2018 MERCEDES-BENZ GLC SUV COMAND Manual

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat einformation systems an dcom-
munication equipment integrated in th evehi-
cl e when driving, you may be distracted from
th etraffic situation .You could also los econ-
trol of th evehicle. There is aris kof an acci-
dent.
Only operat ethis equipment when th etraffic
situation permits. If you are no tsur ethat this
is possible, par kth evehicle payin gattention
to traffic condition san doperat eth eequip-
men twhen th evehicle is stationary.
You mus tobserv eth elegal requirements fo rth e
country in whic hyou are drivin gwhen operatin g
th esystem.
General notes
Connection difficulties whil eth evehi-
cle is in motion.
If an Internet connection has bee nestablished
via adata-enabled mobile phone ,th econnec -
tion may be los tin th efollowin gsituations:
Rth emobile phone networ kcoverage is insuf -
ficient.
Rth evehicle has moved into amobile phone
cell wit hno free channels.
Rth eSI M car dused is no tcompatible wit hth e
networ kavailable .
Function restrictions (Canada)
You will no tbe able to use th eMercedes-Ben z
Apps an dInternet connection ,or will no longer
be able to use them, or may hav eto wait befor e
usin gthem, in th efollowin gsituations:
Rif your mobile phone is switched of f
Rif your mobile phone has notbee nenable dfo r
Internet access
Rif th eBluetoot h®function is switched of fon
th emultimedia syste man dth edesire dphone
is suppose dto be connecte dvia Bluetoot h
®
Rif theBluetoot h®function is switched of fon
th emobile phone an dth ephone is suppose d
to be connecte dvia Bluetoot h
®
Rif themobile phone is no tconnecte dvia US B
an dth ephone is suppose dto be connecte d
via US B
Rif either th emobile phone networ kor th e
mobile phone doe sno tallo wsimultaneous
use of aphone an dan Internet connection
Rif th emobile phone has no tbee nenable dfo r
Internet access via Bluetoot h®and/or USB
The driver is no tpermitte dto cal lup websites
whil edrivin gan duse of th eMercedes-Ben z
Apps is restricted.
iIt is possible that you may no tbe able to
receiv ecalls when an In ternet connection is
active .Thi sdepends on th emobile phone an d
th emobile phone networ kused .
Conditions for access
USA: to use Mercedes-Ben zApps an dInternet
access ,mbrace mus tbe activated an dopera-
tional. Furthermore, mbrace mus tbe activated
fo rMercedes-Ben zApps an dInternet access .
Tak enote of th econnection priorities .An emer-
gency cal lhas th ehighes tpriority. Whe n aser-
vic ecall, e.g. abreakdown servic ecal lor th eMB
Info Call, is active ,an emergency cal lcan still be
initiated. Aservic ecall, on th eother hand, has
priorit yover acurren tInternet connection .
Therefore, you canno testablis han Internet con-
nection durin g aservic ecall.
Canada: amobile phone mus tbe connecte dvia
Bluetoot h
®(Ypage 91) or US B (Ypage 152)
wit hth emultimedia system. Furthermore, you
need avali dmobile servic econtrac twit h a data
Conditions for access119
Online and Internet functions
Z

option, which is used to calculate the associated
connection costs.
Conditions for a Bluetooth
®connection
RThe mobile phone supports at least one of the
Bluetooth®profiles DUN (Dial- UpNetwork-
ing) or PAN (Personal AreaNetwork).
The Bluetooth
®profiles DUN and PAN enable
the Internet connection of the mobile phone
to be made available to the system.
Conditions for a USB connection
RThe mobile phone supports at least one of the
USB classes:
-RNDIS (Remote Network DriverInterface
Specification)
-CDC/NCM (Network ControlModel)
-CDC/ECM (Ethernet ControlModel)
-CDC/ACM (Access ControlModel)
The USB classes enable the mobile phone
Internet connection to be made available to
the system.
The terms of use are shown when the system is
used for the first time and then once a year
thereafter. Only read and accept the terms of
use when the vehicle is stationary.
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
iThe availability of individual Mercedes-Benz
Apps may vary depending on the country.
Setting up an Internet connection
(Canada)
Procedure and general information
In order to set up a mobile phone for Internet
access, your mobile phone must be connected
to the multimedia system via Bluetooth
®
(Ypage 91) or USB (Ypage 141).
If you are using Internet access for the first time,
you must enable the connected mobile phone
for Internet access (
Ypage 120). If the con-
nected mobile phone supports the Bluetooth®
PAN profile or the USB classes RNDIS,
CDC/NCM or CDC/ECM, you do not need to
make additional settings. The Internet connec-
tion is established. If the connected mobile
phone does not support the named Bluetooth
®
profile or the named USB classes, predefined (
Ypage 120) or manual access data
(Ypage 121) must be set.
While initializing the mobile phone for the Inter-
net connection, access data which is already on
the mobile phone may be overwritten. You
should therefore check the settings on the
mobile phone (see the manufacturer's operating
instructions).
Enabling the mobile phone for Inter-
net access
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
If a mobile phone has already been enabled,
the device list is displayed.
XTo select Start Search: turn and press the
controller.
Mobile phones are displayed that:
Rare connected to the multimedia system
Rfulfill the conditions for the Internet func-
tions
Rhave not yet been set up for the Internet
function
XTo select a mobile phone from the device list: turn the controller and press to confirm.
If the mobile phone supports the Bluetooth
®
PAN profile or the USB classes RNDIS, CDC/
NCM or CDC/ECM, Internet access is set up.
You can use the Internet functions.
If the connected mobile phone does not sup-
port the named Bluetooth
®profile or the
named USB classes, predefined (Ypage 120)
or manual access data (Ypage 121) must be
set.
Setting access data of the mobile
phone network provider
Selecting the predefined access data of
the mobile phone network provider
XTo select Predefined Settings: turn and
press the controller.
A list of countries appears.
120Setting up an Internet connection (Canada)
Online and Internet functions

If the mobile phone network provider provides
multiple access data options, the relevant
access data still has to be selected. This
depends on the data package used, for example.
To check whether the predetermined dial-in
data corresponds with the dial-in data providedby your mobile phone network provider, pro-
ceed as follows (
Ypage 122) and select Man‐ual Settings. The access data is displayed.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Manually setting the access data of the
mobile phone network provider
XTo select Manual Settings: turn and press
the controller.
An overview of the provider settings appears.
XSet access data (Ypage 121).
XTo select ConfirmSettings: turn and press
the controller.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Setting access data
Set the access data in accordance with your
data package. You can contact your mobile
phone network provider to obtain the precise
access data. Explanation of the access data
Input fieldMeaning
Phone Num‐ber:Access number for estab-
lishing the connection
The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1#
is used as a
standard.
AccessPoint:APN network access point
(A ccess PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers and mobile
phones.
PDP Type:Internet protocol used.
You can obtain this infor-
mation from your mobile
phone network provider.
User ID:The user identification can
be obtained from your
mobile phone network pro-
vider.
Entry is not necessary for
all mobile phone network
providers.
Password:The password can be
obtained from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers.
Auto DNS:Automatic allocation of
DNS servers is activated. If
the function is deactivated,
the DNS server addresses
must be entered manually.
DNS ( Domain Name
Service).
DNS1:
DNS2:
Fields for entering the DNS
server addresses manually. The address can be
obtained from your mobile
phone network provider.
Setting up an Internet connection (Canada)121
Online and Internet functions
Z

Managing existing access data
Calling up the device list
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
The device list is displayed.
Editing the access data
The mobile phone must be connected with the
system for the access data to be changed.
When the Internet connection is active, you can-
not edit or delete the access data of the cur-
rently set mobile phone network provider.
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Change Configuration: turn and
press the controller.
XSelect Predefined SettingsorManualSettings.
The provider settings are displayed.
In order to edit the access data of the mobile
phone network provider you have two options:
ROption 1: select the predefined access data of
the mobile phone network provider
(
Ypage 120).
ROption 2: manually set the access data of the
mobile phone network provider (Ypage 121).
Canceling Internet access permission
for a mobile phone
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Delete Configuration: turn and
press the controller.
A prompt appears asking whether you wish to
delete the Internet configuration.
XTo select Yes: turn and press the controller.
The Internet access permission for the mobile
phone is now canceled. The mobile phone can now no longer be used by the system for
Internet functions.
Setting automatic disconnection of
the Internet connection
If a preset time has elapsed during which the
Internet functions have not been used, the Inter-
net automatically disconnects.
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select
G: slide 9the controller.
XTo select Disconnect AutomaticallyWhen Inactive: turn and press the control-
ler.
XTo select 5 Minutes,10 Minutesor 20Minutes: turn and press the controller.
Managing all Internet devices
If multiple mobile phones have been enabled for
Internet usage, these can be given priorities.
The system then selects the mobile phone with
the highest priority to establish an Internet con-
nection.
XCall up the device list (Ypage 122).
XTo highlight the mobile phone: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Manage All Internet Devices:
turn and press the controller.
A menu appears.
XTo highlight a mobile telephone: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Change Device Priority: turn
and press the controller.
XTo move the desired mobile phone up or
down: turn and press the controller.
The mobile phone's priority is changed.
The priority of the mobile phones is deter-
mined by the hierarchy. The mobile phone at
the top of the list has the highest priority.
122Setting up an Internet connection (Canada)
Online and Internet functions

Establishing/ending the connection
Establishing a connection
Read the conditions for establishing a connec-
tion (Ypage 119).
A connection can be established, for example
by:
Rentering a web address (Ypage 124)
Rcalling up a Mercedes-Benz App
(Ypage 123)
Rcalling up a favorite
Ending the connection
XPress Cancelin the connections window.
Calling up Internet functions
XTo display the main function bar: slide 5the
controller.
XTo select ®: turn and press the controller.
The menu with the Internet functions is dis-
played.
Connection status
:Display of existing connection and signal
strength of the mobile phone network
In most cases, the current connection status is
then shown in the status bar when you switch to
another main function.
Detailed connection status
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Connection Status: turn and
press the controller.
The following information is displayed:
Rthe volume of transferred data
Rconnection status
Rthe device name of the mobile phone
Ending the connection
USA: you cannot cancel the connection your-
self. The Internet connection is automatically
terminated if the system does not recognize any
user input within a five-minute time period.
Canada:
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select ©: turn and press the controller.
If the mobile phone Internet connection is can-
celed, the multimedia system tries to reconnect.
You should therefore always end the connection
in the multimedia system.
Mercedes-Benz Apps
General notes
To be able to use Mercedes-Benz Apps, you have
to register and confirm the terms and condi-
tions.
Calling up Mercedes-Benz Apps
XCall up Internet functions (Ypage 123).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo call up the app: turn and press the con-
troller.
You can find further Mercedes-Benz Apps and
information under:
http://apps.mercedes-benz.com/apps/
iThe available features are country-depend-
ent.
License fees may be applicable.
Mercedes-Benz Apps123
Online and Internet functions
Z

Door-to-door navigation
Mercedes-Benz Companion
The Mercedes-BenzCompanion app is available
in th eUSA.
Mercedes-Ben zCompanion enable sdoor-to -
doo rnavigation .
Door-to-doo rnavigation means :
RThe currentdestination is transferred from
th evehicle' smultimedia syste mto an exter-
nal devic e(mobile phone or smartwatch).
Thi senable syou to continue navigatin gto a
destination whic his in apedestrian zone ,fo r
example.
RConversely, adestination can be selecte don
th eexternal devic eand transferred to th e
vehicle' smultimedia system.
Other functions:
RNavigatin gto th evehicle' slocation
RDisplayin gvarious information about th evehi-
cl e
Mor einformation on suitable mobile phones:
http://www.mercedes-benz.com/connec t
Further information on Mercedes-Ben zCom -
panion (se eAp pStor edescription).
Web browser
Calling up awebsite
Function restrictions
Internet page scanno tbe shown whil eth evehi-
cl e is in motion .
Enteringaweb address
XCall up Internet function s (Ypage 123).
XTo selectwww:turn and press th econtroller .
An input men ufo rth eweb address is dis -
played.
XEnte rcharacters usin gth econtroller or th e
number keypad.
XTo finish entr yand cal lup awebsite: selec t
¬.
Selecting aweb address from th elist
XWhe nth echaracte rbar is displayed, slid e
5 thecontroller .
XTo selectth edesire dweb address :turn and
press th econtroller .
The web address can still be changed as
desired.
XTo cal lup awebsite: selec t¬.
The websit eis called up.
Navigating th ewebsite
StepResult
XTur nth econtroller .Navigates from on e
selectable item (e.g.
link, text field or
menu) to th enext and
highlight sth erespec -
tive elemen ton th e
website.
Slidin gth econtroller :
XLeftor right 1
XUp or down 4
XDiagonally2
Moves thepointe ron
th epage .
XPress th econtrol-
ler .Opens th eselecte d
item.
XPress %.Calls up th emenu.
124Web browser
Online and Internet functions

Menu functions
:Closes the browser
;Goes back/forward
=Updates/cancels
?URL entry
AFavorites
BCloses the window
COptions
XTo show the menu:press the%button.
XTo call up the Options menu: select3by
turning and pressing the controller.
XTo close the website: select&.
XTo call up the previous website: select
t.
XTo call up the next website: selectu.
XTo refresh the website: selectÎ.
The website is refreshed. This procedure may
take some time.
iWhile the website is loading, a cross
appears in the menu. This can be used to can-
cel the loading procedure.
XTo enter a URL: selectg.
XEnter a web address (URL) (Ypage 124).
XFavorites: selectf.
XTo close the active window: selecth.
Options menu
Opening in a new window
In order to be able to use this function, the cur-
sor must be on a link.
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
XSelectOpen In A New Window.
The website is opened in a new window.
Adding to bookmarks
Adds the current website to the favorites. The
website can then be called up using the menu.
You can store up to 20 favorites in the menu.
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
XSelectAdd to Bookmarks.
The website is added to the bookmarks.
Current URL
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
XSelectCurrent URL.
The URL appears.
Zoom
You can use this function to enlarge web pages.
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
A menu appears. The #dot indicates the cur-
rent setting.
XSelect Zoom.
Web browser125
Online and Internet functions
Z

XTo navigate on the web page: slide1,
4 or2 the controller.
XTo zoom in on the web page: turn the control-
ler.
Jumping from link to link
You can use this function to skip from one link to
the next on a website.
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
A menu appears. The #dot indicates the cur-
rent setting.
XSelect Jump From Link To Link.
If a website has been called up and the con-
troller is turned, the cursor jumps from link to
link.
Directional scrolling
You can use this function to scroll up and down
on the web page.
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
A menu appears. The #dot indicates the cur-
rent setting.
XSelect Directional Scrolling.
If a website has been called up and the con-
troller is turned, the cursor moves up or down
depending on the direction of the turn.
Settings
Overview
XTo show the menu: press the%button.
XTo select 3: turn and press the controller.
A menu appears.
XSelect Settings. You can activate or deactivate the following set-
tings:
RDownload Images Automatically
It may take some time to download the con-
tents of websites that contain a large amount
of images. Therefore, it may be useful to deac-
tivate this option.
RBlock Pop-Ups
Popups are windows (usually with advertise-
ments) which are displayed automatically
when you call up a website. You can block
these displays.
RActivate Javascript
Javascript makes it possible to display and
interact with dynamic content on the website.
RAllow Cookies
Some websites save information in small text
files (cookies) on your system. You can deter-
mine whether cookies may be stored.
REnable Internet Audio
You can switch the browser's audio playback
on or off here.
RHide Scroll Bars
You can show or hide the scroll bar here.
RShow Link Target
You can display the link's URL here.
RCharacter Size
You can select the font size which is used
when displaying the website.
RCharacter Code
You can select a different character set here,
e.g. if the characters of a website appear dis-
torted.
Changing settings
XTo select the desired setting: turn and press
the controller.
Switch the setting on
Oor off ª.
Changing the character size or character
code
XSelect CharacterSizeorCharacterCode.
XTo select the setting you require: turn and
press the controller.
iIf you change the settings, the websites may
not be displayed correctly.
126Web browser
Online and Internet functions