2018 MERCEDES-BENZ GLC suspension

Air suspension
see AIR BODY CONTROL
Air vents
Im portant safety notes .................. 133
Rear .............................................. .1 34
Setting .......................................... .1 33
Setting the center air vents ........... 134
Setting the side air vents .............. .1 34
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 274
Alarm
ATA (Anti-Theft Alarm system) ......... 77
Switching off (ATA) .......................... 77
Switching the function on/off
(ATA) ................................................ 77
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system .......................................... .1 42
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Approach/departure angle .............. 168
Armrest
Stowage compartment .................. 291
Ashtray ............................................... 304
Assistance display (on-board com-
puter) ................................................. .2 31
Assistance menu (on-board com-
puter) ................................................. .2 32
ASSYST PLUS
Displaying a service message ....... .3 23
Driving abroad ............................... 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 322 Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 77
Function .......................................... .7 7
Switching off the alarm .................... 77
ATTENTION ASSIST
Activating/deactiva ting ................. 233
Disp lay message ............................ 256
Displaying level .............................. 204
Function/notes ............................. 203
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 251
see Lights
Automatic car wash (care) ............... 324
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 264
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 146
Permanent setting ......................... 152 Index 5

Driving downhil l ................................ 16 8
Driving in mountainous terrain
Approach/departur e angle ............ 16 8
Driving off-road
Drivin g downhill ............................ .1 68
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist ............................ .7 3
Driving safet y systems
AB S (Anti-loc k Braking System) ...... .6 6
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP ®
(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke eping Assist ...................... 207 Lane
Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY feature
Function/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 10610
Index

Switching on/off ........................... 113
Start button
Display message ............................ 268
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
STEER CONTROL .................................. 76
Steering
Display message ............................ 267
Warning lamps ............................... 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 261
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 105
Button overview ............................... 38
Buttons (on-board computer) ......... 221
Cleaning ......................................... 329
EASY ENTRY/EXIT feature ............. 106
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 110
Steering wheel heating
Problem (malfunction) ................... 106
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 237
Stowage areas ................................... 290
Stowage compartments
Armrest (under) ............................. 291
Center console .............................. 291
Cup holders ................................... 302
Door ............................................... 292
Eyeglasses compartment ............... 291
Glove box ....................................... 291
Important safety information ......... 290
Map pockets .................................. 292
Rear ............................................... 292
Stowage net ................................... 292
see Stowage areas Stowage net ....................................... 292
Summer tires
In winter ........................................ 351
Sun visor ............................................ 303
Suspension settings
AIR BODY CONTROL ...................... 184
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
SUV
(Sport Utility Vehicle) ....................... 31
Switc hing ai r-recirculation mode
o
n/off ................................................. 131
Switching on media mode
Via the device list .......................... 288
T Tachometer ........................................ 221
Tail lamps
Display message ............................ 251
Tailgate
Display message ............................ 266
Emergency unlocking ....................... 90
HANDS-FREE ACCESS ..................... 88
Important safety notes .................... 85
Limiting the opening angle ............... 90
object detection ............................... 86
Opening dimensions ...................... 382
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (manually from
outside) ............................................ 86
Reversing feature ............................. 86
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 377
Drawbar load (maximum) ............... 384
Information .................................... 375
Trailer loads ................................... 384
Vehicle data ................................... 382 Index 21

Problem
Possible causes/consequences and P Solutions
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display indicates a value
within the red band. The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 322). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG GLC 43 4MATIC:
S+ Sport Plus Particularly sporty driving
characteristics
S Sport Sporty driving characteris-
tics
C Comfort Comfortable and economi-
cal driving characteristics
E Economy Particularly economical
driving characteristics
I Individual Individual settings
Available drive programs for Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE
(S ‑ MODEL) Driving characteristics suit-
able for a race circuit
S+ Sport Plus Particularly sporty driving
characteristics
S Sport Sporty driving characteris-
tics C Comfort Comfortable and economi-
cal driving characteristics
I Individual Individual settings
Depending on the drive program selected the
following vehicle characteristics will change: R
the drive (engine and transmission manage-
ment) R
the suspension R
the steering R
the driver assistance systems R
ESP ®
(Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+) R
the position of the exhaust flap (Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+) R
the setting of the ECO start/stop function R
the availability of gliding mode R
the climate control
Further information for automatic drive program
characteristics ( Y
page 150).
Additionally, in drive program I you can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program C is
activated. Further information about starting
the engine ( Y
page 138).144
DYNAMIC SELECT switch
Driving and parking

Gliding mode is deactivated under the following
conditions: R
You depress the accelerator pedal. R
You depress the brake pedal. R
You change the transmission position
( Y
page 146).R
You switch to drive program RACE
(Mercedes-AMG GLC 63 S 4MATIC), S+ or S
( Y
page 144).R
You activate manual gearshifting
( Y
page 152).R
You leave the suitable speed range.
i If you have selected the "Eco" or "Comfort"
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC setting for the drive (engine
and transmission management) in drive pro-
gram I , you can also activate gliding mode.
Information on DYNAMIC SELECT and on con-
figuring drive program I with the multimedia
system (see the Digital Operator's Manual).
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients. X
Manual shifting: depending on the uphill or
downhill gradient, shift into a gear
( Y
page 152), in which the engine will run the
middle of the engine speed range.
This also applies when cruise control or Dis-
tance Pilot DISTRONIC are activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive program I the following properties of the
drive program can be selected: R
the drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid-
ing mode and the properties of the driver
assistance systems R
the suspension R
the steering R
the availability of the ECO start/stop function R
the climate control Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus) Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points. R
the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL). R
gliding mode is not available. R
the ECO start/stop function is deactivated
( Y
page 141).
Drive program S (Sport) Drive program S is characterized by the follow-
ing: R
the vehicle exhibits sporty driving character-
istics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points. R
the suspension exhibits stiff springing and
damping settings (vehicles with
AIR BODY CONTROL). R
gliding mode is not available. R
the ECO start/stop function is activated
( Y
page 141).
Drive program C (Comfort)
Drive program C is characterized by the follow-
ing: R
the vehicle delivers comfortable, economical
handling characteristics. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.150
Automatic transmission
Driving and parking

The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
gliding mode is not available. R
the ECO start/stop function is activated
( Y
page 141).
Drive program E (Economy) Drive program E is characterized by the follow-
ing: R
the vehicle exhibits particularly economical
handling characteristics. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
during deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel. R
the cooling and heating output of the climate
control system has been reduced. R
gliding mode is available. R
the ECO start/stop function is activated
( Y
page 141).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S ‑ MODEL)The RACE drive program is characterized by the
following: R
the vehicle exhibits driving characteristics
suitable for the racetrack. R
all vehicle systems are set for maximum
sportiness. R
the gearshift recommendation gives you
information for slowly warming up the drive
assemblies and for adopting a fuel-efficient
driving style ( Y
page 152). You can follow the
gearshift recommendations at all times and
shift gear accordingly using the steering
wheel paddle shifters. On the basis of the
gearshift recommendation, using the steering
wheel paddle shifters, you can optimize the
drive train and engine operating mode at any
time. R
if you have selected a gear manually, this will
be maintained until the vehicle speed increa-
ses or decreases dramatically. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly hard
springing and damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).
Drive program S+ (Sport Plus) Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly hard
springing and damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).
Drive program S (Sport) Drive program S is characterized by the follow-
ing: R
the vehicle exhibits sporty driving character-
istics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits stiff springing and
damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).Automatic transmission 151
Driving and parking Z

Off-road program Slippery off-road program You can select the Slippery off-road program
for snow or rain.
The Slippery off-road program has the following
characteristics: R
The steering, drive, transmission and suspen-
sion are adapted for comfort. R
Vehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level. R
The ECO start/stop function is available
( Y
page 140).
ESP ®
and 4ETS programs especially adapted to
slippery surfaces are also activated for maxi-
mum stability.
For more information on driving with snow
chains, see ( Y
page 351).
Off-road off-road program You can select the Off-road off-road program
for driving on easily negotiable terrain, e.g. dirt
roads, gravel and sand.
The Off-road program has the following char-
acteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
Vehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (1 5 mm) compared
with the normal level
The Off-road program assists you when driving
in easily negotiable off-road terrain. The
engine’s performance characteristics and the
gearshifting characteristics of the automatic
transmission are adapted for this purpose. ABS,
ESP ®
and 4ETS programs especially adapted to
off-road driving are also activated.
Rocking free off-road program
The Rocking free off-road program is available
only in vehicles with AIR BODY CONTROL.
You can select the Rocking free off-road pro-
gram to free the vehicle from especially difficult
off-road terrain at low speeds. The Rocking free off-road program has the fol-
lowing characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
The vehicle is raised by 2.0 in (50 mm) com-
pared with the normal level
ABS, ESP ®
and 4ETS programs especially adap-
ted to off-road driving are also activated.
The Ro cking free off-roa
d program can be
selected up to a speed of 12 mph (20 km/h).
If you are driving in the Rocking free off-road
program at speeds above 12 mph (20 km/h): R
the vehicle switches to the off-road program
Off-road R
the vehicle is lowered by 1.4 in (35 mm)
Notes on driving off-road ( Y
page 165).
Gradient off-road program You can use the Gradient off-road program to
overcome steep terrain.
The Gradient off-road program has the follow-
ing characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
Manual gearshifting is activated
( Y
page 152) R
Vehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (1 5 mm) compared
with the normal level R
DSR is activated ( Y
page 180)
ABS, ESP ®
and 4ETS programs especially adap-
ted to gradients are also activated.
Trailer off-road program
Select the Trailer off-road program when tow-
ing a trailer.
The Trailer off-road program has the following
characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing182
Driving systems
Driving and parking

X
The RACE START Release brake to start
message appears on the multifunction dis-
play.
i In this phase you can adjust RACE START
depending on the road conditions: you can
vary the engine speed by pulling on one of the
steering wheel paddle shifters. The segments
in the multifunction display flicker rapidly.
i If you do not release the brake pedal within
a short time, RACE START will be canceled.
The RACE START Canceled message
appears in the multifunction display. X
Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum acceler-
ation.
The RACE START Active message appears
on the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 30 mph (Can-
ada: 50 km/h).
RACE START is deactivated immediately if you
release the accelerator pedal during RACE
START or if any of the activation conditions are
no longer fulfilled. The RACE START Canceled
message appears in the multifunction display.
i If RACE START is used repeatedly within a
short period of time, it is only available again
after the vehicle has been driven a certain
distance.
AIR BODY CONTROL
General notes AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com-
fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level.
AIR BODY CONTROL consists of: R
air suspension system with variable spring
rate R
automatic level control R
speed-dependent lowering to reduce fuel
consumption R
manual level control R
ADS PLUS (Adaptive Damping System with
continuous damping adjustment) R
DYNAMIC SELECT switch ( Y
page 144) and
level button ( Y
page 185)
Available suspension settings C (Comfort) R
the suspension setting is
comfortable R
the vehicle is set to normal
level R
Mercedes-AMG GLC 43
4MATIC: at speeds above
100 mph (160 km/h), the
vehicle level lowers R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds above
112 mph (180 km/ h) , the
vehicle level lowers R
All other models: at speeds
above 86 mph, (138 km/h)
the vehicle level lowers R
Mercedes-AMG GLC 43
4MATIC: at speeds less than
87 mph (140 km/h), the
vehicle is raised again R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds less
than 75 mph (120 km/h),
the vehicle is raised again R
All other models: at speeds
below 50 mph (80 km/h),
the vehicle is raised again R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: the 4MATIC+ is
synchronised dynamically
E (Econ-
omy) R
the suspension setting is
comfortable R
the vehicle is set to low level R
at higher speeds, the vehicle
level does not continue to
lower184
Driving systems
Driving and parking