Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Remove your foot from the brake pedaland press START/STOP to switch offyour vehicle.
4. You can attempt to start the vehicle bypressing the brake pedal andSTART/STOP, or press START/STOPwithout pressing the brake pedal.
JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
329
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Roadside Emergencies
In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleaded fuelor petrol/gas engines or the proper sulfurfuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contact ourCustomer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damage theeffectiveness of your emission control systemand may cause engine knocking or seriousengine damage. Ford Motor Company orFord of Canada is not responsible for anydamage caused by use of improper fuel.Using improper fuels may also result indifficulty importing your vehicle back into theUnited States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands and/orPuerto Rico, Central America, the Caribbean,and Israel and the Middle East, contact thenearest authorized dealer. If the authorizeddealer cannot help you, contact thecorresponding Ford Customer AssistanceCenter:
FORD MOTOR COMPANY
Customer Relationship Centers in:
338
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Customer Assistance
If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
340
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Customer AssistanceE142557
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 41.0°F (5°C),use washer fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increasethe risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets ourspecifications. See Capacities andSpecifications (page 422).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting in personalinjury and damage to the vehicle or battery.Lift the battery with a battery carrier or withyour hands on opposite corners.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds, chemicals known to theState of California to cause cancer andreproductive harm. Wash your hands afterhandling.
373
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Maintenance
Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
Study your owner's manual and anysupplements for specific information aboutequipment features, instructions for safedriving and additional precautions to reducethe risk of an accident or serious injury.
Four-wheel drive system (If Equipped)
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
A vehicle equipped with four-wheel drive,when selected, has the ability to use all fourwheels to power itself. This increases tractionwhich may enable you to safely drive overterrain and road conditions that aconventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels througha transfer case or power transfer unit.Four-wheel drive vehicles allow you to selectdifferent modes as necessary. Forinformation on transfer case operation andshifting procedures, See Four-Wheel Drive(page 216). For information on transfer casemaintenance, See Maintenance (page 361).You should become thoroughly familiar withthis information before you operate yourvehicle.
On some four-wheel drive vehicles, the initialshift from two-wheel to four-wheel drivewhen the vehicle is moving can cause amomentary clunk and ratcheting sound.These sounds are normal and are not causefor concern.
In four-wheel drive vehicles, the size of thespare tire relative to the remaining tires canhave an effect on the 4x4 system. If there isa significant difference between the size ofa spare and the remaining tires, four-wheeldrive functionality may be limited. See UsingFour-Wheel Drive (page 216).
How your vehicle differs from othervehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a few noticeableways. Your vehicle may be:
393
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Wheels and Tires
•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tiresas defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires us to give youthe following information about tiregrades exactly as the government has
written it.
394
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Wheels and TiresE142542
Treadwear
The treadwear grade is a comparativerating based on the wear rate of the tirewhen tested under controlled conditionson a specified government test course.For example, a tire graded 150 wouldwear one and one-half (1 ½) times as wellon the government course as a tiregraded 100. The relative performanceof tires depends upon the actualconditions of their use, however, andmay depart significantly from the normdue to variations in driving habits,service practices, and differences inroad characteristics and climate.
Traction AA A B C
WARNING: The traction gradeassigned to this tire is based onstraight-ahead braking traction tests,and does not include acceleration,cornering, hydroplaning or peaktraction characteristics.
The traction grades, from highest tolowest are AA, A, B, and C. The gradesrepresent the tire’s ability to stop on wetpavement as measured under controlledconditions on specified government testsurfaces of asphalt and concrete. A tiremarked C may have poor tractionperformance.
Temperature A B C
WARNING: The temperaturegrade for this tire is established for atire that is properly inflated and notoverloaded. Excessive speed,underinflation, or excessive loading,either separately or in combination,can cause heat buildup and possibletire failure.
The temperature grades are A (thehighest), B and C, representing the tire’sresistance to the generation of heat andits ability to dissipate heat when testedunder controlled conditions on aspecified indoor laboratory test wheel.Sustained high temperature can cause
the material of the tire to degenerateand reduce tire life, and excessivetemperature can lead to sudden tirefailure. The grade C corresponds to alevel of performance which allpassenger car tires must meet under theFederal Motor Vehicle Safety StandardNo. 139. Grades B and A representhigher levels of performance on thelaboratory test wheel than the minimumrequired by law.
Glossary of Tire Terminology
*Tire label: A label showing the originalequipment tire sizes, recommendedinflation pressure and the maximumweight the vehicle can carry.
*Tire Identification Number (TIN): A
number on the sidewall of each tireproviding information about the tirebrand and manufacturing plant, tire sizeand date of manufacture. Also referredto as DOT code.
*Inflation pressure: A measure of theamount of air in a tire.
395
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Wheels and Tires
and internal damage to the tire. It alsomay result in unnecessary tire stress,irregular wear, loss of vehicle controland accidents. A tire can lose up tohalf of its air pressure and not appearto be flat!
Always inflate your tires to the ourrecommended inflation pressure evenif it is less than the maximum inflationpressure information found on the tire.Our recommended tire inflation pressureis found on the Safety ComplianceCertification Label or Tire Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver'sseating position), or Tire Label locatedon the B-pillar or the edge of the driver's
door. Failure to follow the tire pressurerecommendations can cause uneventreadwear patterns and adversely affectthe way your vehicle handles.
Note:Do not reduce tire pressure tochange the ride characteristics of thevehicle. If you do not maintain theinflation pressure at the levels specifiedby us, your vehicle may experience acondition known as shimmy. Shimmy isa severe vibration and oscillation in thesteering wheel after the vehicle travelsover a bump or dip in the road that doesnot dampen out by itself. Shimmy mayresult from significant under-inflation ofthe tires, improper tires (load range, size,or type), or vehicle modifications suchas lift-kits. In the event that your vehicleexperiences shimmy, you should slowlyreduce speed by either lifting off theaccelerator pedal or lightly applying thebrakes. The shimmy will cease as thevehicle speed decreases.
Maximum Inflation Pressure is the tiremanufacturer's maximum permissiblepressure and the pressure at which themaximum load can be carried by the tire.This pressure is normally higher than themanufacturer’s recommended coldinflation pressure which can be foundon the Safety Compliance Certification
Label (affixed to either the door hingepillar, door-latch post, or the door edgethat meets the door-latch post, next tothe driver's seating position), or TireLabel located on the B-pillar or the edgeof the driver's door. The cold inflationpressure should never be set lower thanthe recommended pressure on theSafety Compliance Certification Labelor Tire Label.
When weather temperature changesoccur, tire inflation pressures alsochange. A 10°F (6°C) temperature dropcan cause a corresponding drop of 1 psi(7 kPa) in inflation pressure. Check yourtire pressures frequently and adjustthem to the proper pressure which canbe found on the Safety ComplianceCertification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaningthey are not hot from driving even amile.
402
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Wheels and Tires