
Replace the rear axle lubricant anytime yousubmerge the rear axle in water. Water maycontaminate the rear axle lubricant, which isnot a normal maintenance inspection itemunless there is a possibility of a leak or otheraxle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
You can flat-tow (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) your disabled vehicle (withoutaccess to wheel dollies, car-hauling trailer,or flatbed transport vehicle) under thefollowing conditions:
•Your vehicle is facing forward so you towit in a forward direction.
•You place the transmission in position N.If you cannot place the transmission inposition N, you may need to override it.See Transmission (page 188).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 145).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
You can tow your vehicle with all four wheelson the ground using the Neutral Tow feature,or with all four wheels off the ground usinga vehicle transport trailer. If you are using avehicle transport trailer, follow the instructionspecified by the equipment provider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
Enter Neutral Tow mode by doing thefollowing:
1. Put the ignition in accessory mode bypressing the engine START buttonwithout pressing the brake pedal.
2. Select Neutral Tow under the VehicleSettings menu in the information display.See General Information (page 118).
3.Press and hold the OK button to start theneutral tow process.
4. Press the brake pedal and select N onthe push-button transmission.
5. Turn the ignition off by pressing theengine START button without pressingthe brake pedal.
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Towing

Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 475).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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SYNC™ 3

•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem. See Climate Control (page 145).
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will not dialfor help which could delay response time,potentially increasing the risk of seriousinjury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do it yourself.Dial emergency services immediately toavoid delayed response time which couldincrease the risk of serious injury or deathafter a crash. If you do not hear 911 Assistwithin five seconds of the crash, the systemor phone may be damaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damaged in acrash. Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent 911 Assist from workingproperly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excluding kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page475).
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SYNC™ 3

Home screen displayTileItem
Shows the active media source.AudioAIf your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phonefeatures also appear. This includes signal strength, battery charge, 911 assist settingstate (On or Off ), text messaging and roaming.
PhoneB
This map displays your current location or current route in real time.Navigation1CWhen you have navigation active, you also see the next turn and the length of timeand distance to your destination.If your vehicle does not have navigation, this space contains the audio information.
1 If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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SYNC™ 3E142599

DescriptionVoice command
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
You can use the volume control to adjust thevolume of the system voice prompts. Whileprompt is active, adjust the volume controlup or down to your desired setting.
Note:Depending on the current climatecontrol settings, the fan speed mayautomatically go down while issuing voicecommands or while making and receivingphone calls via SYNC to reduce the amountof background noise in the vehicle. The fanspeed will automatically return to normaloperation once the voice session ends. Fanspeed can also be adjusted normally duringa voice session, simply press fan buttons (orturn fan knob) to increase or decrease fanspeed to desired setting.
To disable this automatic fan speedreduction feature during voice sessions,press and hold the climate control AC andRecirculated air buttons simultaneously,release and then increase fan speed within2 seconds. To re-enable this feature, repeatthe above sequence.
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SYNC™ 3

USB Ports
The USB ports are in the center console orbehind a small access door in the instrumentpanel.
This feature allows you to plug in USB mediadevices, memory sticks, flash drives or thumbdrives, and charge devices if they supportthis feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certain audioapps such as iHeartRadio through a USB orbluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 472).
Supported Media Players, Formats andMetadata Information
The system is capable of hosting nearly anydigital media player, including iPod, iPhone,and most USB drives.
Supported audio formats include MP3, WMA,WAV, AAC, and FLAC.
Supported audio file extensions include MP3,WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in the mediafiles, provide information about the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreento access your climate control features.Depending on your vehicle line and optionpackage, your climate screen may lookdifferent from one of the screens shownbelow. Your screen may not contain all ofthe features shown.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 475).
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SYNC™ 3E211463

Automatic Transmission..............................188Automatic Transmission AdaptiveLearning............................................................192Brake-Shift Interlock Override..........................191If Your Vehicle Gets Stuck In Mud orSnow..................................................................192Push Button Shift Transmission.......................188SelectShift Automatic™ Transmission.............190
Automatic Transmission Fluid Check - 2.7LEcoBoost™/3.7L............................................321Adding Transmission Fluid ..............................322Checking the Transmission Fluid Level ........321
Autowipers.......................................................94Autowipers Settings.............................................94
Auxiliary Power Points..................................167110 Volt AC Power Point.....................................16712 Volt DC Power Point......................................167Locations................................................................167
AWDSee: All-Wheel Drive...........................................193
B
BatterySee: Changing the 12V Battery.......................324
Blind Spot Information System.................244Switching the System Off and On..................245System Errors......................................................245
Using the Blind Spot InformationSystem..............................................................244
Body Styling Kits...........................................342Bonnet LockSee: Opening and Closing the Hood............308
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check........................................323Brakes..............................................................199General Information............................................199
Breaking-In......................................................271Bulb Specification Chart.............................329
C
Cabin Air Filter...............................................148California Proposition 65...............................12Capacities and Specifications - 2.7LEcoBoost™....................................................387Alternative Engine Oil for Extremely ColdClimates...........................................................392Specifications......................................................388
Capacities and Specifications - 3.7L........394Alternative Engine Oil for Extremely ColdClimates...........................................................399Specifications......................................................395
Capacities and Specifications....................381Cargo Nets.....................................................257
Car WashSee: Cleaning the Exterior...............................334
Catalytic Converter.......................................185On-Board Diagnostics (OBD-II)........................186Readiness for Inspection and Maintenance(I/M) Testing.......................................................187
Center Console.............................................169Changing a Bulb...........................................328Headlamp.............................................................329LED Lamps...........................................................329
Changing a Fuse..........................................305Fuses.....................................................................305
Changing a Road Wheel.............................373Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................374Stowing the flat tire ...........................................377Tire Change Procedure....................................375
Changing the 12V Battery..........................324Changing the Engine Air Filter..................332Changing the Wiper Blades......................326Changing the Rear Window WiperBlade.................................................................326Changing the Windshield Wiper Blades......326
Checking MyKey System Status.................69Checking the Wiper Blades.......................326Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33
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Index

Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Left-Hand Side.......................................................35Right-Hand Side....................................................35
Cleaning Leather Seats..............................339Cleaning Products........................................333Materials................................................................333
Cleaning the Engine....................................335Cleaning the Exterior...................................334Cleaning the Headlamps..................................334Exterior Chrome Parts.......................................334Exterior Plastic Parts..........................................335Stripes or Graphics............................................335Underbody...........................................................335Under Hood.........................................................335
Cleaning the Instrument Panel andInstrument Cluster Lens...........................338Cleaning the Interior....................................336Cleaning Black Label or PresidentialInterior...............................................................337
Cleaning the Wheels...................................339Cleaning the Windows and WiperBlades...........................................................336Clearing All MyKeys.......................................67Climate............................................................449Climate Control..............................................145
Climate Controlled Seats.............................161Cooled Seats........................................................162
Coolant CheckSee: Engine Coolant Check..............................316
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................66Programming/Changing ConfigurableSettings...............................................................66
Cross Traffic Alert.........................................246Blocked Sensors................................................249Switching the System Off and On..................249System Errors......................................................249System Lights, Messages and AudibleAlerts.................................................................249System Limitations.............................................249Using the Cross Traffic Alert System.............246
Cruise Control.................................................92Principle of Operation.......................................229
Cruise controlSee: Using Cruise Control...............................229
Customer Assistance..................................280
D
Data Recording..................................................9Event Data Recording...........................................10Service Data Recording.........................................9
Daytime Running Lamps...............................98Type One - Conventional(Non-Configurable)..........................................99Type Two - Configurable....................................99
Direction Indicators.......................................101Doors and Locks.............................................72Drive Control.................................................255LINCOLN DRIVE CONTROL............................255
Driver Alert.....................................................237PRINCIPLE OF OPERATION.............................237USING DRIVER ALERT......................................237
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........54Driving Aids....................................................237Driving Hints...................................................271Driving Through Water................................272DRLSee: Daytime Running Lamps...........................98
E
Economical Driving.......................................271Electric Parking Brake................................200Applying the Electric Parking Brake.............200Battery With No Charge...................................202
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Index