Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands and the media voicecommands at the beginning of their respective sections.You may be using the wrong voicecommands.SYNC 3 does not under-stand what I am saying.Refer to the audio display during an active voice session to find a listof voice commands there.
Wait for the system to prompt you before you state your command.You may be speaking too soon or at thewrong time.
Review the media voice commands at the beginning of the mediasection.You may be using the wrong voicecommands.
SYNC 3 does not under-stand the name of a songor artist.
Say the song or artist name exactly as it is displayed on your device.For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactlyas it appears on your device.Make sure you are saying the complete title such as "California remixfeaturing Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, youhave to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do nothave any special characters like *, - or +.
The song or artist name may have somespecial characters that are not beingrecognized by SYNC 3.
540
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
SYNC™ 3
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle when yousell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that you haveyour vehicle serviced at the proper times.These intervals serve two purposes; one isto maintain the reliability of your vehicle andthe second is to keep your cost of owningyour vehicle down.
It is your responsibility to have all scheduledmaintenance performed and to make surethat the materials used meet thespecifications identified in this owner'smanual. See Capacities and Specifications(page 422).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on the operationof your vehicle. Ask your dealership aboutthe training and certification their technicianshave received.
Genuine Ford and Motorcraft® ReplacementParts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installed atyour dealership carry a nationwide 24-monthor unlimited mile (kilometer) parts and laborlimited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer one stopshopping. They can perform any servicesthat are required on your vehicle, fromgeneral maintenance to collision repairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improved reliability,durability and resale value. To maintain theproper performance of your vehicle and itsemission control systems, make sure youhave scheduled maintenance performed atthe designated intervals.
552
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Scheduled Maintenance
Exceptions
There are several exceptions to the NormalSchedule.
Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel drivevehicles) fluid changes or level checks arenot required unless a leak is suspected orthe assembly has been submerged in water.Contact an authorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3,000 mi(4,800 km).
If the available API SM or SN oils are notavailable, then the oil change interval is1,800 mi (2,900 km).
Engine Air Filter Replacement
The life of the engine air filter is dependenton exposure to dusty and dirty conditions.Vehicles operated in these conditionsrequire frequent inspection and replacementof the engine air filter.
SCHEDULED MAINTENANCE
RECORD
563
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects ormount equipment on or near the airbagcover, on the side of the seatbacks (of thefront seats), or in front seat areas that maycome into contact with a deploying airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuel pipesand brake pipes.
WARNING: Keep antenna and powercables at least 4 in (10 cm) from anyelectronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
584
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Appendices
END USER LICENSE AGREEMENT
VEHICLE SOFTWARE END USERLICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable) haveacquired a vehicle having severaldevices, including SYNC ® and variouscontrol modules, ("DEVICES") that includesoftware licensed or owned by FordMotor Company and its affiliates ("FORDMOTOR COMPANY"). Those softwareproducts of FORD MOTOR COMPANYorigin, as well as associated media,printed materials, and "online" orelectronic documentation ("SOFTWARE")are protected by international intellectualproperty laws and treaties. TheSOFTWARE is licensed, not sold. Allrights reserved.
•The SOFTWARE may interface withand/or communicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA") DONOT USE THE DEVICES OR COPY THESOFTWARE. ANY USE OF THE SOFTWARE,INCLUDING BUT NOT LIMITED TO USE ONTHE DEVICES, WILL CONSTITUTE YOURAGREEMENT TO THIS EULA (ORRATIFICATION OF ANY PREVIOUSCONSENT).
GRANT OF SOFTWARE LICENSE: This EULAgrants you the following license:
•You may use the SOFTWARE as installedon the DEVICES and as otherwiseinterfacing with systems and/or servicesprovide by or through FORD MOTORCOMPANY or its third party software andservice providers.
Description of Other Rights and Limitations
•Speech Recognition: If the SOFTWAREincludes speech recognitioncomponent(s), you should understandthat speech recognition is an inherentlystatistical process and that recognitionerrors are inherent in the process.Neither FORD MOTOR COMPANY nor
its suppliers shall be liable for anydamages arising out of errors in thespeech recognition process. It is yourresponsibility to monitor any speechrecognition functions included in thesystem.
•Limitations on Reverse Engineering,Decompilation and Disassembly: Youmay not reverse engineer, decompile,translate, disassemble or attempt todiscover any source code or underlyingideas or algorithms of the SOFTWAREnor permit others to reverse engineer,decompile or disassemble theSOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation or to theextent as may be permitted by thelicensing terms governing use of anyopen source components included withthe SOFTWARE.
589
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Appendices
•Links to Third Party Sites: TheSOFTWARE may provide you with theability to link to third party sites. The thirdparty sites are not under the control ofFORD MOTOR COMPANY, its affiliatesand/or its designated agent. NeitherFORD MOTOR COMPANY nor itsaffiliates nor its designated agent areresponsible for (I) the contents of anythird party sites, any links contained inthird party sites, or any changes orupdates to third party sites, or (ii)webcasting or any other form oftransmission received from any thirdparty sites. If the SOFTWARE provideslinks to third party sites, those links areprovided to you only as a convenience,and the inclusion of any link does notimply an endorsement of the third partysite by FORD MOTOR COMPANY, itsaffiliates and/or its designated agent.
•Obligation to Drive Responsibly: Yourecognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICES operating instructionsparticularly as they pertain to safety andyou agree to assume any risk associated
with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If theSOFTWARE is provided by FORD MOTORCOMPANY separate from the DEVICES onmedia such as a ROM chip, CD ROM disk(s)or via web download or other means, and islabeled "For Upgrade Purposes Only" or "ForRecovery Purposes Only" you may install one(1) copy of such SOFTWARE onto theDEVICES as a replacement copy for theexisting SOFTWARE, and use it inaccordance with this EULA, including anyadditional EULA terms accompanying theupgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: Alltitle and intellectual property rights in and tothe SOFTWARE (including but not limited toany images, photographs, animations, video,audio, music, text and "applets" incorporatedinto the SOFTWARE), the accompanyingprinted materials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materials accompanyingthe SOFTWARE. All title and intellectualproperty rights in and to the content which
may be accessed through use of theSOFTWARE is the property of the respectivecontent owner and may be protected byapplicable copyright or other intellectualproperty laws and treaties. This EULA grantsyou no rights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates, andthird party software and service providersand suppliers. Use of any on-line serviceswhich may be accessed through theSOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
592
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Appendices
•Navigation Features: Any navigationfeatures included in the system areintended to provide turn by turninstructions to get you to a desireddestination. Please make certain allpersons using this system carefully readand follow instructions and safetyinformation fully.
•Distraction Hazard: Any navigationfeatures may require manual (non-verbal)setup. Attempting to perform such set-upor insert data while driving can distractyour attention and could cause anaccident or other serious injury. Stop thevehicle in a safe and legal manner beforeattempting these operations.
•Let Your Judgment Prevail: Anynavigation features are provided only asan aid. Make your driving decisionsbased on your observations of localconditions and existing traffic regulations.Any such feature is not a substitute foryour personal judgment. Any routesuggestions made by this system shouldnever replace any local traffic regulationsor your personal judgment or knowledgeof safe driving practices.
•Route Safety: Do not follow the routesuggestions if doing so would result inan unsafe or illegal maneuver, if youwould be placed in an unsafe situation,or if you would be directed into an areathat you consider unsafe. The driver isultimately responsible for the safeoperation of the vehicle and therefore,must evaluate whether it is safe to followthe suggested directions.
•Potential Map Inaccuracy: Maps usedby this system may be inaccuratebecause of changes in roads, trafficcontrols or driving conditions. Always usegood judgment and common sense whenfollowing the suggested routes.
•Emergency Services: Do not rely on anynavigation features included in thesystem to route you to emergencyservices. Ask local authorities or anemergency services operator for theselocations. Not all emergency servicessuch as police, fire stations, hospitals andclinics are likely to be contained in themap database for such navigationfeatures.
594
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Appendices
Your Responsibilities and Assumptions ofRisk
595
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Appendices