2018 MERCEDES-BENZ SPRINTER engine

Message memory (on-board com-
puter).................................................. 175
Mirrors
Exterior mirrors ................................ 80
Rear-view mirror .............................. 80
Mobile navigation devices ................212
Mobile phone
Important safety notes .................. 211
Pre-installation ............................... 211
Type approval/frequency .............. 276
Mobile phone
see Mobile phone
Mounting wheels
Lowering the vehicle ......................2 72
Mounting a new wheel ................... 271
Preparing the vehicle ..................... 268
Raising the vehicle ......................... 268
Removing a wheel .......................... 270
Removing and mounting the spare
wheel ............................................. 274
Securing the vehicle against roll-
ing away ........................................ 268
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 212
Notes on breaking-in a new vehi-
cle ....................................................... 118
O
Occupant safety
Air bags ...........................................4 5
Belt warning ..................................... 45
Children in the vehicle .....................4 9
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Pets in the vehicle ........................... 54
Restraint system warning lamp ........ 41
Seat belt .......................................... 42
Odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162 Off-road driving
Checklist after driving off-road ...... 138
Checklist before driving off-road .... 138
Important safety notes .................. 137
Rules for driving off-road ............... 138
Oil
see Engine oil
Oil sensor
Display message ............................ 191
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 166
Checking the oil level ..................... 221
Display message ............................ 175
Illumination submenu .................... 170
Menu overview .............................. 165
Operating ....................................... 163
Operation menu ............................. 165
Settings menu ............................... 167
Standard display ............................ 166
Telephone menu ............................ 173
Trip computer menu ...................... 173
On-board computer (vehicles with-
out steering wheel buttons)
Checking the oil level ..................... 221
Display message ............................ 175
General notes ................................ 162
Setting the clock ............................ 163
Standard display ............................ 162
Operating Instructions
Before the first journey .................... 23
Limited Warranty ............................. 23
Operating safety
Limited Warranty ............................. 23
Operating safety and vehicle
approval
Attachments and bodies .................. 28
Changing the engine power out-
put ................................................... 27
C

orrect use ...................................... 25
Declaration of conformity ................ 27
Equipment and conversions ............. 28
Important safety notes .................... 26
Information about body/equip-
ment mounting directives ................ 28
Notes on operating the vehicle ........ 26
Qualified specialist workshop .......... 27
Registering your vehicle ................... 28
14Index

Operator's ManualGeneral notes ................................. .23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................... 94
Outside temperature display ........... 161
Overhead control panel ...................... 38
Overrevving range ............................. 161
Overrun cutoff ................................... 132
P
Paintwork (cleaning instructions) ... 236
Paper holder ...................................... 208
Parking ............................................... 129
Important safety notes .................. 129
Parking brake ................................ 130
Wheel chock .................................. 131
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 184
Notes/function .............................. 130
Parking brake
see Parking brake
Parking lamps
Replacing bulbs ............................... 91
Switching on/off .............................. 82
PARKTRONIC
Deactivating/activating ................. 152
Driving system ............................... 150
Function/notes ............................. 150
Important safety notes .................. 150
Problem (malfunction) ................... 153
Range of the sensors ..................... 150
Roll-back warning .......................... 152
Trailer towing ................................. 152
Warning display ............................. 151
Partition sliding door
Important safety notes .................... 71
Opening/closing .............................. 71
Passenger compartment air-condi-
tioning system
see Climate control Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 93
Perimeter/side marker lamp
Changing bulbs ................................ 91
Pets in the vehicle ............................... 54
Plastic trim (cleaning instruc-
tions) .................................................. 239
Power assistance for the steering
Display message ............................ 194
Warning lamp ................................. 204
Power supply
Battery isolating switch ................. 118
Switching off .................................. 119
Switching on .................................. 119
Power take-off
Engine speed setting ..................... 153
Power washers .................................. 235
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 120
Visual check of the vehicle exte-
rior ................................................. 120
Protection of the e
nvironment
General notes .................................. 25
Pulling away ...................................... 121
Q
QR code
Rescue card ..................................... 30
Qualified specialist workshop ........... 27
R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 166
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 171
Index15

Display message ............................ 184
Fastening ......................................... 44
Important safety guidelines .............42
Introduction .....................................4 2
Releasin g ......................................... 45
Warning lamp ................................. 203
Warning lamp (function) ................... 45
Seat heating ......................................... 79
Seats
Adjusting lumbar support ................ 75
Adjusting the front-passenger
seat .................................................. 75
Adjusting the head restraint ............ 78
Armrest ............................................ 78
Cleaning the cover ......................... 239
Correct driver's seat position ........... 74
Folding seat ..................................... 76
Important safety notes .................... 74
Rear bench seat ............................... 77
Seat heating .................................... 79
Setting the driver's seat ................... 75
Swivel seat ....................................... 75
Twin front-passenger seat ................ 76
Securing loads
Important safety notes .................. 215
Selector lever
Cleaning ......................................... 239
see Automatic transmission
Sensors (cleaning instructions) ....... 237
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 227
Exceeding a service due date ........ 227
Notes ............................................. 227
Service due date (automatic dis-
play) ............................................... 227
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 285
Diesel Exhaust Fluid (DEF) ............. 281
Engine oil ....................................... 282
Fuel ................................................ 278
Important safety notes .................. 278
Power steering fluid ....................... 284
Refrigerant ..................................... 286
Transmission oil ............................. 284
Washer fluid ................................... 286 Setting the air distribution
............... 103
Setting the airflow ............................ 103
Setting the clock
Vehicles with steeri
ng wheel but-
tons ............................................... 169
Vehicles without steering wheel
buttons .......................................... 163
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 167
Resetting submenus (vehicles
with steering wheel buttons) ......... 167
Short journeys (diesel particle fil-
ter) ...................................................... 133
Side impact air bag ............................. 46
Side marker lamp
Changing bulbs ................................ 91
Side windows
Cleaning ......................................... 236
Hinged side windows ....................... 72
Important safety information ........... 72
Opening/closing .............................. 72
Overview .......................................... 72
Problem (malfunction) ..................... 73
Resetting ......................................... 73
Sliding door
Cleaning ......................................... 238
Closing assist ................................... 68
Important safety notes .................... 67
Opening/closing from the inside ..... 67
Opening/closing from the out-
side .................................................. 67
SmartKey
Changing the battery ....................... 63
Changing the locking system set-
tings ............................................... 172
Checking the battery ....................... 63
Display message ............................ 194
Door central locking/unlocking ....... 61
Important safety notes .................... 61
Loss ................................................. 64
Problem (malfunction) ..................... 64
Snow chains ...................................... 251
Sockets .............................................. 211
Spare wheel
General notes ................................ 273
Important safety notes .................. 273
Index17

Removing/mounting ...................... 274
Specia lsea tbelt retractor .................. 49
Specialist worksho p............................ 27
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .169
Digital (vehicles without steering
wheel buttons) ............................... 162
Selecting display unit (vehicles
with steering- wheel buttons) ........1 68
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs (rear) ......................9 2
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 3
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 79
Button overview ............................... 37
Cleaning ......................................... 239
Step
see Electrical step
Stickers
General safety notes ........................ 25
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 06
Glove box ....................................... 205
Important safety notes .................. 205
Paper holder .................................. 208
Stowage compartment above the
windshield ..................................... 207
Stowage compartment in the cen-
ter console ..................................... 207
Stowage compartment in the
dashboard ...................................... 206
Stowage space above the head-
liner ............................................... 207 Stowage spa
ce under the rear
bench seat ..................................... 208
Stowage space under the twin co-
driver's seat ................................... 207
Summer tires ..................................... 250
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 58
Switching the heater booster func-
tion on/off ......................................... 112
Switching the surround lighting
on/off (on-board computer) ............. 171
Swivel seat ........................................... 75
T
Tachometer ........................................ 161
Tail lamps
Replacing bulbs ............................... 92
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 93
Tank content
Fuel gauge ..................................... 161
Range (vehicles with steering
wheel buttons) ............................... 173
Reserve fuel warning lamp ............. 201
Technical data
Capacities ...................................... 278
Cargo tie-down points .................... 287
Cargo tie-down rings ...................... 287
Loading rails .................................. 287
Roof carrier .................................... 287
Tires/wheels ................................. 273
Trailer tow hitch ............................. 288
Vehicle data ................................... 286
Telephone (on-board computer)
Accepting an incoming call ............ 174
Display messages .......................... 194
Numbers from the phone book ...... 174
Operating ....................................... 173
Redialing ........................................ 174
Rejecting or ending a call .............. 174
Temperature
Outside temperature ...................... 161
Setting (climate control) ................ 103
Setting the unit (vehicles with
steering wheel buttons) ................. 168
18Index

Sidewall (definition) ....................... 266
Snow chains .................................. 251
Speed rating (definition) ................ 265
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 250
TIN (Tire Identification Number)
(definition) ..................................... 266
Tire bead (definition) ...................... 266
Tire pressure (definition) ................ 266
Tire pressures (recommended) ...... 265
Tire size designation, load-bearing
capacity, speed rating .................... 262
Tire tread ....................................... 249
Tire tread (definition) ..................... 266
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 265
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 265
Wheel/tire combinations ............... 273
Top Tether ............................................ 52
Touchshift (automatic transmis-
sion) .................................................... 124
Tow-away alarm
Arming/deactivating ........................ 59
Deactivating ..................................... 59
Operation ......................................... 59
Tow-starting
Emergency engine starting ............ 247
Important safety notes .................. 244
Towing
If the vehicle is stuck ..................... 246
Installing/removing the towing
eye ................................................. 245
With a raised front or rear axle ...... 246
Towing a trailer
Axle load, permissible .................... 288
Cleaning the trailer tow hitch ......... 238
Coupling up a trailer ...................... 156
Decoupling a trailer ....................... 157
Driving tips .................................... 154
Important safety notes .................. 154
Notes on retrofitting ...................... 288 Trailer loads ................................... 288
Towing away
Imp ortant sa
fety guidelines ........... 244
In the event of malfunctions .......... 245
With both axles on the ground ....... 246
Trailer
Brake force booster malfunction ... 197
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 158
Trailer towing
Blind Spot Assist ............................ 145
PARKTRONIC ................................. 152
Permissible trailer loads and
drawbar noseweights ..................... 158
Transmission
see Automatic transmission
Transmission oil ................................ 284
Transport
Loading guidelines ......................... 213
Vehicle ........................................... 247
Transport by rail ................................ 134
Transportation
Rail ................................................ 134
Transporting
Load distribution ............................ 215
Securing a load .............................. 215
Trim pieces (cleaning instruc-
tions) .................................................. 239
Trip computer (on-board com-
puter) .................................................. 173
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162
Resetting ....................................... 161
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 91
Replacing bulbs (rear) ...................... 92
Switching on/off .............................. 84
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 93
Twin front-passenger seat
Stowage compartment .................. 207
20Index

Two-way radiosType approval/frequency .............. 276
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
Type plate
Vehicle identification number
(VIN) .............................................. 276
U
UnlockingFrom inside the vehicle (central
unlocking button) ............................. 65
USB port ............................................. 212
V
Vehicle
Data acquisition ............................... 30
Display message ............................ 194
Electronics ..................................... 276
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 167
Limited Warranty ............................. 23
Loading .......................................... 259
Locking (SmartKey) .......................... 61
Lowering ........................................ 272
Maintenance .................................... 24
Operating safety .............................. 26
Parking for a long period ................ 131
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 129
Towing away .................................. 244
Transporting .................................. 247
Unlocking (SmartKey) ...................... 61
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 28
Body/equipment mounting direc-
tives for trucks ................................. 28
Vehicle data ....................................... 286
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 241 VIN
...................................................... 276
Voltage supply
Fuses ............................................. 247
W
WarningStickers ........................................... 25
Warning and indicator lamp
Power assistance for the steering .. 204
Warning and indicator lamps
Brakes ........................................... 197
Check Engine ................................. 201
Coolant .......................................... 200
Diesel Exhaust Fluid (DEF) ............. 198
Distance warning function ............. 195
Electrical step ................................ 204
ESP
®.............................................. 195
ESP®function ................................ 199
Lane Keeping Assist ...................... 195
Overview .......................................... 35
Seat belt ........................................ 203
Warning lamp .................................... 242
Warning triangle ................................ 242
Warning- and indicator lamps
ABS ................................................ 196
Air filter .......................................... 202
ASR ................................................ 195
BAS ................................................ 196
Battery charge ............................... 199
Brake wear .................................... 199
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 200
Preglow .......................................... 202
Reserve fuel ................................... 201
Tire pressure monitor .................... 202
Water separator ............................. 203
Windshield washer fluid ................. 203
Warranty .............................................. 23
Washer fluid
Adding ........................................... 225
Capacities ...................................... 286
Display message ............................ 194
Indicator lamp ................................ 203
Notes ............................................. 286
Wiping with ...................................... 96
Index21

repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information booklet
describes all the necessary maintenance work
which should be performed at regular intervals.
Always bring the Service and Warranty Informa- tion booklet with you when taking the vehicle to
an authorized Sprinter dealer. Your customer
service advisor enters each service into the Ser-
vice and Warranty Information booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on 1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult an authorized Sprinter dealer for
further information, or write to one of the fol-
lowing addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
24Introduction

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction25
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