2018 MERCEDES-BENZ GLC COUPE ESP

After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information, please refer to the
COMAND User Manual or Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing theaccelerator and/or brake pedal and
RHow fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorded. Howe
ver, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat- ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its su bsid
iaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Data stored in the vehicle33
Introduction
Z

Instrument cluster
FunctionPage
:Speedometer wit hsegments20 6
Warning and indicator lamps:
å ESP®OF F257
÷ ESP®25 7
· Distanc ewarning26 3
Ð Powersteering assis-
tance malfunctioning26 5
6 Restrain tsystem44
ü Seat belt no tfastene d255
K High-beam headlamps109
L Low-beam headlamps109
T Parking lamp s109
R Rear fog lamp109
h Tirepressur emonitor26 4
;#! Turn signals109
=Multifunction display208
?Tachometer207
Warning and indicator lamps:
! Electric parking brak e
(yellow)26 0
FunctionPag e
! ABSmalfunctioning25 7
; CheckEngin e260
% This indicator lamp has
no function
Electric parking brak e
applie d(red)26 0
F USAonly
! Canad aonly
Brake s(red)25 6
$ USAonly
J Canad aonly
M SPORT handlin gmod e
(Mercedes-AM Gvehicles)25 9
ACoolan ttemperature gage20 7
Warning and indicator lamps:
? Coolan tto ohot/cold26 1
BFue llevel indicator
Warning and indicator lamps:
8 Reserve fuel level wit h
fuel filler flap location indica-
to r(right )
260
iInformation on displayin gth eoutside tem-
peratur ein th emultifunction display can be foun
dunder "Outside temperature display"
(Ypage 207).
36Instrument cluster
At a glance

Center console, lower section (except Mercedes-AMG vehicles)
FunctionPage
:Stowage compartment276
Ashtray289
Cigarette lighter290
Socket290
Cup holder287
;Adjusts the volume267
Switches the sound on or off267
=ÜSwitches the multime-
dia system on/off267
?å Activates/deactivates
ESP®69
ATouchpad268
BOpens stowage compart-
ment with Media Interface276
FunctionPage
Cè ECO start/stop func-
tion134
Dp Manual gearshifting (per-
manent setting)146
EÉ Adjusts the vehicle
level (AIR BODY CONTROL)170
c Deactivates Parking
Assist PARKTRONIC179
FDYNAMIC SELECT switch138
G% Back button267
HController267
IgFavorites button269
Center console39
At a glance

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
:Stowage compartment276
Ashtray289
Cigarette lighter290
Socket290
Cup holder287
;Adjusts the volume267
Switches the sound on or off267
Vehicles with AMG Perform-
ance exhaust system:
ÜSwitches the multime-
dia system on/off267
=AMG performance exhaust
system can be selected136
Ü Switches the multime-
dia system on/off267
?è ECO start/stop func-
tion134
AÉ Adjusts the vehicle
level (AIR BODY CONTROL)171
FunctionPage
BStowage compartment with
Media Interface276
CTouchpad268
Då Activates/deactivates
ESP®70
M Activates/deactivates
SPORT handling mode70
EAMG sports suspension
based on AIR BODY CON-
TROL
172
FManual gearshifting (perma-
nent setting)146
GDYNAMIC SELECT switch138
H% Back button267
IController267
JgFavorites button269
40Center console
At a glance

The front-passenger front air bag will only
deploy if:
Rthe system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied (
Ypage 51). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (
Ypage 51)
Rthe restraint system control unit predicts a
high accident severity
Driver's knee bag
Driver's knee bag :deploys under the steering
column. The driver's knee bag is deployed
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat.
Side impact air bags
GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Front side impact air bags :and rear side
impact air bags ;deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. However, it does
not protect the:
RHead
RNeck
RArms
If the restraint system control unit detects a side
impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
Rthe OCS system detects that the front-
passenger seat is occupied or
Rthe seat belt buckle tongue is engaged in the belt buckle of the front-passenger seat
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whether the front-passenger seat is occupied
or not.
Window curtain air bags
50Occupant safety
Safety

If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicatorlamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag
display message appears in the instrument clus-
ter (
Ypage 235). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be
aware of the status of the front-passenger front
air bag both before and during the journey.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a rearward-facing child
restraint system on the front-passenger seat
and the PASSENGER AIR BAG OFF indicator
lamp is off, the front-passenger front air bag
can deploy in the event of an accident. The
child could be struck by the air bag. This poses an increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR-
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
If the PASSENGER AIR BAG OFF indicator lamp
stays off, do not install a rearward-facing child
restraint system on the front-passenger seat.
You can find more information on OCS under
"Problems with the Occupant Classification Sys-
tem" (
Ypage 54).
GWARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
RThe front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
52Occupant safety
Safety

remains lit. This indicates that the front-
passenger front air bag is deactivated.
RThe front-passenger seat is occupied by a
child of up to twelve months old, in a standard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp can
go out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. It is
recommended that you install the child
restraint system on a suitable rear seat.
RThe front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the system self-test depending on the result
of the classification or, alternatively, goes out.
-If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a per-
son of smaller stature can sit on a rear seat.
-If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
RThe front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG OFF indicator lamp
goes out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(
Ypage 59).
When the Occupant Classification System
(OCS) is malfunctioning, the red 6restraint
system warning lamp on the instrument cluster
and the PASSENGER AIR BAG OFF indicator
lamp light up simultaneou sly. The front-
pa

ssenger front air bag is deactivated in this
case and does not deploy during an accident.
Have the Occupant Classification System (OCS)
checked and repaired immediately at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. If the front-passenger seat, the seat cover or the
seat cushion are damaged, have the necessary
repair work carried out at a qualified specialist
workshop. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag will
also deploy. The Occupant Classification Sys-
tem (OCS) categorizes the occupant on the
front-passenger seat. Depending on that result,
the front-passenger front air bag is either ena-
bled or deactivated.
System self-test
GDANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
Occupant safety53
Safety
Z

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE
®to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6 restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 44)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags and driver's knee bag
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on t
he
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps (
Ypage 44).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the maximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
56Occupant safety
Safety