2018 MERCEDES-BENZ GLS SUV start stop button

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
Refueling155
Driving and parking
Z

Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith KEYLESS-GO:
Press the Start/Stop button (
Ypage 140)
The engine stops and all the indicator lamps in
the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to j
automatically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
XVehicles with a SmartKey: switch on the
ignition.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XAll vehicles: depress the brake pedal and
keep it depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
iThe engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
j.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
iThe electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
162Parking
Driving and parking

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the speed limiter or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
Driving tips167
Driving and parking
Z

Roffroad level 1 for driving on easily negotiableoff-road terrain
Roffroad level 2 for driving on normal off-road
terrain
Roffroad level 3 for freeing the vehicle in par-
ticularly rough terrain at low speeds only
The individual vehicle levels differ from the nor- mal level as follows:
R–0.6 in (–15 mm) in the Sportdrive program
R+/–0 in (+/–0 mm) in the Comfortdrive pro-
gram
R+ 1.2 in (+ 30 mm) in the Offroaddrive pro-
gram
R+ 2.4 in (+ 60 mm) in the Offroad Plusdrive
program
R+ 1.2 in (+ 30 mm) in offroad level 1
R+ 2.4 in (+ 60 mm) in offroad level 2
R+ 3.5 in (+ 90 mm) in offroad level 3
Setting the vehicle level
!Make sure that there is enough ground
clearance when the vehicle is being lowered.
It could otherwise hit the ground, damaging
the underbody.
Set the vehicle level using the selector wheel.
XStart the engine.
XPress selector wheel :.
Selector wheel :extends.
XTo raise the vehicle: turn selector wheel :
clockwise ;.
The vehicle is raised.
XTo lower the vehicle: turn selector wheel :
counter-clockwise ?.
The vehicle is lowered.
During the adjustment, the Lowering
orVehi‐cleRisingmessage appears in the multifunc-
tion display. If you press the
%ora button on the
multifunction steering wheel, the message will
disappear. Once normal level has been reached, all indicator lamps =go out.
The vehicle automatically selects normal level if
you:
Rdrive at speeds above 70 mph (112 km/h) or
Rdrive at speeds between 65 mph (105 km/h)
and 70 mph (112km/ h)for approximately
20 seconds
The vehicle is lowered to low level if you are
traveling at higher speeds.
Normal level
Setting the vehicle to normal level:
XStart the engine.
XPress selector wheel :.
Selector wheel :extends.
XTo lower the vehicle: turn selector wheel :
counter-clockwise ?.
The vehicle is lowered.
If one or more indicator lamps =are on:
XTurn selector wheel :counter-clockwise ?
until all indicator lamps =that are lit start to
flash.
The vehicle is lowered to normal level. As
soon as the next lowest level is reached, the
indicator lamp stops flashing and goes out.
Offroad levels
General notes
Only select an offroad level when this is appro-
priate for road conditions. Otherwise, fuel con-
sumption increases and handling may be affec-
ted.
Driving systems185
Driving and parking
Z

Vehicles with a trailer coupled:below a speed
of 19 mph (30 km/h), you can choose between
the normal and raised vehicle level.
Setting the raised vehicle level
XStart the engine.
If indicator lamp ;is not lit:
XPress button :.
Indicator lamp ;flashes while the vehicle is
being raised, and lights up continuously as
soon as the vehicle reaches the desired level.
All vehicles (except Mercedes-AMG vehi-
cles): the vehicle is raised by 2.4 in (60 mm)
compared to the normal level.
Mercedes-AMG vehicles: the vehicle is
raised by 2 in (50 mm) compared to the nor-
mal level.
The Vehicle Rising
message appears in the
multifunction display.
The message remains until the raised level is
reached.
If you press the %ora button on the
multifunction steering wheel, the message will
disappear.
The raised vehicle level setting is canceled in the
following cases:
RAll vehicles (except Mercedes-AMG vehi-
cles): you are driving faster than 37 mph
(60 km/h).
RMercedes-AMG vehicles: you are driving
faster than 43 mph (70 km/h).
RMercedes-AMG vehicles: You drive for
approximately 20 seconds between 40 mph
(64 km/h) and 43 mph (70 km/h).
RYou drive with a trailer at speeds greater than
19 mph (30 km/h).
The raised vehicle level remains saved when you
are not driving within these speed ranges.
Setting the normal vehicle level
!Make sure that there is enough ground
clearance when the vehicle is being lowered.
It could otherwise hit the ground, damaging
the underbody.
XStart the engine.
If indicator lamp ;is lit:
XPress button :.
Indicator lamp ;flashes while the vehicle is
being lowered, and goes out as soon as the
desired vehicle level is reached.
Vehicles with no trailer coupled: the vehi-
cle is adjusted to the height of the selected
drive program (
Ypage 147).
Vehicles with a trailer coupled: the ve
hicle
is adjusted to normal level regardless of the
drive program selected (
Ypage 147). The
vehicle remains at the normal level, even if the
drive program is changed.
During the adjustment, the Lowering
mes-
sage appears in the multifunction display.
If you press the %ora button on the
multifunction steering wheel, the message will
disappear.
AMG adaptive sport suspension sys-
tem
General notes
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection of Sport, Sport+ or
Comfort
The suspension setting can be adjusted using
button :in the center console or the DYNAMIC
SELECT controller (
Ypage 147).
Each time you start the engine with the Smart-
Key or the Start/Stop button, Comfort mode is
activated. For further information about starting
the engine, see (
Ypage 141).
Driving systems191
Driving and parking
Z

iNote that Parking Pilot PARKTRONIC cannot
measure the depth of parking spaces if they
are at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol ;as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. Park-
ing Pilot only displays parking spaces on the
front-passenger side as standard. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain activated until you confirm the
use of Parking Pilot by pressing the abutton
on the multifunction steering wheel. The system
automatically determines whether the parking
space is parallel or at right angles to the direc-
tion of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
GWARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
iIf Parking Assist PARKTRONIC detects
obstacles, Parking Pilot brakes automatically
whilst the vehicle is being parked. You are
responsible for braking in good time.
XStop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster.
XShift the transmission to position R.
The Start Parking Pilot? Yes: OK No:
% message appears in the multifunction
display.
XTo cancel the procedure: press the%
button on the multifunction steering wheel or
pull away.
or
XTo park using Parking Pilot: press thea
button on the multifunction steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XBack up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise, Parking Pilot is canceled immediately.
Parking Pilot brakes the vehicle to a standstill when the vehicle approaches the rear border
of the parking space.
Maneuvering may be required in tight parking spaces.
The Parking Pilot Active Select D
Observe Surroundingsmessage appears in
the multifunction display.
XShift the transmission to position Dwhile the
vehicle is stationary.
Parking Pilot immediately steers in the other
direction.
The Parking Pilot Active Accelerate
and Brake Observe Surroundingsmes-
sage appears in the multifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
XDrive forwards and be ready to brake at all
times.
Parking Pilot brakes the vehicle to a standstill.
The Parking Pilot Active Select R
Observe Surroundingsmessage appears in
the multifunction display.
As soon as the parking procedure is complete,
the Parking Pilot Finished
message
appears and a warning tone sounds. The vehicle
is now parked. The vehicle is kept stationary
without the driver having to depress the brake
Driving systems197
Driving and parking
Z

iSet the time using the multimedia system;
see the Digital Operator's Manual.
Possible displays in the multifunction dis-
play:
RZ Gearshift recommendation, when shifting
manually (Ypage 152)
Rj Parking Pilot (Ypage 195)
RCRUISECruise control (Ypage 174)
R_ Adaptive Highbeam Assist
(Ypage 118)
Rè ECO start/stop function (Ypage 144)
RëHOLD function (Ypage 187)
RaDistance Pilot DISTRONIC Steering Pilot
(Ypage 241)
RDSRDownhill Speed Regulation
(Ypage 218)
Menus and submenus
Menu overview
Press the =or; button on the steering
wheel to call up the menu bar and select a menu.
Operating the on-board computer (
Ypage 234).
Depending on the equipment installed in the
vehicle, you can call up the following menus:
RTripmenu (Ypage 236)
RNavimenu (navigation instructions)
(Ypage 237)
RAudiomenu (Ypage 239)
RTelmenu (telephone) (Ypage 240)
RDriveAssistmenu (assistance)
(Ypage 241)
RServ.menu (Ypage 242)
RSett.menu (settings) (Ypage 243)
RON&OFFROADmenu (Ypage 245)
RAMGmenu (Mercedes-AMG vehicles)
(Ypage 245)
Trip menu
Standard display
XPress and hold the %button on the steer-
ing wheel until the Tripmenu with trip odom-
eter :and odometer ;appears.
Trip computer "From Start" or "From
Reset"
:Distance
;Driving time
=Average speed
?Average fuel consumption
XPress the =or; button on the steering
wheel to select the Tripmenu.
XPress the9or: button to select
From startor From reset.
The values in the From
Startsubmenu are cal-
culated from the start of a journey, while the
values in the From Reset
submenu are calcu-
lated from the last time the submenu was reset
(
Ypage 237).
The From Start
trip computer is automatically
reset if:
Rthe ignition has been switched off for more
than four hours.
R999 hours have been exceeded.
R9,999 miles have been exceeded.
The From reset
trip computer is automatically
reset if the value exceeds 9,999 hours or
99,999 miles.
236Menus and submenus
On-board computer and displays

Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system (see the
Digital Operator's Manual)
XEstablish a Bluetooth®connection to the mul-
timedia system (see the Digital Operator's
Manual).
XPress the =or; button on the steering
wheel to select the Telmenu.
You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for
a network.
Accepts a call
If someone calls you when you are in the Telmenu, a display message appears in the multi-
function display.
You can accept a call at any time regardless of
the menu selected.
XPress the6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
You can end or reject a call even if you are not in
the Telmenu.
XPress the ~button on the steering wheel
to reject or end a call.
Selecting an entry from the phone book
XPress the =or; button on the steering
wheel to select the Telmenu.
XPress the9,:ora button to
switch to the phone book.
XAuthorize access to the phone book on the
phone.
XPress the 9or: button to select the
desired name.
or
XTo start rapid scrolling: press and hold the
9 or: button for longer than one sec-
ond.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 6ora button to
start dialing.
or
XIf there is more than one number for a
particular name: press the6ora
button to display the numbers.
XPress the 9or: button to select the
number you want to dial.
XPress the 6ora button to start dialing.
or
XTo exit the telephone book: press the~
or % button.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the =or; button on the steering
wheel to select the Telmenu.
XPress the6button to switch to the redial
memory.
XPress the 9or: button to select the
desired name or number.
240Menus and submenus
On-board computer and displays