When this occurs, your vehicle still operates,however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, your vehicle will havelimited power, will not be able to maintain
WARNINGS
high-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
Never remove the coolant reservoircap when the engine is running or hot.
Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:If this is not possible, wait a shortperiod for the engine to cool.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may not be ableto accelerate with full power until the coolanttemperature reduces.
313
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Maintenance
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to pull off the road. You cancontinue to drive your vehicle.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop after severalminutes, follow the remaining steps.
3. Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restart theengine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission (If Equipped)
Note:Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized dealer.
The automatic transmission does not havea transmission fluid dipstick.
Refer to your scheduled maintenanceinformation for scheduled intervals for fluidchecks and changes. Your transmission doesnot consume fluid. However, the fluid levelshould be checked if the transmission is notworking properly, (For example: if thetransmission slips or shifts slowly) or if younotice some sign of fluid leakage. SeeScheduled Maintenance (page 509).
Do not use supplemental transmission fluidadditives, treatments or cleaning agents. Theuse of these materials may affecttransmission operation and result in damageto internal transmission components.
314
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Maintenance
•Check brake pedal operation. Drive yourvehicle 15 ft (4.5 m) back and forth toremove rust build-up.
•Check fluid levels (including coolant, oiland gas) to make sure there are no leaks,and fluids are at recommended levels.
•If you remove the battery, clean thebattery cable ends and check fordamage.
Contact an authorized dealer if you have anyconcerns or issues.
BODY STYLING KITS
The distance between the underside of yourvehicle and the ground is less than that ofother models. Drive with extreme care toavoid damage to your vehicle.
335
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Vehicle Care
Do not expose discs to direct sunlight or heatsources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracks andfolder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 and WMAtrack mode (system default) and MP3 andWMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3 andWMA track on the disc (noted by the MP3or WMA file extension) from T001 to amaximum of T255. The maximum numberof playable MP3 and WMA files may beless depending on the structure of theCD and exact model of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of one levelof folders. The CD player numbers allMP3 and WMA tracks on the disc (notedby the MP3 or WMA file extension) andall folders containing MP3 and WMA files,from F001 (folder) T001 (track) to F253T255.
•Creating discs with only one level offolders helps with navigation through thedisc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand how thesystem reads the structures you create. Whilevarious files may be present (files withextensions other than MP3 and WMA), onlyfiles with the MP3 and WMA extension areplayed; other files are ignored by the system.This enables you to use the same MP3 andWMA disc for a variety of tasks on your workcomputer, home computer and yourin-vehicle system.
In track mode, the system displays and playsthe structure as if it were only one level deep(all MP3 and WMA files play, regardless ofbeing in a specific folder). In folder mode,the system only plays the MP3 and WMA filesin the current folder.
AUDIO UNIT
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
395
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Audio System
FunctionsFeature Bar Item
Connect and control SYNC 3 compatible apps running on your iphoneor android device. Also, access built-in additional features such asSiriusXM Traffic and Travel Link (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, or electric this is also whereyour settings and power information is located.
You can customize your system with various settings for the touch-screen display, feature preferences, and how you want to interactwith your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to the clothand try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus on whatis in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sure ofyour request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status bar indicatingthe status of the voice command session.See Using Voice Recognition (page 416).
Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay (If Equipped)
Depending on your vehicle and selectedoptions you may be able to control some ofthe SYNC 3 features on your informationdisplay. The features are visible in the centerof the display (A).
404
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 81).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 394).
407
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
Website
www.syncmaroute.ca
MyLincoln Mobile™ with EmbeddedModem (If Equipped)
Connect to your vehicle using the MyLincolnMobile app on your smartphone. Theembedded modem in your vehiclecommunicates with the app and allows youto start, lock, unlock and locate your vehicleremotely. The app also connects you withother vehicle resources like a parking locator,roadside assistance, dealer locations andLincoln Support. MyLincoln Mobile issupported by Android and iPhone and it isavailable through the Apple App Store® orGoogle Play™. The MyLincoln mobile app isavailable through a complimentary download.Services included for four years. Text anddata rates apply to usage.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to log intoyour owner account and visit the SYNCsoftware update page.
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose to startthe download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt your useof the system. Navigation updates cannot beinstalled in the background, because the filesare too large.
To install the update in your vehicle, removeanything that is plugged in the USB ports onthe media hub and plug in the USB drivecontaining the update. When the USB driveis plugged in, the installation should beginimmediately. After a successful installation,the update is available the next time thevehicle is started.
Please reference the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
412
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
You can use the forward, reverse, pause orplay buttons to control the audio playback.Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button nothighlighted), repeat all (button highlighted) and repeat track (button highlighted with a small numberone).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about the currentlyplaying track, press the cover art or Infobutton.
For some devices, SYNC 3 is able to provide30-second skip buttons when you listen toaudio books or podcasts. These buttonsallow you to skip forward or backward withina track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
438
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3