2018 MAZDA MODEL CX-5 Media

▼Mediation/Arbitration Program
Occasionally a customer concern cannot be resolved through Mazd
a's Customer Satisfaction
Program. If after exhausting the procedures in this manual your concern is still not resolved,
you have another option.

Mazda Canada Inc. participates in an arbitration program admini stered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise you about how your
concern may be reviewed and resolved by an independent third pa rty through binding
arbitration.

Your complete satisfaction is the goal of Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP makes a valuable contribution t o our achieving that goal.
There is no charge for using CAMVAP. CAMVAP results are fast, f air and final as the
award is binding on both you and Mazda Canada Inc.
▼ Canadian Motor Vehicle A
rbitration Plan (CAMVAP)
If a specific item of concern arises, where a solution cannot b e reached between an owner,
Mazda, and/or one of its dealers (that all parties cannot agree upon), the owner may wish to
use the services offered by the Canadian Motor Vehicle Arbitrat ion Plan (CAMVAP).

CAMVAP uses the services of Prov incial Administrators to assist consumers in scheduling
and preparing for their arbitration hearings. However, before y ou can proceed with
CAMVAP you must follow your Mazda dispute resolution process as outlined previously.

CAMVAP is fully imple mented in all provinces and territories.
Consumers wishing to obtain further information about the Progr am should contact the
Provincial Administrator at 1 ( 800) 207-0685, or by contacting the Canadian Motor Vehicle
Arbitration Plan Office at:

Canadian Motor Vehicle Arbitration Plan
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
http://camvap.ca
Provincial Administrators may be reached locally:
Province/Territory CAMVAP Number
British Columbia & Yukon Te rritories 1 (800) 207-0685
Alberta & Northwest Territories 1 (800) 207-0685
Saskatchewan 1 (800) 207-0685
Manitoba 1 (800) 207-0685
Customer Information and Reporting Safety Defects
Customer Assistance
8-8
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could cause injury
or death, you should immediately inform the National Highway Tr affic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Cor poration (Your Mazda
Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigat ion, and if it finds that a
safety defect exists in a group of vehicles, it may order a rec all and remedy campaign.
However, NHTSA cannot become involved in individual problems be tween you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distrib utor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll- free at 1-888-327-4236
(TTY:1-800-424-9153); go to http: //www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can als o obtain other
information about motor vehicle s afety from http://www.safercar.gov.
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:

Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please c ontact the nearest Mazda Distributor shown (page
8-11) in this manual.
Customer Information and Reporting Safety Defects
Reporting Safety Defects
8-12
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

▼Safety Practices
The way you drive has a great deal to do with your tire mileage
and safety. So cultivate
good driving habits for your own benefit.
•Observe posted speed limits and drive at speeds that are safe f or the existing weather
conditions
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against the curb when parking
CAUTION
If you feel a sudden vibration or ride disturbance while driving or you suspect your tire or
vehicle has been damaged, immediately reduce yo ur speed. Drive with caution until you can
safely pull off the road. Stop and inspect the tire for damage. If the tire is under-inflated or
damaged, deflate it, remove the tire and rim and replace it with your spare tire. If you cannot
detect a cause, have the vehicle towed to the ne arest vehicle or tire dealer to have the vehicle
inspected.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
8-33
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

ItemFeatureFactory
Setting Available Settings Settings
Change
Method
Active Driving Display (page 4-27)
Display Setting can be changed so that the Active
Driving Display is
not displayed. On On/Off C ―
The display height
(up/down position)
can be changed. 013 steps up/down
from initial setting (total: 27 steps) C―
The method for adjusting the display
brightness (automat
ically/manually) can
be changed. Auto Auto/Man. C ―
The standard brightness while automatic
adjustment is selected can be changed us-
ing the brightness adjustment.
02 steps up/down from
initial setting (total: 5 steps) C―
The standard brightness while manual
adjustment is selected can be changed us-
ing the brightness adjustment. 020 steps up/down
from initial setting (total: 41 steps) C―
The display angle can be changed.
03steps up/down from
initial setting (total: 7steps) C―
Navigation guidance Display/non-display
On On/Off C ―
*1 Though these systems can be turned Off, doing so will defeat the purpose of the system and Mazda
recommends that these systems remain On.
*2 Only the volume of the warning beep during Blind Spot Monitori ng (BSM) operation can be changed. The
volume of the warning beep durin g Rear Cross Traffic Alert (RCTA) operation cannot be changed.
*3 This system functions only when t he navigation system is functioning.*4 If the auto-wiper control is set to Off, the wiper lever position is set to in termittent operation.*5 If the setting is changed to O ff, the following operation is performed according to the headlight switch
position:
•At position: Headlights turn off immediately after the ignition i s switched off.•At any position other than : Headlights on/off conditions vary according to the headlight switch
position. Refer to Headlights on page 4-46.
*6 When set to Off, the lights-on reminder is operable.*7 The lights-on reminder settings can be changed at anytime, how ever, the lights-on reminder only operates
when the auto headlight function is set to Off. Refer to Lights-On Reminder on page 7-42.
*8 The operation may stop in 15 mi nutes due to the effect of the outside temperature even if the operation time of
the rear window defogger has been changed to Continuous.
*9 Available only in display from the center display.
Specifications
Personalization Features
9-14
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27