2018 MERCEDES-BENZ E-CLASS WAGON service
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Radio voice commandsRa dio voice commands can also be used when
th era dio application is running in the back‐
ground.
Vo ice command Function
6 W D W L R Q 1 D P H ! To
call up receiva ble or sa vedstations
) U H T X H Q F \ ! To
enter a frequency directly
1 H [ W V W D W L R Q
3 U H Y L R X V V W D W L R Q To
switch tothe next available station
6 D Y H V W D W L R Q To
save ast ation in thest ation list
6 K R Z V W D W L R Q O L V W To
display the names of all receiva blestations
5 H D G R X W V W D W L R Q O L V W To
listento the names of all receiva blestations
6 Z L W F K R Q W U D I I L F D Q Q R X Q F H P H Q W
6 Z L W F K R I I W U D I I L F D Q Q R X Q F H P H Q W To
switch the traf fic information service on/off
5 D G L R L Q I R R Q
5 D G L R L Q I R R I I To
switch the cur rent station information on/off
234
Voice Cont rol Sy stem
Page 256 of 506
Activating PIN pr otection for data export
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' D W D ( [ S R U W .
Ac tivate Oor deacti vate ª the function.
Ac tivating PIN pr otection for of fline mode
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' H D F W L Y D W L R Q R I 2 I I O L Q H 0 R G H .
Ac tivate Oor deacti vate ª the function.
Un blocking the PIN
Re quirements:
RThere is an Internet connection.
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q (→page 254)service is
activated.
If th e PIN has been entered incor rectly thre e
times, the PIN will be bloc ked. You can ha vea
single-use password sent toyou via the Mercedes me connect online por
talto reset the
PIN pr otection.
#Select 8 Q E O R F N 3 , 1.
#Enterth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% Alternat ivel y, yo u can ha vePIN pr otection
re set at an authorized Mercedes-Benz Cen‐
te r.
User profile
Setting a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use.
#Select ' L V S O D \ 3 U R I L O H 6 H O H F W L R Q D I W H U 6 W D U W .
#Activate Oor deacti vate ª the function. Selecting a user profile
#Select
* X H V W 3 U R I L O H or individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronization
Each time the ignition is switched off or on, the
individual user profiles are synchronized on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are alw ays
av ailable.
#Select $ X W R P D W L F 6 \ Q F K U R Q L ] D W L R Q .
#Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (
→page 255).
Creating a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. & U H
D W H 3 U R I L O H
#En ter a name.
#Select a.
254
Multimedia sy stem
Page 257 of 506
Individual settings are saved in the user profile,
e.g.:
RSy stem settings
RSettings in theTV tuner's channel list
RNa vigation and traf fic information
The settings diff er depending on theve hicle
equipment.
Importing/exporting user profiles
Re quirements:
RThere is an Internet connection .
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is activated.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [ S R U W , P S R U W
This function is not available in all countries.
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw
ays collectively
impor ted or expor ted.
#Impor t:select , P S R U W 3 U R I L O H V I U R P 6 H U Y H U.
The 7 K H S U R I L O H G D W D L P S R U W R Y H U Z U L W H V D O O
H [ L V W L Q J S U R I L O H G D W D ' R \ R X Z D Q W W R F R Q
W L Q X H " message appears .
#Select < H V.
User profiles are impor ted.
#Expor t:select ( [ S R U W 3 U R I L O H V W R W K H 6 H U Y H U.
User profiles are expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
User profile options
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
#Highlight a profile.
#¥Select an option.
The following options are available:
R 5 H Q D P H
R ' H O H W H
R 5 H V H W %
The guest profile cannot be dele ted or
re named.
Soft wareupdate
Information on software updates
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software update
Source of the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
Multimedia sy stem 255
Page 258 of 506
In ordertocons tantly impr ovethequ ality of our
services youwill receive future updates foryo ur
multimed iasystem, the Mercedes-Benz mbrace
®
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via
th e mobile phone connection in your vehicle
and, in many cases, ins talled automaticall y.Yo u
can monito rth est atus of your updates at any
time on the Mercedes me por tal and find infor‐
mation about po tential inno vations.
Yo ur advantages at a glance:
Rcon veniently receive software update s via
th e mobile phone network
Rthe long- term quality and availability of
Mercedes-Benz mbrace®is guaranteed
Rke ep your multimed iasystem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http:/ /me.mercedes-benz.com Pe
rforming a software upda te
Re quirement:
RAn Internet connection is requiredfor
updates which are obtained online .
Multimedia system:
, 6 \ V W H P. 6 R I W Z D U H 8 S G D W H
Au tomatically
Re quirement:
RYour vehicle has a built-in communication
module.
#Ac tivate $ X W R P D W L F 2 Q O L Q H 8 S G D W H O.
Up dates are per form ed.
The cur rent status of the updates is dis‐
pla yed.
Manually
#Deactivate $ X W R P D W L F 2 Q O L Q H 8 S G D W Hª.
#Select an update from the list and start the
update. Search
ingfor new Updates
Re quirements
RYour vehicle does not ha vea built-in commu‐
nication module.
RAn Inte rnet-enabled mobile phone is connec‐
te dto the multimedia sy stem (→page 283).
#Select 6 H D U F K I R U 1 H Z 8 S G D W H V.
The list of available updates is refreshed.
#Select an update and start the update.
The selected update is downloaded via the
connected mobile phone.
Ac tivating the so ftwa reupdate
#Restart the sy stem.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cannot be ensured.
% If automatic software updates are activated,
the sy stem updates will be downloaded auto‐
matically (
→page 256).
256 Multimedia sy stem
Page 261 of 506
#Slidethe controller totheright.
% Toshow or hide lo wer menu le vels, swipe or
slide tothe left or right as many times as
necessar y.
Destination ent ry
Entering a POI or address
Multimedia system:
, 1 D Y L J D W L R Q
#Show the navigation menu.
#Select ª ( Q W H U ' H V W L Q D W L R Q .
The state or pr ovince in which theve hicle is
located is set 1.
There are two available me thods of destina‐
tion entry:
Rfree sear ch2
Rsear ch st ep-by-step 3
Me thod 1: free sear ch
#Enter a POI or address 2. The entries can
be made in any orde r.
During de stination ent ry, suggestions are
made bythe multimedia sy stem. A selection
of destinations appears in a list.
The following ent ries can be made, forex am‐
ple:
Rcit y,stre et, house number
Rstre et, city
RZIP code
RPOI name
RPOI categor y,e.g. * D V 6 W D W L R Q
Rcity, POI name
#Toswitch tohandwriting recognition:
select 5v.
#Write characters on theto uchpad.
#To switch to character selection: pressthe
% button.
or
#Press theto uchpad.#To del ete an entr y:select 4% (ifavail‐
able).
RPress brief ly:dele testh e last character
entered or the last suggestion adop ted.
RPress and hold: dele testh e entire ent ry.
#To set the language: select8.
#Select a language.
% This function is useful for countries in which
se veralch aracter sets are support ed. An
ex ample is Russia, which uses Cyrillic and
Latin characters.
#To call up the online sear chfunction:
select 6 2 Q O L Q H 6 H D U F K.
Once an Internet connection is es tablished, a
list appears. It sho wsonline destinations
re lated tothe pr evious ent ry.
Online destinations are pr ovided bythe Inter‐
net service pr ovider.
Multimedia sy stem 259
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Selecting an alternativeroute
Multimedia sy stem:
, 1 D Y L J D W L R Q.À 5 R X W H D Q G 3 R V L W L R Q
#Select $ O W H U Q D W L Y H 5 R X W H.
The routes are displayed in accordance with
th e setting made in thero ute settings.
The cur rently selected route issho wn wit h a
dark blue lin e.
#Select an alternat ive ro ute.
Switch ingthe automatic gasst ation sear ch
on/off
Multimedia sy stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
#Switch 5 H V H U Y H ) X H O onO or off ª.
Switched on O: whenthe fuel reser veleve l
is reached, a prom ptappears asking whe ther
yo uwa nttostart sear ching forga sst ations.
St arting the automatic service station
sear ch
Re quirements
RATTENTION ASSIST and the 6 X J J H V W 5 H V W
$ U H D function are activated (→page 206). Driving situation
The
$ W W H Q W L R Q $ V V L V W ' R \ R X Z D Q W W R V H D U F K I R U
D U H V W D U H D " message is shown.
#Select < H V.
The service station sear ch starts. The availa‐
ble service stations along thero ute or in the
vicinity of theve hicle's cur rent position are
displ ayed.
#Select a service station.
The service station address is displa yed.
#Me thod 1: if route guidance isnot active,
select 6 W D U W 5 R X W H * X L G D Q F H .
The selected service station is set as a desti‐
nation. Route guidance begins.
#Me thod 2: if route guidance isactivated,
select 6 W D U W 1 H Z 5 R X W H * X L G D Q F H or 6 H W D V
1 H [ W , Q W H U P H G L D W H ' H V W L Q D W L R Q .
6 W D U W 1 H Z 5 R X W H * X L G D Q F H :th e selected
service station is set as a new destination.
The pr evious destination and all intermediate
destinations are dele ted. Ro ute guidance to
th e service station begins.
6 H W D V 1 H [ W , Q W H U P H G L D W H ' H V W L Q D W L R Q :th e
selected service station is set as the next
destination. Route guidance begins.
Ro ute guidance
Note s onroute guidance
Ro ute guidance begins once a route has been
calculated.
The road and traf fic ru les and regulations alw ays
ha ve priority over multimedia sy stem driving rec‐
ommendations.
Driving recommendations are:
RNa vigation announcements
RRoute guidance display s
RLanerecommendations
If yo u do not follow the navigation announce‐
ments or if you lea vethe calculated route, a new
ro ute is calculated automaticall y.
Driving recommendations may diff er fromthe
actual road and traf fic conditions if:
RThe route is diver ted
Multimedia sy stem 267
Page 275 of 506
#Tonot use the function: switch / H D U Q - R X U
Q H \ V offª.
#Todel ete destination suggestions: select
5 H V H W.
Using extern al destinations and routes
External destinations and routes can bereceive d
from thefo llowing sources:
RMercedes-Benz Apps
Rdoor-to-door navigation with Companion App
(USA)
Rvia an MB Info call tothe Mercedes-Benz
Cus tomer Assis tance Center
A prom ptappears on the media displa y.
Re ceive d destinations and routes are sa ved in
th e pr evious destinations.
#If a destination is received: select < H Vand
continue with me thod 1 or 2.
or
#If a destination wasre ceive d with pho to
information, select 6 W D U W 5 R X W H * X L G D Q F H .
Ro ute guidance starts.
#Me thod 1: if route guidance isnot active,
select 6 W D U W 5 R X W H * X L G D Q F H .
The route tothe destination is calculated.
The map sho ws thero ute. Route guidance
th en begins.
#Me thod 2: if route guidance isactive, select
6 W D U W 1 H Z 5 R X W H * X L G D Q F H or 6 H W D V 1 H [ W
, Q W H U P H G L D W H ' H V W L Q D W L R Q .
6 W D U W 1 H Z 5 R X W H * X L G D Q F H :th ere ceive d des‐
tination address is set as a new destination.
The pr evious destinations and intermediate
destinations are dele ted. Ro ute guidance to
th e new destination begins.
6 H W D V 1 H [ W , Q W H U P H G L D W H ' H V W L Q D W L R Q: the
re ceive d destination address is set as the
next new de stination. Route guidance begins.
#Ifaro ute is received: select 6 W D U W 5 R X W H
* X L G D Q F H I U R P % H J L Q Q L Q J R I 5 R X W H or 6 W D U W
5 R X W H * X L G D Q F H I U R P & X U U H Q W 3 R V L W L R Q .
Ro ute guidance starts from the selected
position.
Ro ute guidance with cur rent traf fic re ports
Traf fic information overview
Tr af fic re ports are receive d using Live Traf fic
Information and are used forro ute guidance.
This service isuna vailable in some countries.
% There may be dif fere nces between the traf fic
re ports receive d and the actual road and
traf fic conditions.
Impor tant information on Live Traf fic Informa‐
tion:
RCu rrent tra ffic reports are receive d via the
Internet connection.
RThe traf fic situation is update d at short,regu‐
lar inter vals.
RThe status of the service subscription can be
displa yed (→page 274).
In fo rm ation on theve hicle's position is regular ly
sent toDaimler AG. The da tais immediately ren‐
de red anonymous byDaimler AGand forw arded
to the tra ffic data pr ovider. Using this data, traf‐
fi c re ports releva nt totheve hicle's position are
sent totheve hicle. The vehicle acts as a sensor
Multimedia sy stem 27
3
Page 276 of 506
forth eflow of traf fic and helps toimpr ovethe
qu ality of the tra ffic reports.
If yo udo not wish totransmit your vehicle posi‐
tion, you can ha vethis service deactivated at an
authorized Mercedes-Benz Center.
Displaying subscription information
Re quirement:
RThe vehicle is equipped with Live Traf fic
Information.
Multimedia sy stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
The subscription expiry date is automatically dis‐
pla yed:
ROne month before theex piry date.
ROne week before theex piry date.
ROn theex piry date.
#To displ aymanuall y:select / L Y H 7 U D I I L F 6 X E
V F U L S W L R Q , Q I R.
Depending on thest atus, one of thefo llowing
messages appears:
RThe period of validity forth e subscription
is displa yed.
RThe subscription has expired.
% The subscription can be extended:
RAt an authorized Mercedes-Benz Center
RVia an MB Info calltothe Mercedes-Benz
Cus tomer Assis tance Center
Displaying the traf fic map
Re quirements:
RFor Live Traf fic Information: theve hicle is
equipped with a communication module fea‐
turing an activated, integrated SIM card.
When theve hicle is star ted, the communica‐
tion module automatically es tablishes an
Internet connection. Traf fic information is
made available shortly af terw ards. Multimedia sy
stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V. 0 D S
0 H Q X
#Alternatively: if the map is displa yed in full
screen mode, press Touch Control, the con‐
troller or theto uchpad.
The map menu appears.
#Ac tivate Oº.
The traf fic map can show thefo llowing infor‐
mation:
Rtraf fic incidents, forex ample:
-roadwor ks
-road bloc ks
-warning messages
The symbols for traf fic incidents are dis‐
play ed in color (on thero ute) or gray (off
th ero ute).
Rtraf fic flow information:
-traf fic jam (red line)
-slo w-moving traf fic (yellow line)
-free-flowing traf fic (green line)
27 4
Multimedia sy stem