Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 305)
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 316).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe dista nce.
If y
ou require any further explanation regarding
the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes
RObserve the legally permitted maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province.
Before beginning the journey, check the trail-
er's documents for the maximum permitted
speed of your trailer.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling for your Metris trailer tow hitch if it has been approved
for your vehicle. More information on the
availability, mounting and installation of the trailer electrics is available at any qualified
specialist workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the trailer tow hitch (see the
manufacturer's operating instructions).
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Yo u w
ill find weight information under "Techni-
cal data" (Ypage 316).
The height of the ball neck changes according to
the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check the
trailer's documents for the maximum permitted
speed of your trailer. Observe the legally per-
mitted maximum speed in the relevant country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to keep the correct speed. This relieves the load on
the brake system and prevents the brakes from overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Observe the notes on ESP
®trailer stabilization
(Ypage 67).
166Towing a trailer
Driving an d parking
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!For vehicles with a permissible gross vehicle
weight of 6724 lbs (3050 kg), the permissible gross combination weight is less than the sum
of the permissible gross vehicle weight plus
the permissible trailer load. Exceeding the
permitted gross combination weight could
damage the powertrain, transmission or
trailer tow hitch.
If either the vehicle or the trailer is fully laden,
the permitted gross vehicle weight or the per- mitted trailer load values are reduced accord-
ingly. In this case, you may only partially load
the trailer or the vehicle.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment. If the trailer is installed
with a separate functional braking system, then
the maximum gross trailer weight is 5000 lbs
(2268 kg).
GWARNING
If you tow a trailer without a separate func-
tional braking system and a gross trailer
weight (GTW) of more than 1635 lbs (750 kg),
then the vehicle brake system may overheat.
This increases the braking distance and the
brake system may even fail. There is an
increased risk of accident and injury, possibly
even fatal.
Always use a trailer with a separate functional
braking system when towing a trailer with a
gross trailer weight (GTW) of more than
1635 lbs (750 kg).
The maximum noseweight of the trailer drawbar
on the ball coupling is 500 lbs (227 kg). The
actual noseweight may not exceed the value
given on the identification plates of the trailer
tow hitch or the trailer. If the values vary, the
lowest value always applies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs (68 kg).
The permissible Gross Combination Weight Rat-
ing is vehicle-specific and depends on the equip-
ment level. When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates for
the trailer and the vehicle (
Ypage 305). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 315). If the values vary, the lowest
value always applies.
Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight rating (GVWR) and gross trailer
weight (GTW), the gross combination weight
rating (GCWR), nor the maximum permissible
gross axle weight rating (GAWR) and trailer
drawbar noseweight rating of your vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre- vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight rating (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-
missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
passengers and load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight rating of the front and rear axles
(GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR) and the noseweight of the trailer drawbar (TWR).
Towing a trailer169
Driving and parking
Z
Notes and information on:
Rthe operation of the cargo tie-down rings and
cargo tie-down points can be found in the
"Securing a load" section (
Ypage 246)
Rthe maximum loading capacity of the cargo
tie-down points can be found in the "Technical
data" section (
Ypage 314)
Rthe maximum loading capacity of the lashing
strap can be found on the lashing strap label
If the label is missing or illegible, the lashing
strap is ready to be discarded. Such a lashing
strap must be removed from use.
If stickers have been included in the delivery:
XClean the surface before sticker:is affixed.
The stickers must be affixed to a flat, metallic
surface free from grease and dust.
XAffix stickers :on every side of the vehicle in
close proximity to the loading rails in a clearly
visible location.
Tensioning strap
XObserve the important safety notes
(Ypage 247) and the tips in the "Securing a
load" sections (Ypage 246).
XTo tighten the tensioning strap: press ten-
sioning lever =and keep it pressed.
XGuide tensioning strap :between tension-
ing lever =and brace ;as illustrated and
tighten it.
XRelease tensioning lever =.
XTo release the tensioning strap: press ten-
sioning lever =and pull tensioning strap :
out from the strap buckle.
248Lashing straps
Transporting loads
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Vehicle electronics
Tampering with the engine electron-
ics
!
Only have engine electronics and the corre-
sponding parts, such as control units, actua-
tors, sensors or connector leads, serviced at a
qualified specialist workshop. Otherwise, the
vehicle parts may wear more quickly. This can
lead to loss of the New Vehicle Limited War-
ranty.
Installing electrical or electronic
equipment
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. You can obtain
further information from any Mercedes-Benz
Commercial Van Center. For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec-
tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicle identification plate on the driver's side B-
pillar
XOpen the driver’s door.
You will see vehicle identification plate
:
with the vehicle identification number (VIN),
the paint code and the permissible weight
data.
Identification plates305
Technical data
Example: vehicle identification plate (US vehicles)
Example: vehicle identification plate (vehicles for
Canada)
;
VIN
=Paint code
iThe data shown on the vehicle identification
plate is sample data. This data differs for
every vehicle and may deviate from what is
shown here. The data valid for your vehicle
can be found on the identification plate of
your vehicle.
Vehicle identification number (VIN)
VIN in the engine compartment
The VIN can be found on the vehicle identifica-
tion plate (Ypage 305).
VIN :is also stamped into the longitudinal
member in the engine compartment next to the
fuse box.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
When handling, storing and disposing of any
service products, please observe the relevant
regulations.
Service products include the following:
RFuels, e.g. gasoline
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
Mercedes-Benz Specifications for Service Prod-
ucts. Only use service products approved for the
vehicle. This is an important condition for the
Limited Warranty.
You will recognize the service products
approved by Mercedes-Benz by the following
306Service products and capacities
Technical data
inscription on the containers: MB-Freigabe or
MB-Approval (e.g. MB-Freigabe or MB-Approval
228.5).
You can obtain further information at a qualified
specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi-
tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of your Limited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel. When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Total capacity18.5 US gal (70.0 l)
of which reserve
fuelApprox. 3.2 US gal
(12.0 l)
Gasoline
Fuel grade
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Only refuel using unleaded premium grade
gasoline with at least 91 AK I/95 RON.
!Only use the fuel recommended. Operating
the vehicle with other fuels can lead to dam-
age to the fuel system, engine and exhaust
system.
!Do not use the following:
RE15 (gasoline with 15% ethanol)
RE85 (gasoline with 85% ethanol)
RE100 (100% ethanol)
RM15 (gasoline with 15% methanol)
RM30 (gasoline with 30% methanol)
RM85 (gasoline with 85% methanol)
RM100 (100% methanol)
RGasoline with metalliferous additives
RDiesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
Service products and capacities307
Technical data
Z
iE10 fuel contains an admixture of up to 10%
bioethanol. Your vehicle is E10 compatible.
You can refuel your vehicle with E10 fuel.
iUsually you will find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
If the recommended fuel is not available, you
may as a one-off measure use regular unleaded
gasoline with an octane rating of 87 AKI/
91 RON. Be aware that your vehicle is not cer-
tified with regular unleaded gasoline with an
octane rating of 87 AKI/91 RON and that usage
of this fuel may reduce the engine's output and
increase fuel consumption. Avoid driving at full
throttle and sudden acceleration. Never refuel
using gasoline with a lower AKI/RON rating.
iIn some countries, the available gasoline
may not be sufficiently low in sulfur. This fuel can temporarily produce unpleasant odors,
especially on short journeys. The odors are
reduced as soon as sulfur-free fuel (sulfur
content < 10 ppm) is used again for refueling.
For more information about refueling
(
Ypage 134).
Fuel additives
!Operating the engine with subsequently
added fuel additives can cause engine dam-
age. Do not mix fuel additives with fuel. This
does not include additives for the removal and
prevention of deposits. Gasoline can only be
mixed with additives recommended by
Mercedes-Benz. Follow the instructions in the
product description. You can find further
information on recommended additives in any
Mercedes-Benz Commercial Van Center.
Mercedes-Benz recommends using brand-name
fuels with additives.
If you use fuels without these additives for a long
period of time, deposits can form. This primarily
forms on the inlet valve and in the combustion
chamber.
In some countries, the available fuel grade may
be inadequate. Residue could build up in the fuel
injection system as a result. In this case, in con-
sultation with a Mercedes-Benz Commercial
Van Center, the fuel should be mixed with the
cleaning additive recommended by Mercedes-
Benz. You must observe the notes and mixing
ratios indicated on the container. Do not add other fuel additives to the fuel. This
results in unnecessary costs and can damage
the engine.
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Only for certain countries: the respective cur-
rent consumption and emission values of your
vehicle can be found in the COC papers (EC
CERTIFICATE OF CONFORMITY). These docu-
ments are supplied when the vehicle is deliv-
ered.
Consumption figures were found in the currently
valid respective version:
Rfor vehicles with exhaust gas standard Euro 6
as per directive (EC) no. 715/2007
Rfor vehicles with exhaust gas standard EURO
VI as per directive (EC) no. 595/2009
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use mor e fu
el than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
Observe the advice in the "Protection of the
environment" section to keep fuel consumption low (
Ypage 29).
308Service products and capacities
Technical data
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Details on fuel consumption can be called up in
the on-board computer:
Ron vehicles without steering wheel buttons
(Ypage 174)
Ron vehicles with steering wheel buttons
(Ypage 181)
Engine oil
General notes
When handling engine oil, observe the important
safety notes on operating fluids (Ypage 306).
The quality of the engine oil used is of decisive
importance for the engine's functionality and
operating life. Mercedes-Benz continually
approves engine oils based on complex experi-
ments according to the current state of the art. Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Mercedes-Benz recommends having
the oil changed at a qualified specialist work-
shop. Information about engine oils approved by
Mercedes-Benz can be obtained:
Rfrom any Mercedes-Benz Commercial Van
Center
Ron the Internet at
http://bevo.mercedes-benz.co
mbyenterin g
th edesignation ,e.g. 229.5.
Mercedes-Ben zapprova lis indicate don th eoil
container by th einscription „MB-Freigabe “or
„MB Approval“ and th ecorrespondin gdesigna-
tion ,e.g. MB-Freigabe or MB Approval 229.5.
Designation sof th eapprove dengin eoils for
your vehicl e
MB-Freigabe or MB
Approval229.5
Mercedes-Ben zrecommends that you only use
approve dmultigrade engin eoils of th eSA E
classe sSA E0W-30 and SA E0W-40 or
SA E5W-30 and SA E5W-40. These engin eoils
ensur eoptimum lubrication eve nat ver ylow
outside temperatures (
Ypage 310).
Whe ntoppin gup, we recommen dthat you only
use engin eoil of th esam egrade (MB-Freigabe
or MB Approval designation )and SA Eclass as
th eoil filled at th elast oil change.
iIf th eengin eoils listed in th etable are no t
available, you may add th efollowin gengin e
oils until th enext oil change:
RMB-Freigabe or MB Approval 229.1, or
ACE AA3
This mus tonly be added once and th eamount
mus tno tbe greate rthan 1qt (1. 0l).
Subsequentl yhav eth eengin eoil changed at
th eearliest possibl eopportunity.
!Using engin eoils of another grade qualit yis
no tpermitted.
Capacities
!Do no tadd to omuc hoil. addin gto omuc h
engin eoil can result in damage to th eengin e
or to th ecatalytic converter. Hav eexcess
engin eoil siphoned off .
Oil change includin goil filter
Engin eoilApprox. 2US gal
(7.75 l)
Service products and capacities309
Technical data
Z