2018 MERCEDES-BENZ GLC ESP

For more information, please contact a qualified
specialist workshop.
Please observe the manufacturer's operating
instructions for the trailer coupling if a detach-
able trailer coupling is used.
Couple and uncouple the trailer carefully. If you
do not couple the trailer to the towing vehicle
correctly, the trailer could become detached.
Make sure that the following values are not
exceeded: R
the permissible trailer drawbar noseweight R
the permissible trailer load R
the permissible rear axle load of the towing
vehicle R
the maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
The applicable permissible values, which must
not be exceeded, can be found: R
in the vehicle documents R
on the type plate for the trailer R
on the vehicle identification plate
If the values differ, the lowest value applies.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
This could impair the handling characteristics.
When towing a trailer, always adjust your speed
to the current road and wea ther conditions. Do
not
exceed the maximum permissible speed for
your vehicle/trailer combination.
Notes on towing a trailer
General notes R
Do not exceed the maximum permissible
speed for vehicle/trailer combinations in the
relevant country. This lowers the risk of an accident. R
Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center. R
The bumpers of your vehicle are not suitable
for installing detachable trailer couplings. R
Do not install hired trailer couplings or other
detachable trailer couplings on the bumpers
of your vehicle. R
If you no longer need the ball coupling,
remove it from the ball coupling recess. This
will reduce the risk of damage to the ball cou-
pling.
When towing a trailer, set the tire pressure on
the rear axle of the towing vehicle for a maxi-
mum load; see the tire pressure table in the fuel
filler flap ( Y
page 367).
Please note that when towing a trailer, the fol-
lowing driving systems have limited availability
or are not available at all: R
PARKTRONIC ( Y
page 191) R
Blind Spot Assist ( Y
page 205)R
Active Lane Keeping Assist ( Y
page 212)
On vehicles without level control, the height of
the ball coupling will alter according to the load
placed on the vehicle. If necessary, use a trailer
with a height-adjustable drawbar.
You will find permissible trailer loads under
"Technical data" ( Y
page 384).
Driving tips Observe the information on ESP ®
trailer stabili-
zation ( Y
page 72) and on pulling away with a
trailer ( Y
page 140).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check the
trailer's documents to see what the maximum
permitted speed is. Observe the maximum per-
missible speed in the relevant country.
For certain Mercedes-Benz vehicles, the maxi-
mum permissible rear axle load is increased
when towing a trailer. See the "Technical data"
section to find out whether this applies to your
vehicle ( Y
page 384). In the event of increased
rear axle load, the vehicle/trailer combination
may not exceed a maximum speed of 60 mph
(100 km/h) for reasons concerning the operat-
ing permit. This also applies in countries inTowing a trailer 215
Driving and parking Z

X
Switch off the engine. X
Close the doors and tailgate. X
Couple up the trailer. X
Establish the electrical connection between
the vehicle and the trailer. X
Check that the trailer lighting system is work-
ing. X
Push the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example: R
ESP ®
R
PARKTRONIC R
Active Parking Assist R
Active Blind Spot Assist R
Active Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you couple
up a trailer, the vehicle always remains at high-
way level. Observe the following note when cou-
pling up a trailer: R
Unless highway level has been set manually,
the vehicle is automatically lowered to high-
way level. If a speed of 5 mph (8 km/h) has
been reached, this may be the case.
These restrictions apply to accessories that are
supplied with power via the trailer socket in your
vehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law: R
Safety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible. R
A separate brake system for certain types of
trailer. R
Safety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes. Towing a trailer There are several legal requirements for towing
a trailer, e.g. the maximum permissible speed.
Make sure that your car/trailer combination
complies with the local regulations: R
in your place of residence R
at your destination
The police and local authorities can provide reli-
able information.
To accumulate driving experience and accustom
yourself to the new handling characteristics,
practice the following at a location where there
is no traffic: R
Cornering R
Stopping R
Backing up
Check the following before the journey: R
Trailer tow hitch R
Safety switch for braked trailers R
Safety chains R
Electrical connections R
Lighting system R
Wheels and tires R
Load securing
Adjust the exterior mirrors so that you have a
clear view of the rear section of the trailer.
If the trailer is equipped with electronically con-
trolled brakes, pull away carefully in the car/
trailer combination. Brake manually using the
brake controller and check whether the brakes
function correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gently
at first to allow the trailer to run on. Then,
increase the braking force rapidly.Towing a trailer 217
Driving and parking Z

You will find permissible trailer loads under
"Technical data" ( Y
page 384).
Loading a trailer R
When loading the trailer, make sure that nei-
ther the permissible gross trailer weight nor
the permissible gross vehicle weight are
exceeded. The permissible gross vehicle
weight is indicated on the identification plate
on the B-pillar on the driver's side of the vehi-
cle.
You can find the maximum permissible values
on the type plates of your vehicle and the
trailer. When calculating how much weight
the vehicle and trailer may carry, pay atten-
tion to the respective lowest values. R
The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle weight.
The permissible gross vehicle weight is indi-
cated on the identification plate on the B-pil-
lar on the driver's side of the vehicle.
Mercedes-Benz recommends a trailer load
where the trailer drawbar noseweight accounts
for 8% to 15% of the permissible gross trailer
weight.
Additional accessories, passengers and load
reduce the permissible trailer load and nose-
weight that your vehicle can tow.
Checking the vehicle and trailer weight R
Have the towing vehicle, including the driver,
passengers and load, and completely loaded
trailer weighed on a suitable weighing
machine. This will allow you to ensure that the
weights of the towing vehicle and trailer com-
ply with the maximum permissible values. R
Check the gross axle weight rating of the front
and rear axles, the gross weight of the trailer
and trailer drawbar load. Towing a trailer 219
Driving and parking Z

X
To select a DVD drive or DVD media: press
v briefly. The list containing the media
sources appears. X
Press d or c to select the correspond-
ing DVD single drive or disc. X
Press v to confirm.X
To open the scene list: press the d or
c button briefly.X
To select the next or previous scene in the
scene list: press the d or c button
briefly. X
To select a scene from the scene list using
rapid scrolling: press and hold d or c
until desired scene C is reached.X
Press v to confirm your selection.
Telephone menu
Introduction
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving. X
Switch on the mobile phone (see the manu-
facturer’s operating instructions). X
Switch on the multimedia system. X
Establish a Bluetooth ®
connection to the mul-
timedia system (see the Digital Operator's
Manual). X
Press the

Display messages
Introduction
General notes Display messages appear in th e multifunction display.
Display messages wit h graphi c displays may be shown in simplified form in th e Operator's Manual
and may therefore diffe r from th e multifunction display.
Please respon d in accordance wit h th e display messages and follow th e additional note s in this
Operator's Manual.
Wit h certain display messages, you will also hear a warnin g tone .
You can hide th e display messages. The display messages are then stored in th e messag e memory.
Rectify th e cause of a display messag e as soo n as possible.
Whe n you stop and par k th e vehicle, please observ e th e note s on :R
HOLD function ( Y
page 178)R
Parking ( Y
page 158)
Hiding display messages X
Press th e v or 8 butto n on th e steerin g wheel.
The multifunction display hide s th e display message.
High-priorit y display messages are shown in red in th e multifunction display. Some high-priorit y
display messages canno t be hidden .
The multifunction display shows these messages continuously until th e causes fo r th e messages
hav e bee n remedied.
Message memory The on-boar d compute r saves certain display messages in th e message memory . You can cal l up
th e display messages: X
Press th e

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Disabled See
Operator' s Manual The front-passenger fron t air bag is deactivated during th e journey,
eve n though : R
an adult
or R
a person of th e correspondin g statur e is on th e front-passenger seat
If additional force s are applie d to th e seat , th e system may interpret
th e occupant's weigh t as lower than it actually is.
G WARNIN G
The front-passenger fron t air bag does no t deploy during an accident.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Switc h th e ignition off .X
Hav e th e occupant on th e front-passenger seat get out of th e vehi-
cle . X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicator lamp s in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switched on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds. R
th e PASSENGER AI R BA G OF F indicator lamp mus t th en ligh t up
and remain lit after th e self-diagnosis . If th e indicator lamp is on ,
OCS (Occupant Classification System) has disabled th e front-
passenger fron t air bag ( Y
page 52 )R
th e display message s Front Passenger Airbag Enable d
See Operator' s Manual or Front Passenger Airbag Dis ‐
abled See Operator' s Manual mus t no t appear in th e multi-
function display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F indicator lamp
remain s lit or goe s out depend s on how OCS classifies th e occupant .
If th e condition s are no t fulfilled , th e system is no t operating correctly.X
Visit a qualified specialist workshop immediately.
Fo r further information about th e Occupant Classification System, see
( Y
page 52). Display messages 24 9
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
Fo r further information about th e Occupant Classification System, see
( Y
page 52) .
Lights Display messages
Possible causes/consequences and P Solutions
I Check Lef t Low Bea m
(Example) The bulb in question is malfunctioning .X
Visit a qualified specialist workshop .
or X
Chec k whether you are permitte d to replace th e bulb yourself
( Y
page 117).
i LE D ligh t sources: th e display message for th e correspondin g
lamp only appear s when all th e LEDs in th e lamp hav e failed.
I Active Headlamps
Inoperative The active ligh t function is malfunctioning .X
Visit a qualified specialist workshop .
I Malfunction See
Operator’ s Manual The exterio r lighting is malfunctioning .X
Visit a qualified specialist workshop .
Vehicles wit h trailer to w hitch : a fus e may hav e blown .X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Chec k th e fuses ( Y
page 347).X
If necessary, replace th e blown fuse. Observ e th e warning notes.
If th e display message remain s on show:X
Visit a qualified specialist workshop .
I Aut o Lam p Function
Inoperative The ligh t sensor is malfunctioning .X
Visit a qualified specialist workshop .
I Switch Off Lights You leav e th e vehicl e and th e lights are switched on . A warning tone
also sounds. X
Turn th e ligh t switch to th e X position .
I Switch On Headlamps You are drivin g wit h low-beam headlamp s switched off .X
Turn th e ligh t switch to th e X or X position .Display messages 25 1
On-board computer and displays Z

Tires Display messages
Possible causes/consequences and P Solutions
Check Tire Pressure
Soon Canada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes: R
you have changed the positions of the wheels and tires or installed
new wheels and tires R
the tire pressure in one or more tires has dropped significantly
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 158).X
Check the tires and, if necessary, follow the instructions for a flat
tire ( Y
page 334). X
Check the tire pressures and, if necessary, correct the tire pressure. X
Restart the tire pressure loss warning system when the tire pres-
sure is correct ( Y
page 356).
Check Tire Pressure
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since. X
Set the correct tire pressure in all four tires. X
Restart the tire pressure loss warning system ( Y
page 356).
Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty. X
Visit a qualified specialist workshop.
Please Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great. X
Check the tire pressures at the next opportunity ( Y
page 358).X
If necessary, correct the tire pressure. X
Restart the tire pressure monitor ( Y
page 358).262
Displa y messages
On-board computer and displays