2018 MERCEDES-BENZ METRIS engine

Switching the rear compartment
lighting on centrally ....................... 100
J
JackHolder in the cargo compartment .. 274
Jacking points ................................ 299
Scope of tire-changing tools .......... 272
Storage location ............................ 272
Stowage compartment in the rear. .272
Stowage space in the cargo com-
partment ........................................ 273
Using ............................................. 299
Jump starting (engine) ......................274
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Position in the ignition lock ............ 123
Kickdown ...........................................1 32
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 151
Display message ............................ 217
Function/information .................... 150
Setting sensitivity (on-board com-
puter) ............................................. 187
Setting the sensitivity .................... 152
Language
Display (vehicle with steering
wheel buttons) ............................... 188
Display (vehicle without steering
wheel buttons) ............................... 176
Lashing points and tie downs
Permissible tensile load ................. 314 Lashing strap
Important safety notes .................. 247
Tensioning strap .................... 248, 249
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 102
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 190
Automatic headlamp mode .............. 97
Changing bulbs (halogen head-
lamps) ............................................ 102
Changing bulbs (interior lights) ...... 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Driving abroad ............................... 139
Fog lamps ........................................ 97
Hazard warning lamps ..................... 98
High beam flasher ............................ 98
Hi

gh-beam headlamps ..................... 98
Important safety notes .................... 96
Light switch ..................................... 96
Low-beam headlamps ...................... 97
Parking lamps .................................. 96
Rear fog lamp .................................. 97
Replacing bulbs (halogen head-
lamps) ............................................ 102
Standing lamps ................................ 96
Switching the daytime running
lamps on/off (switch) ...................... 97
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 189
Switching the surround lighting
on/off (on-board computer) .......... 189
14Index

O
Occupant Classification System
(OCS)Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test .............................. .55
Occupant safety
Air bags .......................................... .49
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................4 9
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Off-road driving
Checklist after driving off-road ...... 143
Important safety notes .................. 142
Rules for driving off-road ............... 142
Oil
see Engine oil
O

n-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 185
Audio menu ................................... 183 Date menu ..................................... 189
Display messages .......................... 205
Factory settings ............................. 190
Important safety notes .................. 171
Instrument cluster menu ............... 188
Lights menu ................................... 189
Menu overview .............................. 180
Message memory .......................... 205
Navigation menu ............................ 182
Operating ....................................... 178
Permanent display ......................... 188
Service menu ................................. 187
Setting the date ............................. 189
Setting the display ......................... 188
Setting the display language .......... 188
Setting the language ...................... 188
Setting the time ............................. 189
Settings menu ............................... 188
Standard display ............................ 180
Telephone menu ............................ 184
Time menu ..................................... 189
Trip menu ...................................... 180
Vehicle menu ................................. 190
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 175
Current fuel consumption menu .... 175
Date menu ..................................... 178
Digital speedometer menu ............. 175
Display messages .......................... 191
Distance menu ............................... 174
Factory settings ............................. 176
Important safety notes .................. 171
Menu overview .............................. 174
Message memory .......................... 191
Operating ....................................... 173
Permanent display ......................... 177
Range menu ................................... 175
Setting the date ............................. 178
Setting the display ......................... 177
Setting the display language .......... 176
Setting the language ...................... 176
Setting the time ............................. 178
Settings menu ............................... 176
Standard display menu .................. 174
Time menu ..................................... 178
Trip computer menu ...................... 174
16Index

On-board computer (vehicles with
steering wheel buttons)Displaying the service message ..... 260
On-board computer (vehicles with-
out steering wheel buttons)
Displaying the service message ..... 260
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 178
On-board computer (vehicle with-
out steering wheel buttons) ........... 173
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 172
Overhead control panel ...................... 43
Overrevving range ............................. 172
Overrun cutoff ................................... 138
P
Paint code number ............................ 305
Paintwork (cleaning instructions) ... 267
Parking ............................................... 135
Important safety notes .................. 135
Parking brake ................................ 136
Rear view camera .......................... 160 see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 156
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 210
Display message (vehicle without
steering wheel buttons) ................. 197
Notes/function .............................. 136
Warning lamp ................................. 136
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 104
PARKTRONIC
Deactivating/activating ................. 155
Display messages .......................... 216
Driving system ............................... 153
Function/notes ............................. 153
Important safety notes .................. 153
Problem (malfunction) ................... 156
Range of the sensors ..................... 154
Roll-back warning .......................... 155
Trailer towing ................................. 156
Warning display ............................. 155
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 123
Index17

Recyclingsee Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 312
Refueling
Fuel filler flap ................................. 135
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 173
Refueling procedure (fuel) ............. 135
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 102
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Warning lamp ................................. 227
Residual heat (climate control) ........ 119
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Introduction ..................................... 45
Warning lamp ................................. 226
Warning lamp (function) ................... 45
Reverse warning feature .................. 125
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 315
Notes ............................................. 250
Roof lining and carpets (cleaning
guidelines) ......................................... 271
Roof load (roof carrier) ..................... 315S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 271
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 222
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ..................... 86
Adjusting (manually) ........................ 86
Adjusting lumbar support ................ 87
Adjusting the head restraint ............ 90
Armrest ............................................ 92
Cleaning the cover ......................... 270
Correct driver's seat position ........... 85
Important safety notes .................... 85
Seat heating .................................... 92
Storing settings (memory func-
tion) ................................................. 94
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 270
see Automatic transmission
Sensors (cleaning instructions) ....... 268
Service interval display
Calling up the service due date ...... 260
Hiding service messages ............... 260
Notes ............................................. 259
Service menu (on-board com-
puter) .................................................. 187
Service phone number ...................... 274
Service products
Brake fluid ..................................... 311
Coolant (engine) ............................ 311
Engine oil ....................................... 309
Fuel ................................................ 307
Index19

Start/stop functionsee ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 124
Status overview (on-board com-
puter) .................................................. 186
Steering
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Warning lamps ...............................2 31
Steering wheel
Adjusting ......................................... 93
Button overview ............................... 41
Buttons (on-board computer) ......... 178
Cleaning ......................................... 270
Paddle shifters ............................... 132
Steering wheel paddle shifters ........132
Stickers
General safety notes ........................ 29
Stowage net ....................................... 241
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 40
Glove box ....................................... 240
Important safety notes .................. 240
Stowage net ................................... 241
Summer opening
see Convenience opening feature
Summer tires ..................................... 281
Sun visor
Changing a bulb (mirror lamp) ....... 101
Overview ........................................ 241
Surround lighting (on-board com-
puter) ..................................................1 89
Switching air-recirculation mode
on/off ................................................. 118
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 172 Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs .............................1 05
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Tailgate
Changing bulbs (ambient lamp) ..... 101
Changing bulbs (signal and ambi-
ent light) ........................................ 102
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 79
Opening dimensions ......................3 13
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Technical data
Capacities ...................................... 306
Cargo tie-down points .................... 314
Guide rail ....................................... 315
Loading rails .................................. 315
Roof carrier .................................... 315
Tires/wheels ................................. 302
Trailer tow hitch ............................. 315
Vehicle data ................................... 313
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 185
Display message ............................ 221
Introduction ................................... 184
Number from the phone book ........ 185
Redialing ........................................ 185
Rejecting/ending a call ................. 185
Temperature
Coolant (display in the instrument
cluster) .......................................... 172
Coolant (display in the on-board
computer) ...................................... 175
Outsi de te
mperature ...................... 172
Index21

TIN (Tire Identification Number)
(definition) .....................................298
Tire bead (definition) ......................2 97
Tire pressure (definition) ................ 297
Tire pressures (recommended) ...... 296
Tire size designation, load-bearing
capacity, speed rating .................... 293
Tire tread ....................................... 280
Tire tread (definition) ..................... 297
Total load limit (definition) ............. 298
Traction (definition) ....................... 298
TWR (permissible trailer drawbar
noseweight) (definition) ................. 298
Uniform Tire Quality Grading
Standards (definition) .................... 296
Wear indicator (definition) ............. 298
Wheel and tire combination ........... 302
Wheel rim (definition) .................... 296
Wheel/tire combinations ...............3 02
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 278
Important safety notes .................. 276
Towing
If the vehicle is stuck ..................... 278
Installing/removing the towing
eye ................................................. 277
Towing a trailer
Active Parking Assist ..................... 156
Axle load, permissible .................... 316
Cleaning the trailer tow hitch ......... 269
Coupling up a trailer ......................1 67
Decoupling a trailer ....................... 168
Driving tips ....................................1 65
Notes on retrofitting ......................3 15
Power supply ................................. 170
Trailer loads ................................... 316
Towing away
Important safety guidelines ........... 276
With both axles on the ground ....... 278
With the rear axle raised ................ 277
Towing eye ......................................... 272
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 169 Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 211
Lights display messages (vehicle
without steering wheel buttons) .... 198
Trailer towing
Blind Spot Assist ............................ 150
ESP
®................................................ 67
PARKTRONIC ................................. 156
Permissible trailer loads and
drawbar noseweights ..................... 169
Transmission
see Automatic transmission
Transmission oil ........................ 310, 311
Transmission positions
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 130
Transport
Lashing straps ............................... 247
Loading guidelines ......................... 244
Stickers ......................................... 247
Vehicle ...........................................2 78
Transport by rail ................................ 139
Transportation
Rail ................................................ 139
Transportation aids
Load protection net ....................... 249
Transporting
Cargo compartment variations ...... 246
Load distribution ............................ 245
Securing a load .............................. 246
Trim pieces (cleaning instruc-
tions) .................................................. 270
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Resetting (vehicle with steering
wheel buttons) ............................... 181
Resetting (vehicle without steer-
ing wheel buttons) ......................... 174
Selecting the display units (vehi-
cle with steering wheel buttons) .... 188
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 177
Index23

Scope ............................................ 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Ventilation
see Climate control
VIN
Engine compartment ..................... 306
Type plate ...................................... 305
W
WarningStickers ...........................................2 9
Warning and indicator lamps
ABS ................................................ 224
Brakes ...........................................2 23
Check Engine ................................. 227
COLLISION PREVENTION ASSIST .. 229
Coolant .......................................... 227
Distance warning ........................... 229
Door ............................................... 231
ESP
®.............................................. 224
ESP®OFF ....................................... 226
Fuel tank ........................................ 227
General notes ................................ 221
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 136
PASSENGER AIR BAG OFF ...............4 6
Rear doo r...................................... .231
Reserve fuel ................................... 227
Restraint system ............................ 226
Seat belt ........................................ 222
Sliding door ................................... 231
Steering ......................................... 231
Tire pressure monitor .................... 230
Warranty .............................................. 27
Washer fluid
Adding ...........................................2 58
Capacities ...................................... 313
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205 Notes ............................................. 313
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 301
Wheels
Changing a wheel .......................... 298
Checking ........................................ 280
Cleaning ......................................... 268
Important safety notes .................. 279
Interchanging/changing ................ 298
Mounting a new wheel ................... 300
Mounting a whe el .......................... 299
R

emoving a wheel .......................... 300
Removing and mounting the spare wheel ............................................. 303
Snow chains .................................. 282
Storing ...........................................2 98
Tightening torque ........................... 301
Wheel/tire combinations ...............3 02
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Operation ......................................... 52
Windows
see Side windows
Windshield
Cleaning ......................................... 267
Defrosting ...................................... 117
Windshield washer fluid
Adding ...........................................2 58
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 190
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 177
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 109
Rear window wiper ........................ 106
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 141
Index25

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction