2018 MERCEDES-BENZ E-CLASS SEDAN service
[x] Cancel search: servicePage 248 of 498
![MERCEDES-BENZ E-CLASS SEDAN 2018 Owners Manual RAMercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is active.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [](/manual-img/4/34819/w960_34819-247.png "MERCEDES-BENZ E-CLASS SEDAN 2018 Owners Manual RAMercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is active.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [")
RAMercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is active.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [ S R U W , P S R U W
This function is no tavailable in all countries.
Only individual profiles can be impor tedo r
ex por ted.
The individual profiles ar ealway sc ollectively
impor tedore xported.
#Impor t:select , P S R U W 3 U R I L O H V I U R P 6 H U Y H U.
The 7 K H S U R I L O H G D W D L P S R U W R Y H U Z U L W H V D O O
H [ L V W L Q J S U R I L O H G D W D ' R \ R X Z D Q W W R F R Q
W L Q X H " messag eappears .
#Select < H V.
Userp rofile sa reimpor ted.
#Expor t:select ( [ S R U W 3 U R I L O H V W R W K H 6 H U Y H U.
User profiles ar eexpo rted.
% Certain settings ,suc hasa ddress book
ent ries or pr evious destination sfromt he
navigation sy stem, ar enot ex ported. Setting user profile options
Multimedia sy
stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
#Highlight aprofile.
#Select ¥options.
The following option sareavailable:
R 5 H Q D P H
R ' H O H W H
R 5 H V H W
% The gues tprofile canno tbedeletedo r
re named.
Soft wareupdate
Information on softwar eupdates
The multimedias ystemp rovidesam essage
when an updat eisavailable.
Dependingont he source,youc an per form vari‐
ous updates: Softwar
eupdate
Source of the
update Up
dat etype
Interne tN avigation map, sys‐
te mu pdates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps
Softwar eupdates ensur eyour vehicle's tech nol‐
ogy is al ways up-to-date.
In order tocons tantl yimpr ove theq ualityofo ur
services youw illreceive futureupdates fory our
multimedia sy stem, theM ercedes-Benz mbrace
®
services and your vehicle's communication mod‐
ule. These will con veniently be sent to youvia
th em obile phone connection in your vehicle
and, in man ycases, ins talled automaticall y.Yo u
can monito rthe status of your updates at any
tim eont he Mercedes me por tala nd find infor‐
matio nabout potentia linno vations.
24 6
Multimedia sy stem
Page 260 of 498
Multimedia system:
, 1 D Y L J D W L R Q
#Select , Q W H U P H G L D W H ' H V W L Q D W L R Q V D Q G , Q I R .
The following informatio nisdisplayed:
Rintermediat edestinations and destination
The routec an also inc ludeuptofour
intermediat edestinations.
Rname, address
Rremaining driving dis tance
Rtime of ar riva l
Selecting an alternativ eroute
Multimedia sy stem:
, 1 D Y L J D W L R Q.À 5 R X W H D Q G 3 R V L W L R Q
#Select $ O W H U Q D W L Y H 5 R X W H.
The routes ar edispl ayed in accordance with
th es etting made in ther out esettings.
The cur rentl ys elected routeiss hown wit ha
dar kblue line.
#Select thea lternativ eroute. Switching
thea utomatic gass tatio nsear ch
on/off
Multimedia sy stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
#Switch 5 H V H U Y H ) X H O onO or off ª.
Switched on O:whenthef uel reser veleve l
is reached, apromp tappear sasking whe ther
yo uw ant tostar ts ear ching forg as stations.
St arting thea utomatic service station
sear ch
Re quirements:
RATTENTION ASSIS Tand the 6 X J J H V W 5 H V W
$ U H D function ar eactivated (→pag e195).
Driving situation
The $ W W H Q W L R Q $ V V L V W ' R \ R X Z D Q W W R V H D U F K I R U
D U H V W D U H D " messageis shown.
#Select < H V.
The service statio nsear ch st arts.The availa‐
ble servic estations alongt herouteorint he
vicinity of thev ehicle's cur rent positio nare
displ ayed.
#Select thes ervice station.
The servic estatio na ddress is displa yed.
#Ifro uteg uidance isno ta ctive, select 6 W D U W
5 R X W H * X L G D Q F H.
The selected servic estatio niss etas ad esti‐
nation.R outeguidance begins.
or
#If ro uteg uidance isactive, select 6 W D U W 1 H Z
5 R X W H * X L G D Q F H or 6 H W D V 1 H [ W , Q W H U P H G L D W H
' H V W L Q D W L R Q .
6 W D U W 1 H Z 5 R X W H * X L G D Q F H:the selected
service statio niss etas an ew destination.
The pr evious destination and all intermediate
destination saredele ted. Ro uteg uidance to
th es ervice statio nbegins.
6 H W D V 1 H [ W , Q W H U P H G L D W H ' H V W L Q D W L R Q :the
selected service statio niss etas then ext
intermediat edestination. Routeg uidance
begins.
258 Multimedia system
Page 267 of 498
#Arout ehas beenr eceived:select 6 W D U W
5 R X W H * X L G D Q F H I U R P % H J L Q Q L Q J R I 5 R X W H or
6 W D U W 5 R X W H * X L G D Q F H I U R P & X U U H Q W 3 R V L W L R Q .
Ro uteg uidance starts from thes elected
position.
Ro uteg uidancew ith current traf ficr epo rts
Tr af fici nformation overview
Tr af ficr eports ar ereceived using Liv eTraffic
Information and ar eused forr out eguidance.
This servic eisunavailable in some countries.
Ther emaybe dif fere nces betwee nthe traf fic
re ports receive dand thea ctual road and traf fic
conditions.
Impor tant informatio nonLiveT raffic Info rma‐
tion:
RCu rrent tra ffic reports ar ereceived via the
Interne tconnection.
RThe traf fics ituation is update datshort,regu‐
lar inter vals.
RThe subscri ption informatio nshows th esta‐
tus (→pag e265). Info
rmatio nont hevehicle's position is regular ly
sent toDaimle rAG. Th edataisi mmediatel yren‐
dered anonymous byDaimle rAGandforw arded
to thet raffic dat aprovider. Usingt his data, traf‐
fi cr eports releva nt tothev ehicle's position are
sent tothev ehicle. The vehicle acts as asensor
fo rt he flow of traf fica nd helps toimpr ovethe
qu alityoft he traffic reports.
If yo udon otwish totransmity ourvehicle posi‐
tion, youc an ha vethis service deactivated at an
authorized Mercedes-Benz Center.
Displaying subscription information
Re quirements:
RThe vehicle is equipped wit hLiveT raffic
Information.
Multimedia sy stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
The subscription expir yd ateisa utomaticall ydis‐
pla y
e d:
Rone mont hbefor ethe expir yd ate
Rone week befor ethe expir yd ate
Ron thee xpiry date
#Todispl aymanuall y:select / L Y H 7 U D I I L F 6 X E
V F U L S W L R Q , Q I R.
Depending on thes tatus ,one ofthef ollowing
messages appears:
Rth ep eriod of validity fort he subscription
is displa yed.
Rthes ubscription has expired.
% The subscription can be extended:
Rat an au thorized Mercedes-Benz Center
Rvia an MB Inf ocalltotheM ercedes-Benz
Cus tomer Assis tance Center
Display ingthet raffic map
Requ irements:
RForL iveT raffic Info rmation: thev ehicle is
equipped wit hacommunication module fea‐
turing an activated, integrated SI Mcard.
RWhen thev ehicle is star ted, thec ommunica‐
tion module automaticall yestab lishes an
Interne tconnection .Traffic in form ation is
mad eavailable shortl yafter wa rds.
Multimedia sy stem 265
Page 272 of 498
screen. These include parking lots, service
stations and highwa yexits, fore xamp le.
Displ aying then extintersectin gstreet
Re quirements:
RRouteg uidance isno ta ctive.
Multimedia system:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
#Activate O 1 H [ W , Q W H U V H F W L Q J 6 W U H H W .
The nam eofthe next intersecting stre et will
be displa yedatt he upper edg eofthe displa y.
Displaying them apversion
Multimedia sy stem:
, 1 D Y L J D W L R Q.Z 2 S W L R Q V
#Select 0 D S 9 H U V L R Q.
#Select ' H W D L O V.
% Information about ne wversions of thed igital
map can be obtained from an authorized
Mercedes-Benz Center.
Av oiding an area
Yo uc an define areas alongar outethat you
wo uld liketoa void. Av
oiding anew area
Multimedia sy stem:
, 1 D Y L J D W L R Q.À 5 R X W H D Q G 3 R V L
W L R Q. $ Y R L G 2 S W L R Q V. $ U H D V
#Select $ Y R L G 1 H Z $ U H D.
#Tosear chforana reav iathe map: select
8 V L Q J 0 D S .
#Movethem ap
or
#To sear chforana reau sing an address:
select $ G G U H V V ( Q W U \ .
#Enter thea ddress.
#Select 6 H O H F W ' H V W L Q D W L R Q.
The map appears.
#To displ ayan area: presstheT ouc hControl,
th et ouchpad or thec ontroller.
Ar ed rectangle appea rs.T hisd esignates the
area that shouldbea voided.
#To chang ethe siz eofthe area: swipe up or
down on theT ouc hControl or thet ouchpad.
or
#Slide thec ontroller up or down.
The map scale is enlar gedorr educed and
ch anges thes ize of thea rea.
#To setthe area: presstheT ouc hControl,
th et ouchpad or thec ontroller.
The area is entered int othe list.
Changing an area
Multimedia sy stem:
, 1 D Y L J D W L R Q.À 5 R X W H D Q G 3 R V L
W L R Q. $ Y R L G 2 S W L R Q V. $ U H D V
#Highlight an area in thel ist.
#Select ¥ ( G L W.
Moving thea reaont he map
#Swipe in an ydirection on theT ouc hControl
or touchpad.
or
#Slid ethe controller in an ydirection.
Changing thes ize of thea rea
#To star t:press theT ouc hControl, thet ouch‐
pad or thec ontroller.
270
Multimedia sy stem
Page 285 of 498
Deletingtext messages
Multimedia sy stem:
, 3 K R Q H.i 7 H [ W 0 H V V D J H
#Select ¥.
#Todel eteat extm essage: select ' H O H W H.
#Tochang efolders: select 6 Z L W F K ) R O G H U .# 2 X W E R [
or
#Select ' U D I W V.
Apple CarPlay™
Overvie wofApple CarPlay™
iPhone®function scan be used via them ultime‐
dia sy stem using Apple CarPlay™. The yareoper‐
ated using thec ontroller or theS iri
®voice-oper‐
ated control sy stem. Youc an act ivat et he voice-
operated control sy stem bypressing and holding
th eó button on them ultifunction steering
wheel.
When using Apple CarPlay™ via thev oice-oper‐
ated control sy stem, them ultimedia sy stem can st
ill be operated via theV oice Control Sy stem
(
→pag e216).
On ly one mobile phone atat imec an be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sys‐
te m.
The availabilityofA pple CarPlay™ ma yvary
accordingtot he country.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and conte nt connected
to it.
Information on Apple CarPlay™
While using Apple CarPlay™ various functions of
th em ultimedia sy stem, e.g. telephon yorthe
media sources Blue tooth
®audio and iPod®,are
una vailable.
Onl yone routeg uidance can be activ eatatime.
If ro uteg uidance isactiv eont he multimedia sys‐
te m, it is closed when routeg uidance isstar ted
on them obile phone. Connecting an iPhone
®via Apple CarPlay™
Re quirements:
RApple®operatin gsystemv ersion iOS 8.3 or
abo veis ins talled on thei Phone®.
RTher eisanI nternetconnection fort he full
ra ng eoff unctions forA pple CarPlay™.
RThe iPhone®is connected tothem ult imedia
sy stem via theU SB port çusing asuita‐
ble cable (
→pag e300).
Multimedia sy stem:
, & R Q Q H F W. $ S S O H & D U 3 O D \
Setting automatic or manual start
Am essage appearswhen connec tedf or thef irst
time.
#Au tomatic star t:select $ X W R P D W L F D O O \ .
6 W D U W $ X W R P D W L F D O O \ is activatedO.
Apple CarPlay™ will no wstart immediately
af te rt he iPhone
®is connected tothem ulti‐
media sy stem using aUSB cable.
#Manuals tart:select 0 D Q X D O O \ .
#Selectthei Phone®in thed evice list.
Multimedia sy stem 283
Page 286 of 498
Accepting/rejecting thed atap rote ction reg‐
ulations
Am essag ewitht he dat aprotection regulations
appears.
#Select $ F F H S W 6 W D U W .
or
#Select ' H F O L Q H ( Q G.
If yo us elected automat icstart, youw illha ve
to star tA pple CarPlay™ manuall ythe next
time youw ant touse it.
Exiting Apple CarPlay™
#Press theò button on them ultifunction
st eering wheel, fore xamp le.
% If Apple CarPlay™ wasn otdispla yedint he
fo re ground befor edisconnecting, thea ppli‐
cation starts in theb ackg round when recon‐
nected. Youc an call up Ap pleCarPlay™ in
th em ain menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
, & R Q Q H F W. $ S S O H & D U 3 O D \. 6 R X Q G
#Select thet one men u(→page 316). Endin
gApple CarPlay™
Multimedia sy stem:
, & R Q Q H F W. $ S S O H & D U 3 O D \
#Select ' L V F R Q Q H F W .
The connection is ended.
The mobile phone continues tobe supplied
wit he lectri city.
or
#Disconnect thec onnecting cable between
th em obile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th ec onnecting cable onl ywhen thev ehicle is
st ationar y.
Android Auto
Android Autoove rview
Mobile phonef unctionscan be used with
Android Autousingt he Android operating sys‐
te mont he multimedia sy stem. It is operated
using thec ontroller or thev oice-operated con‐
trol sy stem. Youc an activat ethe voice-opera ted
control sy stem bypressing and holding theó
button on them ultifunction steering wheel. When using Android
Autovia thev oice-opera ted
control sy stem, them ultimedia sy stem can still
be opera tedv iatheV oice Control Sy stem
(
→pag e216).
Only one mobile phone at atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
The availabilityofA ndroid Au toand Android Auto
App smayvary accordingtot he country.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and conte nt connected
to it.
Information on Android Auto
While using Android Auto,v arious functi ons of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth
®audio, ar enotavailable.
Only one routeg uidance can be activ eatatime.
If ro uteg uidance isactiv eont he multimedia sys‐
te m, it is closed when routeg uidance is star ted
on them obile phone.
284
Multimedia sy stem
Page 288 of 498
Transfer redv ehicle dat awhenu sing Apple
CarPlay™ and Android Auto
Information on trans ferred vehicl edata
When using Android Autoor Apple CarPlay™,
cer tain vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible.
Sy stem information:
RSoftwar erelease of them ultimedia sy stem
RSy stem ID (anonymized)
The transfer of this dat aisusedtooptimize com‐
munication between thev ehicle and them obile
phone.
To do this, and toassigns everalv ehicles tothe
mobilep hone,avehicle identifier is randomly
ge nerated.
Thi sh asno connectio ntothevehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(
→pag e248).
Driving status data:
RTransmission position engaged
RDistinction between par ked, standstill, rolling
and driving
RDay/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter how
con tent is displ ayed tocor respond tothed riving
situation.
Po sition data:
RCoordinates
RSpeed
RCompass direction
RAc celeration dire ction
Thisd ata is on lytransfer redw hile then avigation
sy stem is activ einorder toimpr oveit (e.g. so it
can continue functioning when in atunnel).
Mercedes-Benz mbrace®(USA)
Making acall via theo verhead control panel
Mercedes-Benz mbrace®is available in theU SA.
1Roadside Assis tance call
2SOS button co ver
3MB Inf ocall
4SOS button
#To mak eaR oadside Assistance call: press
button 1.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
286
Multimedia sy stem
Page 289 of 498
#Tomak eane mergency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4foratl east
one second.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
#To mak eanMBI nfoc all: press button 3.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
An emergency cal lcan be initia tede venifa
Ro adside Assis tance or MB Inf ocallisa ctive.
This has priority overallot her activ ecalls.
Callsv iatheo verhead control panel ar eonly
possible wit hanavailable mobile phonen et‐
wo rk.
Fu rther information on Mercedes-Benzm brace
®
andother services can be found at :http://
www .mbusa.com Inf
ormatio nonthe eme rgency call sy stem
&
WARNING Risk of accident and injury
despit epressing theS OS button
Even if youp ress theS OS button in an emer‐
ge ncy ,remaining in thev ehicle ma ybedan‐
ge rous fort he following reasons:
Ryo us ee smo keinside or outside of the
ve hicle, e.g. if ther eisaf irea fter an acci‐
dent
Rth ev ehicle is on adangerous section of
ro ad
Rthev ehicle is no tvisible or canno teasily
be seen by otherroad users, particular ly
when dar korinpoor visibility conditions
#Leavethev ehicle immediately in this or
similar situations as soon as it is saf eto
do so.
#Mo vetoas afel ocatio nalongw itho ther
ve hicle occupants.
#In suc hsituations, secur ethe vehicle in
accordance wit hnational regulations,
e.g. wit hawarning triangle.
Automatic eme rgency call
The emer gency cal lisinitia tedint hefollowing
situations:
Rth ea ir bag is deplo yed.
RtheE mer gency Tensioning Device saretrig‐
ge red.
Yo uc an endana utomaticallyinitiated emer‐
ge ncy cal lyourself af ter60s econds.
Manual emer gency call
An emer gency cal lcan be initia tedm anuall yvia
th eS OS button in theo verhead control panel
(
→pag e286).
If yo ul eave thev ehicle immediately af terp ress‐
ing theS OS button, youdon otknow if
Mercedes-Benz mbrace
®has successfull ymade
th ee mer gency call.
Initiated eme rgency call
When avoice connection is es tablished between
th eC ustomer Assis tance Center and thev ehicle
occupants, thef ollowing options apply:
RIfth ev ehicle occupants ar eresponsive: the
Mercedes-BenzC ustomer Assis tance Center
Multimedia sy stem 287