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Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Driving Hints..................................................250Driving Through Water................................251DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................250Electric Parking Brake..................................187Applying the electric parking brake...............187Applying the electric parking brake when thevehicle is moving............................................188Battery With No Charge....................................189Releasing the electric parking brake.............188
Electromagnetic Compatibility...................513Emission Law...................................................171Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............172Tampering With a Noise Control System.......171
End User License Agreement....................518VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................518
Engine Block Heater....................................160Using the Engine Block Heater.......................160
Engine Coolant Check.................................291Adding Engine Coolant....................................292Checking the Engine Coolant..........................291Recycled Engine Coolant.................................293
Severe Climates.................................................293What You Should Know About Fail-SafeCooling.............................................................293
Engine Emission Control..............................171Engine ImmobilizerSee: Passive Anti-Theft System........................76
Engine Oil Check.........................................289Adding Engine Oil..............................................290
Engine Oil Dipstick......................................289Engine Specifications - 2.0L/2.0LEcoBoost™....................................................344Drivebelt Routing................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™....................................................345Drivebelt Routing................................................345
Entertainment................................................397AM/FM Radio.......................................................400Apps.........................................................................411Bluetooth Stereo or USB..................................409CD (If equipped)..................................................408HD Radio™ Information (If Available)..............404SiriusXM® Satellite Radio (If Activated).........400Sources.................................................................399Supported Media Players, Formats andMetadata Information......................................411USB Ports...............................................................411
Environment......................................................16
EPBSee: Electric Parking Brake...............................187
Essential Towing Checks............................246Before Towing a Trailer.....................................247Hitches..................................................................246Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................247Safety Chains......................................................246Trailer Brakes.......................................................246Trailer Lamps.......................................................246When Towing a Trailer.......................................247
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................15Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Index

Replacing the Battery..........................................55Sounding the Panic Alarm..................................57
Remote Start...................................................137Automatic Settings..............................................137
Removing a Headlamp...............................300Repairing Minor Paint Damage..................312Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl............................................................58Reporting Safety Defects (CanadaOnly)..............................................................267Reporting Safety Defects (U.S. Only)......266Roadside Assistance...................................253Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................254Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................254Vehicles Sold in Canada: Using RoadsideAssistance.......................................................254Vehicles Sold in the United States: GettingRoadside Assistance.....................................253Vehicles Sold in the United States: UsingRoadside Assistance.....................................253
Roadside Emergencies...............................253
Roof Racks and Load Carriers..................236Running-InSee: Breaking-In.................................................250
Running Out of Fuel.....................................165Adding Fuel From a Portable FuelContainer..........................................................166Filling a Portable Fuel Container.....................166
S
Safety Canopy™...............................................50Safety Precautions........................................164Scheduled Maintenance Record..............493Scheduled Maintenance.............................481Seatbelt Extension...........................................41Seatbelt Height Adjustment.........................37Seatbelt Reminder..........................................38Belt-Minder™...........................................................38
Seatbelts...........................................................33Principle of Operation..........................................33
Seatbelt Warning Lamp and IndicatorChime..............................................................37Conditions of operation......................................38
Seats.................................................................138Security..............................................................76Settings...........................................................438911 Assist...............................................................446Ambient Lighting................................................455
Bluetooth...............................................................441Clock.......................................................................441Display...................................................................457General.................................................................452Media Player........................................................439Mobile Apps..........................................................451Navigation............................................................448Phone....................................................................442Radio......................................................................447SiriusXM................................................................448Sound....................................................................438Valet Mode...........................................................458Vehicle..................................................................455Voice Control.......................................................457Wi-Fi & Hotspot...................................................453
Side Airbags.....................................................49Sitting in the Correct Position....................138Snow ChainsSee: Using Snow Chains...................................331
Spare WheelSee: Changing a Road Wheel.........................337
Special Notices.................................................13New Vehicle Limited Warranty...........................13Notice to Owners of Pickup Trucks and UtilityType Vehicles.....................................................14On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Index