2018 LINCOLN MKZ HYBRID air condition

Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
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Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Lincoln. Werecommend that you take some time to getto know your vehicle by reading this manual. The more that you know about it, the greaterthe safety and pleasure you will get fromdriving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to the vehicleyou have purchased.
Note: Some of the illustrations in this manualmay show features as used in differentmodels, so may appear different to you onyour vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when selling yourvehicle. It is an integral part of your vehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may seeon your vehicle.
Air conditioning system
Air conditioning system lubricanttype
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IntroductionE154903 E162384 E231157

Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 372).
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Introduction

Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 372).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine exhaust,certain vehicle components, certainfluids contained in vehicles and certainproducts of component wear contain or emitchemicals known to the State of Californiato cause cancer and birth defects or otherreproductive harm.
WARNINGS
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to the Stateof California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash your handsafter handling.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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Introduction

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do not followthe instruction highlighted by the warningsymbol. Failure to follow the specificwarnings and instructions could result inpersonal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATH orSERIOUS INJURY to the CHILD can occur.
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Introduction

If the booster seat slides on the vehicle seatupon which it is being used, placing arubberized mesh sold as shelf or carpet linerunder the booster seat may improve thiscondition. Do not introduce any item thickerthan this under the booster seat. Check withthe booster seat manufacturer's instructions.
CHILD RESTRAINT POSITIONING
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag. If youmust use a forward-facing child seat in thefront seat, move the vehicle seat upon whichthe child seat is installed all the way back.When possible, all children age 12 and undershould be properly restrained in a rearseating position. If all children cannot beseated and restrained properly in a rearseating position, properly restrain the largestchild in the front seat.
WARNINGS
Always carefully follow the instructionsand warnings provided by themanufacturer of any child restraint todetermine if the restraint device isappropriate for your child's size, height,weight, or age. Follow the child restraintmanufacturer's instructions and warningsprovided for installation and use inconjunction with the instructions andwarnings provided by your vehiclemanufacturer. A safety seat that is improperlyinstalled or utilized, is inappropriate for yourchild's height, age, or weight or does notproperly fit the child may increase the risk ofserious injury or death.
Never let a passenger hold a child onhis or her lap while your vehicle ismoving. The passenger cannot protect thechild from injury in a crash, which may resultin serious injury or death.
WARNINGS
Never use pillows, books, or towels toboost a child. They can slide aroundand increase the likelihood of injury or deathin a crash.
Always restrain an unoccupied childseat or booster seat. These objectsmay become projectiles in a crash or suddenstop, which may increase the risk of seriousinjury.
Never place, or allow a child to place,the shoulder belt under a child's armor behind the back because it reduces theprotection for the upper part of the body andmay increase the risk of injury or death in acrash.
To avoid risk of injury, do not leavechildren or pets unattended in yourvehicle.
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Child Safety

The Personal Safety System provides animproved overall level of frontal crashprotection to front seat occupants and isdesigned to help further reduce the risk ofairbag-related injuries. The system is able toanalyze different occupant conditions andcrash severity before activating theappropriate safety devices to help betterprotect a range of occupants in a variety offrontal crash situations.
The Vehicle Personal Safety System consistsof:
•Driver and passenger dual-stage airbagsupplemental restraints.
•Front seat outboard seatbelts withpretensioners, energy managementretractors and seatbelt usage sensors.
•Driver seat position sensor.
•Passenger seat position sensor.
•Front passenger sensing system.
•Passenger airbag off and on indicatorlamp.
•Front crash severity sensors.
•Restraints control module with impactand safing sensors.
•Restraint system warning light andbackup tone.
•The electrical wiring for the airbags, crashsensors, seatbelt pretensioners, frontseatbelt usage sensors, driver seatposition sensor, front passenger sensingsystem and indicator lights.
How Does the Personal Safety SystemWork?
The Personal Safety System can adapt thedeployment strategy of the safety devicesaccording to crash severity and occupantconditions. A collection of crash andoccupant sensors provides information tothe restraints control module. During a crash,the restraints control module may deploy theseatbelt pretensioners, one or both stagesof the dual-stage airbags based on crashseverity and occupant conditions.
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Personal Safety System™

After all occupants have adjusted their seatsand put on seatbelts, it is very important thatthey continue to sit properly. A properlyseated occupant sits upright, leaning againstthe seat back, and centered on the seatcushion, with their feet comfortably extendedon the floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, lies down,turns sideways, sits forward, leans forwardor sideways, or puts one or both feet up, thechance of injury during a crash is greatlyincreased.
The conditions listed above may cause theweight of a properly seated occupant to beincorrectly interpreted by the front passengersensing system. The person in the frontpassenger seat may appear heavier or lighterdue to the conditions described in the listabove.
To know if the front passengersensing system is operatingproperly, See Crash Sensors andAirbag Indicator (page 55).
Do not attempt to repair or service thesystem. Take your vehicle immediately to anauthorized dealer.
If it is necessary to modify an advanced frontairbag system to accommodate a personwith disabilities, contact the Ford CustomerRelationship Center. See Getting theServices You Need (page 273).
SIDE AIRBAGS
WARNINGS
Do not place objects or mountequipment on or near the airbag cover,on the side of the seatbacks (of the frontseats), or in front seat areas that may comeinto contact with a deploying airbag. Failureto follow these instructions may increase therisk of personal injury in the event of a crash.
Do not use accessory seat covers. Theuse of accessory seat covers mayprevent the deployment of the side airbagsand increase the risk of injury in an accident.
Do not lean your head on the door. Theside airbag could injure you as itdeploys from the side of the seatback.
WARNINGS
Do not attempt to service, repair, ormodify the seat airbag supplementalrestraint systems, its fuses or the seat coveron a vehicle containing seat airbags as youcould be seriously injured or killed. Contactyour authorized dealer as soon as possible.
If the side airbag has deployed, theairbag will not function again. The sideairbag system (including the seat) must beinspected as soon as possible. If the airbagis not replaced, the unrepaired area willincrease the risk of injury in a crash.
The side airbags are on the outboard sideof the seatbacks of the front seats. In certainsideways crashes, the side airbags will beinflated. The airbag was designed to inflatebetween the door panel and occupant tofurther enhance the protection providedoccupants in side impact crashes.
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Supplementary Restraints SystemE67017