2018 MERCEDES-BENZ SPRINTER ESP

Child-proof locks for the rear door
Rear door
:
Child safety bolt
2Door secured – then make sure that the
child-proof locks are working properly.
3Door released
The child-proof lock on the doors enable you to
secure each door individually.
A door with an activated child-proof lock cannot
be opened from the inside. If the vehicle is
unlocked, the door can be opened from the out-
side.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock Braking System)
RASR (Acceleration SkidControl)
RBAS (B rakeAssist System)
REBD (Electronic Brake Force Distribution)
RESP®(Electronic StabilityProgram)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your
driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 248).
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
54Driving safety systems
Safety

Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 196).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process. Vehicles without steering wheel buttons: if ASR
is malfunctioning, the
:indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 196).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull awa
y without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary.
When ESP®is intervening and the dwarning
lamp in the instrument cluster is flashing, leave
Driving safet ysystem s55
Safety
Z

ASR on. In this case, only depress the acceler-
ator pedal as far as required when pulling away.
XPress theàbutton.
If ASR is deactivated, the dwarning lamp
in the instrument cluster lights up.
ASR is automatically activated when the engine
is started.
It may be best to deactivate ASR briefly in the
following situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
If you deactivate ASR:
Rengine torque is not limited and the drive
wheels are able to spin. The spinning wheels
will then achieve a cutting effect for better
traction.
Rtraction control remains active through brake
intervention. If a drive wheel attains its tire
traction limit because one side of the road is
slippery, for example, that wheel is braked.
The traction is then increased in this situation.
Ractive brake intervention by ESP®to increase
driving stability remains active. The d
warning lamp in the instrument cluster
flashes when ESP
®is intervening.
BAS (Brake Assist System)
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 196).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 196).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 195).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
56Driving safety systems
Safety

4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 147).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 251). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes.
Rif the vehicle loses traction, e.g. on snow or
ice or when hydroplaning.
Rto large and sudden steering movements by
the driver.
Crosswind Assist is operational again as soon as
the driving conditions return to normal.
Crosswind Assist detects strong crosswind
gusts that can impair the road holding of your
vehicle when driving straight ahead. Crosswind
Assist intervenes depending on the direction
and strength of the crosswind.
A stabilizing brake application helps you to keep
the vehicle on track.
Information appears in the instrument cluster In
the event that Crosswind Assist intervenes
noticeably.
On vehicles without steering wheel buttons: the d indicator lamp in the instrument clus-
ter flashes. On vehicles with steering wheel buttons:
the
d indicator lamp in the instrument cluster
flashes and the message Crosswind Assist
Interventionappears in the multifunction dis-
play.
Crosswind Assist is active above a vehicle speed
of 50 mph (80 km/h) when the vehicle is driving
straight ahead or cornering gently.
Emergency exit
Emergency exit window
GWARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle
through the emergency exit window.
RMake sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
RThe opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions.
GWARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
!Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You could
otherwise damage the emergency exit win-
dow.
Emergency exit57
Safety
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Electrical closing assist
If your vehicle is equipped with electrical closing
assist, you will require less force to close the
sliding door.
Electrical step
Important safety notes
!
Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
If you do not use the grab handle and the step,
you could injure yourself when getting in and out
of the vehicle.
In order to reduce risks:
Rdraw the passengers' attention to the electri-
cal step. Wait until the electrical step is fully
extended.
Rdo not jump out of the vehicle.
Ronly use the grab handle and step. Only they
are designed for such a load.
Rkeep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and
ice.
Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equipped
with an electrical step.
XWhen getting in and out of the vehicle, use the grab handles and electrical step :.Electrical step
:automatically extends when
the sliding door is opened and retracts when it is
closed.
Electrical step :is equipped with an obstruc-
tion detection device on the front side. If the
step comes into contact with an obstacle while
it is extending, it stops.
After you have removed the obstacle, you must
first close the sliding door and open it once
again so that the step can extend completely.
iIf the electrical step obstructs loading, you
can prevent the step from extending when
opening the sliding door via obstacle detec-
tion. The electrical step can then remain
retracted and a forklift or other lifting equip-
ment can be moved nearer to the cargo com-
partment.
Vehicles without steering-wheel buttons: if
the 1 indicator lamp in the instrument clus-
ter lights up and a warning tone sounds, elec-
trical step :is malfunctioning (
Ypage 204).
Vehicles with steering wheel buttons: if the
Electrical
Stepmessage is shown in the dis-
play and a warning tone sounds, electrical
step :is malfunctioning (
Ypage 194).
If electrical step :is malfunctioning, the step
may only partially extend/retract or may not
extend/retract at all. If a malfunction does
occur, you will have to retract and lock electrical
step :manually before continuing the journey
(
Ypage 68).
Before passengers get out of the vehicle, let
them know that electrical step :might not be
extended.
Emergency release
!
Driving with the step extended may result in
it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and lock it
into place manually before continuing your
journey.
68Electrical step
Opening and closing

XPull R-clips;on both rods :on the under-
side of the step out of their respective pins.
XRemove washers =and detach both rods :.
XFold rods:into the housing in the step.
XPush the step into its housing.
iWhen securing the step for the first time,
you must pierce a film with the R-clips.
XInsert R-clips ;into the step as far as they
will go through the holes on both sides of the
housing.
The step is secured in its housing.
Rear doors
Important safety notes
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the open
rear door is correctly engaged in the detent.
Rear doors69
Opening and closing
Z

Folding seat without sidebag
Folding seat with sidebag
XRemove key:from the partition sliding
door.
XFolding seat without sidebag: pull grip of
catch ;in the direction of the arrow and fold
seat cushion =up or down.
Folding seat with sidebag: press grip of
catch ;in the direction of the arrow and fold
seat cushion =up or down.
XRelease grip ;of seat cushion =in the cor-
responding end position.
XMove the seat cushion =until it engages.
Grip ;of the catch must lie completely on
the seat frame.
Rear bench seat (Passenger Van)
GWARNING
If the rear bench seat is not installed as descri- bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection
as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Onlyuse rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
!For safety reasons, the four-seat rear bench
must only be removed or installed at a quali-
fied specialist workshop.
Keep the seat bench mounting recesses in the
vehicle floor free from dirt and foreign objects.
Locking mechanism lever on the feet of the bench
seat
XTo remove the rear bench seat: swing all
levers :of the bench seat completely
upwards.
The bench seat moves back into the seat
mounting recesses on the vehicle floor.
XLift the bench seat upwards out of the seat
mounting recesses.
iDo not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
Seats77
Seats, steering wheel and mirrors
Z