2018 MERCEDES-BENZ GLC COUPE battery

Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switches air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
XTo activate: press thegrocker switch up
or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures
Rat high levels of pollution (3-zone automatic
climate control only)
Rin a tunnel (vehicles with a navigation system
only)
The indicator lamp above the grocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes.
XTo deactivate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with dehumidification"
function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available with
3-zone automatic climate control.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the interior temperature that has
been set.
Activating/deactivating
XTurn the SmartKey to position uin the igni-
tion lock or remove it (Ypage 130).
XTo activate: press the!rocker switch up
or down.
The indicator lamp above the !rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
Operating the climate control systems125
Climate control

XTo deactivate:press the!rocker switch
up or down.
The indicator lamp above the !rocker
switch goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Perfume atomizer
Operating the perfume atomizer
GWARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is a risk of injury. Therefore,
do not leave children unsupervised in the vehi-
cle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor.
HEnvironmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
harmful substance collec-
tion point.
:Vial lid
;Vial
The perfume atomizer helps to improve driving
comfort.
Via the multimedia system you can:
Rswitch the perfume atomizer on/off
(Ypage 271)
Rregulate the perfume intensity (Ypage 271)
The following conditions can affect your percep-
tion of the perfume intensity:
Roperating mode of automatic climate control
Rinterior temperature
Rtime of year or day
Rair humidity
Rphysiological condition of occupants, e.g. fati-
gue or hunger
The perfume atomizer is active only when the
glove box is closed.
The perfume atomizer is provided with a pre-fil-
led vial. You can also choose from a variety of
pre-filled vials and an empty vial which you can
fill yourself.
If you refill an empty perfume vial, observe the
separate information sheet attached to the vial.
!If you do not use genuine Mercedes-Benz
interior perfumes, observe the safety notes
on the perfume packaging.
Do not refill the pre-filled vial when it is empty.
Dispose of the used vial after use.
XTo insert the perfume vial: open the glove
box (Ypage 277).
XSlide the perfume vial into the holder as far as
it will go.
XTo remove the perfume vial: pull out the
perfume vial.
126Operating the climate control systems
Climate control

take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 131).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 132).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
Driving133
Dr iving an d parking
Z

General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: the ECO start/stop function is auto-
matically switched on only in drive program C.
Automatic engine switch-off
If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green
Rthe outside temperature and the atmospheric
air pressure is within the range that is suitable
for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine starts automatically and the braking effect of
the HOLD function is deactivated.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+:
the number of consecutive auto-
matic engine stops is unlimited.
All other models: automatic engine switch-off
can take place a maximum of four times in a row
(initial switch-off, then three subsequent switch-
offs).
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
RMercedes-AMG GLC 63 4MATIC+/GLC 63
S 4MATIC+: you switch to drive program
RACE (S‑MODEL), S+orS
Rall other models: you switch to drive pro-
gram S+
Ryou permanently activate manual gearshifting
(Ypage 146)
Rin transmission position hori, the brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear k
Ryou move the transmission out of position j
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe condition of charge of the battery is too
low
Shifting the transmission to position jdoes
not start the engine.
Driving135
Driving and parking
Z

figuring drive programIwith the multimedia sys-
tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 169) or Distance Pilot
DISTRONIC (Ypage 166).
XTry to start the engine again (Ypage 132).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 132). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gage display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 132).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving137
Driving and parking
Z

Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8
reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 241).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in settingu. This is the same as
"SmartKey removed".
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 79).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
Parking151
Driving an d parking
Z

Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in positionhork and
you accelerate
or
you shift the transmission position from jto
position hork, you will need to accelerate
more on steeper gradients
If the transmission is in position k, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed
RYou have shifted out of transmission position j or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake (Ypage 153).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
154Driving tips
Driving and parking

changing lanes takes too long or if the distance
between your vehicle and the vehicle in front
becomes too small.
When you change lanes, Distance Pilot
DISTRONIC monitors the left lane (on left-hand-
drive vehicles) or the right lane (on right-hand-
drive vehicles).
Stopping
GWARNING
If you leave the vehicle when it is only being
braked by Distance Pilot DISTRONIC, it could
roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDistance Pilot DISTRONIC is switched off
using the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle
Rthe electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
Rthe battery is disconnected
Rthe vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always deactivate
Distance Pilot DISTRONIC and secure the
vehicle against rolling away.
Further information on deactivating Distance
Pilot DISTRONIC (
Ypage 166).
If Distance Pilot DISTRONIC detects that the
vehicle in front is stopping, it brakes your vehicle
to a stop.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. When Distance Pilot DISTRONIC is activated,
the transmission shifts automatically to position
j
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if Distance Pilot DISTRONIC is
activated when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
Setting a speed
XPush cruise control lever up :for a higher
speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly push
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly push
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
iIf you accelerate to overtake, Distance Pilot
DISTRONIC adjusts the vehicle's speed to the
last speed stored after you have finished over-
taking.
Setting a specified minimum distance
You can set the specified minimum distance for
Distance Pilot DISTRONIC by varying the time
span between one and two seconds. With this
function you can set the minimum distance that
Distance Pilot DISTRONIC maintains to the vehi-
cle in front, depending on vehicle speed. You
can see this distance in the multifunction dis-
play (
Ypage 165).
Make sure that you maintain the minimum dis-
tance to the vehicle in front as required by law.
164Driving systems
Driving and parking