2018 MERCEDES-BENZ E-CLASS WAGON service
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Rrecording a new dictation
#To lea vethe menu: select ' R Q H.
Sending text messages
#Select 6 H Q G 7 H [ W 0 H V V D J H .
Re plying toate xt message
Multimedia sy stem:
, 3 K R Q H.i 7 H [ W 0 H V V D J H
#Select thete xt message .
#Select¥.
#Select 5 H S O \.
Calling a text message sender
Multimedia sy stem:
, 3 K R Q H.i 7 H [ W 0 H V V D J H
#Select thete xt message .
#Select¥.
#Select & D O O 6 H Q G H U. Fu
rther options in thete xt message menu
Multimedia sy stem:
, 3 K R Q H.i 7 H [ W 0 H V V D J H
#Select ¥.
#Todel ete a text message: select ' H O H W H.
#Tochange folders: select 6 Z L W F K ) R O G H U .# 2 X W E R [
or
#Select ' U D I W V.
Apple CarPlay™
Overview of Apple CarPlay™
iPhone®functions can be used via the multime‐
dia sy stem using Apple CarPlay™. They are oper‐
ated using the controller or the Siri
®vo ice-oper‐
ated control sy stem. You can activate thevo ice-
operated control sy stem bypressing and holding
th eó button on the multifunction steering
wheel.
When using Apple CarPlay™ via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can st
ill be operated via Voice Cont rol Sy stem
(
→page 227).
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay™ tothe multimedia sys‐
te m.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Note s on Apple CarPlay™
While using Apple CarPlay™ various functions of
th e multimedia sy stem, e.g. telephony or the
media source Blue tooth
®audio and iPod®are
una vailable.
Only one route guidance can be active at a time.
If a route guidance is active on the multimedia
sy stem, it is closed when a route guidance is
st ar ted on the mobile phone.
Multimedia sy stem 291
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When using AndroidAutovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via Voice Cont rol Sy stem
(
→page 227).
Only one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Note s on Android Auto
While using Android Auto,va rious functions of
th e multimedia sy stem, forex ample, the media
source Blue tooth
®audio, are not available.
Only one route guidance can beact ive at a time.
If ro ute guidance isact ive on the multimedia sys‐
te m, it is closed when route guidance isstar ted
on the mobile phone. Connecting a mobile phone via Android
Auto
Requ irements
RThefirs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
RThe mobile phone support s AndroidAuto
from Android 5.0.
RThe Android AutoApp is ins talled on the
mobile phone.
RIn order touse thete lephone functions, a
mobile phone must be connec tedto the mul‐
timedia sy stem via Blue tooth
®(→page 283).
If th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phon
e with Android Auto.
RThe mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (
→page 308).
RThe full range of functions for Android Autois
only possible with an Internet connection. Multimedia sy
stem:
, & R Q Q H F W. $ Q G U R L G $ X W R
#Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears.
#Select $ F F H S W 6 W D U W .
or
#Select ' H F O L Q H ( Q G.
Ac tivating automatic start
#Select 6 W D U W $ X W R P D W L F D O O \ O.
St arting manually
#Select the mobile phone from the device list.
Exiting Android Auto
#Press theò button on the multifunction
st eering wheel, forex ample.
Multimedia sy stem 293
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%If Android Autowa s not displa yed in thefo re ‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up An droid Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
, & R Q Q H F W. $ Q G U R L G $ X W R. 6 R X Q G
#Select the sound menu (→page 324).
Ending Android Auto
Multimedia sy stem:
, & R Q Q H F W. $ Q G U R L G $ X W R
#Select ' L V F R Q Q H F W .
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or
#Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y.
Transfer redve hicle data when using Apple
CarPlay™ and Android Auto
Note s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
Rsoftware release of the multimedia sy stem
Rsy stem ID (anonymized)
The transfer of this data is used tooptimize com‐
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (
→page 257).
Driving status data:
Rtransmission position engaged
Rdistinction between par ked, standstill, rolling
and driving
Rday/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
Rcoordinates
Rspeed
Rcompass direction
Racceleration direction
This data is only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel).
Mercedes-Benz mbrace®(USA)
Making a call via theove rhead control panel
Mercedes-Benz mbrace®is available in the US A.
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Multimedia sy stem
Page 297 of 506
1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
#To make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an eme rgency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4for at least
one second.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an MB In focall: press button 3.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
An emergency call can be initia tedeve n if a
Ro adside Assis tance or MB Info call is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
Fu rther information on Mercedes-Benz mbrace
®
and other services can be found at: http://
www.m busa.com Informa
tiononthe emer gency call sy stem
&
WARNING Risk of accident and injury
despite pressing the SOS button
Even if youpr ess the SOS button in an emer‐
ge ncy, remaining in theve hicle may be dan‐
ge rous forth efo llowing reasons:
Ryo u see smo keinside or outside of the
ve hicle, e.g. if there is a fire afte r an acci‐
dent
Rth eve hicle is on a dangerous section of
ro ad
Rtheve hicle is not visible or cannot easily
be seen by otherroad users, particular ly
when dark or in poor visibility conditions
#Lea vetheve hicle immediately in this or
similar situations as soon as it is safe to
do so.
#Mo vetoa safe location along with other
ve hicle occupants.
#In such situations, secure theve hicle in
accordance with national regulations,
e.g. with a warning triangle.
Multimedia sy stem 295
Page 298 of 506
Automatic eme rgency call
The emer gency call is initia ted:
Rwhen an air bag is deplo yed
Rwhen an Emer gency Tensioning Device is
trig gered
Yo u can end an automatically initiated emer‐
ge ncy call yourself af ter 60 seconds.
Manual emer gency call
An emer gency call can be initia ted manually via
th e SOS button in theove rhead control panel
(
→page 294).
If yo u lea vetheve hicle immediately af ter press‐
ing the SOS button, youdo not kn owif
Mercedes-Benz mbrace
®has successfully made
th e emer gency call.
Initiated eme rgency call
A vo ice connection between the Cus tomer Assis‐
ta nce Center and theve hicle occupants is es tab‐
lished:
Rif th eve hicle occupants are responsive, the
Mercedes-Benz Cus tomer Assis tance Center as
ks for more de tailed information on the
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr ansfer red data
During thevo ice connection tothe Cus tomer
Assis tance Center, thefo llowing data is transfer‐
re d:
Rcur rent vehicle location
Rve hicle identification number
Emer gency call not possible
Rifth e mobile phone network is una vailable,
Mercedes-Benz mbrace®is not able tomake
an emergency call.
A cor responding message appears inthe
multimedia sy stem displa y.
The indicator lamp flashes continuousl y.
In this case, seek assis ta
nce by ot her means.
Information on the MB Info ca
ll
An Info calltothe Mercedes-Benz Cus tomer
Assis tance Center has been initia ted via the
ov erhead control panel (
→page 294). Yo
u can find information on thefo llowing topics:
RMercedes-Benz mbrace®activation
Roperating theve hicle
Rnearest authorized Mercedes-Benz Center
Rother products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Information on theRo adside Assistance call
A Ro adside Assis tance call tothe Mercedes-
Benz Cus tomer Assis tance Center has been initi‐
ated via theov erhead control panel:
RThe problem with theve hicle is analyzed
using remo tediagnosis.
Fu rther information about this can be
obtained at: http://www.mbusa.com
RA qu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest
authorized Mercedes-Benz Center.
Yo u may becharge dfo rth ese services.
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Multimedia sy stem
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Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Transfer red data during a serv ice call
In certain countries you must conf irm the data
transfer.
If yo u make service calls using Mercedes-Benz
mbrace
®(USA), transfer red data includes the
fo llowing:
Overview of transfer red data
Service cal lT ransfer red data
MB Info call
Ro adside Assis tance
call
RCu rrent vehicle
location
RVe hicle identifica‐
tion number
RService code
RSelected data
about thest atus
of theve hicle
Online and Internet functions
Internet connection
Information about the Internet connection
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, youwill be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle.
#Only operate this equipment when the
traf fic situation permits.
#If yo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y.
You must observ eth e legal requirements forth e
country in whi chyou are cur rently driving when
operating the multimedia sy stem. USA:
touse Mercedes-Benz Apps and access
th e Internet, Mercedes-Benz mbrace
®must be
activated and operational. Furthermore,
mbrace
®must be activated for Mercedes-Benz
Apps and Internet access.
Canada: the multimedia sy stem must be con‐
nected toa mobile phone via Blue tooth
®or toan
ex tern al device acting as a Wi-Fi hotspot. Fur‐
th ermore, you need a valid mobile service con‐
tract with a data option, which is used tocalcu‐
la te the associated connection costs.
The Internet functions can only be used toa limi‐
te d degree whilst driving.
Setting up an Internet connection via Wi-Fi
Requ irements:
RtheWi -Fi function is acti vated on the multi‐
media sy stem (→page 249).
RtheWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
RInternet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
Multimedia sy stem 297
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Internetradio
Calling up the In ternetradio
Re quirements:
RThe Internet radio service is activated.
RThe data volume is available.
Depending on the count ry, data volume may
need tobe pur chased.
RAfast Internet connection for data transmis‐
sion free of inter fere nce.
The services are countr y-dependent.
Fo r more information, consult an au thorized
Mercedes-Benz Center.
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H
#Select 7 X Q H , Q U D G L R.
The Internet radio display appears. The last
st ation set starts playing.
% The connection quality depends on the local
mobile phone reception. In
tern etradio overview1Inte rnet radio pr ovider
2Selec ted category
3Display (if connec tedto private user
account)
4Data transfer rate
5Cur rent station is stored as a favo rite
6Ad ditional information on the cur rent station Selecting and connecting
toInternet radio
st ations
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 7 X Q H , Q
U D G L R.è 6 H D U F K
#Select a categor y.
#Select astation.
The connection is es tablished automaticall y.
or
#Select ) U H H 6 H D U F K.#Enter a station name using the ent ryfield.
% Arelatively lar gevolume of data can be
transmitte d when using Internet radio.
Saving/deleting Internet radio stations as
fa vo rite s
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 7 X Q H , Q
U D G L R
#Select a station.
Multimedia sy stem 303
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Multimedia system:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 6 L U
L X V ; 0 5 D G L R.Z 2 S W L R Q V
#Select 6 H U Y L F H , Q I R U P D W L R Q .
The service information screen appears
showing thera dio ID and the cur rent sub‐
scription status.
#Es tablish a telephone connection.
#Fo llow the service staff's instructions.
The activation process may take up to te n
minutes.
% You can also ha vethe satellite service acti‐
va ted online. Todo so, please visit http:// www.siriusxm.com (USA) or http://
www.siriusxm.ca (Canada).
Switching on satellite radio
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H
#Select 6 L U L X V ; 0 5 D G L R .
320
Multimedia sy stem