2018 MERCEDES-BENZ E-CLASS SEDAN information

Publication details
Internet
Fu rther information about Mercedes-Benzv ehi‐
cles and about Daimler AGcan be found on the
fo llowing websites:
http://www.mbusa.com (US Aonly)
http://www.mercedes-benz.ca (Canada only)
Editorial of fice
©Daimler AG:Notto be reprinted, translated or
ot herwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Ve hicl em anufacturer
Daimler AG
Mercedesstrasse 137
7032 7Stuttgart
Ge rmany
Symbols
In this Operator's Manual, youw illfind thef ol‐
lowing symbols:
& DANG ER Dan gerd ue tonoto bserving
th ew arning notices
Wa rning notices dr awyour attentio ntohaz‐
ards that ma yendanger your healt horlife, or
th eh ealt horl ifeofo thers.
#Please obser vethew arning notices in
th is manual.
+ENVIRONMENTAL NOTEEnvironmental
damage duetofailur etoo bserveenvi‐
ro nmental no tes
Environmental no tesi nclude information on
environmentally responsible behavior or envi‐
ro nmentally responsible disposal.
#Obser veenvironmen taln otes.
* NO
TEDama getoproperty due tofailure
to obser venotesonm aterial damage
Notesonm aterial damag einfor myou of
ri sk sw hichm aylead to yo urvehicle being
damaged.
#Obser venotesonm aterial damage.
%
Useful instructions or fur ther information
th at coul dbehelpfulto you.
X In
stru ction
( Q page )Fu
rther information on atopic
Display Information in
them ultifunction dis‐
play/multimedia display
+ Highestmenu le vel, whic histob e
selected in them ultimedia sy stem
* Corresponding submenus, whic hare
to be selected in them ultimedia sys‐
te m
*I ndicatesacause
As at 04.04.17

Service andvehicl eoperation
Vehicl eoperation outside theU SAor Canada
When youa reabroad withyour vehicle, obser ve
th ef ollowing points:
RService points or replacemen tparts ma ynot
be available immediatel y.
RUnleaded fuel ma ynotbe available forv ehi‐
cles wit hacatalytic con verter .L eaded fuel
ma ycause damag etothe catalytic con verter.
RThe fuel ma yhave anextreme lylowo ctane
number .Unsuita ble fuel can cause engine
damage.
Some Mercedes-Benz models ar eavailable in
Europe thro ugh our European De liveryP rogram.
Fo rm orei nformation, please consult an au thor‐
ized Mercedes‑Benz service center ,orwrite to
one of thef ollowing address:
In theU SA:
Mercedes-Benz US A,LLC
EuropeanD eliveryDepartment
One Mercedes Drive
Montvale,NJ0 7645-0350 In Canada:
Mercedes-Benz Canada
,Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms thes ervice in
th es ervice report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nica lhelpint he case of a
breakdown. Your calls tothet oll-free Roadside
Assis tance Hotline ar eanswe redbyo ur agents
24 hour sad ay,3 65 da ysay ear.
1-800-FOR-MERCedes (1-800-367-63 72)(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in the
Mercedes-BenzR oadside Assistance Program
brochure (USA) orthe" Roadside Assis tance" section in
them aintenanc eand warrant yinfor‐
mation bookle t(Canada). Youw illfind bo thin
th ev ehicle document wallet.
Chang eofaddress or chang eofo wnership
Inthee vent of achang eofa ddress, please send
us the" Notification of address change" in the
Service and Guarantee bookle torsimply cal lthe
Mercedes-BenzC ustomer Assis tance Center
(USA) on theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-387-0 100. We
can then reac hy ou in atimel yfashion, if neces‐
sar y.
If yo us ellyour Mercedes, pleasel eave all litera‐
tur eint hevehicle so that it is available tothe
next owner .Ify ou ha vepur chased aused vehi‐
cle, please send us the" Notice of Pur chase of
Used Car" in theS ervice and Guarantee booklet
or simpl ycall theM ercedes-Benz Cus tomer
Assis tance Center (USA) at theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )at1 -800-387-0 100.
Gene raln otes 21

Qualified specialistworks hop
An authorized Mercedes-Benz Center is aquali‐
fi ed specialis tworks hop. It has then ecessary
specialis tknowl edge, tools and qualificationst o
cor rectl yc arry out thew orkr equired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw aysh ave thef ollowing workcar ried out on
yo ur vehicle at aqualified specialis tworks hop:
Rwo rkreleva nt tosaf ety
Rservice and maintenance work
Rrepair work
Rmodifications as well as ins tallation sand
con versions
Rwo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
thev ehicle, obser vethef ollowing
information:
Rth es afet yn otes in this manual
Rtech nica ldataf or thev ehicle
Rtraf ficr ules and regulations
Rlaws and saf etys tandards per tainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particular lyone that youb elie vemay
af fect its saf eopera tion, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3M
ercedes Drive
Montvale,NJ0 7645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

If NHTSAreceive ssimilar complaints, it may
open an in vestigation ,and if it finds that as afet y
defect exists in agroup ofvehicles, it ma yorder
ar ecall and remedy campaign. Ho wever,NHT SA
canno tbecome in volved in individual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
To contact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153) (inside theU SA); go to
http://www.safercar.gov; or writ eto:Ad minis‐
trator ,NHTSA ,400 Se venthS treet, SW.,Wa sh‐
ington, DC 20590, US A.
Fu rther information on vehicle saf etyc an be
fo und at :http://w ww.safercar.g ov
LimitedWarranty
* NO
TEDama getothev ehicle arising
from violation of these operating instruc‐
tions.
Damag etothevehicle can arise from viola‐
tion of these operating instructions.
This damag eisnotcoverede ither bythe
Mercedes-Benzi mplied warrant yorbyt he
New‑ or Used- Vehicle Warrant y.
#Followt he instructions in these operat‐
ing instruction sonproper operation of
yo ur vehicle as well as on possible vehi‐
cle damage.
QR codes fort he rescue card
The QR code is secured in thef uel filler flap and
on theo pposit eside on theB -pillar .Intheeve nt
of an accident, rescue services can use theQ R
code toquickl yfind thea ppropriat erescue card
fo ry our vehicle. The cur rent rescue car dcon‐
ta ins them ostimp ortant informatio nabout your
ve hicle in acompact form ,e.g. ther outing of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code.
Ve hicl edata storage
Information from electronic control units
Yo ur vehicle is equipped wit helectronic contro l
units. Some of these ar enecessar yfor thes afe
operation of your vehicle, while some assis tyou
when driving (driver assis tance sy stems). In
addition, your vehicle pr ovides con venience and
enter tainment functions, whic harealso made
possible byelectronic control units.
Elect ronic control units contai ndatam emories
whic hcan temp orarily or permanently store
te ch nica linformatio nabout thev ehicle's operat‐
ing status ,component loads, mainte nance
re qu irements and tech nica levents or malfunc‐
tions.
In general ,this information documents thes tate
of ac omponent part, amodule, asystemort he
sur roundings, fore xamp le:
Roperatin gstatuses of sy stem components
(e.g. fluid leve ls, batter ystatus ,tirep ressure)
Rstatus messages concernin gthe vehicle and
its individualc omponents(e.g. number of
wheel revo lutions/speed, decele ration, lat‐
26
General no tes

eral acceleration,displa yoft hefast ened seat
belts)
Rmalfunctions or defectsini mportant sy stem
components (e.g. lights, brakes)
Rinformation on vehicle damag eevents
Rsystem reactionsins pecial drivin gsituations
(e.g. air bag deployment, inter ventio nofs ta‐
bilityc ontrol sy stems)
Rambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding thea ctual control unit
function ,this dat aassists them anufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this
dat aist emporar yand is onl yprocessed in the
ve hicle itself. Onl yasmall portion of thed atai s
st ored in thee vent or malfunctio nmemor y.
When your vehicle is serviced, tech nica ldata
from thev ehicle can be read out byservice net‐
wo rkemplo yees or thirdp arties .Services
include repair services, maintenanc eprocesses,
wa rrant yevents and qualitya ssurance meas‐
ures, fore xamp le. The read out is per form ed via
th el egall yprescribed por tfor OBD ("on-board diagnostics"
)inthevehicle. The respective
service networ klocations or thirdp arties col‐
lect ,proces sand use thed ata. The ydocument
te ch nica lstatuses of thev ehicle, assis tinfind‐
in gm alfunctions and impr oving qualitya nd are
transmitted tothem anufacturer ,ifnecessar y.
Fu rthermore, them anufacturer is subject
to
product liabilit

y .F or this, them anufacturer
requ irestech nica ldataf romv ehicles.
Malfunctio nmemories in thev ehicle can be
re se tbya serviceoutle tasp artofr epair or
maintenanc ework.
The ycan enter dat aintot he vehicle's con veni‐
ence and inf otainment functionst hemselves as
par toft he selected equipment.
This includes, fore xamp le:
Rmultimedia dat asuchasm usic,films or pho‐
to sf or playbac kinanintegrated multimedia
sy stem
Raddress book dat afor use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
Rentered navigation destinations
Rdat aabout theu se of Interne tservices This dat
acan be stored locally in thev ehicle or
is located on adevice whic hyou ha veconnected
to thev ehicle. If this dat aisstore dint hevehi‐
cle, youc an dele teit at an ytime. This dat acan
onl ybet ransmitte dtothirdp arties upon your
re qu estw ithp articular rega rd tothes cope of
use of online services according to your selected
settings.
Yo uc an stor eorc hangeconvenience settings/
individualizatio ninthevehicle at an ytime.
Depending on thee quipment, this includes, for
ex ample:
Rseat and steering wheel position settings
Rsuspension and climat econtrol settings
Rindividualization suc hasinterior lighting
If yo ur vehicle is accordingly equipped,y ou can
connect your smartphoneora n
other mobile end
device tothev ehicle. Youc an cont rolthem via
th ec ontrol element sintegrated in your vehicle.
Images and audiof romt he smartphone can be
output via them ultimedia sy stem. Cer tain infor‐
matio nissimultaneouslyt ransmittedtoyour
smartphone.
General no tes 27

Depending onther espectiv eintegration type,
th is includes, fore xamp le:
Rgeneral vehicle information
Rposition data
This enables theu se of selected smartphone
Apps, e.g. navigation or music playbac k.Ther eis
no fur ther interaction between thes martphone
and thev ehicle; in particular ,vehicle dat aisnot
directl yaccessible. The type of fur ther dat apro‐
cessingisd etermined bythep rovideroft he App
used. The respectiv eApp and your smartphone's
operatin gsystemd etermine whe ther changes
can be made tothes ettings and whic hsettings
can be changed.
Service pr oviders
Wire less networ kconnection
If yo ur vehicle has awireless networ kconnec‐
tion, it enables dat atobeexchanged between
yo ur vehicle and additional sy stems. The wire‐
less networ kconnection is enabled via thev ehi‐
cle's transmission and reception uni torvia con‐
nected mobil eend device s(e.g .smart phones). Onlin
efunction scan be used via thew ireless
networ kconnection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manufa cturer's se rvices
The manufacturer describes ther espectiv efunc‐
tions and cor responding legal dat aprotection
information when suitable fort he manufacturer's
online services. Personal dat amaybe used for
th ep rovision of online services. Dat ais
ex ch anged via asecur econnection, e.g .tothe
manufacturer's designated IT sy stems. Personal
dat aisc ollected, processed and used via the
pr ov ision of service sexclusivel yonthe basis of
legal permissions or wit hprior consent.
The services and function s(sometimes subject
to afee) can usually be activated or deactivated.
In some cases, this also applies tothee ntire
ve hicle's dat aconnection. This excludes, in par‐
ticular ,legally prescribed function sand services.
Thir dparty se rvices
If it is possibletou se onlineservices from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible pr
ov ider .The manufactur er has n
o influenc
eon
th ec onte ntexc hanged.
Please enquire, therefore, about thet ype, scope
and purpose of thec ollection and use of per‐
sonal dat aaspartoft hirdp arty service sfrom
th eir respectiv eprovider.
COMAND/mbrace
Ifth ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
ation, theu se of thev ehicle in cer tain situations,
and thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Fo ra dditional information please refertot he
ch ap terM ultimedias ystema nd/or them brace
Te rm sa nd Conditions.
Event Data Recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tainc rash or nea rcrash -likes it‐
uations, such as an air bag deploymen torhitting
ar oad obstacle, dat athat will assi stin under‐
28
Generaln otes

Restra int sy stem
Pr otection byther estraint sy stem
The restra int sy stem includes thef ollowing:
RSeat belt sy stem
RAir bags
RChild restra int sy stem
RChild seat securing sy stem
The restra int sy stem can reduce ther isk of vehi‐
cle occupants coming int ocontact wit hparts of
th ev ehicle interior in thee vent of an accident. In
th ee vent of an accident, ther estraint sy stem
can also reduce thef orces towhic hthe vehicle
occupants ar esubjected.
As eat belt can onl yprovide theb estleve lofp ro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, Emergency Tension‐
ing Device sand/or ai rbagss upplem entthep ro‐
te ction of fere dbyac orrectl yw orns eat belt.
Emer gency Tensioning Device sand/or ai rbags
ar en otdepl oyed in everyaccident. In order
fort he restra int sy stem toprov ide the
intended le velofp rotection, eac hvehicle occu‐
pant mus tobser vethef ollowing information:
RFasten seat belts cor rectl y.
RSit in an almos tupright seat position wi th
th eir bac kagains tthe seat backrest.
RSit wit htheir feet resting on thef loor ,ifp os‐
sible.
RAlw ayss ecur epersons under 5ft(1.50 m)
ta ll in an additional restra int sy stem suitable
fo rM ercedes-Benz vehicles.
Ho wever,no sy stem available toda yc an com‐
ple tely elimin atei njuries and fata lities in eve
ry
ac

cidents ituation. In particular ,the seat belt
and air bag generally do no tprotect against
objects penetrating thev ehicle from theo utside.
It is also no tpossible tocomplet elyr ule out the
ri sk of injur ycaused bythea ir bag deploying.
Reduce drestraint sy stem pr otection
&
WARNING Risk of injury or deathfrom
modifications tother estraint sy stem
The restra int sy stem can no longer function
cor rectly af tera lterations ha vebeen made.
The restra int sy stem ma ythen no tprotect
th ev ehicle occupants as intended byfailing
in an accident or triggering unexpec tedly ,for
ex ample
#Ne vera lter thep arts of ther estraint
sy stem.
#Ne vertamper wit hthe wiring or any
electronic component parts or their
software.
RIf it is necessar ytomodifythev ehicle to
accommodat eaperson wit hdisabilities, con‐
ta ct an au thorized Mercedes-Benz Center for
de tails.
RUS Ao nly: ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Occupant saf ety 31

BAGO FFindicator lam pisoff.Ift he front
passenger seat is occupied, mak esure, bo th
befor eand during thej ourne y,that thes tatus of
th ef ront passenger air bag is cor rect
(
→page 42).
* NO
TEImpo rtant points toremember if
th ef ront passenger seat is unoccupied
In an accident, thec omponents of the
re stra int sy stem ma ydeplo yunnecessarily
on thef ront passenger side if:
RTher eareheavy objects on thef ront
passenger seat.
RThe seat belt tongueise ngaged in the
seat belt buckle of thef ront passenger
seat and thef ront passenger seat is
unoccupied.
#St ow object sinas uitable place.
#Onlyone person should use eac hseat
belt at an yone time.
Protection bythea ir bags
Depending on thea ccidents ituation,anair bag
ma ysupplement thep rotection of fere dbyac or‐
re ctly fastened seat belt.
&
WARNING Risk of injury or deathdueto
incor rect seatp osition
If yo ud eviat ef romt he cor rect seatp osition,
th ea ir bag cann otper form its intended pro‐
te ctiv efunction and deployment ma yeven
cause fur ther injuries.
To avo id hazardous situations ,alway sm ake
sur ethat all vehicle occupants:
RHa ve their seat belt fastened cor rectly,
including pregnant women.
RAres eated properly and that dis tance to
th ea ir bags is as larg easpossible.
RObser vethef ollowing information.
#Alw aysm akes uret hat ther ea reno
objects between thea ir bag and the
ve hicle occupant.
To avo idther isk sresulting from thed eployment
of an air bag, eac hvehicle occupant must
obser vethef ollowing information:
RBefor estartin gy our journe y,adjus tyour seat
cor rectly ;the driver's seat and front
passenger seat should be mo vedasf ar back
as possible.
When doing so, alw ayso bser vethei nforma‐
tion on thec orrect driver's seatp osition
(
→page 83).
ROnlyhold thes teering wheel bythes teering
wheel rim. This all owsthe air bag tobe fully
deplo yed.
RAlw aysl ean agains tthe seat backres twhen
th ev ehicle is in motion. Do no tlean forw ards
or agains tthe door or side windo w.Youm ay
ot herwise be in thed eployment area of the
air bags.
RAlw aysk eep your feet on thef loor .Don ot
put your feet on thec ockpit, fore xamp le.
Yo ur feet ma yotherwise be in thed eploy‐
ment area of thea ir bag.
RIfch ildren ar etrave ling in thev ehicle,
obser vethea dditional no tes(→pag e46).
Occupant saf ety 39