Beltsee Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 150
Activating/deactivating (vehicle
with steering wheel buttons) ......... 187
Collision warning ........................... 150
Display message ............................ 218
Important safety notes .................. 148
Monitoring range of the sensors .... 149
Notes/function .............................. 148
Trailer towing ................................. 150
Warning display ............................. 150
Blower
see Climate control
Bluetooth
®Audio ............................... 184
Brake
Display message (vehicle without
steering wheel buttons) ................. 192
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 257
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Notes ............................................. 311
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs ............................. 105
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Brake pads/linings
New ............................................... 140
Brakes
ABS .................................................. 64 Adaptive Brake Assist .................... 147
Applying the parking brake ............ 136
BAS .................................................. 65
Brake fluid (notes) ......................... 311
Checking brake fluid level .............. 257
Display message
(vehi
cle with
steering wheel buttons) ................. 206
EBD .................................................. 65
Hill start assist ............................... 125
Important safety notes .................. 139
New brake pads/linings ................ 140
Parking brake (notes) ..................... 140
Riding tips ...................................... 139
Warning lamp ................................. 223
Breakdown
Vehicle tool kit ............................... 272
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 173
On the steering wheel .................... 178
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 266
Carpets .......................................... 271
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 269
Notes ............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
6Index
Seat cover ..................................... 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 267
Wheels ........................................... 268
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Options .......................................... 246
Seating ............................................ 88
Cargo compartment lamp
Changing bulbs .............................. 101
Cargo compartment lighting
Switching on centrally ................... 100
Switching on locally ....................... 100
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 190
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 190
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 101
Halogen headlamps ....................... 102
Mirror lamp in the headliner .......... 101
Signal and ambient light in the tail-
gate ............................................... 102
Trunk lamp in the side trim panel .. 101
Changing bulbs
Additional turn signals ................... 104
Ambient lamp in tailgate ................ 101
Backup lamps ................................ 105
Brake lamps ................................... 105 Cargo compartment lamp .............. 101
Daytime running lamps .................. 104
High-beam headlamps ................... 104
Installing/removing a rear lamp
cluster ........................................... 105
Installing/removing
the co
ver in
the wheel arch ............................... 103
Installing/removing the tail lamp ... 105
Interior light ................................... 100
Interior lighting .............................. 100
Low-beam headlamps .................... 103
Overview of lamp types (front
bulbs) ............................................. 103
Overview of lamp types (rear
bulbs) ............................................. 104
Parking lamps ................................ 104
Rear fog lamp ................................ 105
Rear interior light in the headline r..1 01
Standing lamps (front) ................... 104
Standing lamps (rear) .................... 105
Tail lamps ...................................... 105
Trunk lamp in the headliner ........... 100
Turn signals (front) ......................... 104
Turn signals (rear) .......................... 105
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 242
Cleaning
Trailer tow hitch ............................. 269
Cleaning
see Care
Index7
Switching the rear compartment
lighting on centrally ....................... 100
J
JackHolder in the cargo compartment .. 274
Jacking points ................................ 299
Scope of tire-changing tools .......... 272
Storage location ............................ 272
Stowage compartment in the rear. .272
Stowage space in the cargo com-
partment ........................................ 273
Using ............................................. 299
Jump starting (engine) ......................274
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Position in the ignition lock ............ 123
Kickdown ...........................................1 32
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 151
Display message ............................ 217
Function/information .................... 150
Setting sensitivity (on-board com-
puter) ............................................. 187
Setting the sensitivity .................... 152
Language
Display (vehicle with steering
wheel buttons) ............................... 188
Display (vehicle without steering
wheel buttons) ............................... 176
Lashing points and tie downs
Permissible tensile load ................. 314 Lashing strap
Important safety notes .................. 247
Tensioning strap .................... 248, 249
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 102
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 190
Automatic headlamp mode .............. 97
Changing bulbs (halogen head-
lamps) ............................................ 102
Changing bulbs (interior lights) ...... 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Driving abroad ............................... 139
Fog lamps ........................................ 97
Hazard warning lamps ..................... 98
High beam flasher ............................ 98
Hi
gh-beam headlamps ..................... 98
Important safety notes .................... 96
Light switch ..................................... 96
Low-beam headlamps ...................... 97
Parking lamps .................................. 96
Rear fog lamp .................................. 97
Replacing bulbs (halogen head-
lamps) ............................................ 102
Standing lamps ................................ 96
Switching the daytime running
lamps on/off (switch) ...................... 97
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 189
Switching the surround lighting
on/off (on-board computer) .......... 189
14Index
On-board computer (vehicles with
steering wheel buttons)Displaying the service message ..... 260
On-board computer (vehicles with-
out steering wheel buttons)
Displaying the service message ..... 260
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 178
On-board computer (vehicle with-
out steering wheel buttons) ........... 173
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 172
Overhead control panel ...................... 43
Overrevving range ............................. 172
Overrun cutoff ................................... 138
P
Paint code number ............................ 305
Paintwork (cleaning instructions) ... 267
Parking ............................................... 135
Important safety notes .................. 135
Parking brake ................................ 136
Rear view camera .......................... 160 see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 156
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 210
Display message (vehicle without
steering wheel buttons) ................. 197
Notes/function .............................. 136
Warning lamp ................................. 136
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 104
PARKTRONIC
Deactivating/activating ................. 155
Display messages .......................... 216
Driving system ............................... 153
Function/notes ............................. 153
Important safety notes .................. 153
Problem (malfunction) ................... 156
Range of the sensors ..................... 154
Roll-back warning .......................... 155
Trailer towing ................................. 156
Warning display ............................. 155
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 123
Index17
Visual check of the vehicle exte-
rior .................................................123
Program selector button .................. 131
Protection against theft
see ATA (Anti-Theft Alarm system)
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 124
Hill start assist ............................... 125
Q
QR codeRescue card ..................................... 34
Qualified specialist workshop ........... 31
R
Radiator cover..................................... 33
Radio
Selecting a station ......................... 183
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 106
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 190
Setting the sensitivity (vehicle
without steering wheel buttons) .... 177
Reading lamp ....................................... 99
Rear bench seat
EASY-ENTRY/EXIT feature ...............8 8
General notes .................................. 87
Installation options .......................... 88
Removing/installing (standard
rear bench seat) .............................. .89
Seat anchorage ................................ 87
Seat rails .......................................... 87
Seating variants ............................... 88
Rear compartment
Activating/deactivating climate
control ........................................... 113
Seating variants ............................... 88 Setting the air vents ...................... 120
Setting the temperature ................ 115
Switching the interior lighting on/
off .................................................. 100
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 80
Indicator lamp ................................ 231
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 313
Opening/closing from inside ........... 81
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 80
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out ste
ering wheel buttons) ........... 199
Replacing bulbs ............................. 105
Switching on/off .............................. 97
Rear view camera
Cleaning instructions ..................... 269
Coupling up a trailer function ........ 164
Function/notes ............................. 160
General notes ................................ 160
Important safety notes .................. 161
Messages in the display ................. 162
Reverse parking ............................. 163
Switching on/off ........................... 161
Rear window defroster
Problem (malfunction) ................... 118
Switching on/off ........................... 118
Rear window wiper
Replacing the wiper blade .............. 108
Switching on/off ........................... 106
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 94
Recuperation display ........................ 175
18Index
Recyclingsee Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 312
Refueling
Fuel filler flap ................................. 135
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 173
Refueling procedure (fuel) ............. 135
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 102
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Warning lamp ................................. 227
Residual heat (climate control) ........ 119
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Introduction ..................................... 45
Warning lamp ................................. 226
Warning lamp (function) ................... 45
Reverse warning feature .................. 125
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 315
Notes ............................................. 250
Roof lining and carpets (cleaning
guidelines) ......................................... 271
Roof load (roof carrier) ..................... 315S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 271
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 222
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ..................... 86
Adjusting (manually) ........................ 86
Adjusting lumbar support ................ 87
Adjusting the head restraint ............ 90
Armrest ............................................ 92
Cleaning the cover ......................... 270
Correct driver's seat position ........... 85
Important safety notes .................... 85
Seat heating .................................... 92
Storing settings (memory func-
tion) ................................................. 94
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 270
see Automatic transmission
Sensors (cleaning instructions) ....... 268
Service interval display
Calling up the service due date ...... 260
Hiding service messages ............... 260
Notes ............................................. 259
Service menu (on-board com-
puter) .................................................. 187
Service phone number ...................... 274
Service products
Brake fluid ..................................... 311
Coolant (engine) ............................ 311
Engine oil ....................................... 309
Fuel ................................................ 307
Index19
Scope ............................................ 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Ventilation
see Climate control
VIN
Engine compartment ..................... 306
Type plate ...................................... 305
W
WarningStickers ...........................................2 9
Warning and indicator lamps
ABS ................................................ 224
Brakes ...........................................2 23
Check Engine ................................. 227
COLLISION PREVENTION ASSIST .. 229
Coolant .......................................... 227
Distance warning ........................... 229
Door ............................................... 231
ESP
®.............................................. 224
ESP®OFF ....................................... 226
Fuel tank ........................................ 227
General notes ................................ 221
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 136
PASSENGER AIR BAG OFF ...............4 6
Rear doo r...................................... .231
Reserve fuel ................................... 227
Restraint system ............................ 226
Seat belt ........................................ 222
Sliding door ................................... 231
Steering ......................................... 231
Tire pressure monitor .................... 230
Warranty .............................................. 27
Washer fluid
Adding ...........................................2 58
Capacities ...................................... 313
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205 Notes ............................................. 313
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 301
Wheels
Changing a wheel .......................... 298
Checking ........................................ 280
Cleaning ......................................... 268
Important safety notes .................. 279
Interchanging/changing ................ 298
Mounting a new wheel ................... 300
Mounting a whe el .......................... 299
R
emoving a wheel .......................... 300
Removing and mounting the spare wheel ............................................. 303
Snow chains .................................. 282
Storing ...........................................2 98
Tightening torque ........................... 301
Wheel/tire combinations ...............3 02
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Operation ......................................... 52
Windows
see Side windows
Windshield
Cleaning ......................................... 267
Defrosting ...................................... 117
Windshield washer fluid
Adding ...........................................2 58
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 190
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 177
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 109
Rear window wiper ........................ 106
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 141
Index25
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at a qualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions. In such cases, consult a qualified special- ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitute a punishable offense under
national legislation.
Qualified specialist workshops
A Mercedes-Benz Commercial Van Center is a
qualified specialist workshop.
A qualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
Service Booklet.
The following work should always be carried out at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuating components
and connector leads, at a qualified specialist
Introduction31
Z