Page 89 of 589

Problem
Possible causes/consequences and M
MSolutions
The side windo wscannot be opened or
closed using the con venience opening
fe ature. The
key bat tery iswe ak or dischar ged. #
Check the battery using the battery check lamp and replace if necessary (→ page 69).Sliding sunroof
Opening and closing
the sliding sunroof &
WARNING Risk of becoming trapped
while opening and closing the sliding
sunroof
During opening and closing, parts of the
body could getcaught in the sweep of the
sliding sunroof. #
When opening or closing, make sure
that no body parts are in the sweep. #
Release the button immediately if
somebody becomes trapped.
or #
Press the button in any direction during
th e automatic opening/closing process.
The opening/closing process is stop‐
ped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. *
NO
TEMalfunction caused bysnow and
ice Snow and ice may lead
toa malfunction of
th e sliding sunroof. #
Only open the sliding sunroof if it is free
of snow and ice. *
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sun‐
ro of may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. 86
Opening and closing
Page 90 of 589

1
Raising
2 Opening
3 Closing/lo wering #
Tostart automatic operation: pressthe
3 button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: briefly
press the3 button in any direction.
The opening/closing process is stopped.
Au tomatic reve rsing function of the sliding
sunroof
If th ere is an object obstructing the sliding sun‐
ro of during the closing process, the sliding sun‐
ro of will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
When closing, make sure that no body parts
are in the closing area. &
WARNING Risk of entrapment even wi th
th ere ve rsing feature active
The reve rse function does not react in partic‐
ular:
R tosoft, light and thin objects, e.g. small
fi ngers
R overth e last 4 mm of the closing path
R during resetting This means
that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process is stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof is automatically closed when
th
eve hicle has been switched off:
R if it starts torain (de tection bythera in sen‐
sor on the windscreen)
R intheeve nt of extreme outside temp eratures
R afte r six hours
R ifth ere is a malfunction in the po wer supp ly Opening and closing
87
Page 91 of 589

The sliding sunroof
then rises at there ar in order
to continue ventilating theve hicle interior. If
th e sliding sunroof is bloc ked during an auto‐
matic closing procedure, thero of is opened
slightly again. The automatic function forthe sliding sunroof and
the side windo wsisthen
deactivated. Problems with
the sliding sunroof Problem
Possible causes/consequences and M
MSolutions
The sliding sunroof cann otbe closed
and you cannot see the cause. &
WARNING Risk of becoming trapped or fata l injury byclosing the sliding sunroof again
If yo u close the sliding sunroof again immediately af ter it has been bloc ked or reset, the sliding sunroof
closes with increased forc e.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Release the button immediately if somebody becomes trapped.
or #
Press the button in any direction during the automatic closing process.
The closing process is stopped. If
th e sliding sunroof is obstructed during closing and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull and hold the3 button down again tothe point of resist‐
ance until the sliding sunroof is closed.
The sliding sunroof will be closed with increased forc e. 88
Opening and closing
Page 92 of 589

Problem
Possible causes/consequences and M
MSolutions
If th e sliding sunroof is obstructed again and reopens again slightly: #
Repeat the pr evious step.
The sliding sunroof will be closed again with increased forc e.
Ve hicles without a panoramic slid‐
ing sunroof: the sliding sunroof does
not operate smoo thly. #
Push the3 button up tothe point of resis tance until the sliding sunroof is fully open. #
Press the3 button for ano ther second. #
Close the sliding sunroof. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when the boot lid is opened
R when the bonn etis opened
R when interior pr otection is triggered
(→ page 91 )
R when tow- aw ay protection is triggered
(→ page 90) The
ATA sy stem is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Opening and closing
89
Page 93 of 589

Indicator lamp
1flashes when theAT A sy stem
is activated.
The ATA sy stem is automatically deactivated:
R afte r unlocking theve hicle with thekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(→ page 151) R
afte r unlocking theve hicle using KEYLESS-
GO
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (→ page 349).
Deactivating theATA #
Press the%, &orp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (→ page151)
Deactivating the ala rmusing KEYLESS-GO: #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if
your
ve hicle's angle of inclination is altered while tow-
aw ay protection is primed. To
w- aw ay protection is automatically primed
af te r about 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R the doors
R the boot lid
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing the% orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(→ page 151)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on de tecting damage on a pa rked
ve hicle (→ page179). 90
Opening and closing
Page 94 of 589

Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
, Vehicle .
î Vehicle settings .
Tow-
away protection #
Activate Oor deacti vate ª the function.
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R the doors
R the boot lid
Interior pr otection is automatically deactivated:
R afte r pressing the% orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(→ page 151)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse
alarm:
R moving objects such as masc ots in theve hi‐
cle interior
R when the side window is open
R when the sliding sunroof is open Priming/deactivating interior pr
otection Multimedia sy
stem:
, Vehicle .
î Vehicle settings .
Inte-
rior motion sensor #
Activate Oor deacti vate ª the function.
Interior pr otection is primed again in thefo llow‐
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again. Opening and closing
91
Page 95 of 589

Note
s onthe cor rect driver's seat position &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Ensure
thefo llowing when adjusting thesteering
wheel 1, seat belt 2and driver's seat 3:
R you are as faraw ay from the driver's airbag
as possible
R you are sitting in an upright position
R your thighs are slight lysuppor tedby the seat
cushion R
your legs are not fully extended and you can
depress the pedals properly
R the back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R you can hold thesteering wheel with your
arms slightly bent
R you can mo veyour legs freely
R you can see all the displa yson the instru‐
ment clus ter clea rly
R you ha vea good overview of the traf fic con‐
ditions
R your seat belt is pulled snug lyagainst your
body and is routed across the cent reofyour
shoulder and across your hips in the pelvic
area 92
Seats and stowing
Page 96 of 589

Seats
Ad
justing the front seat mechanically and
electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted when the ignition is
switched off. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Alw ays make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured.
Children in particular could acciden tally
press the electrical seat adjustment buttons
and become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not fitted or are
adjus ted incor rectly
If head restra ints are not fitted or are adjus‐
te d incor rectl y,they cannot pr ovide pr otec‐
tion as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. Seats and
stowing 93