2018 LEXUS NX300h ESP

306 5-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U *
:If equipped
Microphone
“SOS” button
LED light indicators
Lexus Enform Safety Con-
nect *
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware- eq uipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components A
B
C

308 5-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U Subscribers have the following Safety
Connect services available:
 Automatic Collision Notification *
Helps drivers receive necessary
response from emergency service
providers. ( → P.309)*
: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( → P.309)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( → P.309)
 Enhanced Roadside Assistance
Provides drivers various on-road
assistance. ( → P.309)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-
255-3987) in the Unites States (1-
800-26-LEXUS in Canada), (1-877-
539-8777 in Puerto Rico), or push the
“SOS” button in your vehicle for fur-
ther subscription details. ■
Safety Connect Serv ices Information
●
Phone calls using the vehicles Blue-
tooth ®
technology will not be possible
during Safety Connect. ●
Safety Connect is available beginning Fall
2009 on select Le xus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service su pport. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion. ●
Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada. ●
Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will not function in the United
States Virgin Islands, and Enhanced
Roadside Assistance will not function in
the United States Virgin Islands. No
Safety Connect services will function
outside of the United States in countries
other than Canada. For vehicles first sold
in the USVI, no Safety Connect services
will function in and outside the United
States Virgin Islands. ●
Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■
Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, French and Spanish.
Please indicate your language of choice
when enrolling.
■
When contacting the response center
You may be unable to contact the response
center if the network is busy.Services
Subscription

3095-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U 5
Interior features When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the gree n indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active ■
Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location. ■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com. ■
Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required. If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect respon-
secenter agent, who can help with a
wide range of needs, such as: towing,
flat tire, fuel delivery, etc. For a descrip-
tion of the Roadside Assistance ser-Safety Connect LED light Indi-
cators
Safety Connect services

3176-1. Maintenance and care
LEXUS NX300h Owners Manu-
al_USA_OM78212U 6
Maintenance and care  Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%. Wring out any excess
water from the cloth and thoroughly
wipe off remaining traces of deter-
gent and water. ■
Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible. ■
Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■
Front side windows with UV protective
coating (vehicles with UV protective
coating)
The front side windows have UV protective
coating. To prevent any damage to the UV
protective coating, observe the following:
●
If the windows are dirty, gently wipe them
with a cloth soaked in water or lukewarm
water as soon as possible. ●
If the windows are very dirty, do not open
and close them repeatedly.
Cleaning and protecting the
vehicle interior Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior WARNING■
Water in the vehicle ●
Do not splash or spill liquid in the vehi-
cle, such as on the floor, in the hybrid
battery (traction battery) air vents, and
in the luggage compartment.
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire. ●
Do not get any of the SRS components
or wiring in the vehicle interior wet.
( → P.32)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury. ■
Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE■
Cleaning detergents ●
Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub-
stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions,
such as thinner, benzene, and alcohol
●
Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

318 6-1. Maintenance and care
LEXUS NX300h Owners Manu-
al_USA_OM78212U  Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent. Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
 Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
 Wipe the surface with a dry, soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area. ■
Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
 Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.NOTICE■
Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces: ●
Remove any dust or dirt from leather
surfaces immediately.●
Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.●
Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.■
Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust. ■
When cleaning the inside of the wind-
shield
(vehicles with Lexus Safety System+)
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
( → P.198)
■
Cleaning the inside of the rear win-
dow●
Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●
Be careful not to scratch or damage
the heater wires or antenna. ■
Cleaning the front side windows
Do not use any compound or abrasive
product (e.g., glass cleaner, detergent,
wax) to clean the windows. It may dam-
age the coating.
Cleaning the leather areas
Cleaning the synthetic leather
areas

3196-2. Maintenance
LEXUS NX300h Owners Manu-
al_USA_OM78212U 6
Maintenance and care 6-2.Maintenance
■
Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage. ■
Allow inspection and repairs to be per-
formed by a Lexus dealer●
Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operation of all sys-
tems on your vehicle.●
Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warra nty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it. General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule. For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■
Resetting the message indicating main-
tenance is required (U.S.A. only)
After the required maintenance is pre-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedures
described below:
1 Press or of the meter control
switches and select .Maintenance requirements To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the following maintenance:
WARNING
■
If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble serious injury or death.
■
Handling of the 12-volt battery
●
Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area. ●
Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately. ●
12-volt Battery post s, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( → P.333)
General maintenance
Scheduled maintenance

3737-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_OM78212U 7
When trouble arises WARNING●
Avoid abrupt maneuvering and brak-
ing. If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.■
If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately. ■
Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (I f your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity. Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped with
a TPMS (tire pressure warning system)
malfunction indicator to indicate when
the system is not operating properly. The
TPMS (tire pressure warning system)
malfunction indicator is combined with
the low tire pressure telltale (tire pres-
sure warning light) . When the system
detects a malfunction, the telltale will
flash for approximately one minute and
then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from func-
tioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate
tires and wheels allow the TPMS (tire
pressure warning system) to continue to
function properly.
NOTICE
■
To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

392 7-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_OM78212U ■
Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting. ■
To prevent 12-volt battery discharge●
Turn off the headlights and the audio sys-
tem while the hybrid system is off.●
Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.■
Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradua lly even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.) ■
When the 12-volt battery is removed or
discharged●
In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.●
The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.●
The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
●
The power back door mu st be initialized.
( → P.110) ■
When replacing the 12-volt battery ●
Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (460A) or
greater.
• If the sizes differ, the 12-volt battery can-
not be properly secured.
• If the 20 hour rate capacity is low, even if
the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and hybrid system may
not be able to start. ●
After exchanging, firmly attach the fol-
lowing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was
attached to the 12-volt battery before
exchanging and confirm that it is firmly
connected to the hole section of the vehi-
cle.
• Use the exhaust hole plug included
with the 12-volt battery exchanged or the
one installed on the battery prior to the
exchange. (Depending on the 12-volt
battery to be exchanged, the exhaust
hole may be plugged.)
For details, consult your Lexus dealer. C
A
B