Reception conditions will constantly change
because of vehicle movement. Buildings, ter-
rain, signal distance and interference from
other vehicles can adversely affect ideal re-
ception. Described below are some of the
factors that can affect radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to come
from the audio system speakers. Storing the
device in a different location may reduce or
eliminate the noise.
FM radio reception
MAXIMUM SIGNAL DISTANCES
•FM : 25 to 30 miles (40 to 48 km)
•AM : 60 to 130 miles (97 to 209 km)
Range: FM range is normally limited to 25 to
30 miles (40 to 48 km), with monaural (single
station) FM having slightly more range than
stereo FM. External influences may some-
times interfere with FM station reception
even if the FM station is within 25 miles (40
km). The strength of the FM signal is directly
related to the distance between the transmit-
ter and receiver. FM signals follow a line-of-
sight path, exhibiting many of the same char-
acteristics as light. For example they will
reflect off objects. Fade and drift: As your vehicle moves away
from a station transmitter, the signals will
tend to fade and/or drift.
Static and flutter: During signal interference
from buildings, large hills or due to antenna
position, usually in conjunction with an in-
creased distance from the station transmit-
ter, static or flutter can be heard. This can be
reduced by lowering the treble setting to re-
duce the treble response.
Multipath reception: Because of the reflec-
tive characteristics of FM signals, direct and
reflected signals reach the receiver at the
same time. The signals may cancel each
other, resulting in momentary flutter or loss
of sound.AM radio reception
AM signals, because of their low frequency,
can bend around objects and skip along the
ground. In addition, the signals can bounce
off the ionosphere and be bent back to earth.
Because of these characteristics, AM signals
are also subject to interference as they travel
from transmitter to receiver.
Fading: This occurs while the vehicle is pass-
ing through freeway underpasses or in areas
with many tall buildings. It can also occur for
several seconds during ionospheric turbu-
lence even in areas where no obstacles exist.
SAA0306Z
4-54Display screen, heater and air conditioner, and audio system
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic
lights.
HD RadioTMTechnology reception
(for U.S.)
HD RadioTMTechnology reception needs to
be activated to receive HD Radio broadcasts,
see "Audio settings" later in this section.
This enables you to receive radio broadcasts
digitally (where available), providing a better
quality sound with clear reception. When this
feature is not activated or HD Radio broad-
casts are not available, you will receive ana-
log radio (AM/FM) broadcasts.
Satellite radio reception
When the satellite radio is used for the first
time or the battery has been replaced, the
satellite radio may not work properly. This is
not a malfunction. Wait more than 10 min-
utes with the satellite radio ON and the ve-
hicle outside of any metal or large building for
the satellite radio to receive all of the neces-
sary data.
The satellite radio requires an active SiriusXM
Satellite Radio subscription. The satellite ser-
vice is a available only to those at least 18 and
older in the 48 contiguous United States. The satellite radio performance may be af-
fected if cargo carried on the roof blocks the
satellite radio signal.
If possible, do not put cargo near the satellite
antenna.
The build up of ice on the satellite radio an-
tenna can affect satellite radio performance.
Remove the ice to restore satellite radio re-
ception.
Trademarks
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign Patents. HD Radio
TMand the
HD, HD Radio, and Arc logos are proprietary
trademarks of iBiquity Digita; Corp.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by
DENSO CORPORATION is under license.
Other trademarks and trade names are those
of their respective owners.
SiriusXM services require a subscription after
trial period and are sold separately or as a
package. Our satellite service is available only
to those at least 18 and older in the 48 con- tiguous USA and DC. For more information
visit www.siriusxm.com.
Required SiriusXM Satellite Radio and
SiriusXM Travel Link monthly subscriptions
are sold separately. Sirius XM Travel Link is
only available in select markets. For more
information, see www.sirius.com/travellink
“Made for iPod®” and “Made for iPhone®”
mean that an electronic accessory has been
designed to connect specifically to iPod® or
iPhone®, respectively, and has been certified
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with
iPod® or iPhone® may affect wireless per-
formance.
Apple, the Apple logo, iPhone®, iPod®, iPod
classic®, iPod nano®, and iPod touch® are
trademarks of Apple Inc., registered in the
U.S. and other countries. Lightning is a trade-
mark of Apple Inc. App Store is a service mark
of Apple Inc.
Music recognition technology and related
data are provided by Gracenote®. Gracenote
Display screen, heater and air conditioner, and audio system4-55
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled en-
vironment and meets the FCC radio fre-
quency (RF) Exposure Guidelines. This equip-
ment has very low levels of RF energy that it
deemed to comply without maximum permis-
sive exposure evaluation (MPE). But it is de-
sirable that it should be installed and oper-
ated with at least 20 cm and more between
the radiator and person’s body.
Co-location: This transmitter must not be co-
located or operated in conjunction with any
other antenna or transmitter.
IC Regulatory information:
The antenna cannot be removed (and
changed) by user.
NOTE: This device complies Industry Canada
license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1)
This device may not cause interference, and
(2) this device must accept any interference,
including interference that may cause unde-
sired operation of the device.
CAUTION : Radio Frequency Radiation Ex-
posure
This equipment complies with IC radiation
exposure limits set forth for uncontrolled en-
vironment and meets RSS-102 of the IC ra-
dio frequency (RF) exposure rules. This equip-ment has very low levels of RF energy that it
deemed to comply without maximum permis-
sive exposure evaluation (MPE). But it is de-
sirable that it should be installed and oper-
ated with at least 20 cm and more between
the radiator and person’s body.
Co-location: This transmitter must not be co-
located or operated in conjunction with any
other antenna or transmitter.
This Class B digital apparatus meets all re-
quirements of the Canadian Interference
Causing Equipment Regulations.
Connecting Bluetooth® streaming
audio device
Bluetooth® streaming audio device must be
connected to the vehicle before operation.
Connecting Bluetooth® device page 4-90
Display screen, heater and air conditioner, and audio system4-79
performed again. Your phone is automatically
selected by the in-vehicle phone module
when the ignition switch is switched to the
ON position with the selected cellular phone
turned on and carried in the vehicle.
You can register up to 5 different Bluetooth®
cellular phones to the in-vehicle phone mod-
ule. However, you can talk on only one cellu-
lar phone at a time.
The Voice Recognition system supports
phone commands, so dialing a phone number
using your voice is possible.
See "INFINITI Voice Recognition system"
later in this section
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes.
•Wireless LAN (Wi-Fi) and the Bluetooth®
functions share the same frequency band
(2.4 GHz). Using the Bluetooth® and wire-
less LAN functions at the same time may
slow down or disrupt communications and
could cause undesired noise. It is recom-
mended that you turn wireless LAN (Wi-
Fi) off when using the Bluetooth® func-
tions.
•Set up the wireless connection between a
compatible cellular phone and the in-
vehicle phone module before using the
Bluetooth® Hands-Free Phone System.
•Some Bluetooth® enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.infinitiusa.com/bluetooth and
search for a recommended phone list.
•You will not be able to use a hands-free
phone under the following conditions: – Your vehicle is outside the service area for your cellular phone network.
– Your vehicle is in an area where it is difficult to receive radio waves, such as
in a tunnel, in an underground parking
garage, behind a tall building or in a
mountainous area.
– Your cellular phone is locked in order to prevent dialing.
•When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person's voice
during a call.
•This Bluetooth® system supports Wide-
band speech, which enhances the sound
quality of phone calls placed over
Bluetooth®. To take advantage of this
feature, the cellular device should be used
on a carrier supporting Adaptive Multi-
Rate Wideband (AMR-WB) or HD voice
technology. The performance of
AMR-WB may vary by carrier and calling
area. Consult your cellular carrier if you experience issues with call quality or con-
nection.
•Immediately after the ignition switch is
turned ON, it may be impossible to receive
a call for a short period of time.
•Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connec-
tion disruption.
•While a cellular phone is connected
through the Bluetooth® wireless connec-
tion, the battery of the cellular phone may
discharge quicker than usual.
•If the Bluetooth® Hands-Free Phone Sys-
tem seems to be malfunctioning, please
visit www.infinitiusa.com/bluetooth for
troubleshooting help.
•Some cellular phones or other devices may
cause interference or a buzzing noise to be
emitted from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
•Refer to the owner's manual for the cellu-
lar phone for information regarding the
telephone pairing procedure specific to
your phone, battery charging, and cellular
phone antenna, etc.
4-86Display screen, heater and air conditioner, and audio system
•The antenna display on the monitor may
not match the antenna display of some
cellular phones.
•The battery display on the monitor may
not match the battery display of some cel-
lular phones.
•Keep the interior of the vehicle as quiet as
possible to hear the caller's voice clearly as
well as to minimize echoes.
•If reception between callers is unclear, ad-
justing the incoming or outgoing call vol-
ume may improve the clarity.
REGULATORY INFORMATION
FCC Regulatory Information
FCC ID : HYQDNNS075
NOTE: This device complies with part 15 of
the FCC Rules. Operation is subject to the
following two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause unde-
sired operation.
FCC WARNING: Changes or modifications
not expressly approved by the party respon-
sible for compliance could void the user’s au-
thority to operate the equipment. CAUTION : Radio Frequency Radiation Ex-
posure
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled en-
vironment and meets the FCC radio fre-
quency (RF) Exposure Guidelines. This equip-
ment has very low levels of RF energy that it
deemed to comply without maximum permis-
sive exposure evaluation (MPE). But it is de-
sirable that it should be installed and oper-
ated with at least 20 cm and more between
the radiator and person’s body.
Co-location: This transmitter must not be co-
located or operated in conjunction with any
other antenna or transmitter.IC Regulatory information
The antenna cannot be removed (and
changed) by user.
NOTE: This device complies Industry Canada
license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1)
This device may not cause interference, and
(2) this device must accept any interference,
including interference that may cause unde-
sired operation of the device.
CAUTION : Radio Frequency Radiation Ex-
posure
This equipment complies with IC radiation
exposure limits set forth for uncontrolled en-
vironment and meets RSS-102 of the IC ra-
dio frequency (RF) exposure rules. This equip-
ment has very low levels of RF energy that it
deemed to comply without maximum permis-
sive exposure evaluation (MPE). But it is de-
sirable that it should be installed and oper-
ated with at least 20 cm and more between
the radiator and person’s body.
Co-location: This transmitter must not be co-
located or operated in conjunction with any
other antenna or transmitter.
This Class B digital apparatus meets all re-
quirements of the Canadian Interference
Causing Equipment Regulations.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by
DENSO CORPORATION is under license.
Other trademarks and trade names are those
of their respective owners.
Display screen, heater and air conditioner, and audio system4-87
SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen (if equipped) and the screen on a cellular phone. Making or receiving a call is unavailable even though the antenna
display indicates that it is possible to do so. The antenna display varies depending on the model
of cellular phone. This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
navigation screen may be different from those shown on the cellular phone screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or
completely shut out radio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from
radio devices may adversely affect the cellular phone. This is not a malfunction.
Noise is heard in the sound from the audio system while using a cellular phone. Radio waves that are generated from a cellular
phone may adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting the pairing information from both the cellularphone and the vehicle system.
4-134Display screen, heater and air conditioner, and audio system
REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the paint surface to avoid lasting damage or
staining. Special cleaning products are avail-
able at an INFINITI retailer or any automotive
accessory store.
UNDERBODY
In areas where road salt is used in the winter,
it is necessary to clean the vehicle’s under-
body regularly in order to prevent dirt and salt
from building up and causing the acceleration
of corrosion on the underbody and suspen-
sion.
Before the winter and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
WHEELS
•Wash the wheels when washing the ve-
hicle to maintain their appearance.
•Clean the inner side of the wheels when
the wheel is changed or the underside of
the vehicle is washed.
•Do not use abrasive cleaners when wash-
ing the wheels.
•Inspect wheel rims regularly for dents or
corrosion. This may cause loss of pressure
or damage the tire bead.
•INFINITI recommends that the road
wheels be waxed to protect against road
salt in areas where it is used during winter.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, especially
during winter in areas where road salt is used. The salt residue from road salt could discolor
the wheels if it is not washed off regularly.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
•Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
•Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as am-
bient temperature.
•Rinse the wheel to completely remove
the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a
compound. This compound may come off the
tire while driving and stain the vehicle paint.
Appearance and care7-3