2018 MAZDA MODEL CX-5 Media

Water Marks
Occurrence
Rain, fog, dew, and even tap water can
contain harmful minerals such as salt and
lime. If moisture containing these minerals
settles on the vehicle and evaporates, the
minerals will concentrate and harden to
form white rings. The rings can damage
your vehicle's finish.
Prevention
It is necessary to wash and wax your
vehicle to preserve it s finish according to
the instructions in this section. These steps
should be taken immediately after you find
water marks on your vehicle's finish.
Paint Chipping
Occurrence
Paint chipping occurs when gravel thrown
in the air by another vehicle's tires hits
your vehicle.
How to avoid paint chipping
Keeping a safe distance between you and
the vehicle ahead reduces the chances of
having your paint chipped by flying
gravel.
NOTE
•The paint chipping zone varies with the
speed of the vehicle. For example, when
traveling at 90 km/h (56 mph), the paint
chipping zone is 50 m (164 ft).
•In low temperatures a vehicle's finish
hardens. This increases the chance of
paint chipping.
•Chipped paint can lead to rust forming
on your Mazda. Before this happens,
repair the damage by using Mazda
touch-up paint according to the
instructions in this section. Failure to
repair the affected area could lead to
serious rusting and expensive repairs.

Follow all label and container directions
when using a chemical cleaner or polish.
Read all warnings and cautions.
▼ Maintaining the Finish
Wa s h i n g
CAUTION

When the wiper lever is in the
position and the ignition is switched ON,
the wipers may move automatically in
the following cases:
 If the windshield above the rain sensor
is touched or wiped with a cloth.
 If the windshield is struck with a hand
or other object from either outside or
inside the vehicle.
Keep hands and scrapers clear of the
windshield when the wiper lever is in the
position and the ignition is
switched ON as fingers could be pinched
or the wipers and wiper blades damaged
when the wipers activate automatically.
If you are going to clean the windshield,
be sure the wipers are turned off
completely (when it is most likely that the
engine is left running) this is particularly
important when clearing ice and snow.
Maintenance and Care
Appearance Care
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Do not spray water in the engine
compartment. Otherwise, it could result
in engine-starting problems or damage
to electrical parts.
 When washing and waxing the vehicle,
be careful not to apply excessive force to
any single area of the vehicle roof.
Otherwise, you could dent the vehicle.
To help protect the finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.

Scratches occur on the paint surface when:
•The vehicle is washed without first
rinsing off dirt and other foreign matter.
•The vehicle is washed with a rough, dry,
or dirty cloth.
•The vehicle is washed at a car wash that
uses brushes that ar e dirty or too stiff.
•Cleansers or wax containing abrasives
are used.
NOTE
•Mazda is not responsible for scratches
caused by automatic car washes or
improper washing.
•Scratches are more noticeable on
vehicles with darker paint finishes.
To minimize scratches on the vehicle's
paint finish:
•Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.
•Use plenty of lukewarm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.
•Rub gently when washing or drying the
vehicle.
•Take your vehicle only to a car wash
that keeps its brush es well maintained.
•Do not use abrasive cleansers or wax
that contain abrasives.
CAUTION
Do not use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may damage the protective
coating; also, cleaners and detergents
may discolor or deteriorate the paint.
Pay special attention to removing salt, dirt,
mud, and other foreign material from the
underside of the fenders, and make sure
the drain holes in the lower edges of the
doors and rocker panels are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if not removed
immediately. When prompt washing with
plain water is ineffective, use a mild soap
made for use on vehicles.

Thoroughly rinse off all soap with
lukewarm or cold w ater. Do not allow
soap to dry on the finish.

After washing the vehicle, dry it with a
clean chamois to prevent water spots from
forming.
Maintenance and Care
Appearance Care
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▼Aluminum Wheel Maintenance*
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than mild
detergent. Before using any detergent,
verify the ingredients. Otherwise, the
product could discolor or stain the
aluminum wheels.
NOTE
•Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.
•Always use a sponge or soft cloth to
clean the wheels.
Rinse the wheels thoroughly with
lukewarm or cold water. Also, be sure to
clean the wheels after driving on dusty
or salted roads to help prevent
corrosion.
•Avoid washing your vehicle in an
automatic car wash th
at uses high-speed
or hard brushes.
•(19-inch wheel vehicle)
If your aluminum wheels lose luster,
apply wax which contains no polishing
powder.
▼ Plastic Part Maintenance
•When cleaning the plastic lenses of the
lights, do not use gasoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a
significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
•If plastic parts s uch as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or battery
fluid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fluids using a
soft cloth immediately.
•High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.
•Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
•In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result in
deformation of plastic parts or paint
damage.
Maintenance and Care
Appearance Care
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Interior Care
WA R N I N G
Do not spray water into the vehicle cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as the
audio and switches could get wet resulting
in a malfunction or vehicle fire.
NOTE
•Do not wipe the interior using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, and gasoline.
Otherwise, it may cause discoloration or
stains.
•Rubbing hard with a stiff brush or cloth
may cause damage.
If the vehicle interio r becomes soiled by
any of the following, wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discoloration, stains, cracks, or peeling of
the coating, and it will make it hard to
wipe off later.
•Beverage or fragrance
•Grease or oil
•Soiling
▼ Seat Belt Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
3. Before retracting se at belts which have
been pulled ou t for cleaning, dry them
off thoroughly and make sure there is
no remaining moisture on them.
WA R N I N G
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:
If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious injury
or death.
Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for cleaning the
seat belts or they become stained or
bleached, there is the possibility of them
becoming weakened and as a result, they
may not function at their full capacity
which could cause serious injury or death.
NOTE
Clean seat belts diligently if they get dirty.
Leaving them uncleaned will make it
difficult to clean them later, and it may
affect the smooth retracting of the seat
belt.
Maintenance and Care
Appearance Care
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▼Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling fro
m vinyl upholstery
using a leather and vinyl upholstery
cleaner.
▼ Upholstery Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth
and allow the leather to further dry in a
well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
•Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
•To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
•If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
•Sand or dirt
•Grease or oil, such as hand cream
•Alcohol, such as in cosmetic or hair
dressing items
•If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
•Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
•Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
Maintenance and Care
Appearance Care
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▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft material
is used for the soft
pad surface. If the soft pad surface is
rubbed harshly with a dry cloth, it could
result in the surface being damaged and
leaving white scratch marks.
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
▼Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, o
r cleaning detergent.
In addition, if a chemical solvent gets on
the active driving d isplay, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
Maintenance and Care
Appearance Care
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Starting a Flooded Engine
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within fiveseconds on the first try, wait ten
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the brake pe dal, then press the
push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
two vehicles to collide. The occupants
could be injured.
NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.
If Trouble Arises
Emergency Starting
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If a Warning Light Turns On or Flashes
If any warning light turns on/flashes, take appropriate action for each light. There is no
problem if the light turns off, h owever if the light does not turn off or turns on/flashes again,
consult an Authorized Mazda Dealer.
(Vehicles with type B audio)
The details for some warnings can be viewed on the center display.
1. If the warning light is turned on, select
icon on the home screen to display the
application screen.
2. Select “Vehicle Status Monitor”.
3. Select “Warning Guidance” to display the current warnings.
4. Select the applicable warni ng to view the warning details.
▼Stop Vehicle in Safe Place Immediately
If any of the following warning
lights turns on, the system may have a malfunction. Stop the
vehicle in a safe place immediately and contact an Authorized M azda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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