2018 MERCEDES-BENZ G-CLASS SUV ECO mode

Problem
Possible causes/consequences and M
MSolutions #
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode.
It is only possible toshift toone gear and reve rsege ar. #
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Switch off the engine. #
Wait at least ten seconds be fore re starting the engine. #
shift the transmission toposition hork.
If h is selected, the transmission only shifts toone gear; if kis selec ted, the transmission shifts to
re ve rsege ar. #
Have the transmission checked at a qualified specialist workshop immediatel y.15 8
Driving and pa rking

#
Press LOW RANGE 1button.
Indicator lamp 2flashes. The shift request
st ay s active for a maximum 30 seconds. If all
re qu irements for shift operation are not fulfil‐
led within this time, the indicator lamp 2
switches off again and the shift operation
must be star ted again. #
Switch the transmission toposition i.
If shift operation is successful, the message
LOW RANGE on appears inthe instrument
clus ter,an audible signal sounds and the
indicator lamp 2lights up continuousl y.The
ve hicle changes automatically totheG-Mode
drive prog ram. #
Shift the transmission toposition h.
% The vehicle stay s in LOW RANGE if you park
th eve hicle in LOW RANGE, even af terthe
engine has been restar ted. The G-Mode drive
program continues tobe active
(/ page 152). In
the on-road position, shift toHIGH RANGE
Re quirements:
R the engine is running and you are not driving
fast erthan 70 km/h.
R
R the transmission is in position i. #
Press LOW RANGE 1button.
The shift requeststay s active for a maximum
30 seconds. If all requ irements for shift oper‐
ation ha venot been ful filled within this time,
shift operation must be star ted again. #
Shift the transmission toposition i.
If shift operation is successful, the message
LOW RANGE off appears inthe instrument
clus ter,an audible signal sounds and the
indicator lamp 2goes out. #
Shift the transmission toposition h. Dif
fere ntial loc ks Fu
nction of the dif fere ntial lock &
WARNING Risk of accident when di ffer‐
ential lock is disengaged on a firm sur‐
fa ce
If yo u en gage differe ntial lo cks when driving
on a firm , high-t raction su rface, thesteerabil‐
ity of theve hicle is se verely restricted. Yo u
could lose control of theve hicle, especially
when engaging on a bend. #
Alw ays disengage the dif fere ntial lo cks
immediately on a firm , high-t raction
su rface. &
WARNING Risk of accident due todeac‐
tivated driving saf ety sy stems
When the dif fere ntial lo cks are engaged,
ABS, 4ETS, ESP ®
and BAS are deactivated.
Because of this, the wheels can lock while
braking and the braking dis tance is
increased. 16 0
Driving and pa rking

R
More drive torque is transferred tothe wheel
or wheels with traction.
Influence of drive prog rams on ESP ®
The drive programs enable ESP ®
to adapt todif‐
fe re nt we ather and road conditions as well as th
e driver's prefer red driving style. You can
select the drive programs using theDY NA MIC
SELECT switch (/ page151).
ESP ®
ch aracteristics per drive prog ramDrive prog
ram
ESP®
mode Cha
racteristics
A (Comfort)
; (Economy)
C (Sport) ESP
®
These drive programs pr ovide the ideal balance
between traction and stabilit y.
Desert
(The availability of this function is dependent on
th e count ry.) ESP
®
Dese rt This drive program pr
ovides optimised per form‐
ance on sand, due partly toan ESP ®
mode which
is adap tedto this off- road terrain and which
impr oves traction.
Only select theDesert drive program when driv‐
ing on sand. This drive prog ram must not be
used on public roads as thest abilising functions
of ESP ®
, among other things, are deactivated. Driving and parking
181

Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Displaying
the satellite map
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Switch Satellite map onO or off ª.
or #
If satellite map display 6isavailable in the
map menu, switch it on Oor off ª
(/ page 293).
Switched on O: satellite maps are displa yed
in map scales of 2 km or less.
Swit ched off ª: satellite maps are not dis‐
pla yed in map scales from 2 km to10 km.
% Satelli temaps forth ese map scales are not
av ailable in all countries.
Displ aying weather information
Re quirements:
R Mercedes me connect is available.
R You ha vea user account forth e Mercedes
me por tal.
R The service is available. 298
Multimedia sy stem

Symbols
1to4 are not shown until af ter a
mobile phone has been connected tothe multi‐
media sy stem. The symbols depend on your
mobile phone and your mobile phone network
pr ov ider.
Blu etoo th®
pr ofile overview Blue
tooth ®
profile
of the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contacts are auto‐
matically displa
yed in
th e multimedia sys‐
tem
MAP (Message
Access Profile) Message functions
can be used Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(/ page 301). R
Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode) (/ page 302).
R A mobile phone is connec tedto the multime‐
dia sy stem as an SAP (Sim Access Profile)
te lephone (/ page 303).
R Only a SIM card is connec tedto the multime‐
dia sy stem (/ page 303).
A mobile phone is being used parallel to a
SIM card (/ page 303).
Information on telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available R
a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone (Blu etoo th®
te l‐
ephony)
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page 263). Multimedia sy
stem 301

Multimedia sy
stem:
4 Telephone 5
ª Devices
Sear ching for a mobile phone #
Select Use Bluetooth telephony only. #
Select Connect new device .#
Select Start search on the system .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by the# symbol.
Connecting a mobile phone (authorisation
using Secure Simple Pairing) #
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey)#
Select the mobile phone. #
Choose a one tosixteen-digit number combi‐
nation as a passk ey. #
On the multimedia sy stem: enter the pass‐
ke y and select a. #
On the mobile phone: enterthe passk ey
again and con firm.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
Connecting a second mobile phone (two
phone mode)
Re quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
.
Multimedia sy stem:
4 Telephone 5
ª Devices #
Select Connect new device. #
Select Start search on the system .
The available mobile phones are displa yed. #
Select the mobile phone. #
Answer theHow would you like to connect
the new device? prompt. #
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or #
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready
been connec ted, the second telephone is
re placed bythe new mobile phone.
or #
Touse the mobile phone as an audio
source: selectAudio source (/page 343).
% A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
% It is possible at any future point tochange
th e type of connection forth e mobile phone
already connected and toset this as Phone
1, Phone 2 orAudio source (/page 305). 302
Multimedia sy stem

%
If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
4 Connect 5
Android Auto 5
Sound #
Select theto ne menu (/ page 359).
Ending Android Auto
Multimedia sy stem:
4 Connect 5
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page272).
The following driving status data is transmitted:
R Transmission position engaged R
Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button) 318
Multimedia sy stem

If
th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y.#
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Data transfer of the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a few
hundred metres before the incident)
R Direction of tra vel R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. 324
Multimedia sy stem