Vehicle Loading - with and without aTrailer.................................................................251
Locking and Unlocking.................................68Activating Intelligent Access.............................69Autolock...................................................................71Battery Saver..........................................................72Illuminated Entry.....................................................71Illuminated Exit........................................................71Locking and Unlocking the Doors with theKey Blade...........................................................70Luggage Compartment.......................................72Power Door Locks................................................68Remote Control.....................................................68Smart Unlocks for Intelligent AccessKeys.....................................................................70
Lug NutsSee: Changing a Road Wheel.........................363
M
Maintenance..................................................302General Information...........................................302
Memory Function..........................................149Easy Entry and Exit Feature.............................150Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob......150Saving a PreSet Position...................................149
Message CenterSee: Information Displays...................................111
MirrorsSee: Heated Windows and Mirrors.................140See: Windows and Mirrors.................................96
Mobile Communications Equipment...........14Moonroof..........................................................101Bounce-Back........................................................103Opening and Closing the Moonroof..............102
Motorcraft Parts - 2.0L.................................375Motorcraft Parts - 3.0L.................................377MyKey Troubleshooting................................66MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................452cityseeker..............................................................461Destination Mode...............................................453Map Mode............................................................452Navigation Map Updates.................................462Navigation Menu................................................458SiriusXM Traffic and Travel Link.....................462SYNC AppLink......................................................461Waypoints.............................................................460
Normal Scheduled Maintenance..............513Intelligent Oil-Life Monitor™...............................513
Maintenance Intervals........................................515
O
Oil Change Indicator Reset.......................309Oil CheckSee: Engine Oil Check......................................308
Opening and Closing the Hood...............302Ordering Additional Owner'sLiterature.....................................................280Obtaining a French Owner’s Manual............280
Overhead Console.......................................162
P
Parking Aids..................................................206Principle of Operation.......................................206
Passive Anti-Theft System............................78SecuriLock..............................................................78
PATSSee: Passive Anti-Theft System.........................78
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................444During a Phone Call...........................................449Making Calls........................................................448
587
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Index
Safety Precautions........................................168Scheduled Maintenance Record...............521Scheduled Maintenance............................509Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................42Belt-Minder™...........................................................42
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime...............................................................41Conditions of operation......................................42
Seats.................................................................143Security..............................................................78Settings...........................................................466911 Assist...............................................................474Ambient Lighting................................................483Bluetooth..............................................................469Clock......................................................................469Display...................................................................485General.................................................................480Media Player........................................................467Mobile Apps.........................................................479Navigation............................................................476Phone....................................................................470Radio......................................................................475SiriusXM................................................................476Sound....................................................................466
Valet Mode...........................................................486Vehicle...................................................................483Voice Control.......................................................485Wi-Fi & Hotspot....................................................481
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................143Snow ChainsSee: Using Snow Chains..................................358
Spare WheelSee: Changing a Road Wheel.........................363
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................517Exceptions............................................................520
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Gasoline Engine.........................164Automatic Engine Shutdown............................165Failure to Start......................................................165Fast Restart...........................................................164
Guarding Against Exhaust Fumes..................166Important Ventilating Information...................166Stopping the Engine When Your Vehicle isMoving...............................................................166Stopping the Engine When Your Vehicle isStationary..........................................................166
Starting and Stopping the Engine.............163General Information............................................163
Steering...........................................................244Electric Power Steering....................................244
Steering Wheel.................................................81Storage Compartments...............................162SunroofSee: Moonroof......................................................101
Sun Shades......................................................101Sun Visors........................................................101Illuminated Vanity Mirror....................................101
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3..........................................................398General Information...........................................398
SYNC™ 3 Troubleshooting..........................486
T
Technical SpecificationsSee: Capacities and Specifications................373
589
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................276Tire Care.........................................................343Glossary of Tire Terminology..........................345Information About Uniform Tire QualityGrading.............................................................344Information Contained on the TireSidewall............................................................346Temperature A B C.............................................345Traction AA A B C...............................................344Treadwear.............................................................344
Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit....................336
Tire Pressure Monitoring System.............359Changing Tires With a Tire PressureMonitoring System........................................360Understanding Your Tire Pressure MonitoringSystem .............................................................360
Tire Repair KitSee: Tire Sealant and Inflator Kit....................336
Tire Sealant and Inflator Kit.......................336First Stage: Reinflating the Tire with SealingCompound and Air........................................338General Information...........................................336Second Stage: Checking Tire Pressure.........341Tips for Use of the Kit........................................337What to do after the Tire has beenSealed................................................................341
What to do when a Tire Is Punctured............338
TiresSee: Wheels and Tires......................................336
Towing a Trailer............................................256Load Placement..................................................256
Towing Points................................................272Installing the Recovery Hook..........................272Recovery Hook Location..................................272
Towing the Vehicle on Four Wheels........261Emergency Towing.............................................261Recreational Towing...........................................261
Towing.............................................................256Traction Control.............................................201Principle of Operation........................................201
Transmission Code Designation...............379Transmission...................................................180Transporting the Vehicle.............................271Type Approvals.............................................577RF Certification Logos for Tire PressureMonitoring Sensor(s).....................................577
U
Under Hood Overview - 2.0L....................304Under Hood Overview - 3.0L....................306Universal Garage Door Opener................155HomeLink Wireless Control System...............155
USB Port..........................................................397
Using Adaptive Cruise Control.................223Automatic Cancellation....................................226Blocked Sensor..................................................228Canceling the Set Speed.................................226Changing the Set Speed..................................226Detection Issues.................................................227Following a Vehicle............................................224Following a Vehicle to a CompleteStop...................................................................225Hilly Condition Usage........................................227Overriding the Set Speed................................226Park Brake Application......................................227Resuming the Set Speed.................................226Setting the Adaptive Cruise Speed...............224Setting the Adaptive Cruise Speed When YourVehicle is Stationary......................................224Setting the Gap Distance.................................225Switching Adaptive Cruise Control Off.........227Switching Adaptive Cruise Control On.........223Switching to Normal Cruise Control..............230System Not Available........................................228
Using All-Wheel Drive..................................186Driving In Special Conditions With All-WheelDrive (AWD)......................................................188Operating AWD Vehicles With Spare orMismatched Tires...........................................188
Using Cruise Control...................................222Switching Cruise Control Off...........................223
590
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index
Waxing............................................................328Welcome Lighting...........................................93Wheel NutsSee: Changing a Road Wheel.........................363
Wheels and Tires..........................................336Technical Specifications.....................................371
Windows and Mirrors.....................................96Windshield Washers......................................86Windshield Wipers.........................................85Intermittent Wipe..................................................85Speed Dependent Wipers..................................85
Wiper BladesSee: Checking the Wiper Blades....................321
Wipers and Washers......................................85
592
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index