CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents whencleaning the steering wheel or instrumentpanel to avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page388).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
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Vehicle Care
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
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SYNC™ 3
Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contacts name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen the voice button is pressed.Voice Command List
Personal Profiles
You can personalize positional settings suchas seats and mirrors, as well asnon-positional settings such as radio,navigation, driver assist and system settings.You can use this menu to edit, link, unlink,and rename a keyfob. You can also deleteany personal profiles.
Note:Deleting a profile will permanentlydelete all of your personalized settings andyour linked keyfob.
Note:Deleting a profile will not delete yoursaved preset positions. You can still use thememory button to recall your pre-set positionsettings.
Master Reset
Upon a Master Reset, all Personal Profiles,linked keyfobs, and personalized settingsare deleted permanently and the PersonalProfiles feature is turned off automatically.Once this is done, you must opt into PersonalProfiles to create the first Drive Profile.
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:Personal Profiles are temporarilydisabled when Valet Mode is enabled.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
United States: 1-800-521-4140Canada: 1-800-387-9333
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SYNC™ 3
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects ormount equipment on or near the airbagcover, on the side of the seatbacks (of thefront seats), or in front seat areas that maycome into contact with a deploying airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuel pipesand brake pipes.
WARNING: Keep antenna and powercables at least 4 in (10 cm) from anyelectronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
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Appendices
Audio Control..................................................90Seek, Next or Previous.......................................90
Audio System................................................434General Information...........................................434
Audio Unit......................................................436Menu Structure...................................................439Rear Passenger Audio......................................438
Auto Hold.......................................................229Using Auto Hold..................................................231
Autolamps.........................................................97Windshield Wiper Activated Headlamps........98
Automatic Climate Control..........................151Automatic Fan Settings......................................153
Automatic High Beam Control....................99Automatic High Beam Indicator......................100Switching the System On and Off..................100
Automatic Transmission..............................210Automatic Transmission AdaptiveLearning............................................................215Brake-Shift Interlock Override.........................214If Your Vehicle Gets Stuck In Mud orSnow..................................................................215SelectShift™ Automatic Transmission.............213Understanding the Shift Positions of yourAutomatic Transmission................................210
Automatic Transmission Fluid Check.......371Auto-Start-Stop..............................................196Disabling Auto-Start-Stop..................................198
Enabling Auto-Start-Stop...................................196
Autowipers.......................................................94Autowipers Settings.............................................94Low Temperature Wipe Inhibit..........................94
Auxiliary Power Points.................................185110 Volt AC Power Point.....................................18512 Volt DC Power Point......................................185USB Port and Power Point Locations.............185
B
BatterySee: Changing the 12V Battery.......................373
Blind Spot Information System.................272.................................................................................272Blind Spot Information System with TrailerTow.....................................................................273Switching the System On and Off..................276System Errors......................................................276Using the Blind Spot InformationSystem..............................................................272
BLISSee: Blind Spot Information System..............272
Body Styling Kits............................................391Bonnet LockSee: Opening and Closing the Hood.............361
Booster Seats..................................................34Types of Booster Seats.......................................34
Brake Fluid Check........................................372Brakes.............................................................225General Information...........................................225
Breaking-In.....................................................324Bulb Specification Chart.............................378
C
Cabin Air Filter...............................................156Capacities and Specifications...................426Alternative Engine Oil for Extremely ColdClimates............................................................432Specifications......................................................428
Cargo Nets.....................................................290Car WashSee: Cleaning the Exterior...............................383
Catalytic Converter......................................207On-Board Diagnostics (OBD-II).......................208Readiness for Inspection and Maintenance(I/M) Testing.....................................................209
Center Console..............................................189Changing a Bulb...........................................378LED Lamps............................................................378
Changing a Fuse..........................................358Fuses.....................................................................358
Changing a Road Wheel..............................414Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................415
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Index
Location of the Spare Tire and Tools.............415Tire Change Procedure.....................................416
Changing the 12V Battery..........................373Battery Management System..........................375
Changing the Engine Air Filter...................381Changing the Wiper Blades.......................376Checking MyKey System Status.................70MyKey Distance.....................................................70Number of Admin Keys.......................................70Number of MyKeys...............................................70
Checking the Wiper Blades.......................375Childminder Mirror........................................108Child Restraint and SeatbeltMaintenance..................................................49Child Restraint Positioning............................37Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................39Left-Hand Side.......................................................39Right-Hand Side....................................................39
Cleaning Leather Seats..............................388Cleaning Products........................................382Materials...............................................................382
Cleaning the Engine....................................385Cleaning the Exterior...................................383Cleaning the Headlamps..................................383Exterior Chrome Parts.......................................384Exterior Plastic Parts..........................................384
Stripes or Graphics.............................................384Underbody...........................................................384Under Hood.........................................................384
Cleaning the Instrument Panel andInstrument Cluster Lens...........................388Cleaning the Interior....................................386Cleaning Black Label or PresidentialInterior..............................................................386
Cleaning the Wheels...................................389Cleaning the Windows and WiperBlades...........................................................385Clearing All MyKeys.......................................70Climate Control...............................................151Climate Controlled Seats............................179Ventilated Seats...................................................179
Coolant CheckSee: Engine Coolant Check............................366
Crash Sensors and Airbag Indicator.........60Creating a MyKey...........................................69Programming and Changing ConfigurableSettings...............................................................69
Cross Traffic Alert.........................................276Blocked Sensors.................................................279Switching the System Off and On..................279System Errors......................................................279System Lights, Messages and AudibleAlerts.................................................................279System Limitations.............................................279
Using the Cross Traffic Alert System.............276
Cruise Control.................................................90Principle of Operation.......................................256Type One................................................................90Type Two..................................................................91
Cruise controlSee: Using Cruise Control...............................256
Customer Assistance...................................334
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................98Type One - Conventional(Non-Configurable)..........................................98Type Two - Configurable....................................99
Direction Indicators.......................................101Lane Change.........................................................101
Doors and Locks.............................................72Drive Mode Control.....................................285Lincoln Drive Modes..........................................285
Driver Alert.....................................................265Using Driver Alert...............................................266
Driver and Passenger Airbags....................53Children and Airbags...........................................54
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Index
Power Exterior Mirrors.......................................105Signal Indicator Mirrors......................................107
F
Fastening the Seatbelts.................................41Rear Inflatable Seatbelt.......................................45Seatbelt Locking Modes.....................................43Using Seatbelts During Pregnancy..................43
Flat TireSee: Changing a Road Wheel..........................414
Floor Mats......................................................325Fog Lamps - FrontSee: Front Fog Lamps........................................100
Foot PedalsSee: Adjusting the Pedals..................................93
Four-Wheel Drive..........................................216Front Fog Lamps...........................................100Front Parking Aid..........................................239Obstacle Distance Indicator............................239
Front Passenger Sensing System..............55Fuel and Refueling........................................199Fuel Consumption.......................................205Advertised Capacity..........................................205Fuel Economy.....................................................205
Fuel Filler Funnel Location........................200Fuel Filter........................................................373
Fuel Quality...................................................200Choosing the Right Fuel..................................200
Fuel Shutoff....................................................328Fuses...............................................................342Fuse Specification Chart............................342Passenger Compartment Fuse Panel...........352Power Distribution Box.....................................342
G
Garage Door OpenerSee: Universal Garage Door Opener..............181
Gauges..............................................................112Engine Coolant Temperature Gauge..............113Fuel Gauge.............................................................113Left and Right Information Group.....................113Status Bar...............................................................113
GearboxSee: Transmission...............................................210
General Information on RadioFrequencies..................................................62Intelligent Access.................................................62
General Maintenance Information...........552Multi-Point Inspection.......................................555Owner Checks and Services...........................553Protecting Your Investment.............................552Why Maintain Your Vehicle?............................552
Why Maintain Your Vehicle at YourDealership?.....................................................552
Getting Assistance Outside the U.S. andCanada.........................................................338Getting the Services You Need................334Away From Home...............................................334
Global Opening and Closing......................105Closing the Windows.........................................105Opening the Windows.......................................105
H
Hazard Flashers............................................328Headlamp AdjustingSee: Adjusting the Headlamps.......................376
Headlamp Exit Delay.....................................98HeadrestSee: Head Restraints..........................................159
Head Restraints.............................................159Adjusting the Head Restraint...........................159Front Seat Manual Head Restraints................159
Head Up Display............................................147Configuring The Head Up Display..................148Head Up Display (HUD).....................................147Head Up Display Information...........................147Maintaining Your Head Up Display.................150
Heated Seats..................................................177Front Seats............................................................177
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Index
Rear Seats.............................................................178
Heated Steering Wheel................................92Heated Windows and Mirrors....................156Heated Exterior Mirrors.....................................156Heated Rear Window.........................................156Windshield Wiper De-icer.................................156
HeatingSee: Climate Control...........................................151
Hill Descent Control....................................236Principle of Operation.......................................236
Hill Start Assist..............................................228Switching the System On and Off..................229Using Hill Start Assist........................................229
Hints on Controlling the InteriorClimate..........................................................153Defogging the Side Windows in ColdWeather.............................................................154General Hints........................................................153Quickly Cooling the Interior..............................154Quickly Heating the Interior.............................154Recommended Settings for Cooling..............154Recommended Settings for Heating..............154
Hints on Driving With Anti-LockBrakes..........................................................226Home Screen.................................................461Hood LockSee: Opening and Closing the Hood.............361
I
In California (U.S. Only)...............................335Information Display Control..........................91Information Displays......................................119General Information.............................................119
Information Messages..................................124Active Park............................................................125Adaptive Cruise Control....................................125Adaptive Headlamps..........................................126Alarm......................................................................126Automatic Engine Shutdown............................126Battery and Charging System..........................127Blind Spot Information and Cross Traffic AlertSystem...............................................................128Doors and Locks..................................................129Driver Alert............................................................129Drivetrain...............................................................130Four-Wheel Drive..................................................131Fuel.........................................................................132Hill Start Assist.....................................................133Keys and Intelligent Access..............................133Lane Keeping System.........................................134Maintenance.........................................................135MyKey.....................................................................136Off Road.................................................................137Park Aid..................................................................137Park Brake.............................................................138
Power Steering....................................................139Pre-Collision Assist.............................................140Pro Trailer Backup Assist™.................................140Remote Start.........................................................142Seats.......................................................................142Stability Control....................................................142Starting System ...................................................143Tire Pressure Monitoring System....................143Trailer......................................................................144Transmission.........................................................145
Installing Child Restraints..............................21Child Seats..............................................................21Combining Seatbelt and LATCH LowerAnchors for Attaching Child SafetySeats....................................................................29Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster..........................................112Instrument Lighting Dimmer........................98Instrument Panel Overview...........................17Interior Lamps................................................102Front Interior Lamp.............................................102Rear Interior Lamps.............................................103
Interior Mirror..................................................107Auto-Dimming Mirror..........................................107
Introduction.........................................................7
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Index