2018 MERCEDES-BENZ GLC tow

The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded
Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an Info call and
notify the customer service representative that
you wish to activate geo-fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that: R
have safety stop and reverse features and R
meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services: R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes R
Canada: Customer Service at
1-800-387-0100 R
HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
( Y
page 290).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
G WARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.314
Features
Stowage and features

Care
General notes
! When cleaning your car, do not use: R
dry, coarse or hard cloths R
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise,
you may scratch or damage the surfaces and
films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the side windows and sliding sunroof are
closed completely R
the blower is switched off R
the windshield wiper switch is in position

Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position [ or ^ , the automatic transmis-
sion will automatically switch to park posi-
tion ] and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral \\ :
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position ] .X
Release the brake pedal. X
Remove the Start/Stop button from ignition
lock ( Y
page 137).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral \\ .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an auto matic car wash, wipe off wax
from
the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
plug-type couplings R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) Care 325
Maintenance and care Z

available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
H Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes
dirty or corroded. X
Remove rust on the ball, e.g. with a wire
brush. X
Remove dirt with a clean, lint-free cloth or a
brush. X
After cleaning, lightly oil or grease the ball
coupling. X
Check that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the
ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
! For cleaning, do not use any of the following: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display. X
Before cleaning the display, make sure that it
is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner. X
Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces: R
stickers R
films R
perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. Care 329
Maintenance and care Z

Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also
safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed. X
To remove: pull out safety jacket bag C with
the reflective safety jacket by loop D .X
Open safety jacket bag C and pull out the
reflective safety jacket. X
To stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag C .X
Slide safety jacket bag C along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop D hangs out well within reach.X
Observe the legal requirements in each indi-
vidual country for the use of safety jackets.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult. Information on reflective safety jackets
C
Maximum number of washes D
Maximum wash temperature

Towing eye
Towing eye C is located in the left-hand stow-
age well under the cargo compartment floor. X
To remove: open the tailgate.X
Open the cargo compartment floor
( Y
page 300). X
Remove towing eye C .
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit is located in the left-hand stow-
age compartment. X
To remove: open the tailgate.X
Open the cargo compartment floor
( Y
page 300). X
Push retaining clamps C on the cover down
so as to release them. X
Fold up cover in the direction of arrow D .X
Remove tire inflation compressor

Therefore, place the tire sealant bottle with
filler hose in the plastic bag which is con-
tained in the TIREFIT kit.
H Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
! Do not operate the tire inflation compressor
for longer than ten minutes at a time without
a break. It may otherwise overheat.
The tire inflation compressor can be operated
again once it has cooled down.
Comply with the manufacturer’s safety instruc-
tions on the sticker on the tire inflation com-
pressor.
Using the TIREFIT kit X
Do not remove any foreign objects which have
penetrated the tire, e.g. screws or nails. X
Remove the tire sealant bottle, the accompa-
nying TIREFIT sticker and the tire inflation
compressor from the stowage well under-
neath the cargo compartment floor
( Y
page 333).
X
Affix part C of the TIREFIT sticker to the
instrument cluster within the driver's field of
vision. X
Affix part D of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull connector

have attained a pressure of at least 200 kPa
(2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has
been attained after five minutes, see "Tire pres-
sure reached" ( Y
page 337).
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after five minutes, see "Tire
pressure not reached" ( Y
page 337).
If tire sealant has escaped, clean it off affected
areas as quickly as possible. Use plain water if
possible.
If your clothes are soiled with tire sealant, have
them cleaned with perchloroethylene at a dry
cleaner as soon as possible.
Tire pressure not reached If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed. X
Very slowly drive forwards or reverse approx-
imately 30 ft (10 m). X
Pump up the tire again.
After a maximum of ten minutes, the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
G WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
G WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident. You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driver's
field of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed. X
Stow the tire sealant bottle and the tire infla-
tion compressor. X
Pull away immediately .X
Stop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
G WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con-
tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the B-pillar on
the driver's side or the tire pressure table in
the fuel filler flap for values. X
To increase the tire pressure: switch on the
tire inflation compressor. Flat tire 337
Breakdown assistance Z