2018 MERCEDES-BENZ GLC window

Service message
see ASSYST PLUS
Service products
Brake fluid .................................... .3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ................................................. .2 80
Setting the language
see also Digital Operator's Man-
ual ................................................. .2 80
Setting the time
see also Digital Operator's Man-
ual ................................................. .2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag ............................ .5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ......... .9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .................... .9 4
Resettin g ........................................ .9 3
Reversin g feature ............................ .9 1
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag ............... ..... 292
Sliding sunroof
Important safet y
notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming ............ .8 0
Checking the battery ...................... .8 1
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .7 8
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................ .8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment ........................ .3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di gi tal ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit .............. .2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 25120
Index

Vehicle level
AIR BODY CONTROL ...................... 185
Display message ............................ 256
Video
Operating the DVD ......................... 229
see also Digital Operator's Man-
ual .................................................. 280
VIN
Seat ............................................... 377
Type plate ...................................... 376
W Warning and indicator lamps
ABS ................................................ 271
Active Brake Assist ........................ 277
Airbag ............................................ 274
Brakes ........................................... 270
Coolant .......................................... 275
Distance warning ........................... 277
Engine diagnostics ......................... 274
ESP ®
.............................................. 271
ESP ®
OFF ....................................... 273
Fuel tank ........................................ 274
General notes ................................ 268
Overview .......................................... 37
Parking brake ................................ 274
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 274
Restraint system ............................ 274
Seat belt ........................................ 269
SPORT handling mode ................... 273
Steering ......................................... 279
Tire pressure monitor .................... 278
Warranty .............................................. 29
Washer fluid
Display message ............................ 267
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 280
Wheel and tire combinations
Tires ............................................... 373
Wheel bolt tightening torque ........... 373
Wheel chock ...................................... 370
Wheels
Changing a wheel .......................... 369
Checking ........................................ 349
Cleaning ......................................... 326 Important safety notes .................. 349
Information on driving .................... 349
Interchanging/changing ................ 369
Mounting a new wheel ................... 372
Mounting a wheel .......................... 370
Removing a wheel .......................... 372
Snow chains .................................. 351
Storing ........................................... 370
Tightening torque ........................... 373
Wheel size/tire size ....................... 373
Window curtain air bag
Display message ............................ 248
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 130
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 381
Windshield wipers
Problem (malfunction) ................... 123
Rear window wiper ........................ 121
Replacing the wiper blades ............ 121
Switchi ng on/off ........................... 120
Wi
nter driving
Important safety notes .................. 351
Slippery road surfaces ................... 165
Snow chains .................................. 351
Winter operation
Radiator cover ............................... 319
Summer tires ................................. 351
Winter tires
M+S tires ....................................... 351
Wiper arm
Moving to a vertical position .......... 121
Wiper blades
Cleaning ......................................... 327
Important safety notes .................. 121
Replacing ....................................... 121
Replacing (rear window) ................ 122
Replacing (windshield) ................... 121
Without changing gears
Display message ............................ 265
Wooden trim (cleaning instruc-
tions) .................................................. 330 Index 25

MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs.
Information on copyright
Free and open-source software Information on license for free and open-source
software used in your vehicle can be found on
the data carrier in your vehicle document wallet
and, including updates, on the following web-
site:
http://www.mercedes-benz.com/opensource
Registered trademarks Registered trademarks: R
Bluetooth ®
is a registered trademark of Blue-
tooth SIG Inc. R
DTS™ is a registered trademark of DTS, Inc. R
Dolby ®
and MLP™ are registered trademarks
of DOLBY Laboratories. R
BabySmart™, ESP ®
and PRE-SAFE ®
are reg-
istered trademarks of Daimler AG. R
HomeLink ®
is a registered trademark of John-
son Controls. R
iPod ®
and iTunes ®
are registered trademarks
of Apple Inc. R
Burmester ®
is a registered trademark of
Burmester Audiosysteme GmbH. R
Microsoft ®
and Windows media ®
are regis-
tered trademarks of Microsoft Corporation. R
SIRIUS ®
is a registered trademark of Sirius
XM Radio Inc. R
HD Radio™ is a registered trademark of iBiq-
uity Digital Corporation. R
Gracenote ®
is a registered trademark of
Gracenote, Inc. R
ZAGAT Survey ®
and related brands are regis-
tered trademarks of Zagat Survey, LLC.
Information on copyright 35
Introduction Z

The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not
grab hold of the seat belt.
You can switch the seat belt adjustment on and
off using the multimedia system. Information on
switching the seat belt adjustment on and off
can be found in the Digital Operating Instruc-
tions.
Belt warning for the driver and front
passenger The v seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the v seat belt warn-
ing lamp lights up for six seconds each time the
engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the v seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the v seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the
engine is started, an additional warning tone will
sound. The warning tone switches off after six
seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/ h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another ( Y
page 56).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
G WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants: R
have fastened their seat belts correctly,
including pregnant women R
are sitting correctly and maintain the great-
est possible distance to the air bags R
follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants. R
Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level. R
Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely. R
Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed. R
Always lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags. R
Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-Occupant safety 49
Safety Z

board, for example. Your feet may otherwise
be in the deployment area of the air bag. R
For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes: R
Always secure children under twelve years of
age and less than 5 ft (1.50 m) tall in suitable
child restraint systems. R
Child restraint systems should be installed on
the rear seats. R
Only secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
( Y
page 45).R
Always observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" ( Y
page 52) and on "Children in the
vehicle" ( Y
page 60) in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting
from the speed of the air bag as it deploys, make
sure that: R
there are no people, animals or objects
between th e vehicle occupants and an air bagR
there are no objects between the seat, door
and B-pillar R
there are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls R
no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
G WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury. Never modify an air bag cover or affix objects
to it.
G WARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
! Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced.
Driver's air bag C deploys in front of the steer-
ing wheel. Front-passenger front air bag D
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag ( Y
page 45).50
Occupant safety
Safety

The front-passenger front air bag will only
deploy if: R
the system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied ( Y
page 52). The
PASSENGER AIR BAG OFF indicator lamp is
not lit ( Y
page 52)R
the restraint system control unit predicts a
high accident severity
Driver's knee bag
Driver's knee bag C deploys under the steering
column. The driver's knee bag is deployed
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat.
Side impact air bags
G WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are
designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags C and rear side
impact air bags D deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. However, it does
not protect the: R
Head R
Neck R
Arms
If the restraint system control unit detects a side
impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions: R
the OCS system detects that the front-
passenger seat is occupied or R
the seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whether the front-passenger seat is occupied
or not.
Window curtain air bags Occupant safety 51
Safety Z

Window curtain air bags C are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
( Y
page 56).
Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate: R
the side impact air bag R
the window curtain air bag R
the Emergency Tensioning Devices
Requirements To be classified correctly, the front passenger
must sit: R
with the seat belt fastened correctly R
in an almost upright position with their back
against the seat backrest R
with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger: R
transfers their weight by supporting them-
selves on a vehicle armrest R
sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. Fully retract the seat cushion length.
The entire base of the child restraint system must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
C
PASSENGER AIR BAG ON indicator lamp D
PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled. X
Press the Start/Stop button once or twice, or
turn the SmartKey to position G or H in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag. R
PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident. R
PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.52
Occupant safety
Safety

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
G WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
u restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as: R
duration R
direction R
intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if: R
the ignition is switched on R
the components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
( Y
page 45) R
the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations: R
Front air bags and driver's knee bag R
Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on t he
f
ront-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps ( Y
page 45).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the maximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by: R
the distribution of forces during the collision R
the collision angle R
the deformation characteristics of the vehicle R
the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor doOccupant safety 57
Safety Z