2018 Lexus ES300h service

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LEXUS Enform Safety Connect
(for U.S.A., if equipped)
■System components
“SOS” button
LED light indicators
Microphone
Safety Connect is a subscription-based telema tics service that uses Global Positioning
System (GPS) data and embedded cellular technology to provide safety and security
features to subscribers. Safety Connect is supported by Lexus’ designated response
center, which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subs cription on select, telematics hardware-
equipped vehicles.
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■Services
Subscribers have the following Sa fety Connect services available:
● Automatic Collision Notification
*
In case of either airbag deployment or severe rear-end collision, the system is designed
to automatically call the response center. The responding agent receives the vehicle’s
location and attempts to speak with the vehicle occupants to assess the level of emer-
gency. If the occupants are unable to comm unicate, the agent automatically treats the
call as an emergency, contacts the nearest emergency services provider to describe the
situation, and requests that assistance be sent to the location.
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
If your vehicle is stolen, Safe ty Connect can work with local authorities to assist them in
locating and recovering the vehicle. After filing a police report, call the Safety Connect
response center at 1-800-25-LEXUS (1 -800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con-
nect-equipped vehicle location data may, under certain circumstances, be shared with
third parties to locate your vehicle. Furth er information is available at Lexus.com.
● Emergency Assistance Button (SOS)
In the event of an emergency on the road, push the “SOS” button to reach the Safety
Connect response center. The answering agen t will determine your vehicle’s location,
assess the emergency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that you are
not experiencing an emergency.
● Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS da ta to the already included warranty-based
Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-center
agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.
For a description of the Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at Lexus.com.
■ Subscription
After you have signed the Telematics Subscription Service Agreement and are enrolled,
you can begin receiving services.
A variety of subscription terms are available. Contact your Lexus dealer, call 1-800-25-
LEXUS (1-800-255-3987) or push the “SOS” butt on in your vehicle for further subscrip-
tion details.

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Lexus Enform (for U.S.A., if equipped)
■Function achieved by using a cellular phone (with navigation system)
■
Services
Of the functions included with Lexus Enform , only LEXUS App Suite can be achieved by
using a cellular phone.
LEXUS App Suite is a service that enables the usable conten ts of a cellular phone to be dis-
played on and operated from the navigation screen. Before LEXUS App Suite can be used,
a few settings need to be performed.
● LEXUS App Suite
When LEXUS App Suite is activated, an application may need to update. By updating, an
application can be kept the late st version. To updating the application, it is necessary to
download the updated data and install it.
■Subscription
LEXUS App Suite will be available on a trial per iod included upon purchase of a new vehi-
cle. User registration is requ ired to start using the service.
When a trial period has elapsed after purchasing a new vehicle, a fee will be charged to
renew the contract. Services re quiring a separate contract can also be used. For details,
refer to http://www.lexus.com/enform/
or call 1-800-255-3987.
■ Function achieved by using DCM and th e navigation system (with naviga-
tion system)
■
Services
Of the functions included with Lexus Enform and LEXUS Enform Destinations (Destination
Assist) can be achieved by making DCM cooperate with the navigation system.
These are subscription-based telematics servic es that use Global Positioning System (GPS)
data, embedded cellular technology to provide safety and security as well as convenience
features to subscribers. The services are supp orted by Lexus’ designated response center,
which operates 24 hours a day, 7 days a week.
The services are available by subscription on select, telematics hardware-equipped vehi-
cles.
● Destination Assist
Destination Assist provides you with live assistance for finding destinations via the Lexus
response center. You can request either a s pecific business, address, or ask for help
locating your desired destination by category , such as restaurants, gas stations, shopping
centers or other points of interest (POI).
After you tell the agent your choice of destin ation, its coordinates are sent wirelessly to
your vehicle’s navigation system.
Lexus Enform is a service th at includes Safety Connect, Service Connect, Remote, Des-
tinations and App Suite.
For details, refer to the “OWNER’S MANUAL” and “NAVIGATION SYSTEM
OWNER’S MANUAL”.

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■Subscription
After you have signed the Telematics Subscription Service Agreement and are enrolled,
you can begin receiving services. A variety of subscription terms are available.
Contact your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987), or select the “Des-
tination Assist” in your vehicle for further subscription details.
■ Function achieved by using DCM
■
Services
Of the functions included with Lexus Enform Safety Connect, Safety Connect can be
achieved by using DCM.
● Lexus Enform Safety Connect ( →P.84)
■LEXUS Enform Remote
■
Services
LEXUS Enform Remote is a cellular phone applic ation that lets you view and remotely con-
trol certain aspects of your vehicle.
For details about the functions and services of this application, refer to
http://www.lexus.com/enform/
. For further details, contact your Lexus dealer.
Function of the Lexus Enform Remote is achiev ed by using an embedded cellular device in
the vehicle (DCM: Data Communication Module).
■Subscription
→ P.87
■LEXUS Enform Service Connect
■
Services
LEXUS Enform Service Connect uses embedded telematics hardware to collect and trans-
mit vehicle data that allows Lexus to provide:
● Vehicle Health Report (VHR)
(Safety Recalls, Service Campaigns, Current Vehicle Alerts, Required Maintenance and
Vehicle Condition Status)
● Maintenance Notifications
● Vehicle Alert Notifications
For details about this service and how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Connect is achie ved by using a Data Communication Module
(DCM) built into the vehicle.
■Subscription
→ P.87

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XM Satellite Radio
■Subscription
For XM Services requiring a subscription (suc h as XM Radio), the following paragraph shall
be included.
Required XM Radio monthly subscriptions sold separately after trial period. Subscription
fee is consumer only. All fees and progra mming subject to change. Subscriptions are
subject to the Customer Agreemen t available at www.siriusxm.com.
(U.S.A.) or
www.xmradio.ca
(Canada) XM service only available in the 48 contiguous United States
and 10 Canadian provinces.
For more information, program schedules, and to subscribe or extend subscription after
complimentary trial period; more information is available at:
U.S.A. Customers:
Visit www.siriusxm.com
or call 1-877-447-0011
Canadian Customers:
Visit www.xmradio.ca
or call 1-877-438-9677
An XM Satellite Radio is a tuner designed exclusively to receive broadcasts provided
under a separate subscription.
For details, refer to the “OWNER’S MANUAL” and “NAVIGATION SYSTEM
OWNER’S MANUAL”.

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Your Lexus dealer
Your Lexus dealer will provide quality maintenance and any other assistance
you may require.
If there is not a Lexus dealer near you, please call the following number:
■ U.S. OWNERS
● In the U.S. mainland or Canada:
Lexus Roadside Assistance
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
● In Hawaii:
Servco Automotive Roadside Assistance/Customer Services
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
■ CANADIAN OWNERS
● In Canada or the U.S. mainland:
Lexus Roadside Assist ance/Customer Service
1-800-26-LEXUS or 1-800-265-3987 (Toll-Free)
Please access our websites for further information.
● The U.S. mainland: www.lexus.com
● Hawaii: www.servcolexus.com
● Canada: www.lexus.ca
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without the written permission of Toyota Motor Corporation.