Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 ); go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR code for rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
the vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example: R
operating conditions of system components.
For example, fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperatureData stored in the vehicle 33
Introduction Z
This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include: R
accident reports R
damage to the vehicle R
witness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information, please refer to the
COMAND User Manual or Digital Operator's Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as: R
How various systems in your vehicle were
operating R
Whether or not the driver and passenger
safety belts were buckled/fastened R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal and R
How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorded. However, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.34
Data stored in the vehicle
Introduction
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 48).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:R
if the vehicle is backing up R
when the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are switched on R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
callOccupant safety 59
Safety Z
Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e followin g drivin g safet y systems :R
AB S ( A n ti-loc k B rakin g S ystem)
( Y
page 66)R
BA S ( B rak e A ssist S ystem) ( Y
page 67)R
Active Brak e Assis t ( Y
page 67 )R
ES P ®
( E lectronic S t ability P r ogram)
( Y
page 69)R
EB D ( E lectroni c B rak e forc e D istribution )
( Y
page 73 )R
ADAPTIV E BRAKE ( Y
page 73 )R
Active Brak e Assis t wit h cross-traffic function
( Y
page 73)R
STEE R CONTROL ( Y
page 76 )
Important safet y notesIf you fail to adapt your drivin g style or if you are
inattentive , th e drivin g safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics. Driving safet y systems are
merely aids designed to assist driving. You are
responsible fo r maintainin g th e distanc e to th e
vehicle in front, fo r vehicle speed, fo r braking in
goo d time, and fo r stayin g in lane. Always adapt
your drivin g style to suit th e prevailin g road and
weather condition s and maintain a saf e distanc e
from th e vehicle in front. Drive carefully.
The drivin g safet y systems described only wor k
as effectively as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regardin g tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 349).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 271) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 240).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.66
Driving safety systems
Safety
BAS (Brake Assist System)
General information BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
Active Brake Assist
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
Active Brake Assist consists of a distance warn-
ing function with an autonomous braking func-
tion and Adaptive Brake Assist.
Active Brake Assist can help you to minimize the
risk of a collision with the vehicle traveling in
front or reduce the effects of such a collision.
If Active Brake Assist detects that there is a risk
of collision, you will be warned visually and
acoustically. If you do not react to the visual and
audible collision warning, autonomous braking
can be initiated in critical situations. If you apply
the brake yourself in a critical situation, Adap-
tive Brake Assist of the Active Brake Assist sys-
tem supports you. Important safety notes In particular, the detection of obstacles can be
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike R
a vehicle is traveling in front on a different line R
you are driving a new vehicle or servicing on
the Active Brake Assist system has just been
carried out
Observe the important safety notes in the
"Breaking-in notes" section ( Y
page 135).
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Activating/deactivating Active Brake Assist is automatically active after
switching on the ignition.
You can activate or deactivate Active Brake
Assist ( Y
page 232) in the on-board computer.
When deactivated, the distance warning func-
tion and the autonomous braking function are
also deactivated.
If Active Brake Assist is deactivated, the
reacting to moving objects that have already
been detected as such at least once over the
period of observation.
Up to a speed of approximately 44 mph
(70 km/h), Adaptive Brake Assist reacts to sta-
tionary obstacles.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
) are activated
simultaneously ( Y
page 58).X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if: R
you release the brake pedal. R
there is no longer any danger of a collision. R
no obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems ( Y
page 66).
G WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
Adaptive Brake Assist does not react: R
to people or animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident. Always pay careful attention to the traffic sit-
uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
ESP ®
monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System)
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
ETS traction control is part of ESP ®
. On vehicles
with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.Driving safety systems 69
Safety Z
function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with: R
stationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles R
stationary pedestrians in the path of the vehi-
cle R
obstacles crossing your path that move in the
detection range of the sensors and are detec-
ted X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by: R
depressing the accelerator pedal further. R
activating kickdown. R
releasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if: R
you maneuver to avoid the obstacle. R
there is no longer a risk of collision. R
an obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake R
the vehicle begins to skid Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivated R
ESP ®
is malfunctioning R
the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).76
Protection against theft
Safety