window wiper on/
off
Combination switch
:
è Rearwindowwiper swit ch
2ôTowipe wit h washer fluid
3ITo swit ch on intermittent wiping
40To swit ch off intermittent wiping
5ô Towipe wit h washer fluid
XTurn the key to position 1or 2in the ignition
lock.
XTurn switch: to the corresponding position The rear window wiper
switches on automati-
cally if you engage reverse gear and the wind-
shield wiper s are on.
Replacing the wiper blades
GWARNING
If the wind shield wipers begin to move while
you are changing the wiperblades, you could
be trapped by the wiper arm. There isa risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!Never open the hood if a windshield wiper
arm has been folded away from the wind-
shield.
Never fold a windshield wiper armwithout a
wiper blade back onto the windshield/rear
wind ow.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
windshield wiper arm without a wiperblade
and itfalls onto the windshield, the windshield
may be damaged by the force of the impact.
We recommend that you have the wiper
blades replaced at a qualified specialist work-
shop.
!Only hold the wiperblade by the wiperarm.
You could otherwise damage the wiper rub-
ber.
The wind shield will no longerbe wipedproperly
if the wiper blades are worn. Replace the wiper
blades twice a year, ideally in spring and fall.
Fron twindshield wiper arm wit hwiper blade
Windshield wipers97
Lights and windshield wipers
Z
XFold wiper arm=away from the windshield.
XSet wiper blade :at right angles to the wiper
arm.
XPress both retaining clips ;together in the
direction of the arrow and swing wiper
blade :away from wiper arm =.
XPull wiper blade:up and out of the retainer
on wiper arm =.
XSlide new wiper blade :into the retainer on
wiper arm =.
XPress new wiper blade :onto wiper arm =
until you hear retaining clips ;engage.
XFold wiper arm =back onto the windshield
again.
Problems with the windshield wipers
ProblemPossible causes/consequences and MSolutions
The windshield wiper
jams.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has switched off.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XFor safety reasons, you should remove the key from the ignition
lock.
XRemove the cause of the obstruction.
XSwitch on the windshield wipers again.
The windshield wiper
does not move at all.There is a malfunction in the windshield wiper drive.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the wind-
shield/rear window.The spray nozzles are misaligned.
XHave the spray nozzles checked at a qualified specialist workshop.
98Windshield wipers
Lights and windshield wipers
button to reduce or theKbutton to
increase the airflow.
The blower speeds are shown in bars next to
the buttons.
Defrosting the windows
You can use the "defrosting" function to defrost
the windshield or to demist the inside of the
windshield and the side windows.
Only use the following settings until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 105) and/or rear window
defroster (Ypage 105) .
XSwitch on climate control (Ypage 102).
Vehicle with heating
XSet temperature control :and airflow con-
trol ;toz (Ypage 99).
XSet air-distribution control ?tosz
(Ypage 99).
XClose the center air vents (Ypage 106) and
the air outlets for the headroom and the rear compartment (
Ypage 107).
XDirect the side air vents towards the side win-dows and open the defroster vents for the
side windows (
Ypage 107).
Vehicle with air conditioning
XSet temperature control :to
z (Ypage 100).
XPress the Kbutton until the maximum
blower output is reached.
All bars in the display next to the button light
up.
XSet air-distribution control Atosz
(Ypage 100).
XClose the center air vents (Ypage 106) and
the air outlets for the headroom and the rear
compartment (
Ypage 107).
XDirect the side air vents towards the side win-
dows and open the defroster vents for the
side windows (
Ypage 107).
Clearing condensation from the win-
dows
Windows fogged up on the inside
You should only select this setting until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 105) and/or rear window
defroster (Ypage 105) .
XSwitch on climate control (Ypage 102).
XSwitch off air-recirculation mode
(Ypage 105).
Vehicle with heating
XSet temperature control :to a higher tem-
perature (Ypage 99).
XSet airflow control ;to a higher blower set-
ting. It should be set at least to level two
(
Ypage 99).
XSet air-distribution control ?tosz
(Ypage 99).
iIf the windows still fog up, set the control as
described for defrosting (Ypage 104).
Vehicle with air conditioning
XActivate cooling with air dehumidification
(Ypage 103).
XPress the ¨button (Ypage 100).
Reheat mode is activated. The indicator lamp
in the switch lights up.
To deactivate reheat mode, press the ¨
button again. The indicator lamp in the button
goes out.
Windows fogged up on the outside
You should only select this setting until the
windshield is clear again.
XSwitch on the windshield wipers (Ypage 96).
XSwitch on climate control (Ypage 102).
XAdjust air distribution to the footwell
(Ypage 103).
XClose the air vents (Ypage 106).
104Operating the climate control system
Climate control
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection system
are, for example, the injectors.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
RHood
ROil dipstick
REngine oil filler neck cap
RWasher fluid reservoir cap
RCoolant expansion tank cap
Opening the hood
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
Engine compartment219
Maintenance and care
Z
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 235). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
236Care
Maintenance and care
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the SmartKey to position 0in the ignition
lock or remove the SmartKey.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. car shampoo for Sprinter vehicles,
or with cleaning cloths.
Cleaning the mirror turn signal
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. car
shampoo or cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors. If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
PARKTRONIC sensors (example: front bumper, left
side of vehicle)
XClean all sensors :in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the reversing camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Rear view camera in the middle of the roof above
the high-mounted brake lamp
:
Camera lens
XClean camera lens :with clean water and a
soft cloth.
Care237
Maintenance and care
Z