2018 LINCOLN MKC reset

Personal Profiles
Possible cause and solutionIssue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linkedkeyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not.The preset positions are the same as the Guest or previously activeprofile.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting, refer to the regional Fordor Lincoln website.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 290).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Scheduled Maintenance

Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-Wheel Drive).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 290).
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinformation display prompting you to changeyour oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km). Perform the engine air filterreplacement.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Scheduled Maintenance

Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1 This is an optional feature.2Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 290).
Exceptions
There are several exceptions to the NormalSchedule:
Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle(AWD only) in your vehicle does not requireany normal scheduled maintenance unlessthe vehicle has experienced extendedperiods of extreme/severe duty cycle drivingor the PTU and/or the rear axle has beensubmerged in water. Checking the PTU andrear axle fluid is not necessary unless theunit shows signs of leakage. Contact anauthorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3,000 mi(5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is2,000 mi (3,000 km).
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Scheduled Maintenance

Keys and Remote Controls...........................54
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Lane Keeping System..................................219Switching the System On and Off...................219
Liftgate...............................................................72Lighting Control...............................................87Flashing the Headlamp High Beam.................88Headlamp High Beam.........................................88
Lighting..............................................................87General Information..............................................87
Lincoln Automotive Financial Services......12Lincoln Protect..............................................478Lincoln Protect (CANADA ONLY)....................479Lincoln Protect Extended Service Plans (U.S.Only)..................................................................478
Load CarriersSee: Roof Racks and Load Carriers...............236
Load Carrying................................................236Load Limit.......................................................237Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................241Vehicle Loading - with and without aTrailer.................................................................237
Locking and Unlocking.................................64Activating Intelligent Access.............................66
Autolock..................................................................67Autounlock..............................................................67Battery Saver.........................................................68Illuminated Entry...................................................68Illuminated Exit......................................................68Mechanical Key.....................................................65Opening a Rear Door from Inside....................66Power Door Locks................................................64Remote Control.....................................................64Smart Unlocks.......................................................66Welcome Lighting.................................................68
Luggage Covers...........................................236Lug NutsSee: Changing a Road Wheel.........................337
M
Maintenance..................................................286General Information...........................................286
Memory Function..........................................143Easy Entry and Exit Feature..............................145Linking a PreSet Position to your RemoteControl or Intelligent Access Key...............144Saving a PreSet Position...................................144
Message CenterSee: Information Displays.................................109
MirrorsSee: Heated Windows and Mirrors.................136See: Windows and Mirrors.................................95
Mobile Communications Equipment...........14Moonroof.........................................................100Bounce-Back.........................................................101Opening and Closing the Moonroof...............101Power Sunscreen.................................................101Venting the Moonroof.........................................101
Motorcraft Parts - 2.0L/2.0LEcoBoost™....................................................346Motorcraft Parts - 2.3L/2.3LEcoBoost™....................................................347MyKey Troubleshooting................................62MyKey™..............................................................59Principle of Operation.........................................59
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Navigation......................................................424cityseeker.............................................................433Destination Mode...............................................425Map Mode............................................................424Navigation Map Updates..................................434Navigation Menu................................................430SiriusXM Traffic and Travel Link......................434SYNC AppLink.....................................................433Waypoints.............................................................432
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Index