Make sure that you do not apply any wax to
camera lens:when waxing the vehicle. If nec-
essary, remove the wax using water, shampoo
and a soft cloth.
Cleaning the sliding door
XRemove foreign objects from the vicinity of
the contact surfaces and contact pins of the
sliding door.
XClean the contact surfaces and contact pins
with a mild cleaning agent and a soft cloth.
Do not oil or grease the contact plates and con-
tact pins.
Steps
Cleaning the electrical step
Clean the electrically operated step at least
once a month. Make sure that no dirt accumu-
lates in the housing or on the step.
XExtend the electrical step (Ypage 68).
XClose the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
XClean the electrical step and the housing with
a power washer.
XAfter cleaning, spray the step guides on each
side with silicone spray when the housing and electrical step are dry.
Do not use oil or grease as a lubricant.
XRetract the electrical step.
Access step in the bumper
Example: access step in the bumper
Pay attention to the important safety notes in
the "Notes on care" (Ypage 234) and "Power
washers" (Ypage 235) sections. Keep step in the bumper
:free from dirt, such
as:
Rmud
Rclay
Rsnow
Rice
XClean access step in the bumper :with a
power washer.
Cleaning the trailer tow hitch
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on care in the Operator's
Manual for the trailer tow hitch and the ball
coupling manufacturer.
You can also have the maintenance work on the
ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
REnsure sufficient ventilation when clean-
ing.
RMake sure that the vehicle interior is com-
pletely dry after cleaning.
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
238Care
Maintenance and care
XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
Care239
Maintenance and care
Z
flated tire causes the tire to overheat and canlead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are equip-
ped with sensors in the wheels that monitor the
tire pressure of all four tires. The tire pressure
monitor monitors the pressure in all four tires;
you set this pressure when you activate the tire pressure monitor. The tire pressure monitor
warns you when the pressure drops in one or
more of the ti
res. The tire pressure monitor only
functions if the corresponding sensors are
installed on all wheels. You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on the recommended tire pressure (
Ypage 251).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Do not
carry out any sudden steering maneuvers.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig-
nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if the hwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on tire
pressure. After a few minutes of driving, the cur-
rent tire pressure of each tire is shown in the on-
board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has been rectified, the htire pressure warning
lam p goes ou
t after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gauge are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere with the operation of the tire pres-
sure monitor.
Tire pressure255
Wheels and tires
Z
Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons)
Tire pressuredisplay
Using the steering wheel buttons
XTurn the key to position 2in the ignition lock.
XPress the VorU button repeatedly
until the standard display is shown
(
Ypage 166).
XPress the 9or: button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than 18 mph
(30 km/h), the Tire pres. displayed
after driving for several minutesmes-
sage appears.
iThe tire pressure value shown in the display
may differ from those measured at a gas sta-
tion using a pressure gauge. The on-board
computer will generally give you a more exact
value.
Tire pressure loss warning system
Vehicles with steering wheel buttons
If the tire pressure monitor detects a pressure
loss in one or more tires, the on-board computer
displays the yellow Tire
pres.Adjustpres.warning message. The htire pressure loss
warning lamp in the instrument cluster
(
Ypage 202) flashes for about 60 seconds and
then remains lit.
The tire pressure of the affected wheel is high-
lighted in yellow in the on-board computer.
If the tire pressure monitor detects a significant
pressure loss in one or more tires, the on-board
computer displays the red Tire pres.
Warn‐ingTiredefectwarning message. Theh
tire pressure loss warning lamp in the instru-
ment cluster (
Ypage 202) flashes for about 60
seconds and then remains lit. An additional
warning tone sounds. The tire pressure of the affected wheel is high-
lighted in yellow in the on-board computer.
Restarting the tire pressure monitor
When you restart the tire pressure monitor, the
currently set tire pressures are taken as refer-
ence values for monitoring.
In most cases, the tire pressure monitor detects
the new reference values automatically, e.g.
after you have:
Rchanged the tire pressure
Rchanged wheels or tires
Rinstalled new wheels or tires
However, you can also define reference values
manually as described here.
Before restarting the tire pressure monitor:
XSet the tire pressure to the value recommen- ded on the Tire and Loading Information plac-
ard or the tire pressure table on the B-pillar on
the driver's side (
Ypage 251).
Observe the notes on tire pressure when
doing so (
Ypage 251).
XMake sure that the tire pressure is correct on
all four wheels.
Restarting the tire pressure monitor (vehi-
cles without steering wheel buttons):
XTurn the key to position 2in the ignition lock.
XPress the 4menu button on the instrument
cluster repeatedly until the display shows the
following message:
+CAL- TPMS
XPress the fbutton on the instrument clus-
ter.
The display shows:
OK TPMS
The tire pressure monitor activation process
has begun. The tire pressure measured for the individual wheels are stored as the new ref-
erence values, provided that the tire pressure
monitor considers them to be plausible.
If you wish to cancel the restart:
XPress the gbutton or the 4menu button on
the instrument cluster.
The activation process is canceled automati-
cally if 30 seconds elapse without input.
256Tire pressure
Wheels and tires
Restarting the tire pressure monitor (vehi-
cles with steering wheel buttons):
XTurn the key to position2in the ignition lock.
XPress the VorU button on the steering
wheel until the standard display (Ypage 166)
appears in the display.
XPress the 9or: button on the steering
wheel repeatedly until the current pressure of
the individual tires is displayed or the display
shows the following message:
Tire pres. displayed after driving
for several minutes
XPress the 9reset button on the instrument
cluster.
The display shows the following message: Monitor current tire pressure?
XPress the
Wbutton on the steering wheel.
The display shows the following message:
Tire pres. monitor reactivated
The tire pressure monitor activation process
has begun. The tire pressure measured for the individual wheels are stored as the new ref-
erence values, provided that the tire pressure
monitor considers them to be plausible.
If you wish to cancel the restart:
XPress the Xbutton on the steering wheel.
Tire pressure table
Front axle tire pressure values: the following tire pressure values only apply to vehicles with a
permissible front axle load of 3970 lb s(1801 kg), 4080 lbs (1851 kg), 4100 lbs (1860 kg) or 4410 lbs
(2000 kg).
Tires/disc wheelFront axle load
3970 lbs
(1801 kg) 4100 lbs
(1860 kg)4080 lbs
(1851 kg)4410 lbs
(2000 kg)
205/75 R 16 C 110/108R
6.5J x 16 ET 626—400 kPa
(4.0 bar/58 psi)420 kPa
(4.2 bar/61 psi)
LT 215/85 R 16 115/112N
5.5Jx16
Half distance between centers: 4.94 in
(125.5 mm)—380 kPa
(3.8 bar/55 psi)420 kPa
(4.2 bar/61 psi)
LT 215/85 R 16 115/112Q
5.5Jx16
Half distance between centers: 4.94 in
(125.5 mm)—380 kPa
(3.8 bar/55 psi)420 kPa
(4.2 bar/61 psi)
LT 245/75 R 16 120/116N
6.5J x 16
Wheel offset: 2.13 in (54 mm)340 kPa
(3.4 bar/49 psi)——
6Vehicles with Super Single tires.
Tire pressure257
Wheels and tires
Z
wheel buttons to call up theTrip computer
menu (Ypage 173).
Diesel Exhaust Fluid (DEF)
General notes
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and pri-
marily cause irritation of the:
Rskin
Rmucous membranes
Reyes
You may experience a burning sensation in your
eyes, nose and throat, as well as coughing and
watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary.
If DEF heats up, e.g. in direct sunlight, in the DEF
supply reservoir for some time to over 122 ‡
(50 †) , ammonia vapor will develop.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the supply
regularly. The engine management recognizes
attempts to operate the vehicle without DEF,
with thinned DEF or with another reducing
agent. After previous warning messages, the
engine management then prevents a further
engine start.
When the number of remaining engine starts is 0
the engine management prevents the vehicle
from being driven at a speed exceeding 5 mph
(8 km/h). The multifunction display shows the
Idle Mode
message.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Therefore, refill the DEF supply tank regu-
larly during vehicle operation or, at the latest,
after receiving the first warning message via the
on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the fuel tank activated) and then stop the
vehicle for at least 30 seconds. The level is
then shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertrea tment.
Da
mage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of high-alloy
Cr‑ Ni steel or Mo ‑Cr‑Ni steel in accordance with
DIN EN 10 088 ‑1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Service products and capacities281
Technical data
Z
Engine oil SAE classification
Viscosity indicates the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means thatit is thin.
Depending on the respective outside tempera-
tures, select an engine oil according to SAE
classification (viscosity). The table displays the
SAE classification to be used. The low temper-
ature characteristics of engine oils can notice-
ably deteriorate during operation, e.g. from
aging, soot and fuel accretion. For this reason,
regular oil changes using an approved engine oil
from the suitable SAE classification are urgently
recommended.
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Miscibility of engine oils
!Mixing oils reduces the benefits of using
high grade engine oils.
We recommend that you only add engine oil of
the same quality grade and SAE class as used
when the engine oil was last changed.
If, in exceptional cases, oil of the type in the
engine is not available, top up using another
approved mineral or synthetic engine oil.
If the quality grade is not available for diesel
engines, you may also add engine oils meeting
the requirements in MB Sheet Number 228.5,
229.3 or 229.5. The quantity to be added is then
limited to a maximum of 1 qt (1 l).
Engine oils are differentiated according to:
Rengine oil brand
Rquality grade (sheet number)
RSAE class (viscosity) Subsequently have the engine oil changed at the
earliest possible opportunity.
Interval for oil change
The on-board computer automatically shows
the date for the next oil change as an event
message in the display.
Only by using engine oil with a particularly high
quality grade, e.g. according to Sheet Number
228.51 of the Mercedes-Benz Specifications for
Service Products, can the maximum interval for
oil change be achieved.
We recommend having the oil changed at a
qualified specialist workshop.
Engine oil for diesel engines
Product name/number
See the Maintenance Booklet.
MB Sheet Number 228.51, 229.31, 229.51,
229.52
Capacities
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Oil change including oil filter
VehiclesEngine oil
4-cylinderApproximately
3 US gal (11.5 l)
6-cylinderApproximately
3.3 US gal (12.5 l)
Information about oil consumption
!If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning func-
tion for the diesel particle filter. As a result,
fuel may accumulate in the engine oil and
cause engine failure.
Therefore, if you mainly drive short distances,
you should drive on a highway or on rural
roads for 20 minutes every 310 miles
(500 km). This ensures sufficient regenera-
tion of the diesel particle filter.
Service products and capacities283
Technical data
Z