
Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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SYNC™ 3

When to Expect the Message Prompting you to Change your Oil
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi (12,000–16,000 km)Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi (8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi (5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
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Scheduled Maintenance

Antenna PositionsMaximum output power Watt (Peak RMS)Frequency Band MHz
2, 350142-176
2, 350380-512
2, 310806-870
Note:After the installation of radio frequencytransmitters, check for disturbances fromand to all electrical equipment in yourvehicle, both in the standby and transmitmodes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fields generatedinside your vehicle cabin by the transmitterinstalled do not exceed applicable humanexposure requirements.
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Appendices

Taiwan Territory
Note: In accordance with the managementapproach of low-power radio wave radiationmotors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alter thefrequency, increase the power or change thecharacteristics and functions of the originaldesign without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interference bedetected, immediately stop using the deviceand only resume usage after ensuring thatthere is no longer any interference. For thelegal telecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial, scientificand radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS ANDCONDITIONS
By activating, using and/or accessing theSUNA Traffic Channel, SUNA Predictive orother content or material provided byIntelematics (together, SUNA Productsand/or Services), you must accept certainterms and conditions. The following is a briefsummary of the terms and conditions thatapply to you. To view the full terms andconditions relevant to your use of the SUNAProducts and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandcondi-tions/
1. Acceptance
By using SUNA Products and/or Services,you will be deemed to have accepted andagreed to be bound by the terms andconditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcondi-tions/
2. Intellectual Property
SUNA Products and/or Services are for yourpersonal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used to provideSUNA Products and/or Services.
3. Appropriate Use
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Appendices

Exterior Mirrors..............................................102360-Degree Camera..........................................104Auto-Dimming Feature......................................104Auto-Folding Mirrors..........................................103Blind Spot Monitor..............................................105Fold-Away Exterior Mirrors...............................103Heated Exterior Mirrors.....................................104Integrated Blind Spot Mirrors...........................104Lincoln Welcome Mat.........................................104Memory Mirrors....................................................104Power Exterior Mirrors.......................................102Signal Indicator Mirrors......................................104
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................39Seatbelt Locking Modes.....................................38Using Seatbelts During Pregnancy..................37
Flat TireSee: Changing a Road Wheel.........................364
Floor Mats.......................................................277Front Parking Aid.........................................220Obstacle Distance Indicator.............................221
Front Passenger Sensing System..............50Fuel and Refueling........................................183Fuel Consumption.........................................189Advertised Capacity...........................................189
Fuel Economy......................................................189
Fuel Filler Funnel Location..........................184Fuel Filter........................................................325Fuel Quality.....................................................183Choosing the Right Fuel....................................183
Fuel Shutoff...................................................280Fuses...............................................................294Fuse Specification Chart............................294Passenger Compartment Fuse Panel...........304Power Distribution Box.....................................294
G
Garage Door OpenerSee: Universal Garage Door Opener..............171
Gauges............................................................109Audio Status Bar..................................................109Fuel Gauge............................................................110Left/Right Information Group.............................110Time and Temperature Status Bar..................109
GearboxSee: Transmission...............................................194
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........523Multi-Point Inspection.......................................526Owner Checks and Services...........................524
Protecting Your Investment.............................523Why Maintain Your Vehicle?............................523Why Maintain Your Vehicle at YourDealership?......................................................523
Getting Assistance Outside the U.S. andCanada.........................................................290Getting the Services You Need................286Away From Home..............................................286
Global Opening and Closing......................102Closing the Windows.........................................102Opening the Windows.......................................102
H
Hazard Flashers...........................................280Headlamp AdjustingSee: Adjusting the Headlamps.......................328
Headlamp Exit Delay.....................................94HeadrestSee: Head Restraints..........................................154
Head Restraints.............................................154Front seat manual head restraints..................154Rear seat center head restraint.......................155Rear seat outboard head restraints................155
Head Up Display...........................................142Configuring The Head Up Display..................143Head Up Display (HUD).....................................142Head Up Display Information...........................142
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Index

J
Jump Starting the Vehicle...........................281Connecting the Jumper Cables.....................282Jump Starting......................................................283Preparing Your Vehicle......................................281Removing the Jumper Cables.........................283
K
Keyless Entry....................................................78SECURICODE™ Keyless Entry Keypad.............78
Keyless Starting.............................................178Ignition Modes......................................................178
Keys and Remote Controls...........................57
L
Lane Keeping System..................................247Switching the System On and Off..................248
Lighting Control..............................................92Flashing the Headlamp High Beam.................93Headlamp High Beam.........................................93
Lighting..............................................................92General Information.............................................92
Lincoln Automotive Financial Services......12Lincoln Protect..............................................520Lincoln Protect (CANADA ONLY)....................521
Lincoln Protect Extended Service Plans (U.S.Only)..................................................................520
Load Carrying................................................266Load Limit.......................................................266Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................270Vehicle Loading - with and without aTrailer................................................................266
Locking and Unlocking..................................67Activating Intelligent Access..............................67Autolock..................................................................72Battery Saver..........................................................73Door Lock Indicator..............................................67Door Lock Switch Inhibitor.................................67Emergency Locking..............................................70Illuminated Entry....................................................72Illuminated Exit......................................................72Locking and Unlocking the Doors FromInside...................................................................70Opening the Luggage Compartment...............73Remote Control.....................................................69Smart Unlocks for Intelligent AccessKeys.......................................................................71Unlocking the Driver Door with the KeyBlade.....................................................................71
Lug NutsSee: Changing a Road Wheel.........................364
M
Maintenance...................................................312General Information............................................312
Memory Function..........................................163Easy Entry and Exit Feature..............................164Linking a Preset Position to your RemoteControl or Intelligent Access Key Fob.......164Saving a Preset Position....................................163
Message CenterSee: Information Displays..................................115
MirrorsSee: Heated Windows and Mirrors..................151See: Windows and Mirrors.................................101
Mobile Communications Equipment...........14Moonroof.........................................................107Bounce-Back........................................................108Opening and Closing the Moonroof...............107
Motorcraft Parts - 2.7L..................................377Motorcraft Parts - 3.0L.................................378Motorcraft Parts - 3.7L.................................379MyKey Troubleshooting................................65MyKey™..............................................................62Principle of Operation.........................................62
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Index

N
Navigation......................................................466cityseeker.............................................................475Destination Mode...............................................467Map Mode............................................................466Navigation Map Updates..................................476Navigation Menu.................................................472SiriusXM Traffic and Travel Link......................476SYNC AppLink.....................................................475Waypoints.............................................................474
Normal Scheduled Maintenance..............527Intelligent Oil-Life Monitor™..............................527Normal Maintenance Intervals........................529
O
Oil Change Indicator Reset.........................318Oil CheckSee: Engine Oil Check.......................................317
Opening and Closing the Hood................312Closing the Hood................................................313Opening the Hood..............................................312
Opening the Doors.........................................73Front Doors.............................................................73Rear Doors..............................................................74
Ordering Additional Owner'sLiterature.....................................................292Obtaining a French Owner’s Manual............292
Overhead Console........................................177
P
Parking Aids....................................................219Principle of Operation........................................219
Passive Anti-Theft System............................82SecuriLock®............................................................82
PATSSee: Passive Anti-Theft System........................82
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................458During a Phone Call...........................................463Making Calls........................................................462Pairing Your Cell Phone for the FirstTime...................................................................458Phone Menu........................................................459Receiving Calls....................................................463Smartphone Connectivity................................465Text Messaging...................................................464
Post-Crash Alert System.............................284
Power Decklid..................................................74Hands-Free Feature.............................................77Obstacle Detection...............................................77Opening and Closing the Power Decklid.......75
Power Door LocksSee: Locking and Unlocking..............................67
Power Seats....................................................15724-Way Seat Controls........................................15930-Way Seat Controls.........................................157Adjusting the Multi-Contour Front Seats WithActive Motion ...................................................161Adjusting the Power Lumbar.............................161Adjusting the Power Seats...............................158
Power Steering Fluid Check......................325Power Windows..............................................101Accessory Delay..................................................102Bounce-Back.........................................................101One-Touch Down.................................................101One-Touch Up.......................................................101Window Lock........................................................102
Pre-Collision Assist......................................260Using the Pre-Collision Assist System...........261
Protecting the Environment..........................16PunctureSee: Changing a Road Wheel.........................364
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Index

Display...................................................................499General..................................................................494Media Player.........................................................481Mobile Apps.........................................................493Navigation............................................................490Phone....................................................................483Radio......................................................................489SiriusXM................................................................490Sound....................................................................480Valet Mode..........................................................500Vehicle...................................................................497Voice Control.......................................................499Wi-Fi & Hotspot...................................................495
Side Airbags.....................................................52Side Sensing System...................................221Obstacle Distance Indicator............................222
Sitting in the Correct Position....................153Snow ChainsSee: Using Snow Chains..................................358
Soft Closing Door............................................78Spare WheelSee: Changing a Road Wheel.........................364
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................531Exceptions............................................................534
Speed ControlSee: Cruise Control............................................237
Stability Control..............................................217Principle of Operation........................................217
Starting a Gasoline Engine.........................179Automatic Engine Shutdown............................180Failure to Start......................................................179Guarding Against Exhaust Fumes....................181Important Ventilating Information....................181Starting Your Vehicle..........................................179Stopping the Engine When Your Vehicle isMoving................................................................181Stopping the Engine When Your Vehicle isStationary..........................................................180
Starting and Stopping the Engine.............178General Information............................................178
Steering..........................................................259Adaptive Steering..............................................260Electric Power Steering....................................259
Steering Wheel................................................85Storage Compartments................................177SunroofSee: Moonroof......................................................107
Sun Shades.....................................................106
Sun Visors.......................................................106Illuminated Vanity Mirror...................................106
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3...........................................................413General Information............................................413
SYNC™ 3 Troubleshooting.........................500
T
Technical SpecificationsSee: Capacities and Specifications................373
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................288Tire Care.........................................................344Glossary of Tire Terminology..........................346Important Information About Low-ProfileTires...................................................................344Information About Uniform Tire QualityGrading.............................................................344Information Contained on the TireSidewall............................................................347Temperature A B C.............................................345Traction AA A B C...............................................345Treadwear............................................................345
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Index