Regular careof your vehicl eis acondition for
retaining th equalit yin th elon gterm .
Use car eproducts and cleaning agents recom-
mended and approve dby Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washing
th evehicle. There is aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full braking power is restored .
!When Active Brake Assist,Distanc ePilot
DISTRONI Cor th eHOLD function is activated,
th evehicl ebrakes automatically in certain
situations.
To avoi ddamag eto th evehicle, deactivat e
these systems in th efollowin gor similar sit -
uations:
Rwhen towin gth evehicl e
Rin thecar wash
!Never clean your vehicl ein aTouchles s
Automatic Car Wash as these use special
cleaning agents .These cleaning agents can
damag eth epaintwork or plastic parts.
If you hav eyour vehicl ecleane din ahigh -
pressur eautomatic car wash, small amounts
of water may ente rth evehicle.
!If th eSmartKey is within th erear detection
range of KEYLESS-GO ,th efollowin gsitua-
tions, for example, could lead to th euninten-
tional opening of th etailgate:
Rwhen usin gan automatic car wash
Rwhen usin g apowe rwashe r
Mak esur ethat th eSmartKey is at least 10 ft
(3 m) away from th evehicle.
!Mak esur ethat:
Rth eside windows are fully closed.
Rth eblowe rfor th eventilation/heating is
switched off .
Rthewindshield wiper switch is at position 0.
Rtherear vie wcamera is switched off .The vehicl
emay otherwise be damaged.
!When washing your vehicl ein atow-through
car wash, use th eSmartKey instead of th e
Start/Sto pbutton.
Start th eengin eusin gth eSmartKey. Se tth e
transmission to iwithth eE-SELECT selec-
to rlever. Switc hth eengin eoff again wit hth e
SmartKey by turnin gth eSmartKey to position
2. Mak esur ethat you then leav eth eSmart -
Key in position 2.You may otherwise dam-
age th evehicle, th etransmission or th ecar
wash.
Chec kth etransmission position in th einstru-
men tcluster.
!Befor eswitching off th eengine, set th e
transmission to iusin gth eE-SELECT selec-
to rlever. If you open th edriver' sdoor or front-
passenger door ,th etransmission remain sin
this position for up to 30 minute sif th eSmart -
Key is in th eignition ,eve nif th eengin eis
switched off .If you do no tshif tth etransmis -
sion to iusin gth eE-SELECT selector lever
beforehand, it shifts automatically to parking
position jand locks th ewheels if th edriv -
er' sdoor or front-passen ger d
oor is opened
and th eengin eis switched off .This may dam-
age th evehicle, th etransmission or th ecar
wash.
You can wash th evehicl ein an automatic car
wash from th ever ystart .
If th evehicl eis ver ydirty, pre-was hit before
cleaning it in an automatic car wash.
Afte rusin gan automatic car wash, wipe off wax
from th ewindshield and th ewiper blades. This
will preven tsmears and reduce wipin gnoises
caused by residue on th ewindshield.
Washing by hand
In som ecountries, washing by han dis only
allowe dat specially equipped washing bays.
Observ eth elegal requirements in eac hcountry.
XDo no tuse hot water and do no twash th e
vehicl ein direct sunlight.
XUse asof tspong eto clean.
XUse amild cleaning agent, suc has acar
shampoo approve dby Mercedes-Benz .
XThoroughly hosedown th evehicl ewit h a gen -
tl e je tof water.
XDo no tpoin tth ewater je tdirectly towards th e
air inlet .
Care239
Maintenance and care
Z
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
!Vehicles with black exhaust pipes: black
chromed screens should not be polished with
a chrome polish. They will otherwise lose their
black shine. For optimal care, the screens
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
XClean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are
Care243
Maintenance and care
Z
Rlug wrench
Ralignment bolt
The vehicle tool kit and the towing eye are loca-
ted on the left side of the cargo compartment in
the stowage compartment behind service
flap:.
Vehicles with a tire-change tool kit
Example
:Folding wheel chock
;Alignment bolt
=Jack
?Towing eye
ALug wrench
The tire-change tool kit is located on the left side
of the cargo compartment in the stowage com-
partment behind the service flap.
Please note that there can be equipment- and
country-specific deviations for vehicles with a
tire-change tool kit.
Depending on the equipment, tools required for
a wheel change, such as a jack or a lug wrench, are not available in all vehicles. Tools approved
for your vehicle are available at a qualified spe-
cialist workshop.
Vehicles with a TIREFIT kit
Example
:Tire inflation compressor
;Tire sealant filler bottle
The TIREFIT kit is located on the left side of the
cargo compartment in the stowage compart-
ment behind the service flap.
Removing:
XOpen the tailgate.
XTurn the fastener on the service flap counter-
clockwise.
XOpen the service flap.
XUse the TIREFIT kit (Ypage 247).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
Ra TIREFIT kit (Ypage 245)
Information on changing and mounting wheels
(
Ypage 276).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 122).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
246Flat tire
Breakdown assistance
The electrolyte of the battery is cor-
rosive. Avoid contact with skin, eyes
or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a special charger rec-
ommended by Mercedes-Benz. Contact a quali- fied specialist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
When you use the SmartKey in the ignition and
you park the car, remove the SmartKey if you do not require any electrical consumers. The vehi-
cle will then use very little energy, thus conserv-
ing battery power.
If the power supply has been interrupted, e.g. if
you reconnect the battery, you will have to:
Rreset the function for automatically folding
the exterior mirrors in/out by folding the mir-
rors out once (
Ypage 87)
Rreset the side windows, see (Ypage 77)
Charging the battery
!
Only use battery chargers with a maximum
charging voltage of 14.4 V.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 251).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 251).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
Do not charge a battery which has been
removed at low temperatures with a battery
charger. Allow the battery to warm up gently
first, if necessary. Otherwise, the service life can
be shortened and the starting characteristics
impaired, especially at low temperatures.
Jump-starting
XFor the jump-starting procedure, use only the jump-starting connection point in the engine com- partment, consisting of a positive terminal and a ground point.
Jump-starting251
Breakdown assistance
Z
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
XDo not start the vehicle using a rapid charging device.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle or
from a donor battery using jumper cables.
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-start
the vehicle using a donor battery or a jump-starting device.
Observe the following during the jump-starting procedure:
Rthe jumper cables must not come into contact with parts that can move when the engine is
running, such as the V-belt pulley or the fan.
Rnon-insulated parts of the terminal clamps must not come into contact with other metal parts
while the jumper cables are connected to the battery and the jump-starting connection point.
Ronly use jumper cables that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
Rjump-starting may be performed only using batteries with a nominal voltage of 12 V.
Ryou may only jump-start the vehicle when the engine and exhaust system are cold.
Rthe vehicles must not touch each other.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure the ignition and all electrical consumers are switched off.
All indicator lamps in the instrument cluster must be off. When using the SmartKey, turn the
SmartKey to positionuin the ignition lock and remove it (
Ypage 106).
XOpen the hood.
iRight-hand-drive vehicle: the jump-starting connection points may be located on the other
side of the vehicle.
Vehicles with a carbon-fiber engine cover
XTo remove the cover: turn fasteners:aÕ turn and remove.
252Jump-starting
Breakdown assistance
All vehicles:
XSlide cover Aof positive terminal :inthe direction of the arrow.
XConnect positive terminal :on your veh icleto positive terminal ;of donor battery Busing the
jumper cable. Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor veh icleand run itat idling speed.
XConnect negative terminal =of donor battery Bto ground point ?of your vehicle using the
jumper cable. Beg in with donor battery Bfirst.
XStart the engine of your own veh icle.
XLet the engines run for several minutes.
XBefore disconnecting the jumper cables, switch on an electrical consumer inyour own vehicle,
e.g. the rear window heating or the lighting.
XWhen the jump-starting procedu reis finished: first, remove the jumper cables from ground
poin t? and from negative terminal =of the donor battery, and then from positive terminal :
and positive terminal ;of the donor battery. Begin each time at the contacts on your own vehicle
first.
XAfter removing the jumper cables, close cover Aof positive terminal :.
XOnly for vehicles with a carbon-fiber engine cover: insert the cover of the jump-starting
connection point. Make sure all mountings for the fasteners are positioned precisely behind the
corresponding recesses inthe cover.
Press the fasteners into the mountings. Turn the fasteners by Õof a turn to engage.
XHave the battery checked at a qualified specialist workshop.
Jump-starting isnot cons idered to bea normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at a qualified
specialist workshop.
Jump-starting253
Breakdown assistance
Z
Towing and tow-starting
Important safety notes
GWARNING
The rear axle locks when:
Rthe engine is not running
Rthe engine stalls while the vehicle is being
towed
Rthere is a malfunction in the power supply
or the vehicle's electrical system
There is a risk of an accident.
In the event of a breakdown, you should
always have the vehicle transported.
GWARNING
If the brake system or power steering is mal-
functioning and your vehicle is then towed
away, significantly more effort may be
required to steer and brake than is normally
required. There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 282).
!Use the SmartKey instead of the Start/Stop
button when towing the vehicle.
Start the engine and keep it running. The
SmartKey is in position 2in the ignition lock.
Set the transmission to iusing the E-
SELECT selector lever. Make sure that you
then leave the SmartKey in position 2.Check the transmission position in the instru-
ment cluster.
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!When Active Brake Assist, Distance Pilot
DISTR ONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front-
passenger door when towing the vehicle
away. Otherwise, the automatic transmission
may shift to position jwhich can cause
damage to both vehicles.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!Observe the transmission fluid temperature
(AMG menu) in the on-board computer when
towing. The transmission fluid temperature
must not exceed 250 ‡ (
120 †). If this
occurs, you must stop towing immediately.
!Tow-starting the vehicle is not permitted.
The transmission may otherwise be damaged.
254Towing and tow-starting
Breakdown assistance
Also observe the following notes:
RIf the engine does not start, try jump-starting
it (Ypage 251). Tow-starting the vehicle is not
permitted.
RIf it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
Rtransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
Rtowing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases. The
engine must be running if you tow the vehicle
with a tow rope or tow bar.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
Observe the display messages in the instrument
cluster.
The battery must be connected and charged.
Otherwise, you:
Rwill not be able to switch on the ignition with
the Start/Stop button
Rcannot start the engine
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 72). You could other-
wise be locked out when pushing or towing the
ve
hicle.
Installing/removing the towing eye
Installing the towing eye
The bracket for the screw-in towing eye is
behind the radiator trim.
XRemove the towing eye from the vehicle tool
kit (Ypage 245).
XPull out cover :.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XLoosen the towing eye and unscrew it.
XFully reinsert cover :.
XPut the towing eye back into the vehicle tool
kit.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 254).
The automatic transmission automatically shifts
to position jwhen you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the automatic transmission stays in
position iwhen towing away the vehicle, you
must observe the following points:
XInsert the SmartKey into the ignition lock. You
must use the SmartKey instead of the Start/
Stop button (
Ypage 106).
XStart the engine and leave it running during
the entire towing procedure.
XDepress and hold the brake pedal.
XMove the transmission to position iwith the
E-SELECT lever.
XCheck the transmission position using the
indicator in the multifunction display
(
Ypage 114).
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 93).
Towing and tow-starting255
Breakdo wn assis tance
Z