steering, acceleration or braking whichcould result in an increased risk of lossof vehicle control, vehicle rollover and/orpersonal injury. Use all available roadsurface to return the vehicle to a safedirection of travel.
•In the event of an emergency stop, avoidskidding the tires and do not attempt anysharp steering wheel movements.
•If the vehicle goes from one type ofsurface to another (i.e., from concrete togravel) there will be a change in the waythe vehicle responds to a maneuver(steering, acceleration or braking). Again,avoid these abrupt inputs.
Sand
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowly andavoid spinning the wheels.
Do not drive your AWD vehicle in deep sand.This will cause the AWD system to overheat.After the system has cooled down, normalAWD function will return.
Under severe operating conditions, the A/Cmay cycle on and off to protect overheatingof the engine.
Avoid excessive speed because vehiclemomentum can work against you and causethe vehicle to become stuck to the point thatassistance may be required from anothervehicle. Remember, you may be able to backout the way you came if you proceed withcaution.
Mud and Water
If you must drive through high water, driveslowly. Traction or brake capability may belimited.
When driving through water, determine thedepth; avoid water higher than the bottomof the wheel rims (for cars) or the bottom ofthe hubs (for trucks) (if possible) and proceedslowly. If the ignition system gets wet, thevehicle may stall.
Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even AWD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly and avoidspinning your wheels. If the vehicle doesslide, steer in the direction of the slide untilyou regain control of the vehicle.
195
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
All-Wheel Drive (If Equipped)E142667
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page402). Reset the power windowsbounce-back feature. See PowerWindows (page 104). Reset the radiostation presets. See Audio Unit (page402).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
325
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Maintenance
Cleaning ProcedureType of Stain
Use lukewarm water and rinse by dabbing with clean water.Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, icecream or mustard.
Use lemon juice, wipe with lukewarm water and rinse by dabbing withclean water.Vinegar, hair gel, tomato sauce or coffee with sugar.
Use ethyl alcohol, then dab with water.Dye transfer and all other stains.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or strongdetergents when cleaning the steeringwheel or instrument panel to avoidcontamination of the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page339).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
338
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Vehicle Care
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap and watersolution. Dry the area with a clean, soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft Premium Leatherand Vinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains as soonas possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intended specificallyfor rubber, vinyl and plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehicle colorcode is printed on a sticker on the front,left-hand side door jamb. Take your colorcode to your authorized dealer to make sureyou get the correct color.
Before repairing minor paint damage, use acleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Always read the instructions before usingcleaning products.
CLEANING THE WHEELS
Note:Do not apply a cleaning chemical towarm or hot wheel rims and covers.
Note:Some automatic car washes maycause damage to the finish on your wheelrims and covers.
339
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Vehicle Care