2018 MERCEDES-BENZ GLC engine oil

To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO. ( Y
page 79)
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door ( Y
page 84), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
C
Start/Stop button
D
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Warning and indicator lamps: see
( Y
page 268). If Start/Stop button C has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
The ignition is switched off again if: R
you do not start the engine from this position
within 15 minutes R
you press Start/Stop button C once when in
this position
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C once when in
this position
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between Start/Stop but-
ton mode and key operation only when the
transmission is in position ] .X
Remove Start/Stop button C from ignition
lock D .
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated Driving 137
Driving and parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only. X
Stop the vehicle. X
Shift the transmission to position ] .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position [ or ^ .
If [ is selected, the transmission only shifts to one gear; if ^ is
selected, the transmission shifts to reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position Z or
G ) if R
the electrical parking brake is being tested
using a dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with Refueling 155
Driving and parking Z

flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
The vehicle is only designed for easily negotiable
off-road terrain and poor road surfaces.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or gri nding
noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position \\ when
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
General notes
H Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road.
Off-road driving is only possible with the Off-
Road Engineering package ( Y
page 181).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain: R
Off-road program ( Y
page 181)R
Off-road 4ETS ( Y
page 70)R
Off-road ESP ®
( Y
page 72)R
DSR (Downhill Speed Regulation)
( Y
page 180)
Observe the following notes: R
Stop the vehicle before starting to drive along
an off-road route. If necessary, activate the
off-road program ( Y
page 181).R
To avoid damaging the vehicle, make sure
there is always sufficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 295). R
Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR ( Y
page 180). R
Drive slowly and evenly, if necessary at a
walking pace. R
Ensure that the wheels are in contact with the
ground at all times. R
Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route. R
Check the depth of water before fording rivers
and streams. R
Watch out for obstacles.166
Driving tips
Driving and parking

R
Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over. R
Always keep the side windows and the pano-
rama roof with power tilt/sliding panel closed
during the journey. R
Do not deviate from marked routes.
Do not use the HOLD function when driving off-
road, on steep uphill or downhill gradients or on
slippery or loose surfaces. The HOLD function
cannot hold the vehicle on such surfaces.
Checklist before driving off-road X
Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle. X
Wheels and tires: check the tire tread depth
and tire pressure. X
Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires. X
Replace any missing valve caps. X
Replace dented or damaged wheels. X
Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and
replace them if necessary.
Checklist after driving off-road
! If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop. X
Deactivate off-road program ( Y
page 181).X
Deactivate DSR ( Y
page 180).X
Clean the headlamps and rear lights and
check for damage. X
Clean the front and rear license plates. X
Clean the wheels/tires with a water jet and
remove any foreign objects. X
Clean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage. X
Check whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake hoses or the rubber bellows of the axle joints
and propeller shafts. X
After the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage. X
After driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned: R
brake discs R
wheels R
brake pads R
axle joints X
If you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations.
Driving over poor road surfaces places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
Driving on sand Observe the following rules when driving on
sand: R
Select the off-road program ( Y
page 181).R
Avoid high engine speeds. R
Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain. R
Drive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground. R
Drive in the tracks of other vehicles if possi-
ble. Make sure that: -
the tire ruts are not too deep. -
the sand is sufficiently firm. -
the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck. Driving tips 167
Driving and parking Z

X
Reac h int o th e gap, pull hoo d catch handle D
up and lift th e hood.
If you lift th e hoo d by approximately 15 in
(40 cm), th e hoo d is opened and held open
automatically by th e gas-filled strut .
Closing the hood X
Lowe r th e hoo d and let it fall from a height of
approximately 8 in (20 cm).X
Chec k that th e hoo d has engage d properly.
If th e hoo d can be raised slightly, it is no t
properly engaged. Open it again and close it
wit h a littl e mor e force .
Radiator Do no t cover up th e radiator, suc h as wit h a
thermal mat or insec t protection cover . Other -
wise, th e value s of th e European on-board diag-
nostics may be affected. Some of these read -
ing s are require d by law and mus t be accurat e at
all times .
Engine oil
Important safety notes
G WARNIN G
Certain component s in th e engin e compart-
ment, suc h as th e engine, radiato r and part s
of th e exhaust system, can become ver y hot .
Workin g in th e engin e compartmen t poses a
ris k of injury.
Wher e possible, let th e engin e cool down and
touch only th e component s describe d in th e
following. G WARNIN G
The engin e compartmen t contain s moving
components. Certain components, suc h as
th e radiato r fan , may continu e to run or start
again suddenly when th e ignition is off . There
is a ris k of injury.
If you need to do any wor k inside th e engin e
compartment: R
switch off th e ignition R
never reac h int o th e area wher e there is a
ris k of danger from moving components,
suc h as th e fan rotation area R
remove jewelr y and watches R
keep items of clothing and hair , for exam-
ple, away from moving part s
G WARNIN G
If engin e oil comes int o contact wit h hot com-
ponents in th e engin e compartment, it may
ignite. There is a ris k of fir e and injury.
Mak e sur e that engin e oil is no t spilled next to
th e filler neck . Let th e engin e cool down and
thoroughly clean th e engin e oil off th e com-
ponents before starting th e engine.
G WARNIN G
Opening th e hoo d when th e engin e is over-
heated or when there is a fir e in th e engin e
compartmen t could expos e you to hot gase s
or other servic e products . There is a ris k of
injury.
Let an overheate d engin e cool down before
opening th e hood. If there is a fir e in th e
engin e compartment, keep th e hoo d closed
and contact th e fir e department.
Hybrid vehicles: be sur e to observ e th e note s
in th e supplementary instructions. Otherwise,
you may no t recogniz e dangers.
General notes
Dependin g on your driving style, th e vehicl e
consumes up to 0. 9 US qt (0. 8 l) of oil per
60 0 mile s (1,00 0 km). The oil consumption may
be higher than this when th e vehicl e is ne w or if
you frequentl y driv e at high engin e speeds.Engine compartment 319
Maintenance and care Z

Depending on the engine, the oil dipstick may be
in a different location.
To check the engine oil level: R
park the vehicle on a level surface R
the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level using
the oil dipstick X
Pull oil dipstick C out of the dipstick guide
tube. X
Wipe off oil dipstick C .X
Slowly slide oil dipstick C into the guide tube
to the stop and take it out again after approx-
imately three seconds.
If the level is between MIN mark

Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system: R
Use of engine oils and oil filters that have
not been expressly approved for the service
system R
Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired R
Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Add engine oil (example) X
Turn cap C counter-clockwise and remove it.X
Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l) of engine
oil. X
Replace cap C on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely. X
Check the oil level again with the oil dipstick
( Y
page 320).
Further information on engine oil ( Y
page 379).
Additional service products
Important safety notes
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot. Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.Engine compartment 321
Maintenance and care Z

i The ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level ( Y
page 319).
The multifunction display shows a service mes-
sage for several seconds, e.g.: R
Service A in XX Days R
Service A Due R
Service A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A or B , possibly in connection with a
number or another letter, indicates the type of
service. A stands for a minor service and B for a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule: X
Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X
After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message X
Press the v or 8 button on the steering
wheel.
Displaying service messages X
Switch on the ignition. X
Use