2018 LINCOLN NAVIGATOR sat nav

vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Customer Assistance

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page388).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft® Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft® Spotand Stain Remover. In Canada, useMotorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not oversaturate orthe ring will set.
Cleaning Black Label or PresidentialInterior (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Lincoln Black Label or Presidentialvehicles may have Alcantara microfiber clothfabric on the seats, headliner, floor mats anddoor panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
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Vehicle Care

Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
Study your owner's manual and anysupplements for specific information aboutequipment features, instructions for safedriving and additional precautions to reducethe risk of an accident or serious injury.
Four-wheel drive system (If Equipped)
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
A vehicle equipped with four-wheel drive,when selected, has the ability to use all fourwheels to power itself. This increases tractionwhich may enable you to safely drive overterrain and road conditions that aconventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels througha transfer case or power transfer unit.Four-wheel drive vehicles allow you to selectdifferent modes as necessary. Forinformation on transfer case operation andshifting procedures, See Four-Wheel Drive(page 216). For information on transfer casemaintenance, See Maintenance (page 361).You should become thoroughly familiar withthis information before you operate yourvehicle.
On some four-wheel drive vehicles, the initialshift from two-wheel to four-wheel drivewhen the vehicle is moving can cause amomentary clunk and ratcheting sound.These sounds are normal and are not causefor concern.
In four-wheel drive vehicles, the size of thespare tire relative to the remaining tires canhave an effect on the 4x4 system. If there isa significant difference between the size ofa spare and the remaining tires, four-wheeldrive functionality may be limited. See UsingFour-Wheel Drive (page 216).
How your vehicle differs from othervehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a few noticeableways. Your vehicle may be:
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Wheels and Tires

•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tiresas defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires us to give youthe following information about tiregrades exactly as the government has
written it.
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Wheels and TiresE142542

In track mode, the system displays and playsthe structure as if it were only one level deep(all MP3 and WMA files play, regardless ofbeing in a specific folder). In folder mode,the system only plays the MP3 and WMA filesin the current folder.
AUDIO UNIT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommend
against the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:Some features, such as SIRIUS satelliteradio, may not be available in your location.Check with an authorized dealer.
Note: The touchscreen system controls mostof the audio features. See your SYNCinformation.
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Audio SystemE246800

Volume: Turn to adjust the volume.A
Power: Press to switch the systemon and off.B
Seek, Fast Forward and Reverse:In radio mode, select a frequencyband and press either button. Thesystem stops at the first station itfinds in that direction. In SIRIUSmode, press to select the next or
C
previous satellite radio station. Ifyou select a specific category
(such as jazz, rock or news), pressto find the next or previous stationin the category you select. In CDmode, press to select the next orprevious track. Press and hold tomove quickly forward or backwardthrough the current track.
REAR LOCK or SOURCE Press tolock the rear passenger audiocontrols and you can only accessthem from the front controls, or ifequipped, press to access differentaudio modes, for example AM, FMand CD.
D
TUNE: In radio mode, turn tosearch through the radio frequencyband. In SIRIUS mode, turn to findthe previous or next availablesatellite radio station.
E
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Audio System

SIRIUS
Select for a brief sampling of all available channels.Scan
Select to view your satellite radio electronic serial number (ESN). You need this number when communicatingwith SIRIUS to activate, modify or track your account.Electronic Serial Number(ESN)
Select to view available satellite radio channels. Press OK to open a list of the following options for this channel.Once you skip or lock a channel, you can only access it by pressing Direct Tune and entering the channelnumber. Locking or unlocking a channel requires your PIN.
Check Channel Guide
Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functionsonly stop on channels in that category.Set Category for Seek/Scan
Select to switch alerts on or off for songs, artists or teams. The system alerts you when the selection is playingon another channel. Save up to 20 alerts.Alerts
Use your PIN to unlock previously locked stations.Unlock All Stations
Use to restore any channels you previously skipped.Skip No Stations
Select to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234.Parental Lockout
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Audio System