2018 MERCEDES-BENZ E-CLASS SEDAN service

eral acceleration,displa yoft hefast ened seat
belts)
Rmalfunctions or defectsini mportant sy stem
components (e.g. lights, brakes)
Rinformation on vehicle damag eevents
Rsystem reactionsins pecial drivin gsituations
(e.g. air bag deployment, inter ventio nofs ta‐
bilityc ontrol sy stems)
Rambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding thea ctual control unit
function ,this dat aassists them anufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this
dat aist emporar yand is onl yprocessed in the
ve hicle itself. Onl yasmall portion of thed atai s
st ored in thee vent or malfunctio nmemor y.
When your vehicle is serviced, tech nica ldata
from thev ehicle can be read out byservice net‐
wo rkemplo yees or thirdp arties .Services
include repair services, maintenanc eprocesses,
wa rrant yevents and qualitya ssurance meas‐
ures, fore xamp le. The read out is per form ed via
th el egall yprescribed por tfor OBD ("on-board diagnostics"
)inthevehicle. The respective
service networ klocations or thirdp arties col‐
lect ,proces sand use thed ata. The ydocument
te ch nica lstatuses of thev ehicle, assis tinfind‐
in gm alfunctions and impr oving qualitya nd are
transmitted tothem anufacturer ,ifnecessar y.
Fu rthermore, them anufacturer is subject
to
product liabilit

y .F or this, them anufacturer
requ irestech nica ldataf romv ehicles.
Malfunctio nmemories in thev ehicle can be
re se tbya serviceoutle tasp artofr epair or
maintenanc ework.
The ycan enter dat aintot he vehicle's con veni‐
ence and inf otainment functionst hemselves as
par toft he selected equipment.
This includes, fore xamp le:
Rmultimedia dat asuchasm usic,films or pho‐
to sf or playbac kinanintegrated multimedia
sy stem
Raddress book dat afor use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
Rentered navigation destinations
Rdat aabout theu se of Interne tservices This dat
acan be stored locally in thev ehicle or
is located on adevice whic hyou ha veconnected
to thev ehicle. If this dat aisstore dint hevehi‐
cle, youc an dele teit at an ytime. This dat acan
onl ybet ransmitte dtothirdp arties upon your
re qu estw ithp articular rega rd tothes cope of
use of online services according to your selected
settings.
Yo uc an stor eorc hangeconvenience settings/
individualizatio ninthevehicle at an ytime.
Depending on thee quipment, this includes, for
ex ample:
Rseat and steering wheel position settings
Rsuspension and climat econtrol settings
Rindividualization suc hasinterior lighting
If yo ur vehicle is accordingly equipped,y ou can
connect your smartphoneora n
other mobile end
device tothev ehicle. Youc an cont rolthem via
th ec ontrol element sintegrated in your vehicle.
Images and audiof romt he smartphone can be
output via them ultimedia sy stem. Cer tain infor‐
matio nissimultaneouslyt ransmittedtoyour
smartphone.
General no tes 27

Depending onther espectiv eintegration type,
th is includes, fore xamp le:
Rgeneral vehicle information
Rposition data
This enables theu se of selected smartphone
Apps, e.g. navigation or music playbac k.Ther eis
no fur ther interaction between thes martphone
and thev ehicle; in particular ,vehicle dat aisnot
directl yaccessible. The type of fur ther dat apro‐
cessingisd etermined bythep rovideroft he App
used. The respectiv eApp and your smartphone's
operatin gsystemd etermine whe ther changes
can be made tothes ettings and whic hsettings
can be changed.
Service pr oviders
Wire less networ kconnection
If yo ur vehicle has awireless networ kconnec‐
tion, it enables dat atobeexchanged between
yo ur vehicle and additional sy stems. The wire‐
less networ kconnection is enabled via thev ehi‐
cle's transmission and reception uni torvia con‐
nected mobil eend device s(e.g .smart phones). Onlin
efunction scan be used via thew ireless
networ kconnection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manufa cturer's se rvices
The manufacturer describes ther espectiv efunc‐
tions and cor responding legal dat aprotection
information when suitable fort he manufacturer's
online services. Personal dat amaybe used for
th ep rovision of online services. Dat ais
ex ch anged via asecur econnection, e.g .tothe
manufacturer's designated IT sy stems. Personal
dat aisc ollected, processed and used via the
pr ov ision of service sexclusivel yonthe basis of
legal permissions or wit hprior consent.
The services and function s(sometimes subject
to afee) can usually be activated or deactivated.
In some cases, this also applies tothee ntire
ve hicle's dat aconnection. This excludes, in par‐
ticular ,legally prescribed function sand services.
Thir dparty se rvices
If it is possibletou se onlineservices from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible pr
ov ider .The manufactur er has n
o influenc
eon
th ec onte ntexc hanged.
Please enquire, therefore, about thet ype, scope
and purpose of thec ollection and use of per‐
sonal dat aaspartoft hirdp arty service sfrom
th eir respectiv eprovider.
COMAND/mbrace
Ifth ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
ation, theu se of thev ehicle in cer tain situations,
and thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Fo ra dditional information please refertot he
ch ap terM ultimedias ystema nd/or them brace
Te rm sa nd Conditions.
Event Data Recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tainc rash or nea rcrash -likes it‐
uations, such as an air bag deploymen torhitting
ar oad obstacle, dat athat will assi stin under‐
28
Generaln otes

&WARNING Risk offata linjur ydue to
ex posur etoextreme heat or coldint he
ve hicle
If people –particularly children –are
ex posed toextreme heat or col dovera n
ex tende dperio doft ime,ther eisar isk of
inju ryor eve nfatal injur y.
#Neverlea ve anyone –p articularly chil‐
dren –unat tende dint hevehicle.
&
WARNING Risk of burn swhen thec hild
seat is exposed todirect sunlight
If th ec hild restra int sy stem is exposed to
direct sunlight or heat, parts could heat up.
Children could suf ferb urns from these parts,
particularly on me tallic parts of thec hild
re stra int sy stem.
#Alw aysm akes uret hat thec hild
re stra int sy stem is no texposedt o
direct sunlight.
#Pr otect it wit hablanket,for example.
#Ifth ec hild restra int sy stem has been
ex posed todirect sunlight ,allowitt o
cool befor esecuri ngachild int oit.
#Ne verlea ve children unatte ndedint he
ve hicle.
The use of seat belts and child restra int sy stems
is requ ired bylawi n:
RAll 50 states
RThe U.S. territories
RThe District of Columbia
RAll Canadian pr ovinces
All child restra int sy stems mus tmeetthe follow‐
ing standards:
RU. S. Federal Mo torV ehicle Saf etyS tandards
21 3a nd 225
RCanadian Mo torV ehicle Saf etyS tandards
21 3a nd 210.2
Yo uc an obtain fur ther information about the
cor rect child restra int sy stem from any
Mercedes-Benz Service Center. To
impr oveprotection forc hildren younger than
12 yearso ld or unde r5ft(1.50 m) in height,
Mercedes-Ben zrecommends youo bserv ethe
fo llowing information:
ROnl ysecur echildren using achild restra int
sy stem whic hisappropriat etothe height,
ag ea nd weight of thec hild and suitable for
Mercedes-Benzv ehicles. Be suretoobserve
th ei nstruction sfor cor rect us eoft hechild
re stra int sy stem.
RAlw aysi ns tallac hild restra int sy stem on a
re ar seat if possible.
ROnly usethef ollowing securing sy stems for
ch ild restra int sy stems:
-th es eat belt sy stem
-th eL ATCH -type (ISOFIX)m ounting brack‐
et s
-th eT op Tether anchorages
RThe manufacturer's ins tallation instructions
fo rt he child restra int sy stem.
RThe warning labels in thev ehicle interior and
on thec hild restra int sy stem.
Occupant saf ety 47

RAfteru nlocking thev ehicle using KEYLESS-
GO.
% When them brace service (
→page287)is
activ eand thea larms tays on form oret han
30 seconds, amessag eisautomaticall ysent
to theC ustomer Assis tance Center.
Deacti vatin gthe ATA
#Press the%, &orp button on the
SmartK ey.
or
#Press thes tart/s topb utton wit hthe Smart‐
Ke yint he stow agec ompartment
(
→pag e136)
Deactivating thea larm using KEYLESS-GO:
#Grasp theo utside door handle wit hthe
Sma rtKe yo utside thev ehicle.
82
Opening and closing

aboutthre es econds. Be sur etoobservethe
saf etyn otes under "Driving instructions".
St arting thev ehicle in eme rgency operation
mode
If th ev ehicle does no tstart and the3ODFH WKH
.H\ LQ WKH 0DUNHG 6SDFH 6HH 2SHUDWRU
V 0DQXDO
displa ymessag eappear sinthe multifunction
displa y,yo uc an star tt he vehicle in emer gency
operation mode.
#Ensure that mar keds pace 2is em pty.
#Re mo veSmartK ey1 from thek eyring.
#La yS mart Key1 in mar keds pace 2.
The vehicle will star ta fter as hor twhile.
Ifyo ur emo veSmartK ey1 from mar ked
space 2,the engine starts again. Forfur‐
th er vehicle starts ,howe ver,SmartK ey1
mus tbel ocated in mar keds pace 2during
th ee ntir ejourne y.
#Have SmartK ey1 checkedataq ualified
specialis tworks hop.
If th ev ehicle doe snotstar t:
#Lea veSmartK ey1 in mar keds pace 2.
#Depress theb rake pedal and star tt he vehicle
using thes tart/s topb utton.
#Startt he vehicle using thes tart/s topb utton.
% Youc an also switchon thep ower suppl yor
th ei gnition wit hthe start/ stop button.
St arting thev ehicle via Remo teOnline serv‐
ices
Cooling or heating thev ehicle interior before
st arting ajourney
% This function is no tavailable in all countries. If
yo us tart thev ehicle via your smartphone, the
pr ev iousl yselecte dair conditioning setting is
active.
Ensur ethe following befor estartin gt he engine:
RThe legal stipulation sinthe area wher eyour
ve hicle is par keda llowe ngin estartin gv ia
smartphone.
RIt is saf etostartand runt he engine where
yo ur vehicle is par ked.
RThe fuel tank is suff icientlyfilled.
RThe star terb atter yiss ufficiently charge d.
St arting thev ehicle
&
WARNING Risk of crushing or entrap‐
ment duetou nintentional startin goft he
engine
Limbs could be crushed or trapped if the
engine is star tedu nintentionall yduring
service or maintenanc ework.
#Alw ayss ecur ethe engine agains tunin‐
te ntional startin gbefor ecarrying out
maintenance or repair work.
13 6
Driving and pa rking

Ifyo ul eave thev ehicle par kedf or longer than six
we eks, it ma ysufferd ama geasaresult of lack
of use.
% Further information can be obtained at a
qu alified specialis tworks hop.
St andb ymode (extension of the star terb at‐
te ry 's period out of use)
St andb ymode function
If standb ymode is activated, thev ehicle can be
par kedf or an extende dperio doft ime without
losing po wer.
St andb ymode is characterize dbythefollowing:
Rth es tarter batter yispreser ved.
Rthem aximum period out of use is displa yed
in them ultimedia sy stem displa y.
Rfunctions suc hasinterior pr otection or tow-
aw ay protection ar enotavailable.
Rthec onnection toonline services is inter rup‐
te d. If
th ef ollowing condition sarefulfilled, standby
mode can be activated or deactivated usingt he
multimedia sy stem:
Rth ee ngine is switched off.
Rthei gnition is switched on.
Exceeding thev ehicle's displa yedp eriod out of
use ma ycause incon venience, i.e .itcanno tbe
guarantee dthat thes tarter batter ywillr eliably
st ar tt he engine.
The star terb atter ymustbec harged firs tint he
fo llowing situations:
Rth ev ehicle's period out of use mus tbe
ex tended.
Rth e%DWWHU\ &KDUJH ,QVXIILFLHQW IRU 6WDQGE\
0RGH messag eappear sinthe multimedia
sy stem displa y.
% Standb ymode is automaticall ydeactivated
when thei gnition is switched on. Ac
tivatin gordeactivatin gstandb ymode
Multimedias ystem:
,9HKLFOH.î 9HKLFOH 6HW
WLQJV.6WDQGE\ 0RGH
#Ac tivate Oor deacti vate ª thef unction.
When youa ctivat ethe function,ap romp t
appears.
#Select <HV.
St andb ymode is activated.
Driving and driving saf etys ystems
Driving sy stems and your responsibility
Yo ur vehicle is equipped wit hdriving sy stems
whic hassis tyou in driving, parking and maneu‐
ve ring thev ehicle. The driving sy stems ar etools
and do no trelie veyouofy ourresponsibility .Pay
attention tothet raffic condition satall times
and inter vene when necessary .Beawareofthe
limitation sregarding thes afeu se of these sys‐
te ms.
Driving and parking 15
7

Voice command Function
6KRZ VWDWLRQ OLVW To
displa ythe names of all receiva blestations
5HDG RXW VWDWLR QOLVW To
listentot he names of all receiva blestations
7UDIILF LQIRUPDWLR QRQ
7UDIILF LQIRUPDWLR QRII To
switc hthe traf fici nformation service on/off
5DGLRL QIR RQ
5DGLRL QIR RII To
switc hthe cur rent statio ninformation on/off
Overvie wofmedia pla yerv oice commandsMedia pla yerv oice commands can also be used
when them edia pla yerruns in theb ackg round.
22 4
Voice Cont rolS ystem

Unblocking theP IN
Re quirements
RTher eisanI nternetconnection.
RAM ercedes me account exists at http://
www.me rcedes.me.
RThe 3HUVRQDOL]DWLRQ service is active
(→pag e245).
If th eP IN has been entered incor rectl ythree
times, theP IN will be bloc ked. Youc an ha vea
single-use passwor dsent to yo uviathe
Mercedes me connect online por taltorese tthe
PIN pr otection.
#Select 8QEORFN3 ,1.
#Entert he single-use password.
PIN pr otection is reset, and youc an se ta
ne wP IN.
% Alternat ivel y, yo uc an ha vePIN pr otection
re se tatana uthorized Mercedes-Benz Cen‐
te r.
User profile
Setting auser profile
Multimedia sy stem:
,6\VWHP.g 3HUVRQDOL]DWLRQ
Displaying auser profile when starting
If th is function is active, apromp tappear swhen
st artin gthe sy stem asking whic huser profile to
use.
#Select 'LVSOD\ 3UR ILOH6HOHFWLRQ DIWHU 6WDUW .
#Activate Oor deacti vate ª thef unction.
Selecting auser profile
#Select *XHVW 3URILOH or individual profile #.
% Some settings from theu ser profile ar eonly
loaded when thev ehicle is stationar yor
when thei gnition is switched on.
Au tomatic syn chronization
Eac htime thei gnition is switched of foron,the
individual user profiles ar esynchronized on the
multimedia sy stem and on thes erve r.This
ensures that thel ates tuser profiles ar ealway s
av ailable.
#Select $XWRPDWLF 6\QFKURQL]DWLRQ .
#Activate Oor deacti vate ª thef unction.
% Form orei nformation about importing/
ex portin guser profiles (
→pag e245).
Creatin gauserp rofile
Multimedia sy stem:
,6\VWHP.g 3HUVRQDOL]DWLRQ.&UH
DWH 3URILOH
#En teran ame.
#Select a.
Individua lsettings ar esave dint he user profile,
e.g.:
RSy stem settings
RSettings in theTVt uner's channel list
RNa vigation and traf fici nformation
The settings diff er depending on thev ehicle
equipment.
Importing/exporting user profiles
Re quirements:
RTher eisanI nternetconnection .
Multimedia sy stem 24
5