2018 MERCEDES-BENZ METRIS engine

ProblemPossible causes/consequences andMSolutions
The SmartKey is faulty.
XLock the vehicle with the mechanical key (Ypage 71).
XHave the SmartKey checked at a qualified specialist workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 264).
or
XJump-start the vehicle (Ypage 274).
or
XConsult a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central locking
buttons on the driver's door.
Central locking73
Opening and closing
Z

Problems with the sliding door
ProblemPossible causes/consequences andMSolutions
The electric sliding door
is locked in place.Unfavorable operating conditions, e.g. frost, ice or heavy soiling, may
obstruct the sliding door.
XPress and hold the sliding door button until the sliding door has
opened or closed.
The sliding door moves with increased force. Observe that, in such
circumstances, the obstacle detection is less sensitive. To stop the
movement, release the sliding door button.
XRemove the cause of the blockage at the earliest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 313).
Opening and closing
XTo open: press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required.
In an emergency, you can open the tailgate
using the release catch for service purposes.
XPry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver from the vehicle tool kit.
XInsert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
XSwing the tailgate upwards.
Tailgate79
Opening and closing
Z

Rear doors
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, par-
ticularly if the vehicle is moving, exhaust
fumes could enter the passenger compart-
ment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of
approx. 90° and, if necessary, 180° or 270°.
Always make sure that the open rear door is
correctly engaged in the detent.
Opening and closing from the outside
Opening the right-hand rear door
XPull handle :.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
Opening the left-hand rear door
XMake sure that the right-hand rear door is
open and engaged.
XPull release handle :in the direction of the
arrow.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
80Rear doors
Opening and closing

XTo open manually:press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the corresponding switch
beyond the point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for
about five minutes or until you open a front door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
Rto unlock the vehicle
Rto open the side windows
The convenience opening feature can only be
operated using the key. The key must be close to
the driver's door handle.
XConvenience opening: point the tip of the
key at the driver's door handle.
XPress and hold the %button until the side
windows are in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can close the
side windows at the same time.
The SmartKey must be close to the driver's door
handle.
Observe the notes on the automatic reversing
feature for the side windows (
Ypage 82).
XConvenience closing feature: point the tip
of the SmartKey at the driver's door handle.
XKeep the &button pressed until all side
windows are fully closed.
XMake sure that all side windows are closed.
XTo interrupt convenience closing feature:
release the &button.
Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the volt-
age supply.
XTurn the SmartKey to position 2in the ignition
lock.
XPull the two power window switches and hold
for approximately one second after closing
the side window.
XIf the side windows remain closed after the
button has been released, they have been
reset correctly. If this is not the case, repeat
the steps above for the open window.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
Side windows83
Opening and closing
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Seats85
Seats, steering wheel and mirrors
Z

There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Adjust the head restraint so that:
Rthe center of the head restraint supports the
back of the head at eye level and the head
restraint is engaged
Rwhen your head is relaxed the back of your
head rests as close as possible to the head
restraint
Adjusting the head restraints
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release button :and slide
head restraint down to the desired position.
XTo move the driver's or front-passenger
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
XTo move the driver's or front-passenger
head restraint back: press and hold down release knob
;and slide the head restraint
back to the desired position.
XLet go of release button ;.
XEnsure that the head restraint has engaged
properly.
The head restraints can be removed and instal-
led as follows:
XTo remove: pull the head restraint up to the
stop.
XPress release button :and pull out the head
restraint.
XTo insert: insert the head restraint so that the
rod with the detents is on the left when viewed in the direction of travel.
XPush the head restraint down until it engages.
Adjusting the head restraints electri-
cally
!Do not adjust the height of the electrically
adjustable head restraint by hand. You could
otherwise damage the head restraint’s mech- anism.
Control panel on the door trim
Seats91
Seats, steering wheel and mirrors
Z

Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pull lever;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
Mirrors93
Seats, steering wheel and mirrors
Z

For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Rear-view mirror
XAnti-glare mode:push anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting manually
XBefore starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically
XBefore pulling away, turn the key to position
1 or2 in the ignition lock.
XPress the Zbutton for the left exterior
mirror or the \button for the right exterior
mirror.
The indicator lamp for the button switches on
and the selected exterior mirror can be adjus-
ted. The indicator lamp goes out again after some
time.
XIf the indicator lamp for the Zor\
button lights up, press button 7up or
down, to the right or left.
Adjust the exterior mirrors in such a way that
you have a good overview of traffic condi-
tions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Disengaged exterior mirrors
If an exterior mirror has been pushed out of
position, proceed as follows:
XMove the exterior mirror into the correct posi-
tion manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual.
Exterior mirror heating
i
Vehicles without rear window defroster:
when the temperature is below 15 °C the
mirror heating switches on automatically
after engine start and remains on.
iVehicles with rear window defroster: at
temperatures below 15°C, the mirror heating
switches on automatically after engine start
for 10 min. In addition, mirror heating can be switched on together with the rear window
defroster.
XTo switch the mirror heating on manually:
turn the key to position 2in the ignition lock.
XPress the ¤button on the control panel.
If the indicator lamp in the ¤button lights
up, both the mirror heating and the rear win-
dow defroster are switched on.
The rear window defroster switches off auto-
matically after a few minutes.
Memory function
General notes
With the memory function, you can store up to
three different seat settings, e.g. for three dif-
94Memory function
Seats, steering wheel and mirrors