2018 MERCEDES-BENZ A-CLASS SALOON service reset

te
mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐
ance measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmit tedto the manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk. Depending on
the selected equipment, you can
import data into theve hicle's comfort and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, partic‐
ular lywhen you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time. Depending on
the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of 30
General no tes

Showing display content on
the instrument
clus ter
Ve hicles with an instrument display in the
widescreen cockpit: additional display content
can be shown on the instrument clus ter. #
Toselect display content: swipetothe
ri ght on the left-hand Touch Control. #
Swipe upwards or down wards on the left-
hand Touch Control toselect there qu ired
display con tent.
When the display conte nt is selected, it will
brie fly be highligh ted. 1
Display con tent, le ft(exa mp le: speedom eter)
2 The index points show the selected display
conte nt.
Display content selection, le ft:
R Speedom eter
R Time/date
R Trip computer From startandFrom reset
R Range
R Audio 3
Display con tent, centre (e xamp le: media)
Display con tent selection, centre:
R Assi stant display
R Telephone
R Navigation
R Trip
R Radio
R Media
R Styles and display
R Service 258
Instrument Display and on-board computer

#
Activate Blu etoo th®
and select Connect
phone, toconnect a mobile phone wi th the
user profile (/ page378).
Yo u can also set up a user profile without regis‐
te ring a mobile phone. #
Select Finished.
The user profile is sa ved.
Selecting profile options
Multimedia sy stem:
4 © 5
f Profiles #
Select Äfor a profile. #
Toedit a profile: selectEdit profile . #
Select an avatar. #
Chan gethe name, if necessar y.#
Select Save. #
Toconfigure suggestions: selectSugges-
tions settings (/page 302). #
Resetting favo urites or themes: select
Reset favourites to factory settings orReset
themes to the factory settings . #
Select Yes. #
Toreset a profile: selectReset profile to
factory settings. #
Select Yes. #
Todel ete a profile: selectDelete profile . #
Select Yes.
% The guest profile cannot be dele ted.
Selecting a profile
Multimedia sy stem:
4 © 5
f Profiles
% When you call up your profile, the driver's
seat and outside mir rors can be set.
Yo u can cancel the setting process with the
fo llowing actions:
R Tap on thePositioning seat and steering
wheel. Please tap to cancel. warning on
th e media displa y.
R Press one of the seat operating buttons
in the driver's door. #
Select a profile. #
Press thea button toconfirm the mes‐
sage.
The profile is loaded and activated.
% Alternatively, the profile can already be
selected when theve hicle is entered
(/ page 299).
Synchronising a profile
Requ irements:
R You ha vea Mercedes me user account.
R The vehicle is connected with your Mercedes
me user account.
R The personalisation service is activated on
Mercedes me connect.
Multimedia sy stem:
4 © 5
f Profiles
5 General settings
Synchronisation enables thefo llowing:
R You can configure theve hicle settings using
th e Mercedes me app.
R The profile on Mercedes me connect and the
profile in theve hicle are aligned (profile man‐
agement). 298
MBUX multimedia sy stem

R
From the beginning of usage, the multimedia
sy stem must analyse the user habits. When
suf ficient da tais collec tedth en the sugges‐
tions are available.
If th erequ irements mentioned are not fulfilled, a
pr ev iew with a desc ript ion of the function
appears in theSUGGESTIONS menu.
Yo u can configure data recording
(/ page 302) or del eteth e suggestions
re corded (/ page 303).
Calling up suggestions
Requ irements:
R A profile has been created and is selected
(/ page 298). #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Select a navigation destination, a media
source, a radio station or a con tact.
If ro ute guidance is already active, you can‐
not start a new route guidance or set an intermediate destination
forth eex isting
ro ute.
Configuring sug gestions
Multimedia sy stem:
4 © 5
f Profiles #
Select Zfor a profile. #
Select Suggestions settings . #
Toswitch suggestions display on/off:
switch Allow destination suggestions ,Allow
music suggestions andAllow contact sugges-
tions on or off.
If an option is switched on, suggestions for
navigation de stinations, media sources, radio
st ations or con tacts are shown.
If th e option is switched off, no suggestions
are shown. #
Todeactivate the learn function for one
da y:activate Deact. learn. for 24h .
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown. The
re maining time is shown next toDeact.
learn. for 24h . Before
the time runs out, a messa geis
shown that the multimedia sy stem will con‐
tinue the learn function shortl y.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learn function. #
Toreset the suggestion his tory:select
Reset suggestion history.
% This process cannot be reve rsed. #
Select Yes. #
Toprotect settings with a PIN: switchon
PIN protection.
If PIN pr otection is switched on, you must
en terth e Mercedes me PIN toset the sug‐
ge stions. This PIN will be set in the Mercedes
me por talfo rth e personalisation service to
pr otect your personal settings.
Re naming suggestions
Only navigation destinations can be renamed. #
Tap on the© symbol in the media displa y.
The home screen is shown. 302
MBUX multimedia sy stem

If
th e map data on your vehicle has been ins tal‐
led at thefa ctory and you wish toreins tall it, you
do not need toenter the activation code.
Fo r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
Obser vethefo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
The information is not available in every count ry.
Displaying Qibla
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion toMecca in relation tothe cur rent di rec‐
tion of tr avel. The number of satellites
recei ved is shown.
% This function is not available in all countries.
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map orientation. #
Activate Auto zoom.
The display button is acti vated. The map
scale is set automatically depending on your
driving speed and the type of road.
% The automatically selec ted map scale can be
ch anged manuall y.After a few seconds, this
is automatically reset.
Displaying the satellite map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map elements. MBUX multimedia sy
stem 371

phone. This enables
youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 327).
The following driving status data is transmit ted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus terThe transfer of
this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (auto‐
matic accident or breakdown de tection, or
me button)
R Appointment requests or similar (me button) R
Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz emergency call sy stem (auto‐
matic emer gency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 398).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 398).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 402).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be MBUX multimedia sy
stem 397

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page 429). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the engine
bonn etisraised byappr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: 430
Maintenance and care

QR code
Rescue card .......................................... 29
Qualified specialist workshop .................. 27 R
Ra dar senso rs
Fo il co vering ........................................ 19 0
Ra dio
Ac tivating/deactivating radio text ....... 425
Calling up a slide show ........................ 424
Calling up thest ation list .................... .424
Del eting channels ................................ 424
Direct frequency ent ry......................... 424
Displaying information ......................... 425
Displaying radio text ............................ 425
Editing station presets ........................ .424
Fr equency fix ....................................... 425
Menu (on-boa rdcompu ter) .................. 264
Moving stations .................................. .424
Overview ............................................. 423
Sear ching forst ations ........................ .424
Setting a channel ................................ .424
Setting station tracking ...................... .425
Setting the frequency band ................. 424 Setting
the traf fic information
service volume inc rease ...................... 425
St oring radio stations .......................... 424
Swit ching on ...................................... .422
Switching traf fic announcements
on/off ................................................. 425
Vo ice commands (LINGU ATRO NIC) .....2 78
Ra dio stations
Dialling (on-boa rdcompu ter) ............... 264
Ra in closing function
Sliding sunroof ...................................... 92
Ra in-closing feature
Side wind ows ........................................86
Ra nge
Ad Blue ®
............................................... 260
Displaying ............................................ 261
REA CHregulation ...................................... 28
Re ading light
see Interior lighting
Re alwo od (Care) .................................... .444
Re ar door (child saf ety lock) .................... 70
Re ar fog light
Switching on/off .................................1 28Re
ar seat
see Seat
Re ar seat belt
St atus display ........................................ 38
Re ar seat belt status display .................... 38
Re ar window heater ................................ 14 5
Re ar-view mir ror
see Outside mir rors
Re cycling
see Take -ba ckof end-of-life vehicles
Re ducing agent
see AdBlue ®
Re fuelling
Re fuelling theve hicle ........................... 174
To pping up AdBlue ®
............................. 178
Re gistration
Ve hicle .................................................. 28
Re mo tecont rol (stationa ryheater/
ve ntilation)
Displa ys............................................... 151
Problems ............................................. 15 3
Re placing the battery .......................... 15 2
Setting ................................................. 15 0602
Index