2018 MERCEDES-BENZ GLA SUV Owner's Manual

KEYLESS-GOstart function
Gene ral notes
Bear in min dthat th eengin ecan be started by
any of th evehicl eoccupant sif there is aSmart -
Key in th evehicle.
Changing the settings ofthe locking
system
You can chang eth esetting sof th elocking sys-
tem. This mean sthat only th edriver's door and
th efuel filler flap are unlocke dwhen th evehicl e
is unlocked. This is useful if you frequentl ytravel
on your own .
XTo change th esetting: press and hold th e
% and& buttons simultaneousl yfor
approximately six seconds until th ebattery
indicator lamp flashes twice (
Ypage 72).
If th esetting of th elocking system is changed
within th esignal range of th evehicle, pressing
th e& or% button:
Rlocks or
Runlocks th evehicl e
The SmartKey no wfunction sas follows :
XTo unlock: press the% buttononce .
XTo unlock centrally: press the% button
twice .
XTo lock centrally: press the& button.
The KEYLESS-GO function is changed as fol -
lows :
XTo unlock th edriver's door :touch th einner
surfac eof th edoor handle on th edriver's
door .
XTo unlock centrally: touch theinner surfac e
of th edoor handle on th efront-passenger
door or th erear door .
XTo lock centrally: touch theouter sensor
surfac eon on eof th edoor handles .
XTo restoreth efactory settings: press and
hold th e% and& buttons sim ultane-
ousl yfor approximately six seconds until th e
battery chec klamp flashes twice
(
Ypage 72) .
Mechanical key
Gene ral notes
If th evehicl ecan no longer be locke dor
unlocke dwit hth eSmartKey or KEYLESS-GO ,
use th emechanical key.
If you use th emechanical ke yto unloc kand
open th edriver's door or th etrunk lid, th eanti-
theft alarm system will be triggered (
Ypage 67).
There are several ways to tur noff th ealarm :
XTo deactivate th ealarm wit hth ekey :press
th e% or& buttonon th ekey.
or
XInser tth eSmartKey int oth eignition lock.
or
XTo deactivate th ealarm wit hKEYLESS-GO:
press th eStart/Sto pbutto nin th eignition
lock. The SmartKey mus tbe in th evehicle.
or
XLoc kor unloc kth evehicl eusin gKEYLESS -
GO. The SmartKey mus tbe outside th evehi-
cle .
If you unloc kth evehicl eusin gth emechanical
key, th efuel filler flap will no tbe unlocke dauto -
matically.
XTo unlock th efuel filler flap: insert the
SmartKey int oth eignition lock.
Removing the mechanical key
SmartKey71
Opening and closing
Z

XPush release catch:in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey.
For further information about:
RUnlocking the driver's door (Ypage 76)
RUnlocking the cargo compartment
(Ypage 82)
RLocking the vehicle (Ypage 77)
Inserting the mechanical key
XPush mechanical key ;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm.
Mercedes-Benz recommends that you have the
battery replaced at a qualified specialist work-
shop.
Checking the battery
XPress the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 72).
iIf the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey
(Ypage 71).
XPress mechanical key ;into the opening in
the SmartKey in the direction of the arrow
until battery tray cover :opens. When doing
so, do not hold cover :shut.
XRemove battery tray cover :.
72SmartKey
Opening and closing

XRepeatedly tap theSmartKey against your
palm until battery =falls out .
XInsertth ene wbattery wit hth epositive ter-
minal facing upwards. Use alint-free cloth to
do so.
XMak esur ethat th esurfac eof th ebattery is
free of lint, grease and other contaminants.
XInser tth efron ttab sof battery tray cover :
and then press to close it .
XInsertmechanical ke yint oth eSmartKey
(Ypage 72) .
XCheckth efunction of all SmartKey buttons on
th evehicle.
Problems with the SmartKey
ProblemPossible causes/consequences and MSolutions
You cannotloc kor
unlock th evehicl eusin g
th eSmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-G Oor KEYLESS-G Ostar tfunction:
tr y again to lock/unloc kth evehicl eusin gth eremot econtrol func-
tion of th eSmartKey. Poin tth etip of th eSmartKey at th edriver' s
door handle from close range and press th e% or& button.
If this does no twork:
XChec kth eSmartKey battery (Ypage 72) and replace it if necessar y
(Ypage 72) .
XUnlock (Ypage 76 )or loc k (Ypage 77) th evehicl eusin gth e
mechanical key.
There is interferenc efrom apowerful source of radi owaves.
XVehicles without KEYLESS-G Oor KEYLESS-G Ostar tfunction:
tr y again to lock/unlock th evehicl eusin gth eremot econtrol func-
tion of th eSmartKey. Poin tth etip of th eSmartKey at th edriver' s
door handle from close range and press th e% or& button.
If this does no twork:
XUnloc k (Ypage 76) or loc k (Ypage 77)th evehicl eusin gth e
mechanical key.
The SmartKey is faulty.
XUnloc k (Ypage 76 )or loc k (Ypage 77) th evehicl eusin gth e
mechanical key.
XHav eth eSmartKey checke dat aqualified specialist workshop.
SmartKey73
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 290).
or
XJump-start the vehicle (Ypage 291).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
74SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position P
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies to mobile phones if the "Digital
Car Key in smartphone" function is activated
via the Mercedes me connect web app.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 247).
Unlocking and opening doors from
the inside
XTo unlock and open a front door: pull door
handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
XTo unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
XTo open a rear door: pull door handle;.
You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (
Ypage 59).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (
Ypage 67).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. This can be useful if you wish to lock
the vehicle before pulling away, for example.
Doors75
Opening and closing
Z

XTo unlock:press button :.
XTo lock:press button ;.
If all the doors and the tailgate are closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the rear
doors from inside the vehicle unless they are
secured by the child-proof lock (
Ypage 59).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (
Ypage 67).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 196).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 67).
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
76Doors
Opening and closing

XTurn the mechanical key counter-clockwise
as far as it will go to position1.
The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey
(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button on the driver’s door
(Ypage 75).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the tailgate are
locked.
XInsert mechanical key into the SmartKey
(Ypage 72).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
Cargo compartment77
Opening and closing
Z

GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 247).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be:
Ropened and closed manually from outside
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
Rvehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start
function: closed with the remote operating
switch on the SmartKey
Rreleased with the emergency release from the
inside
Tailgate obstruction detection with
reversing feature
On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when auto-
matically opening or closing, this procedure is
stopped. If the tailgate is stopped during the
closing process, the tailgate automatically opens again slightly. The automatic obstruction
detection with reversing feature is only an aid. It
is not a substitute for your attentiveness when
opening and closing the tailgate.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing button/STOP button in
the tailgate or
Rpull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform-
ing a kicking movement under the rear bumper.
Opening and closing manually
Opening
XPress the %button on the SmartKey.
XPull handle :.
XRaise the tailgate.
78Cargo compartment
Opening and closing