2018 MERCEDES-BENZ GLC SUV fuel

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling155
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clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. otherwise electrostatic charge
could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 377).
Refueling
General information
Pay attention to the important safety notes
(Ypage 155).
All vehicles except PLUG-IN HYBRID vehi-
cles: if you unlock or lock the vehicle from the
outside, the fuel filler flap also unlocks or locks.
PLUG-IN HYBRID vehicles: the pressure in the
fuel tank must be released before refueling (see
Digital Operator's Manual).
The position of the 8fuel filler cap is dis-
played on the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in setting u.
This is the same as "SmartKey removed".
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
156Refueling
Driving and parking

XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops
filli ng for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap. Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 255).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank is faulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XRemove the SmartKey from the ignition lock.
or, inveh icleswit h KEYLESS-GO start-function or KEYLE SS‑GO
XOpen the driver's door.
The veh icleelectronics are now insetting u. This is the same as
"Sm artKey removed".
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 78).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 80).
The fuel filler flap isunlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Refueling157
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GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption.
Driving tips161
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:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus
fr.Startand
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
display message is
shown instead of range ?in the multifunction
display. The 8warning lamp in the instru-
ment cluster also lights up (
Ypage 274). The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration (evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction.
162Driving tips
Driving an d parking

RTake care when turning on an uphill or down-hill slope or when driving across a slope. The
vehicle could otherwise tip over.
RAlways keep the side windows and the pano-
rama roof with power tilt/sliding panel closed
during the journey.
RDo not deviate from marked routes.
Do not use the HOLD function when driving off-
road, on steep uphill or downhill gradients or on
slippery or loose surfaces. The HOLD function
cannot hold the vehicle on such surfaces.
Checklist before driving off-road
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
XDeactivate off-road program (Ypage 181).
XDeactivate DSR (Ypage 180).
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels/tires with a water jet and
remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
XCheck whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake hoses or the rubber bellows of the axle joints
and propeller shafts.
XAfter the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
XAfter driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned:
Rbrake discs
Rwheels
Rbrake pads
Raxle joints
XIf you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations.
Driving over poor road surfaces places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
Driving on sand
Observe the following rules when driving on
sand:
RSelect the off-road program (Ypage 181).
RAvoid high engine speeds.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain.
RDrive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
RDrive in the tracks of other vehicles if possi-
ble. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck.
Driving tips167
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XTheRACESTARTReleasebraketostartmessage appears on the multifunction dis-
play.
iIn this phase you can adjust RACE START
depending on the road conditions: you can
vary the engine speed by pulling on one of the
steering wheel paddle shifters. The segments
in the multifunction display flicker rapidly.
iIf you do not release the brake pedal within
a short time, RACE START will be canceled.
The RACE START Canceled
message
appears in the multifunction display.
XTake your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum acceler-
ation.
The RACE START Active
message appears
on the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 30 mph (Can-
ada: 50 km/h).
RACE START is deactivated immediately if you
release the accelerator pedal during RACE
START or if any of the activation conditions are
no longer fulfilled. The RACE START Canceled
message appears in the multifunction display.
iIf RACE START is used repeatedly within a
short period of time, it is only available again
after the vehicle has been driven a certain
distance.
AIR BODY CONTROL
General notes
AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com- fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level.
AIR BODY CONTROL consists of:
Rair suspension system with variable spring
rate
Rautomatic level control
Rspeed-dependent lowering to reduce fuel
consumption
Rmanual level control
RADS PLUS (Adaptive Damping System with
continuous damping adjustment)
RDYNAMIC SELECT switch (Ypage 144) and
level button (Ypage 185)
Available suspension settings
C (Comfort)Rthe suspension setting is
comfortable
Rthe vehicle is set to normal
level
RMercedes-AMG GLC 43
4MATIC: at speeds above
100 mph (160 km/h), the
vehicle level lowers
RMercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds above
112 mph (180 km/h) , the
vehicle level lowers
RAll other models: at speeds
above 86 mph, (138 km/h)
the vehicle level lowers
RMercedes-AMG GLC 43
4MATIC: at speeds less than
87 mph (140 km/h), the
vehicle is raised again
RMercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds less
than 75 mph (120 km/h),
the vehicle is raised again
RAll other models: at speeds
below 50 mph (80 km/h),
the vehicle is raised again
RMercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: the 4MATIC+ is
synchronised dynamically
E (Econ-
omy)Rthe suspension setting is
comfortable
Rthe vehicle is set to low level
Rat higher speeds, the vehicle level does not continue to
lower
184Driving systems
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For more information, please contact a qualified
specialist workshop.
Please observe the manufacturer's operating
instructions for the trailer coupling if a detach-
able trailer coupling is used.
Couple and uncouple the trailer carefully. If you
do not couple the trailer to the towing vehicle
correctly, the trailer could become detached.
Make sure that the following values are not
exceeded:
Rthe permissible trailer drawbar noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
The applicable permissible values, which must
not be exceeded, can be found:
Rin the vehicle documents
Ron the type plate for the trailer
Ron the vehicle identification plate
If the values differ, the lowest value applies.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris affected more by strong crosswinds
Rdemands more sensitive steering
Rhas a larger turning circle
This could impair the handling characteristics.
When towing a trailer, always adjust your speed
to the current road and wea
ther conditions. Do
not exceed the maximum permissible speed for
your vehicle/trailer combination.
Notes on towing a trailer
General notes
RDo not exceed the maximum permissible
speed for vehicle/trailer combinations in the
relevant country. This lowers the risk of an accident.
ROnly install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not install hired trailer couplings or other
detachable trailer couplings on the bumpers
of your vehicle.
RIf you no longer need the ball coupling,
remove it from the ball coupling recess. This
will reduce the risk of damage to the ball cou-
pling.
When towing a trailer, set the tire pressure on
the rear axle of the towing vehicle for a maxi-
mum load; see the tire pressure table in the fuel
filler flap (
Ypage 367).
Please note that when towing a trailer, the fol-
lowing driving systems have limited availability
or are not available at all:
RPARKTRONIC (Ypage 191)
RBlind Spot Assist (Ypage 205)
RActive Lane Keeping Assist (Ypage 212)
On vehicles without level control, the height of
the ball coupling will alter according to the load
placed on the vehicle. If necessary, use a trailer
with a height-adjustable drawbar.
You will find permissible trailer loads under
"Technical data" (
Ypage 384).
Driving tips
Observe the information on ESP®trailer stabili-
zation (Ypage 72) and on pulling away with a
trailer (Ypage 140).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check the
trailer's documents to see what the maximum
permitted speed is. Observe the maximum per-
missible speed in the relevant country.
For certain Mercedes-Benz vehicles, the maxi-
mum permissible rear axle load is increased
when towing a trailer. See the "Technical data"
section to find out whether this applies to your
vehicle (
Ypage 384). In the event of increased
rear axle load, the vehicle/trailer combination
may not exceed a maximum speed of 60 mph
(100 km/h) for reasons concerning the operat-
ing permit. This also applies in countries in
Towing a trailer215
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